Crowne Plaza Hamburg-City Alster by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.7 (9940 reviews)
Graumannsweg 10 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Spacious rooms
Good location
Cons:
High price for parking
Room wardrobe size issues

Categories

Cleanliness
8.84
Multiple mentions of cleanliness and regular room maintenance.
Service
9.01
Consistently praised as friendly and attentive staff.
Location
8.65
Generally favorable, with transport options available.
Room Quality
8.5
Spacious rooms noted, with some comments on wardrobe size.
Amenities
8.53
Good amenities, though some issues with parking cost mentioned.
Value for Money
8.29
Some mention of feeling the price was high compared to experience.
Food and Beverage
9.04
Exceptional breakfast and overall food experience highlighted.
Overall Experience
8.71
Overall satisfaction noted, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:31

Property Description

Luxurious Accommodation
Experience a 4-star stay in Hamburg's vibrant St. Georg/Hohenfelde district at Crowne Plaza Hamburg-City Alster. Indulge in non-smoking rooms with modern amenities like flat-screen TVs and air conditioning. Upgrade to the Executive Package for exclusive services and complimentary breakfast.

Culinary Delights
Savor a diverse culinary experience at Plaza Workspace restaurant and bar, offering a tempting array of international and local dishes. Delight your taste buds without leaving the hotel premises.

Convenient Location
With free WiFi and proximity to Alster Lake, this hotel is a perfect blend of comfort and convenience. Explore Hamburg effortlessly with Uhlandstraße Underground Station just a short walk away, providing easy access to the city center. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

Location

Guest Reviews

8.7
Based on 9940 reviews
Cleanliness: 8.84
Service: 9.01
Location: 8.65
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.29
Food and Beverage: 9.04
Overall Experience: 8.71
V
Vanessa • solo_traveller • de
10
2026-05-30 • via Nuitee
R
Renate33 • solo_traveller • at
8
2026-05-30 • via Nuitee
K
KAROLINA • couple • br
10
Excepcional
Pros:

Quartos organizados e limpos, café impecável

Cons:

Banheiro estreito na parte do banho, mas excelente limpeza e produtos de higiene

2026-05-30 • via Nuitee
S
Sándor • solo_traveller • hu
10
Cons:

WiFi

2026-05-30 • via Nuitee
C
Christian • couple • de
9
Für einen Städtetrip ideales Hotel, zentral und doch ruhig.
Pros:

Zimmer war sehr sauber und neuwertig. Bad war perfekt, sauber, alles hat gut funktioniert. Personal an der Rezeption sehr freundlich und hilfsbereit. Lobby strahlt sehr angenehmes Ambiente aus. Lage ist ruhig in einem Wohnviertel. Zur U-Bahn ca. 800 m

2026-05-30 • via Nuitee
N
Nadine • solo_traveller • de
8
2026-05-29 • via Nuitee
A
Axel • family_with_children • de
8
Pros:

Top Lage nur über die Straße und schon ist man an der Alster .

Cons:

Für 2 Tage im Parkhaus sind die Parkgebühren von 75€ schon sehr viel!!

2026-05-29 • via Nuitee
C
Christian • family_with_children • de
8
2026-05-29 • via Nuitee
S
Sonja • extended_group • at
8
2026-05-29 • via Nuitee
A
Anja • solo_traveller • de
9
2026-05-29 • via Nuitee
R
Richard • couple • de
7
Good
Pros:

Ok

Cons:

NOK

2026-05-28 • via Nuitee
P
Patrick • family_with_children • vn
9
2026-05-28 • via Nuitee
A
Abhishek • extended_group • nl
10
2026-05-28 • via Nuitee
S
Stefan • solo_traveller • de
10
Sehr empfehlenswert
Pros:

Ideale Lage, zentrumsnah und trotzdem ruhig. Sehr sauberes, komfortables Zimmer, leckeres Frühstück, sehr freundliches Personal.

Cons:

Nichts, alles bestens.

2026-05-28 • via Nuitee
S
Sylke • solo_traveller • de
9
2026-05-27 • via Nuitee
O
Omer • couple • tr
9
Nice hotel near the lake
Pros:

Clean,

Cons:

N/A

2026-05-27 • via Nuitee
N
Nicole • solo_traveller • de
8
2026-05-27 • via Nuitee
A
Anja • couple • de
9
danke für diesen schönen Aufenthalt
Pros:

sehr schön gelegen, zu Fuß ist die Innenstadt bequem erreichbar, wer das nicht mag, kann einfach mit der Bahn fahren.
Die Mitarbeiter im Hotel waren in jedem Bereich einfach wunderbar. Beginnend beim Check-In, an der Bar, an der Rezeption bis hin zum Frühstück, welches keine Wünsche offen lässt.
Tolles Hotel, mit herzlichen Personal

Cons:

-

2026-05-27 • via Nuitee
C
Cornelia • family_with_children • de
10
2026-05-27 • via Nuitee
K
Karin • solo_traveller • de
7
2026-05-27 • via Nuitee