Duxton Reserve Singapore, Autograph Collection

Le confort la décoration et le service

I felt this hotel fell very short of my regular Bonvoy experiences. I was pleaded to be emailed prior to arrival to be advised I was upgraded as a platinum member and would have club, breakfast and laundry included upon check in I was told no laundry as I was using point for my stay.
Then my room had a faulty shower. I was given another room to move to with no offer of help. That shower worked but only on one setting. I also did not get my room serviced that I moved to. I think any hotel that moves you should offer an apology and a small token but nothing was provided. No follow up at all to see if I was ok. On the last day I had late checkout and asked if my room could be serviced since it hasn’t been the day before and have had this done many times. I was told no as I was checking out/ all in all an unpleasant experience.

L'accueil du personnel, le transfert aeroport hotel parfait. Le calme et la décoration de l'hôtel. Le service Laundry et bien sûr le petit déjeuner.

Decor, comfort, scent, plenty of water and coffee machine, toiletries in shower

This is our second visit to the Dutton Reserve. We love everything about the hotel. The interior design is a mix of modern and classic Chinese design.the rooms are comfortable and spacious. The staff were great and the food outstanding. One particular benefit is the Executive Menu for snacks and drinks, they don’t have a Marriott M Club, but offer amenities to members through the day in the lounge.
The hotel location is very convenient. Very near two MRT stations and 3 major bus routes, a 7 minute walk to China town. And the Maxwell food center is nearby.
The street in front of the hotel is quiet and attractive with shophouses on both sides. You feel that you live in a neighborhood rather than a modern development complex.
If we return to Singapore, which is quite likely, the Duxton Reserve will be our choice of hotel.

We stayed at the Duxton Reserve in Singapore on the Easter weekend. The room was comfortable and we loved the decor of the hotel and the room. Many thanks to the hospitable and helpful staff, including Danial, Ali and the ladies at reception. We look forward to visiting again.

nice design hotel with an antique style

Beautiful boutique hotel, staff are as lovely as always, was upgrade to a lovely loft suite which wsa amazing. Food and drink at the lounge were fantastic too.

The Duxton staff is amazing. Each person was ready to help and kind. The location is also great, since we could walk to plenty of great restaurants and food stalls as well as the Maxwell train station. My only hit would be the bed…it had a frame that went around three sides of the bed, and the person on the frame side had to climb over the other person to get in or out. The mattress was loud and not comfortable. We love the Autograph collection properties, and this aspect, while perhaps a traditional bed that fit the decor, was not great. The bar and restaurant were quiet and the food and beverages were just what we wanted.

Service at the hotel was great. The staff were very welcoming and helpful from the moment I arrived, and check-in was a breeze. I also appreciated that the room was stocked with plenty of complimentary water, which is a thoughtful touch and something that’s becoming quite rare in many hotels these days.

The room itself was on the smaller side, and the lighting setup might benefit from a little more flexibility. There was one switch controlling the room lights, with spotlights directly above the bed. It could be nice to have dimmers or separate switches so guests can keep some softer lighting on while winding down in the evening.

Overall, a very pleasant stay with excellent service.

It was clean with an excellent staff. Close to Chinatown and buses. Loved it there and would stay there again

Well appointed room with nice amenities in a great location.

Qualité et originalité du Décor
Situation/ localisation pratique

Arrived early as we disembarked a cruise ship, hotel room wasn’t ready so we had breakfast and explored gardens by the bay for a few hours. Had a message from the hotel when the room was ready, the pearl suites are amazing so big and comfortable. Great hotel and amazing location to everything Singapore has to offer. Thank you for an amazing stay.

Breakfast was lovely but the staff very unhappy if you deviated from the system- eg wanting to wait between courses.

I stayed for 5 days at the Orchard Hotel on Orchard Road.I have stayed in Singapore previously and was not disappointed with my accommodation service from all members of the staff was excellent.
Exploring Singapore is easy transportation clean and run to time.
Visiting the gardens and the Orchids are a must .
We saw the Chinese New Year decorations lots of visitors no threats or feelings of worry.
A must visit country.

Staff were very welcoming and warm, with the hotel kindly offering us a complimentary upgrade to the Opium Suite, a honeymoon cake, and a lovely bottle of red wine after we had an unexpected bad experience travelling, which had led us to booking in. The staff were aware we had gone through quite a traumatic experience upon our arrival and we so appreciated their kindness, warm welcome, and the care taken with us. It made a massive difference to our honeymoon and we thank the team deeply for this.

Really enjoyed the beautiful, decorated room, the cocktail/canape hour included with our stay, and delicious breakfast each morning. The pool is a short walk away in the sister building, but the location of the hotel is otherwise excellent. Shops nearby and in a great part of Singapore to visit classic locations as well as local hidden gems.

Wonderful experience and would wholly stay again.

When I come in,I'm very surprise with the decoration and design style.And the front desk is enthusiastic to ask how many keys I need,and told me when can i check in.

Beautiful property, thoughtful service and great location. Everyone on staff from front desk to bartenders to servers were friendly and attentive. Very short walk to Chinatown and the temples we wanted to visit as well as the hawker food hall where we ate a few delicious meals for very cheap prices.
Duxton is a one-of-a kind property, truly a must-see. would go back

Great experience, Danial from the front desk is really helpful. Help us sorted out the booking issue. Will definitely come again.