Cardiff Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (6955 reviews)
Mill Lane , Cardiff , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Issues with cleanliness
Staff heating solutions were temporary
Some noise disturbances

Categories

Cleanliness
7.31
Some complaints about cleanliness and maintenance noted in reviews.
Service
8.78
Staff were friendly, helpful, and provided good service.
Location
8.82
Excellent location with easy access to train stations and local amenities.
Room Quality
7.77
Overall comfortable rooms, but some issues with bedding and heating.
Amenities
8.3
Good amenities available, but a few areas need refreshing.
Value for Money
7.26
Some perceived issues with pricing, especially for families.
Food and Beverage
8.31
Breakfast received positive feedback.
Overall Experience
8.28
Most guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:47

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with luxury bedding and flatscreen TVs. Enjoy complimentary WiFi in public areas.

Dining and Entertainment
Indulge in all-day dining and 24-hour room service at Browns Brasserie and Bar. Explore vibrant St Mary’s Street for shopping and nightlife.

Fitness and Recreation
Stay active at our 24/7 gym with modern cardio equipment and weights. Visit nearby Cardiff Castle and Principality Stadium for entertainment.

Book now to experience the best of Cardiff at the Cardiff Marriott Hotel.

Important information:

Please note that rooms can accommodate a maximum of 2 adults and 2 children under 12 years.

Bed types are not guaranteed, and all requests are subject to availability. Please contact the hotel to confirm the availability of any desired bed type.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CWL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.1
Based on 6955 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
L
Leighton solo_traveller gb
8
2026-07-04 via Nuitee
S
sharon solo_traveller gb
8
2026-07-04 via Nuitee
T
Tim solo_traveller gb
4
2026-07-04 via Nuitee
J
jason couple gb
10
Great overnight stay, the hotel is perfectly located in the heart of Cardiff.
Pros:

The location is excellent. The room was outstanding and exceptionally clean.
The staff were very welcoming and helpful.

2026-07-04 via Nuitee
K
Katrina solo_traveller gg
8
2026-07-04 via Nuitee
L
Linda couple gb
1
Not a comfortable or relaxing hotel experience
Pros:

Location

Cons:

Our room looked like it was for a wheelchair user therefore there was a large step into a tiny shower which was dangerous when getting in and out. The shower tray was not non-slip. Toilet very low down so difficult to use. Bathroom sink was very very low so difficult to use to have a wash. Only one chair in the room so one of us had to sit on the edge of the bed. Not sure why we were allocated such an unsuitable room. We were too tired to go through the hassle of changing rooms once we'd arrived . A bare wire is exposed on the skirting board under the tv. The room looked shoddy. We parked in the allocated Marriott car space but the walk from the carpark to the hotel is poorly signed and not pleasant (or particularly safe). Upon leaving the carpark the barrier did not rise as we had not been advised to verify our ticket. All round a disappointing experience for a Marriott hotel having used them throughout the world, which is why we chose this one. Doubtful we'll stay there again.

2026-07-03 via Nuitee
J
Jay couple sg
7
Pros:

酒店位置很好

Cons:

空调坏了,那几天正好是最热的时候,35度,只提供了电扇。
前台搞错了我们的房间,大床房变成了标间,下楼更换。
所谓的赠送的免费早餐,是额外一个小房间提供的限量食物,而非酒店普通住客的早餐,品质差很多。

2026-07-03 via Nuitee
K
Kieran family_with_children gb
8
Great location for any city event
Pros:

Location is ideal for Cardiff city.

Cons:

Not enough loo roll for a family of 4. Half a roll left in the bathroom.

2026-07-03 via Nuitee
L
Laurie solo_traveller ca
2
2026-07-03 via Nuitee
I
Iwan solo_traveller gb
10
2026-07-03 via Nuitee
H
Hermione extended_group gb
8
Amazing staff and a lovely room.
Pros:

Staff were amazing and really nice.
Was upgraded and the room was lovely. Nice and clean and the bed was comfortable.

Cons:

Bathroom was a little dark and I didnt like having to pay for WiFi.

2026-07-03 via Nuitee
S
Suda extended_group th
10
2026-07-03 via Nuitee
B
Bubba765 solo_traveller gb
10
2026-07-03 via Nuitee
C
Carl extended_group gb
8
Pros:

Good sized room, comfortable bed and a good quality breakfast

Cons:

We were not advised that we had access to the Executive Lounge, I didn't realise this was the case until the following morning

2026-07-03 via Nuitee
C
Cole couple gb
1
Terrible
Pros:

No AC in the hole building on 31 degrees it was a terrible nights sleep and will not be going back or recommending this place the 1 thing we needed and it was broken ,bit of a joke that

2026-07-02 via Nuitee
L
Leanne couple ae
9
Great stay. Will be back again.
Pros:

Great location for a gig at the Castle.

Cons:

Bed size slightly smaller than we like.

2026-07-02 via Nuitee
A
Alan couple gb
10
2026-07-02 via Nuitee
E
eva family_with_children gr
8
2026-07-02 via Nuitee
J
JEFF couple gb
9
2026-07-02 via Nuitee
R
Richard family_with_children za
4
2026-07-02 via Nuitee