Holiday Inn Kingston - Waterfront by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1705 reviews)
2 Princess Street , Kingston , ca
+16135498400

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Bathroom cleanliness
Extra charges for amenities
Value for money concerns

Categories

Cleanliness
7.43
Bathroom cleanliness issues mentioned in reviews.
Service
9.4
Friendly and helpful staff noted across reviews.
Location
9.44
Great location highlighted in multiple reviews.
Room Quality
8.39
Rooms generally comfortable, but some issues with lighting.
Amenities
7.92
Extra charges for amenities such as parking and breakfast.
Value for Money
7.38
Several reviews indicate the price may not be worth the quality.
Food and Beverage
8.43
Breakfast complaints noted, but overall decent offerings.
Overall Experience
8.8
Mixed feelings; enjoyed the stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:31

Property Description

Indulge in Lakeside Luxury

Conveniently located near Kingston's top attractions, Holiday Inn Kingston - Waterfront offers a perfect blend of comfort and convenience. Enjoy a refreshing dip in the indoor pool or unwind in the hot tub. Stay entertained with satellite and cable TV in your room, along with complimentary morning newspaper and coffee facilities.

Stay Active and Engaged

Keep up with your fitness routine at the well-equipped gym or relax in the sauna. Borrow board games for some indoor fun. With conference facilities available, this hotel is ideal for hosting various events from corporate meetings to elegant weddings.

Dine with a View

Savor delicious breakfast and dinner options at the on-site restaurant overlooking Lake Ontario. Don't miss the chance to dine al fresco on the seasonal patio while enjoying entertainment on summer weekends. Explore nearby boutiques and historic sites just a short walk away.

Ready to experience a delightful stay? Book your room at Holiday Inn Kingston - Waterfront now.

Important information:

Please note pet rooms are only rooms with two double beds and are located on the ground floor. A fee applies. Contact property for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 33.90 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 3 years old and over stay for CAD 16.95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1705 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.8
A
Achour • family_with_children • ca
8
2026-07-04 • via Nuitee
B
brian • solo_traveller • gb
10
Fantastic waterfront location
Pros:

Right on the waterfront. A great location. The staff were very helpful and friendly

Cons:

All good

2026-07-04 • via Nuitee
R
renaud • couple • fr
8
Super
Pros:

Emplacement à proximité de l’embarcadère et du centre-ville

Cons:

Les maiflys

2026-07-02 • via Nuitee
B
Bill • couple • ca
9
took wife away for her 65th bday and she thought it was an excellent 2 days
Pros:

being so close to things within 10 min walking. nice having a balcony with view of water. nice big shower..lots of room

Cons:

wondered why you never heard a vent running when having a shower,fogged up mirror. I almost seemed the bathroom sink when you turned faucet on water eassily spilled on counter.It was like faucet wasn,t long enough

2026-07-01 • via Nuitee
D
Donaldson • solo_traveller • ca
10
2026-06-30 • via Nuitee
H
Hitomi • solo_traveller • ca
5
Pros:

Location

Cons:

We were supposed to stay at the corner and the bigger room. However, the substrate room was smaller and not clean. They gave us free parking, drinks, and breakfast but we are not happy about this experience with them.

2026-06-30 • via Nuitee
P
Pioneer828123 • Couples • Richmond Hill, Ontario
6
Could have been better
Pros:

The hotel is located downtown on the water (Lake Ontario), very close to many downtown amenities. Our king room was clean and the bed very comfortable. We were very satisfied with the in-house restaurant (the Wharf and Feather), such that we ate both dinners there, first night on the patio and second night indoors (on account of bad weather).
The reason for just an average rating is this. The occasion for us being there was my wife's nursing reunion, for which husbands were not invited. This meant time on my own, some of which I had intended to watch TV (golf, baseball and the Belmont Stakes). Unfortunately, there was a malfunction of the TV - it could not bring regular channels, although I could access my bill and pay online. A service person (Mohammed) came to the room and attempted to remedy the situation, without success, but he certainly did try (we were present). Interestingly, the couple with whom we had dinner that evening had the same problem with their TV, leading us to question how widespread the problem might have been. For anyone planning to stay here and intending to watch TV, the first thing I would do is check out the TV before you unpack.

2026-06-29 • via Tripadvisor
K
Koen • solo_traveller • ca
9
2026-06-28 • via Nuitee
M
M5731MTkristins • Family
8
Nice hotel in a great location!
Pros:

This hotel is in a really great location. Nothing too special about the hotel itself or the rooms, but the harbor view was nice, and the location was super convenient to walk to restaurants! Would definitely stay again if we were in the area.

2026-06-27 • via Tripadvisor
S
Sc0ttie30 • Couples • Dunmanway, County Cork
10
great spot
Pros:

great location food good beds comfy staff friendly. breakfast lovely

2026-06-25 • via Tripadvisor
R
Roger • family_with_children • ca
10
Excellent waterfront location, friendly service, and a comfortable stay
Pros:

Excellent location right on the waterfront with beautiful views and easy access to downtown Kingston. The facility was clean, comfortable, and very well maintained. The room was spacious, quiet, and well equipped, making for a relaxing stay. Breakfast was enjoyable with a good variety of options and friendly service. Overall, a wonderful experience, and I would gladly stay at the Holiday Inn Waterfront in Kingston again

Cons:

The hotel overall was excellent, with a great waterfront location, friendly staff, and beautifully renovated facilities. However, one aspect of the room design did not work well for us. The bathroom and closet shared a single sliding door, which meant that when the closet was closed, the bathroom was exposed, and when using the bathroom or shower, the closet area was exposed. It felt awkward and did not provide the level of privacy or functionality we expected. We mentioned this at check-in and were told it was a newly renovated room. While the renovation is attractive, this particular design feature may need to be reconsidered or improved for guest comfort.

2026-06-25 • via Nuitee
A
Ahmed • extended_group • kw
7
شكرا الجميع
Pros:

الموقع ممتاز . والموظفين جميعهم دون استثناء جدا رائعين ويعملون باخلاص الجميع هذا لاحظته بالفندق

Cons:

تهالك بعض الاجهزه بالغرف

2026-06-19 • via Nuitee
C
Cynthia • couple • us
8
Nice hotel but very pricey.
Pros:

Loved the location, and the view from our room.

Cons:

Did not like the extra parking fees $30 and that the breakfast buffet was $22 per person for the same quality food that is included most everywhere we stay

2026-06-19 • via Nuitee
J
Judy • solo_traveller • ca
9
2026-06-19 • via Nuitee
O
Oliver • extended_group • de
5
Nett mit guter Lage, aber zu teuer für Durchschnitt.
Pros:

Gute Lage, sehr gutes Frühstück, gutes Fitnesstudio.

Cons:

Kein Housekeeping in einem der gebuchten Zimmer, für den Preis und vermeintlich 4 Sterne ein sehr übersichtliches und etwas günstig wirkendes Ambiente. Für die Schlichtheit zu teuer.

2026-06-16 • via Nuitee
C
Carriere • solo_traveller • ca
9
Pros:

Well situated and very good service at front desk and restaurant

Cons:

A bit too expensive for what you get

2026-06-16 • via Nuitee
B
bjgulley • Couples • Bloomfield Hills, Michigan
10
One more chance - and we're glad we did!
Pros:

We have stayed at this hotel a number of times in the past few years and brought several friends and family two years ago. At that time, experience was less than optimal. Parking (which you pay for) was difficult (one night could not find a space) and also not recognized at IHG members. Not a big deal, but folks in our party were given complimentary breakfast vouchers (hadn't booked through IHG for years). We weren't recognized as IHG member or given vouchers. When I asked, was told we need to be members - have been members for years. This year, we decided to give it one more try and I'm so glad we did. Check in was great with follow up texts the next two days. Wharf and Feather folks were amazing, too. We will happily go back and recommend!

2026-06-12 • via Tripadvisor
D
Donna • couple • ca
9
2026-06-12 • via Nuitee
S
SOHAM • solo_traveller • ca
1
Pros:

Only the buffet food

Cons:

1. Staff behaviour for check in not allowed until 4.30 pm.
2. Balcony was private but not clean.
3. Overpriced when compared to delta hotels much much better.
4. Crib was not goven with so many requests.
5. Bad behaviour of staff when asked for tooth paste and toothbrush for multiple family members but the staff gave only 1 tooth paste and brush.
6. Has taken 100 cad on hold and did not return yet.

2026-06-09 • via Nuitee
E
Eva • solo_traveller • ca
6
Good from far but far from good.
Pros:

1. The location on the waterfront close to downtown Kingston.
2. That it is pet friendly. The dog water bowls in the entrance to the lobby were very welcoming and gave a friendly vibe.
3. Friendly concierge, helpful staff.
4. Amenities - loved the iron and ironing board in the room, the microwave, the pool, the fitness centre, the guest laundry, the breakfast included (breakfast was nice, but not piping hot).

Cons:

1. The dirty windows on the patio doors.
2. The goose poop right outside the patio doors, on the grass directly outside and on all the walkways. Yuck.
3. The hair in the bathroom sink when I walked in.
4. The smell in the room.
5. No screen on the patio door to let in fresh air.
6. The dried drop of blood on the pillow case.
7. The extra charge of $30 each for my two
Cavalier King Charles spaniels.
8. The extra $30 charge for parking.
9. That the breakfast sausages and bacon weren't hot in their serving dishes at 7 a.m. when we were the first ones there for breakfast.
10. No fan in the bathroom, no bathroom shower mat.

2026-06-08 • via Nuitee