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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Wheelchair accessible
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Kid meals
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Salt-water pool
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Fishing nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Indulge in Lakeside Luxury
Conveniently located near Kingston's top attractions, Holiday Inn Kingston - Waterfront offers a perfect blend of comfort and convenience. Enjoy a refreshing dip in the indoor pool or unwind in the hot tub. Stay entertained with satellite and cable TV in your room, along with complimentary morning newspaper and coffee facilities.
Stay Active and Engaged
Keep up with your fitness routine at the well-equipped gym or relax in the sauna. Borrow board games for some indoor fun. With conference facilities available, this hotel is ideal for hosting various events from corporate meetings to elegant weddings.
Dine with a View
Savor delicious breakfast and dinner options at the on-site restaurant overlooking Lake Ontario. Don't miss the chance to dine al fresco on the seasonal patio while enjoying entertainment on summer weekends. Explore nearby boutiques and historic sites just a short walk away.
Ready to experience a delightful stay? Book your room at Holiday Inn Kingston - Waterfront now.
Please note pet rooms are only rooms with two double beds and are located on the ground floor. A fee applies. Contact property for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs CAD 33.90 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
People 3 years old and over stay for CAD 16.95 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Only the buffet food
1. Staff behaviour for check in not allowed until 4.30 pm.
2. Balcony was private but not clean.
3. Overpriced when compared to delta hotels much much better.
4. Crib was not goven with so many requests.
5. Bad behaviour of staff when asked for tooth paste and toothbrush for multiple family members but the staff gave only 1 tooth paste and brush.
6. Has taken 100 cad on hold and did not return yet.
1. The location on the waterfront close to downtown Kingston.
2. That it is pet friendly. The dog water bowls in the entrance to the lobby were very welcoming and gave a friendly vibe.
3. Friendly concierge, helpful staff.
4. Amenities - loved the iron and ironing board in the room, the microwave, the pool, the fitness centre, the guest laundry, the breakfast included (breakfast was nice, but not piping hot).
1. The dirty windows on the patio doors.
2. The goose poop right outside the patio doors, on the grass directly outside and on all the walkways. Yuck.
3. The hair in the bathroom sink when I walked in.
4. The smell in the room.
5. No screen on the patio door to let in fresh air.
6. The dried drop of blood on the pillow case.
7. The extra charge of $30 each for my two
Cavalier King Charles spaniels.
8. The extra $30 charge for parking.
9. That the breakfast sausages and bacon weren't hot in their serving dishes at 7 a.m. when we were the first ones there for breakfast.
10. No fan in the bathroom, no bathroom shower mat.
The location is great and the beds were good as was the shower.
Felt that desk staff could have been more accommodating. We arrived early and were allowed to leave our bags but they did not offer to call when the room was ready. We came back a second time close to 4 p.m. and the room was still not ready but they said we were on the 5th floor with a good view. When we came back at 9 p.m. they put us on the third floor not the 5th floor. The second night our keys would not work so we had to go down to the desk again at 9 p.m. to fix that issue. Very disappointing for a Holiday Inn
Location was good
Room was very smelly, bath tub was not white from dirt, almost grey
Room was very spacious, clean and comfortable, included a microwave which was very useful.
It was Mayfly time of year other than that everything was perfect
The staff, the lobby, the dining area and the reception
The rooms are just regular motels
Friendly staff ,clean and comfortable
Cold shower at pool ! Sign says take warm shower 😂
Le service beaucoup de chambres grand parking restaurant tout étais parfais
Une chose que j ai moin aimer le prix du stationnement très élever et dehors en plus,j ai fais d autres hôtel,pas cher comme cela.
Nice, friendly and accommodating staff. Breakfast was delicious!
Not a thing!
The staff was friendly, breakfast correct and the view of the marina was absolutely beautiful also the late check out
The sound insulation could be improved as sime noise could be heard from outside
Exceptional location, clean, pleasant staff, good restaurant on site, great pool for the kids.
There was no ventilation in the toilet, which was challenging with 4 people.
Room was ok, but they did not give us the room we have booked as it was in the picture . It was completely different area and the other side of the building. They did not put proper toiletries . Not even proper water bottles as required for 3 people .
They should have put some extra stuff in the fridge which was empty. They should have double checked the toiletries before allotting it to us. They should have answered our call right away and fulfilled the request we made at that time.
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