Holiday Inn Sacramento Downtown-Arena by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (1635 reviews)
300 J Street , Sacramento , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Excellent service
Clean rooms
Convenient proximity to landmarks
Cons:
Limited parking
Expensive breakfast
No spa services
Room upgrades needed
Mixed feedback on amenities and value for money
Desire for more variety in food and beverage options

Categories

Cleanliness
8.2
Guests consistently mentioned cleanliness as a positive aspect.
Service
9.1
Service was highly appreciated with multiple mentions of exceptional staff friendliness and customer care.
Location
9
The hotel's close proximity to key landmarks and amenities received high praise from guests.
Room Quality
7.9
Rooms were comfortable overall, with some feedback on the need for updates and maintenance.
Amenities
7.4
Amenities were satisfactory, with mixed feedback on the pool and spa services.
Value for Money
6.9
Mixed reviews on the perceived value, with some guests mentioning the pricing as slightly high for the offerings.
Food and Beverage
7.3
Guests appreciated the breakfast and dining services, with some suggesting improvements in variety.
Overall Experience
9
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:37

Property Description

Convenient Location: Located just off motorway I-5 in the heart of Sacramento, California, Holiday Inn Sacramento - Capitol Plaza is within walking distance of Old Sacramento.

Modern Amenities: Enjoy complimentary wireless internet and dine at the on-site restaurant. The hotel also boasts an outdoor pool and a 24-hour fitness center for guests to unwind and stay active.

Nearby Attractions: Explore top Sacramento sights like the State Capitol Building and the Crocker Art Museum, all just minutes away. Additionally, the Sacramento Convention Center and California Railroad Museum are easily accessible from the hotel.

Experience the best of Sacramento at Holiday Inn Sacramento - Capitol Plaza. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Garage parking is $20/ day. Express parking (available in front of the building) is available for $30/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 1635 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 9
J
judykE2335XU Family
10
Great Stay!
Pros:

Stay at the Holiday Inn! Great staff all around! Welcoming team, service focused, clean, great location.

2026-06-13 via Tripadvisor
A
Aaron couple us
1
2026-06-13 via Nuitee
T
travlinash3 Business Downey, California
10
Perfect location Downtown!
Pros:

Great location, staff friendly, helpful, location location!

2026-06-12 via Tripadvisor
R
Roam25013424778 Business San Luis Obispo, San Luis Obispo County, California
10
My home away from home on business
Pros:

This hotel is an older hotel in the area - I have been staying here on business for decades and it is because of their staff. Linda and Suni at the front desk greet me each time with a balance of professionalism and familiarity!

2026-06-11 via Tripadvisor
M
marcellag635 Business
10
I had a pleasant stay ty
Pros:

Excellent great staff room was clean plenty of water dispenser ty to the staff

2026-06-11 via Tripadvisor
N
nancyaS2544XE Family
10
Great stay, we will be back!
Pros:

Great Service and attention to my needs

2026-06-09 via Tripadvisor
D
debbierS7431NI Couples
10
Excellent service, comfortable accommodation
Pros:

We were warmly welcomed and found our accommodations to be clean and comfortable. The staff were friendly and responsive when we had questions. Great location!

2026-06-06 via Tripadvisor
A
Art couple us
10
There for an event…could do without the AI responses
Pros:

Location

Cons:

All good

2026-06-06 via Nuitee
R
Ruthanne couple us
6
Worst Holiday In
Pros:

Staff

Cons:

Bathtub was disgustingly dirty maintenance came upp kinda fixed the problem , but water still back up in tub

2026-06-06 via Nuitee
C
Corina couple us
5
I stayed here for one night for a work conference. The conference was being held at this hotel. Although it was a great
Pros:

Convenient location..

Cons:

Outdated.

2026-06-04 via Nuitee
B
Brian family_with_children us
10
An enjoyable, relaxing weekend.
Pros:

The staff was very helpful and we had a relaxing stay.

Cons:

The trash that accumulated outside the property on the garage side.

2026-06-02 via Nuitee
A
A5940TXdanp Family Chico, California
8
Great but worn
Pros:

The room was comfortable. The breakfast was amazing. The staff was very courteous and helpful. Some of the furnishings in the room were clearly wearing or worn out. That’s why the one star was taken off.

2026-06-01 via Tripadvisor
J
jerrycX6477CP Solo travel
8
Great Customer Service; amenities expensive & dated
Pros:

Excellent customer service
The only thing holding me bk from booking again possibly is parking is high and should be complimentary and the rooms and bathrooms are small and dated.

2026-06-01 via Tripadvisor
6
678gradyl Solo travel
8
Just Right
Pros:

Was there to enjoy a vibrant atmosphere. I ate at the Yard House nearby. I enjoyed a couple of cocktails. I also was able to secure a table where I had a house salad, filet mignon, grilled vegetables with a bed of mashed potatoes.

2026-06-01 via Tripadvisor
G
Gill couple us
6
2026-06-01 via Nuitee
B
BigSkillet-5 Business
8
Nice Stay just a little noisy
Pros:

Stayed in Sacramento Holiday Inn for a conference. Room was very clean. Only issue was the freeway noise which made my sleeping difficult. Staff was super friendly and amenities were nice.

2026-05-31 via Tripadvisor
P
Passport64059395499 Friends getaway
10
I really enjoyed my stay. The staff was amazing, the room was very clean and comfortable, and everyone was kind and prof
Pros:

⭐⭐⭐⭐⭐

Absolutely outstanding stay! I cannot say enough good things about this Holiday Inn. From the moment I arrived, the staff made me feel welcome and valued. Every employee I interacted with was professional, courteous, friendly, and genuinely kind.

My room was spotless, comfortable, and beautifully maintained. Everything exceeded my expectations, and I truly enjoyed every part of my stay. It’s clear that the management and staff take great pride in providing excellent service and creating a positive experience for their guests.

In today’s world, exceptional customer service can be hard to find, but this team delivered it consistently. Their attention to detail, warm attitude, and willingness to help made all the difference.

Thank you to everyone at the Holiday Inn for making my visit so enjoyable. I highly recommend this hotel and will definitely stay here again whenever I’m in the Sacramento area.
Thank you holiday inn staff.
Rachelle DeFabrizio
Rhha74@gmail.com

2026-05-31 via Tripadvisor
S
S5392DRstephaniem Solo travel
10
I will definitely be returning!
Pros:

I really enjoyed my experience I was treated with kindness from everyone. I felt like the staff went above and beyond to make sure I was comfortable . I will definitely be returning.

2026-05-31 via Tripadvisor
M
markreichel Business Sacramento, California
10
Friendliest staff ever!!!
Pros:

Employees and staff were the most helpful and friendly possible. Everything is perfect there.

2026-05-30 via Tripadvisor
S
Steve couple us
9
I have stayed there many times
Pros:

Location and quality

Cons:

A bit pricey

2026-05-29 via Nuitee