Crowne Plaza Annapolis by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (624 reviews)
173 Jennifer Road , Annapolis , US
+1 410-266-3131

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Onsite restaurant, bar and lounge
Friendly and accommodating front desk and staff
Clean rooms and bathrooms reported by many guests
Free parking
Small but clean pool
Daily housekeeping available
Cons:
Some rooms feel cramped and lack adequate seating
Occasional serious cleanliness lapses (stained bedding reported)
Limited breakfast variety and few dietary options
No microwave in-room without multiple requests and delays
Pool closed for some guests / amenity availability issues
No ice machines on floors (only in lobby)
Noise/proximity to highway for some rooms
Perceived poor value or insufficient compensation for disruptions (fire alarm incident)

Categories

Cleanliness
7.8
Mostly described as very clean and spotless in many reviews, but some serious negative incidents (stained sheet, scratchy towels) and inconsistent housekeeping notes lower the score.
Service
8.8
Front desk and staff repeatedly called out as friendly and accommodating; some service failures (slow microwave delivery, bartender understaffed, poor compensation for alarm) create mixed but overall positive sentiment.
Location
8.6
Several guests find the location convenient and close to everything; a few note it is not walking-distance to downtown/historic district or is next to the highway, yielding generally positive but mixed sentiment.
Room Quality
7.6
Rooms described as clean and comfortable by some, but multiple comments about cramped layouts, very firm beds, lack of microwaves in-room and small annoyances (crumbs between beds) indicate underwhelming room quality.
Amenities
8
Onsite restaurant, bar, small clean pool and basic in-room fridge/coffee are positives; missing/limited amenities (no microwave without request, no ice machines on floors, pool closed for some guests) weigh down the score.
Value for Money
7.4
Several guests felt the stay was overpriced or disappointing for the price (poor compensation for issues, 'waste of money' comments), though others found free parking and short-stay suitability reasonable.
Food and Beverage
8
Onsite restaurant and bar received positive mentions and helpful staff, but breakfast variety was limited (few gluten-free or milk alternatives) and service strain was noted at times.
Overall Experience
9.4
Many guests reported pleasant, recommendable stays with comfortable beds and helpful staff; a minority had severe negative experiences that impacted individual stays, but overall sentiment skews positive across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Modern Amenities

The Crowne Plaza Annapolis offers modern amenities such as free WiFi, flat-screen TVs, microwaves, and coffee makers in every guest room.

Leisure Facilities

Guests can enjoy the indoor pool, 24-hour fitness center, and the on-site Annapolis Bar & Grill for relaxation and entertainment during their stay.

Convenient Location

Situated just a short distance from major attractions like the U.S. Naval Academy and Annapolis Mall, the hotel provides easy access to explore the Maryland State Capitol, Quiet Waters State Park, and Chesapeake Bay Bridge.

Experience comfort, convenience, and leisure all in one place at Crowne Plaza Annapolis. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Guest Reviews

8.2
Based on 624 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.6
Room Quality: 7.6
Amenities: 8
Value for Money: 7.4
Food and Beverage: 8
Overall Experience: 9.4
M
Mary • couple • us
10
Very nice due to freindly staff and visitors.
Pros:

Loved that there was an onsite restaurant, bar, and lounge. Front desk staff were excellent and accommodating when I asked for a chair so we didn’t have to sit on bed to watch tv. The bartender was also very nice. She could have used some help as she was running back and forth from the kitchen and back to the lounge to serve food and bar tend.

Cons:

The room was definitely tight. Only one chair for two. And that one wasn’t facing tv. It was facing the bed across from it. I did request and they did deliver an office desk chair that was very comfy and portable. Perhaps 2 of those per room would better accommodate 2 persons lodging in 1 room.

2026-10-27 • via Nuitee
E
Elise • couple • us
3
It was my anniversary morning, and it was very disappointed. The only chance we had to sleep in on our very big trip . V
Pros:

Location was just fine and I appreciated the free parking

Cons:

That the fire alarm started at 7:00 AM for two hours and when I complained, I feel that I should have been given a significant discount for the room. They threw 5000 points which is about $30. Does not help my bad experience.

2026-10-25 • via Nuitee
A
Ann • extended_group • us
8
Pros:

Served it's purpose

Cons:

Located right next to highway

2026-10-21 • via Nuitee
J
Jody • couple • us
10
2026-10-19 • via Nuitee
S
Scott • couple • us
2
What a disappointing waste of money!
Pros:

The location was convenient. But it was highly disappointing. It felt like an old run down hotel that had been “lipstick renovated” by a modern house flipper.

Cons:

The room was cramped. The bed was a brick. The towels were old and scratchy. The door let in a disturbing amount of light when it was closed making it impossible to sleep in a dark room. But worst of all, there was a shit stain on the bedsheet when we pulled the comforter back to get in bed making us have to remake the bed before going to sleep.

2026-10-19 • via Nuitee
S
Schneider • family_with_children • us
7
2026-10-16 • via Nuitee
S
Shields • family_with_children • us
9
2026-10-15 • via Nuitee
G
Graeme • couple • us
10
Best hotel in Annapolis
2026-10-13 • via Nuitee
D
Dieter • couple • at
10
2026-10-10 • via Nuitee
J
James • solo_traveller • us
5
Multiple requests for a Microwave
Pros:

The rooms were excellent. Nice, clean, and comfortable. Bathrooms were spotless.

Cons:

The fact that I had to request a complimentary microwave 3 times is unacceptable. I requested a day prior to check- in. I the requested it at check in and my 3rd request was prior to eating dinner. I waited 4 hours. Not good.

2026-09-18 • via Nuitee
D
Dolores • solo_traveller • us
9
Pros:

Has a pool, small but clean.
Room was very clean and smelt nice.
Restaurant had a bar.
Main areas were clean and not cluttered.
It had a nice array of fruit, chopped or whole, protein , such as, eggs, yogurt, meats,

Cons:

The breakfast did not have a variety of options, for instance, no gluten-free muffins or bagels, or cereal, no green tea, only black tea or coffee, no alternatives for milk.

2026-09-12 • via Nuitee
R
Ronald • solo_traveller • us
8
Pros:

Good hotel for 1-2 nights. Clean and had a restaurant and bar. Nothing fancy.

Cons:

Location is not convenient to downtown Annapolis and historic district if you are walking and dont have a car. The hotel needs a courtesy bus. Maybe they have one but it was not apparent.

2026-09-12 • via Nuitee
S
shaffer • solo_traveller • us
10
Super clean and comfortable
Pros:

Seamless check in. Super friendly staff

2026-09-07 • via Nuitee
E
Edward • couple • us
8
Pros:

Location

2026-09-07 • via Nuitee
S
Sheryl • couple • us
10
We had a pleasant stay and would highly recommend this hotel.
Pros:

The hotel was very nice, the bed was comfortable and the room was clean. Staff was very nice and helpful when we were looking for places to eat.

Cons:

Everything was good.

2026-09-07 • via Nuitee
L
Lynn • couple • us
8
A pleasant clean place to stay
Pros:

Very clean

Cons:

No ice machines on floor only lobby .

Refrigerator and coffee pot but no microwave

2026-09-02 • via Nuitee
A
Andrea • couple • us
9
Beautiful
2026-08-31 • via Nuitee
E
Edward • solo_traveller • us
8
okay but a little pricey
Pros:

Staff is good. Lots of walking options for food and entertainment. Bed was comfortable. Free parking. Another hotel up the street charged me $15 for parking last year.

Cons:

There were corn chip pieces smashed between the two beds.

2026-08-29 • via Nuitee
F
FERNANDO • couple • us
9
Cons:

close to evreything

2026-08-24 • via Nuitee
T
Tiffany • extended_group • us
6
Just a room to stay with a free parking. No breakfast and swimming pool
Pros:

Daily housekeeping service

Cons:

Swimming pool is not available and closed for guests.

2026-08-21 • via Nuitee