Hampton Inn & Suites Crabtree

Hotels
Hampton Inn
9 (830 reviews)
3920 Arrow Drive , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness of the room
Cons:
Breakfast options are lacking
Room maintenance issues

Categories

Cleanliness
8.5
Generally clean, but some mentioned issues with room quality and maintenance.
Service
9.5
Friendly staff and accommodating service mentioned by several reviewers.
Location
9.5
Excellent location with easy access to shopping and entertainment.
Room Quality
8.5
Rooms were comfortable, though there were several maintenance issues noted.
Amenities
9
Good amenities, but some complaints about breakfast options.
Value for Money
9
A good value given the location, though some issues detracted from the experience.
Food and Beverage
8.5
Breakfast was mixed; some items were good, while others were disappointing.
Overall Experience
9.5
Overall pleasant experience, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:32

Property Description

Convenient Location: The Crabtree Hampton Inn and Suites, located off Interstate 440, is just a short 10-minute drive from the popular PNC Arena.

Comfortable Accommodations: Each room at this Raleigh hotel is equipped with modern amenities such as free Wi-Fi, a flat-screen cable TV, and a work desk, all complemented by contemporary décor.

On-Site Amenities: Guests can start their day with a delicious hot breakfast, take a refreshing dip in the indoor pool, maintain their workout routine at the fitness centre, and even handle business matters at the hotel’s business centre.

Experience comfort and convenience at Crabtree Hampton Inn and Suites - book your stay now for a memorable Raleigh getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 830 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
K
Kenya solo_traveller us
10
2026-05-27 via Nuitee
S
sun chai solo_traveller us
10
2026-05-27 via Nuitee
J
Jones solo_traveller us
7
Pros:

It was easy to book friendly staff easy to locate

Cons:

The pool area could have been cleaner. My carpet had gum stuck on the floor

2026-05-26 via Nuitee
W
Whitney couple us
9
2026-05-25 via Nuitee
K
Keisha family_with_children us
10
2026-05-25 via Nuitee
T
Torrey extended_group us
9
Great Comfort
Pros:

Breakfast

Cons:

Na

2026-05-23 via Nuitee
M
Melissa solo_traveller us
7
Pros:

Nice lounge area and coffee bar open all day.

2026-05-20 via Nuitee
D
DoohboyNSon solo_traveller us
3
Won't stay here again.
Pros:

Comfy bed, loved the shower

Cons:

Pool was atrocious, looked forward to enjoying the pool, but it was filled with hair and debris and there was WAY too much Chlorine causing my eyes to feel like I was splashed with acid.

2026-05-17 via Nuitee
V
Vernon couple us
9
2026-05-16 via Nuitee
S
Stephen couple us
9
overall very nice
Pros:

room was clean. everything worked. breakfast was very good

Cons:

Because the room was very large (handicapped room), the TV should have been larger. Hard to see from across the room. Also, a chair or two would have been nice.

2026-05-16 via Nuitee
S
Stefan solo_traveller at
8
2026-05-15 via Nuitee
C
Crystal family_with_children us
4
2026-05-12 via Nuitee
K
Kevin solo_traveller us
10
Well worth the money.
Pros:

Very clean and convenient.

Cons:

Location and everything was in great condition.

2026-05-11 via Nuitee
S
Santos family_with_children us
10
Was great from check in to check out.
Pros:

Breakfast was delicious. My kids really enjoyed the pool. Would definitely stay here again if we are visiting the area.

2026-05-08 via Nuitee
S
Seth couple us
10
2026-05-08 via Nuitee
L
Lee-Scott solo_traveller us
6
I wasn’t comfortable, but the stay was OK
Pros:

Location

Cons:

Bed was lumpy and uncomfortable. They were doing some kind of construction in the hotel that started at 7 or 8 AM in the morning and that was too early to be awakened to noise. All the drilling and banging disrupted my sleep.

2026-05-05 via Nuitee
J
Jean couple us
8
2026-05-04 via Nuitee
J
Joshua family_with_children us
10
My family and I look forward to returning to this location for our next visit!
Pros:

Very clean and friendly staff!

Cons:

No complaints!

2026-04-30 via Nuitee
T
Tyshan solo_traveller us
10
Pros:

I like how clean and respectful the staff and everyone that was staying there were! They asked you if it was anything you need instead of you having to call they reached out first and that speaks volumes to me and my wife!

2026-04-30 via Nuitee
B
Bonnie couple us
10
Good price and good stay. Would choose this again
Pros:

Everyone we encountered was professional. Enjoyed our stay

Cons:

We are low maintenance people so everything suited us.

2026-04-28 via Nuitee