Holiday Inn Kingston - Waterfront by IHG

Hotels
Holiday Inn Hotels & Resorts
8.4 (1728 reviews)
2 Princess Street , Kingston , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Bathroom cleanliness
Extra charges for amenities
Value for money concerns

Categories

Cleanliness
7.43
Bathroom cleanliness issues mentioned in reviews.
Service
9.4
Friendly and helpful staff noted across reviews.
Location
9.44
Great location highlighted in multiple reviews.
Room Quality
8.39
Rooms generally comfortable, but some issues with lighting.
Amenities
7.92
Extra charges for amenities such as parking and breakfast.
Value for Money
7.38
Several reviews indicate the price may not be worth the quality.
Food and Beverage
8.43
Breakfast complaints noted, but overall decent offerings.
Overall Experience
8.8
Mixed feelings; enjoyed the stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:31

Property Description

Indulge in Lakeside Luxury

Conveniently located near Kingston's top attractions, Holiday Inn Kingston - Waterfront offers a perfect blend of comfort and convenience. Enjoy a refreshing dip in the indoor pool or unwind in the hot tub. Stay entertained with satellite and cable TV in your room, along with complimentary morning newspaper and coffee facilities.

Stay Active and Engaged

Keep up with your fitness routine at the well-equipped gym or relax in the sauna. Borrow board games for some indoor fun. With conference facilities available, this hotel is ideal for hosting various events from corporate meetings to elegant weddings.

Dine with a View

Savor delicious breakfast and dinner options at the on-site restaurant overlooking Lake Ontario. Don't miss the chance to dine al fresco on the seasonal patio while enjoying entertainment on summer weekends. Explore nearby boutiques and historic sites just a short walk away.

Ready to experience a delightful stay? Book your room at Holiday Inn Kingston - Waterfront now.

Important information:

Please note pet rooms are only rooms with two double beds and are located on the ground floor. A fee applies. Contact property for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 33.90 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 3 years old and over stay for CAD 16.95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1728 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.8
A
Adriana family_with_children ca
5
Very pleasant.
Pros:

location of the rooms.
courtesy of the staff

Cons:

did not like to have to pay $30 a night parking.

2026-07-25 via Nuitee
B
Brian couple us
9
2026-07-25 via Nuitee
D
Danielle solo_traveller ca
8
Would be a 10 if the hotel took care of the spiders.
Pros:

Great location, loved the room and balcony.

Cons:

I did not like the spiders on the balcony. The spiders even made homes in the patio chairs and mini table. Prevented me from enjoying the balcony that I paid a lot for. Not cool.

2026-07-24 via Nuitee
K
Kristen family_with_children ca
8
Was a great location and fair price, would recommend
Pros:

Beautiful location, easy to park and walk around. Staff were all very nice in hotel and restaurant. Food was good and children even got to enjoy their meals free of charge which was a nice surprise.

Cons:

The bathtub was not very clean

2026-07-21 via Nuitee
A
Alexa family_with_children ch
5
2026-07-20 via Nuitee
F
Fatih couple ca
8
2026-07-18 via Nuitee
C
Cindy couple ca
10
Comfortable and a reasonable price
Pros:

Location

2026-07-18 via Nuitee
R
Richard solo_traveller ca
8
2026-07-16 via Nuitee
R
renmei couple ca
10
2026-07-15 via Nuitee
C
Catherine solo_traveller ca
8
2026-07-15 via Nuitee
M
Madison couple ca
10
Absolutely Fantastic!
Pros:

All of the staff we interacted with were friendly and helpful, facilities were clean and well maintained. Our room was one of the higher-end options with a balcony overlooking the river, and it was surprisingly relaxing to sit out there and watch the Wolfe Island Ferry come out and in

Cons:

My only qualm is the fact that the shower head in our bathroom needed to be positioned a certain way in order to prevent ALL of the water from pouring out of the shower LOL

2026-07-14 via Nuitee
A
Alain extended_group ch
8
2026-07-13 via Nuitee
D
Donna couple ca
8
2026-07-12 via Nuitee
K
Kat solo_traveller ca
5
Waterfront bugs...
Pros:

We like the location and the view of the Harbour.

Cons:

The lights on the balcony stayed on all night and all the bugs kept coming in. We should be able to control our own lights. Also there was a very loud wedding above us and we could not get to sleep.

2026-07-11 via Nuitee
F
François couple fr
7
juste de passage , l'hotel a rempli sa fonction
Pros:

belle chambre , mais la vue sur le lac n'est pas extra , ca donne plutot sur une cale industrielle avec un bras d'eau..

Cons:

Petit dejeuner pas terrible

2026-07-10 via Nuitee
M
Milena family_with_children ca
10
2026-07-08 via Nuitee
D
DAVID couple gb
9
We had a wonderful overnight stay at the hotel and hope to come back!
Pros:

The location of the hotel is excellent and there is plenty of parking attached to the hotel. Our room overlooked the waterway and it was large and very comfortable. The bed was very comfortable as were the pillows. There was some confusion over our room when we arrived which was quickly sorted out. It's a shame that we couldn't have early check in, but it was worth asking. It didn't stop us doing anything as they stored our luggage. The breakfast in the morning was excellent and all the staff were lovely. We hope to come back to Kingston as we didn't have enough time to do everything and we loved it! The three things we did manage to squeeze in: the Sunset Cruise, a Trolley Bus tour and a tour of the Keewatin passenger liner were amazing!

Cons:

Nothing, although this was the most expensive accommodation we stayed in on our tour of Lake Ontario. If it had been a little bit cheaper we would have stayed longer. Kingston we will 100 percent be visiting again!

2026-07-07 via Nuitee
C
Colette couple ca
9
Would definitely consider a return visit.
Pros:

Within walking distance to restaurants and attractions.

2026-07-05 via Nuitee
T
Tamara couple ca
7
Beautiful location and rooms! Dirty balcony
Pros:

The location was amazing! Rooms were spacious and comfortable

Cons:

The balcony was so filthy, we couldnt even sit outside! There were many bugs and it s clear that it has been cleaned in a while. They expect you to tip at breakfast, even though its included and self service! They hand you a bill at the end that says “paid” but tell you gratuity is not included!

2026-07-05 via Nuitee
B
brian solo_traveller gb
10
Fantastic waterfront location
Pros:

Right on the waterfront. A great location. The staff were very helpful and friendly

Cons:

All good

2026-07-04 via Nuitee