Quality Inn Asheville Downtown Tunnel Rd

Hotels
•
Quality Inn
8 (594 reviews)
180 Tunnel Rd , Asheville , us
+18286738576

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Poor breakfast options
Overpriced
No elevator

Categories

Cleanliness
7.83
Multiple mentions of cleanliness but also noted issues with dusty rooms and dirty mirrors.
Service
9.3
Staff was frequently mentioned as kind and helpful.
Location
8.84
Nice location with access to various places.
Room Quality
7.79
Comfortable beds mentioned, but issues with thin walls and some stains noted.
Amenities
7.82
Some amenities mentioned like fitness room; however, noted lack of elevator and problems with breakfast options.
Value for Money
7.28
Described as overpriced for the quality of the room.
Food and Beverage
6.83
Breakfast quality frequently criticized, with some positive notes on variety, but overall poor experience.
Overall Experience
8.3
General consensus indicating a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:06

Property Description

Free Wi-Fi and Breakfast: Stay connected with free property-wide Wi-Fi and start your day right with a daily breakfast featuring delicious waffles.

Convenient Amenities: Enjoy the convenience of free on-site parking, a microwave, small refrigerator, and a 32-inch flat-screen cable TV in all rooms. Coffee-making facilities are also provided for your comfort.

24-Hour Reception and Facilities: Experience top-notch service with a 24-hour reception ready to assist you with any inquiries or local recommendations. Take advantage of the fitness center and business center during your stay.

Book your stay at Quality Inn Asheville Downtown Tunnel Rd now and explore Asheville's attractions just minutes away!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Property does not allow guests who live in the city (locals).

Please contact the property in advance of your stay to check the availability of pet-friendly rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 594 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.3
R
Ron • extended_group • us
10
2026-07-04 • via Nuitee
P
Pamela • couple • us
10
Helpful, friendly and efficient
Pros:

It was cleaned and staff was extremely helpful! We actually arrived earlier than we could check in! I was not feeling well and the staff went out of their way to find a room I could check in. That was greatly appreciated! They even called after we got to the room to see I needed anything!

2026-07-03 • via Nuitee
P
Pearl Rastello • family_with_children • us
8
2026-07-01 • via Nuitee
I
Irving Fontes • solo_traveller • us
5
Cons:

Was listed as 4 star.... Definitely not 😞
Breakfast was gone by 8:30.Bed was hard and lumpy. Not clean by my standards. Bathroom tub was plugged.
Not good . My

2026-06-29 • via Nuitee
S
Such • solo_traveller • us
10
Pros:

Newly remodeled & fresh

2026-06-26 • via Nuitee
L
Livvewire • solo_traveller • us
9
Pros:

It was a good stay. Breakfast was good. The staff was friendly.

Cons:

The bed was like sleeping on a rock.

2026-06-26 • via Nuitee
K
Kerry • couple • us
10
2026-06-24 • via Nuitee
F
Frank • solo_traveller • au
10
Stay here
Pros:

Very clean, very comfortable. Reception staff exceptionally helpful, especially since I was a solo hiker with some more unusual requests.

2026-06-23 • via Nuitee
M
Muchiri • solo_traveller • us
8
2026-06-23 • via Nuitee
S
savio • couple • us
3
Survival of sorts
Pros:

Location, was close to town and hiking

Cons:

Cleaness, dog poop on the outside of the walkways all through. Seems that customers can let gods poop outside and maybe even in the rooms. Room carpets are shitty. bugs in room, missing hair dryer. Calls to front desk went unheeded. Sheets was dirty.

2026-06-23 • via Nuitee
K
kissicks2022 • NONE
4
Great staff- poor location
Pros:

First off, every member of the staff that we interacted with was friendly, polite, and professional. Every single one from housekeeping we passed outside of our room, to the front desk staff. No complaints there. But the room itself wasn’t great, it smelled musky and had visible stains in the carpet. The shower/tub had mold starting to grow in the caulking. The bathroom door was beat up pretty bad and patched up poorly. The keys deactivated every SINGLE day of our stay, and we had to go all the way around the building to get them rekeyed. The location did allow dogs, but the very limited grounds available weren’t well maintained so it was hard to take them to go to the bathroom. There was breakfast every day, but it was sort of misleading because the main thing available was various breads (bagels, waffles, muffins, etc) and boiled eggs that were partially frozen. I understand that you get what your pay for, and we did choose this hotel because it was one of the more inexpensive options, but I do feel like the photos online were disingenuous to the actual experience. The best part of our stay were the friendly staff and convenient location.

2026-06-21 • via Tripadvisor
T
Troublefield • solo_traveller • us
10
2026-06-19 • via Nuitee
J
Janine • solo_traveller • us
10
Great place to stay
Pros:

Everything

Cons:

Nothing

2026-06-18 • via Nuitee
N
N4447LQjoseu • Couples
10
Exactly what we needed
Pros:

Location was great, less than 10 minutes from Downtown. Room was very clean and exactly what we needed. Thank you to Prince and the team for their hospitality.

2026-06-14 • via Tripadvisor
S
Scott • solo_traveller • us
9
Pros:

Staff was great and room was clean

2026-06-08 • via Nuitee
T
Tina • family_with_children • us
8
Pros:

Location

Cons:

We were stuck on the backside of building

2026-05-28 • via Nuitee
T
tylishiap • Solo travel
2
Overnight nurse
Pros:

HORRIBLE HOTEL. WORST SERVICE

2026-05-21 • via Tripadvisor
F
Fer • solo_traveller • us
7
Pros:

location
noise level is high at night

Cons:

honesty breakfast need some help.
the room smell strange

2026-05-21 • via Nuitee
R
Rudolph • couple • us
7
Our stay was ok but we probably won’t stay there again.
Pros:

Comfortable and great location

Cons:

Hot water was not hot most days. An alarm went off twice every EARLY MORNING in Building behind us. a car alarm also went off every morning around 5am. 2 washing machines and one dryer, all were out of order.

2026-05-19 • via Nuitee
H
Hernández • solo_traveller • us
7
2026-05-05 • via Nuitee