Wyndham Grand Fallsview Hotel

Hotels
•
Wyndham Hotels & Resorts
7.7 (3069 reviews)
6455 Fallsview Boulevard , Niagara Falls , CA
+1 905-357-5200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Convenient central location
Comfortable beds / great sleep
Clean and well-kept rooms (many reports)
Easy access to casino and restaurants
Good in-room amenities (Nespresso, toiletries, charging ports)
Strong shower water pressure
Cons:
Inconsistent housekeeping; reports of dirty rooms and mold
Multiple reports of rude/unprofessional staff
High parking fees / perceived poor value
Breakfast/food complaints (slow, cold)
Occasional broken in-room items (toilet, coffee maker) and missing items (blankets)

Categories

Cleanliness
6.1
Mixed sentiment: several guests noted rooms were clean and well-kept, but there are multiple complaints about dirty rooms, mold in the shower, lack of housekeeping for entire stays and leftover items from previous guests.
Service
6
Mixed to negative: some staff described as friendly and helpful, but there are notable reports of rude and unprofessional behaviour (staff shouting, poor responses from supervisors) that significantly impacted some stays.
Location
10
Very positive: repeatedly praised as central and convenient — easy access to the casino, convention center/OLG Stage, restaurants and local attractions; many guests cited location as a primary pro.
Room Quality
9.1
Generally positive: comfortable beds, good water pressure, updated lighting/decor, plentiful charging ports and in-room amenities (Nespresso). Some rooms had issues (views, high beds, occasional broken items and cleanliness problems).
Amenities
9.5
Positive: in-room amenities frequently praised (Nespresso machine, toiletries, coffee machines, charging ports). Some guests noted missing items (blankets) or broken appliances, but overall amenities were appreciated.
Value for Money
6.3
Mixed/negative: base price referenced positively by some, but parking fees were repeatedly called pricey (comments about $35 vs a later-discovered $15 rate), reducing perceived value.
Food and Beverage
6.9
Slightly negative to mixed: on-site/nearby dining options and building restaurants are convenient, but specific complaints include disappointing breakfast (slow service/cold food at IHOP).
Overall Experience
7.7
Balanced: many guests praised location, comfortable beds and in-room amenities leading to good stays, but inconsistent cleanliness and service issues (rude staff, housekeeping lapses) and parking/cost concerns tempered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Prime Location
Located in the heart of the Fallsview district, Four Points by Sheraton Niagara Falls Fallsview offers stunning views of the city or the Falls from every room. Connected to Fallsview Casino and just a short distance from popular attractions, this hotel is the perfect choice for your Niagara Falls getaway.

Luxurious Amenities
Indulge in comfort with amenities like a whirlpool spa bath, complimentary toiletries, and cable TV in each guest room. Enjoy a variety of dining options including IHOP, TGI Fridays, and Starbucks right on site.

Family-Friendly Fun
With an indoor heated pool, hot tubs, a fitness centre, and an arcade in the Fun Zone, there's something for everyone at Four Points by Sheraton Niagara Falls Fallsview.

Book your stay now and experience the best of Niagara Falls at Four Points by Sheraton!

Important information:

Upon check-in photo identification and credit card are required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

7.7
Based on 3069 reviews
Cleanliness: 6.1
Service: 6
Location: 10
Room Quality: 9.1
Amenities: 9.5
Value for Money: 6.3
Food and Beverage: 6.9
Overall Experience: 7.7
R
Raihan • family_with_children • ca
1
2026-10-31 • via Nuitee
D
Dave • family_with_children • ca
9
Pros:

The hotel rooms were clean and well.kept, the bed was comfortable. The staff were all very friendly and helpful

2026-10-31 • via Nuitee
J
Jeremy • solo_traveller • ca
10
2026-10-31 • via Nuitee
M
Mykhaylo • family_with_children • ca
9
2026-10-31 • via Nuitee
A
Adrian Martin • couple • gb
8
Nice accommodation for niagra falls and casino
Pros:

All good except that parking charges was a bit pricey considering a later discovered parade across street for
$15 not 35 per day

Cons:

Parking was good but pricey

2026-10-30 • via Nuitee
A
Alexis • family_with_children • au
10
2026-10-30 • via Nuitee
B
Brenda • couple • ca
7
Very comfortable stay. Relaxing
2026-10-30 • via Nuitee
H
Hardeep • family_with_children • gb
6
Reasonable and large rooms
Pros:

Location was fine, as was the chance to have the family together. Rooms are a decent size and there are reasonable views of the surrounding area. Coffee machines are good. My kids enjoyed the space and location.

Cons:

If there was a chance to have breakfast included. I get that there are eateries around, which the hotel can provide discounts for, but I suppose I'm used to being able to have breakfast as part of my stay. I didn't have a view of the falls from my room. Not so much a comment about the hotel, but the view of the 'city' isn't near as aesthetically pleasing as a falls view.

2026-10-30 • via Nuitee
M
Michael • extended_group • us
3
Would not stay there again until they updated their rooms.
Pros:

It’s close to the Casino and we didn’t have to go outside to get to it.

Cons:

The room was dirty, it had mold on the shower walls

2026-10-30 • via Nuitee
J
John • couple • ca
8
A very nice getaway.
Pros:

The breakfast at Ihop was very disappointing. Very slow service and cold food.

Cons:

Room was wonderful. Staff was great.

2026-10-30 • via Nuitee
D
Debra • extended_group • ca
9
2026-10-29 • via Nuitee
J
Jhon • solo_traveller • us
10
2026-10-29 • via Nuitee
J
Jane • couple • gb
8
2026-10-28 • via Nuitee
M
Margaret • family_with_children • ca
8
2026-10-28 • via Nuitee
J
Juying • family_with_children • ca
9
2026-10-28 • via Nuitee
M
Mel • family_with_children • us
10
Pros:

I enjoyed the location of the room.

Cons:

Family suites could be a little higher so we could have a view of the falls.

2026-10-27 • via Nuitee
B
Barclay • family_with_children • ca
8
2026-10-27 • via Nuitee
C
Claudio • couple • ca
9
As advertised
2026-10-27 • via Nuitee
K
KD2827 • family_with_children • ca
8
Pros:

Very convenient location, no need to go outside.

2026-10-27 • via Nuitee
R
Robyn • couple • ca
7
Good
Pros:

Good location, clean, comfy beds, and GREAT water pressure in the shower.

Cons:

Paid for a falls view, and while technically you can see them, you can only see the top of them where it’s flat, and even that is across a giant parking lot.

2026-10-27 • via Nuitee