Crowne Plaza Hamburg-City Alster by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.7 (10124 reviews)
Graumannsweg 10 , Hamburg , de
+49228060

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Spacious rooms
Good location
Cons:
High price for parking
Room wardrobe size issues

Categories

Cleanliness
8.84
Multiple mentions of cleanliness and regular room maintenance.
Service
9.01
Consistently praised as friendly and attentive staff.
Location
8.65
Generally favorable, with transport options available.
Room Quality
8.5
Spacious rooms noted, with some comments on wardrobe size.
Amenities
8.53
Good amenities, though some issues with parking cost mentioned.
Value for Money
8.29
Some mention of feeling the price was high compared to experience.
Food and Beverage
9.04
Exceptional breakfast and overall food experience highlighted.
Overall Experience
8.71
Overall satisfaction noted, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:31

Property Description

Luxurious Accommodation
Experience a 4-star stay in Hamburg's vibrant St. Georg/Hohenfelde district at Crowne Plaza Hamburg-City Alster. Indulge in non-smoking rooms with modern amenities like flat-screen TVs and air conditioning. Upgrade to the Executive Package for exclusive services and complimentary breakfast.

Culinary Delights
Savor a diverse culinary experience at Plaza Workspace restaurant and bar, offering a tempting array of international and local dishes. Delight your taste buds without leaving the hotel premises.

Convenient Location
With free WiFi and proximity to Alster Lake, this hotel is a perfect blend of comfort and convenience. Explore Hamburg effortlessly with Uhlandstraße Underground Station just a short walk away, providing easy access to the city center. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

Location

Guest Reviews

8.7
Based on 10124 reviews
Cleanliness: 8.84
Service: 9.01
Location: 8.65
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.29
Food and Beverage: 9.04
Overall Experience: 8.71
T
Tamara • solo_traveller • de
10
2026-07-04 • via Nuitee
K
Katja • solo_traveller • de
9
2026-07-04 • via Nuitee
K
Katrin • solo_traveller • de
9
2026-07-04 • via Nuitee
K
Kulipa • couple • de
10
2026-07-04 • via Nuitee
N
NAIF • solo_traveller • sa
10
Pros:

تعامل موظفين المساء محترف

2026-07-03 • via Nuitee
F
Flora • couple • de
10
2026-07-03 • via Nuitee
C
Claudia • solo_traveller • de
9
2026-07-03 • via Nuitee
J
Jessica • couple • de
10
2026-07-03 • via Nuitee
F
Francois • solo_traveller • fr
9
Pros:

Chambre comfortable, petit dejeuner copieux, proche de l'Alster. A 1,5 km de la gare. Garage pour les velos

2026-07-03 • via Nuitee
P
Pascal • couple • de
9
2026-07-02 • via Nuitee
A
Alexandra • solo_traveller • de
9
Es hat alles gepasst.
Pros:

Zentrale Lage

Cons:

Beim Frühstück zu viel los. Zu viert keinen Platz mehr gefunden. Da es so voll war.

2026-07-01 • via Nuitee
D
Daniel • extended_group • de
6
Schlechtes Preis-Leistungs-Verhältnis
Pros:

Ausstattung

Cons:

Trotz hoher Außentemperatur Zimmer überheizt und Kühlung / Airconditioning ohne Kühleffekt

2026-06-30 • via Nuitee
B
Bouthain • couple • sa
8
مرضي و مريح
Pros:

الاستقبال مع تسجيل الدخول سريع و سلس.فطور بتنوع يناسب اغلب الاذواق

Cons:

صغر حجم السرير المفرد 90سم

2026-06-30 • via Nuitee
A
Andrea • solo_traveller • de
5
Die Lage vom Hotel und der Empfangservice war sehr gut , das Housekeeping hat leider das Zimmer erst nach einer Beschwer
Pros:

Ruhige Lage aber trotzdem zentral

Cons:

Zimmerservice war sehr schlecht organisiert, an zwei Tagen wurde unser Zimmer nicht aufgeräumt

2026-06-30 • via Nuitee
H
Helmut • couple • de
10
2026-06-30 • via Nuitee
T
Thorsten • couple • de
9
2026-06-30 • via Nuitee
R
Robert • couple • gb
8
Well located practical hotel
Pros:

A well located practical hotel, near the Ausser Alster, a pleasant walk to the centre, our room was good sized and comfortable and breakfast was good too.

Cons:

All was as expected

2026-06-30 • via Nuitee
A
Angela • couple • it
10
Cons:

Tutto molto soddisfacente, tranne la biancheria da bagno da rinnovare. Gli accappatoi che ci sono stati forniti erano davvero consunti.

2026-06-30 • via Nuitee
J
Julius • solo_traveller • de
10
2026-06-30 • via Nuitee
T
Tobias • solo_traveller • de
10
2026-06-29 • via Nuitee