Holiday Inn Sacramento Downtown-Arena by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (1538 reviews)
300 J Street , Sacramento , US
+1 916-446-0100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent downtown location close to Golden 1 Center and Old Sacramento
Friendly, helpful and efficient staff
Many guests found rooms comfortable and generally clean
24-hour pool and basic toiletries provided
On-site laundry and convenient services
Cons:
Cleanliness issues reported (hair in showers, dirt in corners, dried dog poop, poor shower drainage)
Outdated room decor, buckling/holed carpet, and some uncomfortable beds
Perceived poor value: expensive rooms, breakfast, parking and pet fees
Pool not heated and occasional shortages in food items

Categories

Cleanliness
7.4
Mixed reports: several guests praised cleanliness and felt rooms were clean, but multiple mentions of hair in showers, dirt in corners, dried dog poop at entrance, and poor shower drainage lower this score.
Service
9.6
Consistently positive: staff described as friendly, helpful, efficient check-in/out, and in some cases exceptional; multiple guests specifically called out helpful front-desk clerks.
Location
9.4
Strong positive consensus: repeatedly praised for downtown location, proximity to Golden 1 Center and Old Sacramento, very convenient for events and attractions.
Room Quality
7.4
Mixed to slightly negative: rooms generally comfortable but several guests noted outdated decor, buckling/holed carpet, some uncomfortable beds, and some visible wear and dirt.
Amenities
8.2
Generally good: 24-hour pool, provided toiletries, on-site laundry and convenient services noted; some negatives around pool not being heated and extra fees for parking/pets impacting perceived amenity value.
Value for Money
6.5
Noted as a weakness: multiple complaints about high room and breakfast prices, extra fees (early check-in, parking, pet fees) and poor value relative to cost.
Food and Beverage
6.8
Mostly negative/limited: several comments about expensive breakfast pricing and one report of items running out; few positive mentions of provided toiletries but food offerings seen as overpriced or limited.
Overall Experience
9.5
Overall positive: majority of guests described enjoyable, convenient, and hassle-free stays with friendly staff and great location, despite some cleanliness, room-age, and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location: Located just off motorway I-5 in the heart of Sacramento, California, Holiday Inn Sacramento - Capitol Plaza is within walking distance of Old Sacramento.

Modern Amenities: Enjoy complimentary wireless internet and dine at the on-site restaurant. The hotel also boasts an outdoor pool and a 24-hour fitness center for guests to unwind and stay active.

Nearby Attractions: Explore top Sacramento sights like the State Capitol Building and the Crocker Art Museum, all just minutes away. Additionally, the Sacramento Convention Center and California Railroad Museum are easily accessible from the hotel.

Experience the best of Sacramento at Holiday Inn Sacramento - Capitol Plaza. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Garage parking is $20/ day. Express parking (available in front of the building) is available for $30/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Guest Reviews

8.1
Based on 1538 reviews
Cleanliness: 7.4
Service: 9.6
Location: 9.4
Room Quality: 7.4
Amenities: 8.2
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 9.5
J
Jonathan • family_with_children • us
8
2026-11-04 • via Nuitee
K
Kristina • family_with_children • us
10
Perfect location for a concert or to visit Old Town Sacramento
Pros:

Great location to attend a concert. Literally a 3 minute safe walk. It was clean. Not fancy but nice. Old town is a 3 minute walk as well.

2026-11-03 • via Nuitee
K
Kameichi • extended_group • jp
9
If you want to go to the old town, this hotel is the best one.
Pros:

Good location, the old town in walking distance.

Cons:

The reception was too crowded.

2026-11-03 • via Nuitee
L
Lewis • family_with_children • us
8
Pros:

The location is great! 2min walk to both Old Town Sacramento, Golden 1 Arena, shops and restaurant. We did not include breakfast in our stay but we did include parking with our reservation as we thought it would be more beneficial. The rooms were quiet and the staff was excellent.

Cons:

I wish the on site restaurant was open so we could have had an option for breakfast the next morning before we left.

2026-11-02 • via Nuitee
L
La Verne • couple • us
10
Pros:

Centrally located

Cons:

Great property - nothing found lacking

2026-11-01 • via Nuitee
D
Diana • family_with_children • us
10
Pros:

EXCELLENT SERVICE,VERY CLEAN AND STAFF WAS VERY NICE.
ROOMS WERE GREAT

Cons:

NOTHING

2026-10-29 • via Nuitee
S
Sadie • extended_group • us
10
2026-10-26 • via Nuitee
J
Jacob • solo_traveller • us
4
2026-10-26 • via Nuitee
O
Olivas • family_with_children • us
6
It was ok the coffee maker in the room didn’t work
Pros:

It was downtown

Cons:

Dried dog poop in the front entrance in multiple areas

2026-10-26 • via Nuitee
S
Steven • extended_group • us
10
Friendly service, and a clean, welcoming atmosphere made for an awesome overall experience.
Pros:

I really enjoyed the convenient location in downtown Sacramento, making it easy to get around and explore the area. The staff was friendly, welcoming, and helpful, and the entire check-in and check-out process was quick, smooth, and efficient. Overall, a comfortable and hassle-free stay!

Cons:

Overall, I had a great experience and don't have any major suggestions for improvement. The staff was friendly, the location was convenient, and everything went smoothly. Maintaining that same level of service and efficiency would make my next stay just as enjoyable!

2026-10-23 • via Nuitee
D
David • couple • us
8
Perfect location for Ironman or just for being close to Old Sacramento
Pros:

Perfect location for Ironman or just for being close to Old Sacramento

2026-10-20 • via Nuitee
H
Heaven • couple • us
10
2026-10-19 • via Nuitee
A
Alan • solo_traveller • us
7
Good hotel, great location, overpriced, breakfast, and rooms
Pros:

Very good location, comfortable room and bed. Clean.

Cons:

Extra charges for early check-in, expensive room, anyway, very expensive breakfast. Value did not equal the cost of the hotel overall.

2026-10-18 • via Nuitee
F
francis • family_with_children • us
10
2026-10-18 • via Nuitee
V
VANI • couple • us
10
2026-10-16 • via Nuitee
U
Urubatan • couple • br
8
aconchegante e bem localizado
Pros:

localização, estrutura hotel (lavanderia)

Cons:

não fizeram limpeza em um dos dias

2026-10-16 • via Nuitee
B
Brian • couple • us
4
Great location, sub-par everything else
Pros:

It is super close to Golden1 Arena for concerts/Shows

Cons:

$75 for my pet? Seriously? $50 to park at the actual hotel that im already staying at!??! short curly hairs in the shower, bed wasnt very comfortable.

2026-10-16 • via Nuitee
A
Aileen • couple • us
10
2026-10-16 • via Nuitee
M
Mrs E • family_with_children • us
9
Great time. It's a good hotel.
Pros:

How close it was to things an golden 1 center. Pool was 24hr. Had Dove soap/ shampoo for you to use which was great cause we forgot ours. Clean. Fast service if you need items. Clean, friendly staff. Deposit was $50 only might be per night. (Card)

Cons:

That even though the pool was 24hr it doesn't seem to be heated. There was a hair in the shower. Ran out of cup of noodles when got hungry. That they charged $30 for breakfast and people are picky waters don't eat much.

2026-10-14 • via Nuitee
S
Stacey • family_with_children • us
9
It was a great one night stay. We needed a place to sleep and this was the most perfect place
Pros:

I went for a concert and I enjoyed the convenience of staying so close to the Golden 1 center

Cons:

I think the room itself could be a little cleaner. You can see dirt in corners and some of the furniture and TV seems outdated.

2026-10-14 • via Nuitee