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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Room service
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Business center
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Parking garage
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Minimarket on site
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Concierge service
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Kid meals
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ATM/cash machine on site
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Lockers
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Pool with view
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Kid-friendly buffet
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Infinity pool
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Kids' pool
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Spectacular Views
Modern Amenities for Ultimate Comfort
The Swiss-Belresort Dago Heritage boasts a range of modern amenities to ensure a comfortable stay for guests. From air conditioning and flat-screen TVs in every room to a fitness centre and outdoor swimming pool, every need is catered to. The hotel also offers free WiFi, room service, and a 24-hour front desk for convenience.
Delicious Dining and Relaxation Options
Indulge in a delicious buffet, continental, or American breakfast at the hotel's restaurant before exploring the nearby attractions. After a day of sightseeing, unwind on the sun terrace overlooking stunning views. For those seeking relaxation, some rooms even feature balconies for a peaceful retreat.
Book your stay at Swiss-Belresort Dago Heritage now and experience luxury and comfort in Bandung!
The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 10 years old stay for free when using an existing bed.
People no matter the age stay for Rp 400,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Almost everything.
None.
good services staff, might be need a little improvement about your glass door at smoking area near the pool because there is no sign board or directions, had door are closed with sofa, sometimes Im going wrong directions 😅
Nice view for the room scenery. Unfortunately I get mold on my blind's toilet. Hopefully it will be replaced by a new one. Get a nice approach by Ms. Rosanti to hear my complaint.
The breadfast spread is good and food was tasty. However, its the same food everyday with no changes to any items
The breakfast staff receiving guest, Vina was great. She has a great demeanour, pleasantness a real winner
The walkway or route to the breakfast area, is confusing so say the least. there are many obstacles, sofas from the lounge, tight squeeze to get to the breakfast area and no specific pathway going to the breakfast area directly.
No wine, beer or liquor us served in the lounge. we are sent to another shop located outside the lounge. If you are offering internation hotel services and you know that foreign guest will order beer, liquor or wine, the least you can do is get qualified hotel staff to learn to orders, and have them retrieve the drinsk from the shop and offer it to the guest.
Don't make it the customers problem.
Really Good Experience, the service is good, i have good experience stay at Swiss Bell Dago Resort, the location, air, room and food really good
Please fix the different output between customer booking confirmation in platform Agoda vs booking confirmation printed in receptionist. I was not expecting any issue prior to check in due to different room type. It's basic! Even though you gave me an upgraded room, but it was exhausted to made a complaint. Sorry, I didn't feel happy with this experience
In general not so good experience of room given. Considering class of executive suite i would say almost achieve standard level.
No good view, carpet feels dusty, sofa already old and unbalance.
Good experience with a great view n warm pool..
#Mba Rosanti
very nice view and comfort. the services form Ms. Rosanti was excellent
The room was spacious, and clean, it will be better if there was a coffee machine, and separate bathtub from shower
All good, excellent services with all the teams and Rosanti. Thank you
Atmosphere is great and we are very please to stay at this hotel.
GRO by Ms. ROSANTI
location ok, atmosfire ok, room ok, value good reviewer : Rosanti
Nice room with nice view, great infinity pool, and great breakfast
Excellent stay, clean room, friendlystaff and great service
The rooms
Nothing
I've been eyeing Swiss-Belresort Dago Heritage for a while because I heard the vibe is super homey with a great nature feel. The rate for this long weekend was surprisingly reasonable, so we booked it right away!
First impression upon arriving: it's incredibly cool and breezy (maybe even a bit chilly for us Jakartans!). It turns out the hotel itself is actually quite small, though. The public areas are pretty much just the pool and a kids' club (which is more suited for babies and toddlers).
The golf course here is a serious, full-sized course for pro golfers. It would be awesome if they could add a mini-golf facility in the future to make the hotel feel even more homey.
The absolute highlight of this hotel has to be the heated pool! Size-wise it's actually small, but the warm water just makes you want to hang out there for ages.
Breakfast was also satisfying with tons of variety. There was a minor incident on the morning of our stay, though: one of the dishes, a Thai steamed fish, tasted really earthy/muddy. But huge props to the kitchen team—the moment I let them know, they immediately pulled the dish and gave us complimentary coffee-to-go from their bar as an apology. Great job on the complaint handling!
Overall, it was a pretty satisfying stay, but hopefully, they'll add more facilities in the future.
Nice Hotel especially with warm water swimming pool. Also great taste of swiss kitchen restaurant.
Breakfast discussion with GRO - Rosanti. Thank a lot for the kindness and hospitality.
Have a pleasant stay with kids
Rosanti
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