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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Lockers
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Electric vehicle charging station
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Vending machine - drinks
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Kid-friendly buffet
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Paid WiFi
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Shallow end
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Convenient Location near Galleria Shopping Center
Located just a short walk away from the popular Galleria shopping center, Royal Sonesta Hotel Houston offers a prime location for guests looking to indulge in some retail therapy or explore the vibrant city of Houston.
Luxurious Amenities for Business and Leisure
From the 24-hour business center with high-speed internet to the well-equipped fitness facility, guests at Royal Sonesta can enjoy a seamless blend of work and relaxation during their stay. The outdoor swimming pool and on-site dining options further enhance the overall experience.
Fine Dining and Entertainment Options
Indulge in international cuisine at Ara restaurant or unwind with a wide selection of spirits at Axis Lounge. With attractions like the Museum District and entertainment districts just a short drive away, there's never a dull moment at Royal Sonesta Hotel Houston.
Book your stay now at Royal Sonesta Hotel Houston for an unforgettable experience in the heart of Houston!
Please note: credit cardholder must match guest name. Third party authorization forms are not accepted. Please note that shuttle hours are from 10:00 am - 6:30 pm. Please note when traveling with a pet, an extra fee of $150 per pet per stay applies. A maximum of two dogs per room are permitted.
A nightly Destination Fee includes: fitness center access, Wi-Fi, 2 in-room bottled waters, in-room coffee&tea, $10 daily food and beverage credit at Launch, free local calls, outdoor pool access, local shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in all areas and charges are applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 42 per day.
Location
Guest Reviews
Staff was super nice
Close to the mall
During the day the water to shower was cold
Staff was great.
The water literally took 25 mins of running to get hot upon arrival, so my mother had a cold shower. I ran the water until we got hot water for the tub. The carpet was also buckling in the bedroom in several places. The meal selection at the coffee shop was good although things kept running out during our breaks.
Das Bett und die Bettwäsche sind einfach ein Genuss! Ich habe so gut geschlafen.
Die Abrechnung beim Checkout ist unnachvollziehbar, die Belege der Konsommationen sind nicht vorhanden und konnten auch nicht gebracht werden.
Nice hotel and staff was very nice.
Price of food
The bed and bedding was wonderful.
The room was freezing and we could not regulate the air conditioning.
Location staff rooms bar
Nothing
Great staff and beautiful hotel! Walking distance to the Galleria mall and other brunch restaurants.
Location
No shuttle to OTC
Self parking
The location was perfect
The staff unhelpful.
You need to request for your room to be cleaned.
The deal I got on booking.com was not honoured, they advised that deal had stopped over a year ago...
Had a really great experience staying at the Royal Sonesta. I would like to highlight “Alma” who works in the hotel restaurant (Ara). Such an amazing person. She was so attentive with me and my family whenever we would come to eat breakfast. Always gave us what we asked for, she’s super friendly and has an excellent sense of humour. Such a professional at her job. I would like to personally thank Alma for her service. Because of Alma I will be back to stay at the Royal Sonesta.
Had a great time at the Royal Sonesta. It's in a great location across the road from the Galleria shopping mall and close to lots of lounges and bars. The staff have been great and made us feel very welcome. Alma who works in their Ara restaurant has looked after us very well. Always greets us with a big smile and great service when we would go down for our breakfast
the location
short staffed, housekeeping did not clean my room, phone didn’t work, any items requested were not given
I had a wonderful experience at the restaurant thanks to Alma. She provided outstanding hospitality from the moment we arrived. She was welcoming, attentive, professional, and made sure everything was perfect throughout our visit. Her kindness and positive attitude truly made the experience enjoyable. Thank you, Alma, for the excellent service — we will definitely be coming back!
El espacio era amplio, la cama era cómoda, el sistema de aire acondicionado no hacia ruido y el ambiente permanecía agradable
La habitación presentaba olor a cigarrillo.
I stayed at the Royal Sonesta while traveling for business the other week. After the airline lost my luggage and my flight experienced a crazy amount of turbulence, I arrived at the hotel to find my room had also been over booked. Daniel Melendez at the front desk not only found me a proper room but also sent me a bottle of prosecco, fruit tray and a hand written note apologizing for the inconvenience. When I arrived back at the hotel from work, it really made my day to find that someone had gone the extra mile to improve my travel experience. Thank you!
Everything!!!!
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