Quality Inn Asheville Downtown Tunnel Rd

Hotels
•
Quality Inn
8 (620 reviews)
180 Tunnel Rd , Asheville , US
+1 828-505-4648

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Poor breakfast options
Overpriced
No elevator

Categories

Cleanliness
7.83
Multiple mentions of cleanliness but also noted issues with dusty rooms and dirty mirrors.
Service
9.3
Staff was frequently mentioned as kind and helpful.
Location
8.84
Nice location with access to various places.
Room Quality
7.79
Comfortable beds mentioned, but issues with thin walls and some stains noted.
Amenities
7.82
Some amenities mentioned like fitness room; however, noted lack of elevator and problems with breakfast options.
Value for Money
7.28
Described as overpriced for the quality of the room.
Food and Beverage
6.83
Breakfast quality frequently criticized, with some positive notes on variety, but overall poor experience.
Overall Experience
8.3
General consensus indicating a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:06

Property Description

Free Wi-Fi and Breakfast: Stay connected with free property-wide Wi-Fi and start your day right with a daily breakfast featuring delicious waffles.

Convenient Amenities: Enjoy the convenience of free on-site parking, a microwave, small refrigerator, and a 32-inch flat-screen cable TV in all rooms. Coffee-making facilities are also provided for your comfort.

24-Hour Reception and Facilities: Experience top-notch service with a 24-hour reception ready to assist you with any inquiries or local recommendations. Take advantage of the fitness center and business center during your stay.

Book your stay at Quality Inn Asheville Downtown Tunnel Rd now and explore Asheville's attractions just minutes away!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Property does not allow guests who live in the city (locals).

Please contact the property in advance of your stay to check the availability of pet-friendly rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

8
Based on 620 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.3
T
Tatiana • solo_traveller • us
10
Prince was very polite and accommodate my request in a very polite and professional manner.
Pros:

The way that I all my question and requests were taken care of

Cons:

N/A

2026-09-19 • via Nuitee
C
Callie • couple • us
5
I probably won’t stay here again
Pros:

Affordable

Cons:

Did not feel safe

2026-09-19 • via Nuitee
G
Gary • solo_traveller • us
10
2026-09-12 • via Nuitee
M
Megan • couple • us
1
Unsafe. Deceptive. Dishonest.
Pros:

Not a single thing. The photos and description of this hotel are deliberately deceptive. The rates are comparable to surrounding hotels that far exceed the standard of this place. This Quality Inn should be in the same price bracket as a motel 6.

Cons:

Everything. Wildly unsafe. Garden style. Pictures lead you to believe it’s a nice enclosed hotel like the Fairfield next door or La Quinta across the street. Lies Druggies and homeless people everywhere. Room smelled like weed. Corridors never didn’t smell like cigarettes. Pube on the floor. Check in staff were reading our personal information aloud with sketchy people in line. We immediately contacted customer service and asked to leave due to safety. No one responded until around 9:00 am the next morning. While the GM, Patel, agreed to cancel our last night he refused to let us leave. He refused to reimburse us and forced us to choose between staying somewhere we were not safe another night or paying for two hotels. Terrible experience all around. We will never be staying at another Quality Inn again after this nor do we plan on ever returning to Asheville. I worked in travel, specifically customer service, for years. This was top 3 worst travel experiences of my life. And I’ve been stranded in other countries overnight.

2026-09-10 • via Nuitee
A
Acord • couple • us
3
Good location if you don’t plan on staying in the room long. Do not recommend
Pros:

The location was nice for attending a concert at The Hellbender

Cons:

The room smelled terrible, damp and pet odor. The bathroom smelled like sewer gasses. Im glad we were there only one night. The bed sits on a platform that is wood and overhangs the mattress, constantly knocking our shins into it

2026-09-07 • via Nuitee
M
Melinda • solo_traveller • us
8
Pros:

front desk person was nice. breakfast offering was great

Cons:

dog area was really nothing

2026-09-03 • via Nuitee
D
Dimakatso • extended_group • de
10
2026-08-31 • via Nuitee
C
Chris • couple • us
10
2026-08-31 • via Nuitee
L
Lynn • solo_traveller • us
5
Minimally sufficient
Pros:

The mattresses and bedding were newish....
The bath tub functioned well, water quality poor
Room had a working microwave and fridge
The people working there were trying their best

Cons:

The carpet smelled of pet
There were bugs when the light went on at night
The water smelled of chlorine or chemicals
Car alarms went off in the parking lot at night
Breakfast was minimal and blah!,
Nothing remarkable what so ever about this place
The price reflected the quality...

2026-08-27 • via Nuitee
N
Nancy Alexander • solo_traveller • us
1
Stay Somewhere Else!
Pros:

There was nothing I liked enough to make me want to stay there.

Cons:

I walked in the lobby, turned around and walked out. The hotel is in disrepair and needs updating badly. The nearby homeless encampment makes it too dangerous to walk anywhere from the hotel. Hard pass.

2026-08-19 • via Nuitee
L
Liudmyla • solo_traveller • us
1
2026-08-18 • via Nuitee
H
Helen • solo_traveller • us
1
Cons:

Hidden costs when you arrive which will leave you stranded . Very poor customer service

2026-08-14 • via Nuitee
R
Roman • solo_traveller • us
10
2026-08-12 • via Nuitee
J
Jaroslav • family_with_children • cz
7
2026-08-06 • via Nuitee
A
Angel • solo_traveller • us
10
A nice and quaint little area a quick drive from downtown
Pros:

It was clean, the room was big and breakfast was great. It really had everything I could ever use.

Cons:

I liked everything about it.

2026-08-05 • via Nuitee
R
Rebecca • couple • us
5
2026-08-02 • via Nuitee
R
Roman • couple • us
10
Good
2026-08-02 • via Nuitee
R
Roman • couple • us
10
Goood
2026-08-02 • via Nuitee
D
Diogo • couple • br
8
Pros:

Quarto bom e limpo com cama confortável. Equipe atenciosa.

2026-07-20 • via Nuitee
P
Portia • solo_traveller • us
10
I definitely recommend
Pros:

Very Comfortable and Great Location

2026-07-18 • via Nuitee