Holiday Inn Hotel Peterborough Waterfront by IHG

Hotels
Westmont Hospitality Canada
7.8 (993 reviews)
150 George Street , Peterborough , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Uncomfortable beds
Poor cleanliness
Various maintenance issues

Categories

Cleanliness
7.06
Cleanliness was noted as an issue with reports of poor cleanliness in some rooms.
Service
8.53
The staff was described as very professional and friendly.
Location
8.57
Location is great, conveniently close to downtown and the water.
Room Quality
7.02
Various comments on uncomfortable beds and small bathrooms.
Amenities
7.85
Some amenities were not well maintained, such as the pool temperature and sauna.
Value for Money
7.51
Pricing was perceived as high compared to the overall experience.
Food and Beverage
8.06
Breakfast was noted as adequate, but more fresh options would be appreciated.
Overall Experience
7.83
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:56

Property Description

Waterfront Location and Connected Pools
Located along the Trent Severn Waterway, the Holiday Inn Hotel Peterborough Waterfront offers a picturesque setting with both indoor and outdoor pools for guests to enjoy.

Dining Options and Views
Indulge in delicious meals at the Riverside Grill or the Gazebo Bar & Grill with fresh ingredients while taking in views of the river, city, or harbour from many of the beautifully decorated rooms.

On-Site Amenities and Nearby Attractions
Relax in the hot tub, sauna, or fitness room, or explore the Art Gallery of Peterborough just a short walk away. With Millennium Park also in close proximity, there's no shortage of activities to enjoy during your stay.

Book now for a memorable waterfront experience at the Holiday Inn Hotel Peterborough Waterfront!

Important information:

Please note that: between September 3 to 18, 2024, we will be closing our Indoor and Outdoor pool for maintenance. Our Fitness Room, Sauna and Hot Tub will remain open.

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YPQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 993 reviews
Cleanliness: 7.06
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 7.85
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 7.83
B
barryfV2486LR Couples
6
Pluses and minuses of this hotel
Pros:

Location was great, right on the river and near great bicycle paths. Breakfast so-so, but better breakfasts across the street. Room was comfortable on fourth floor with a balcony overlooking river. Elevator went down one morning but was repaired soon thereafter. Staff extremely helpful and carried our bicycles downstairs when elevator was out. Biggest negative was one night a band played at the hotel from 7-10 p.m. very loudly. We were not warned about this. Couldn’t enjoy the balcony. We asked for volume to be turned down, but this was barely done. Quiet time was posted as 10 p.m., but band continued to play loudly with an encore after 10. Extremely inconsiderate of other guests. Another major complaint: pool area is unsafe. Floor tile is very smooth, especially when wet. Non-skid surfaces completely lacking.

2026-07-28 via Tripadvisor
M
Michael couple ca
9
Great place to stay!
Pros:

Location and facilities

Cons:

Nothing

2026-07-26 via Nuitee
M
Marian couple ca
2
2026-07-25 via Nuitee
S
Sabrina couple ca
4
Awful….. air conditioner was loud
Pros:

Property was nice outside our room the chairs were basically broken, the walk way was FULL of cigarette butts and the gardens haven’t been weeded in 2-3 months.

Cons:

See above

2026-07-24 via Nuitee
A
Acosta solo_traveller us
6
2026-07-22 via Nuitee
B
Braeden couple ca
2
2026-07-22 via Nuitee
M
Martina solo_traveller ca
4
Cons:

The air conditioning was broken in another person in our group’s room so they couldn’t stay due to the heat wave. I’m still waiting on the refund

2026-07-22 via Nuitee
W
wayne solo_traveller ca
9
2026-07-20 via Nuitee
R
roger extended_group ca
6
Pros:

location

Cons:

the hotel is dated

2026-07-19 via Nuitee
M
Martina solo_traveller ca
5
2026-07-18 via Nuitee
C
Carson couple ca
8
2026-07-13 via Nuitee
G
good_ants Couples Doha
8
"Low-4" for a variety of reasons but still a good stay.
Pros:

We had returned for the annual 'Beer Barn' just outside of P'borough and chose to stay here again, which seems like the obvious/best choice in town.
What makes it a 4+
- staff are friendly and helpful
- location backs onto the lack/river system in central Peterborough, plus you're close to restaurants, bars, movie theatre, groceries, etc.
Why it is closer to a 3
- old and worn
- it can get noisy with passerby and since it hosts many wedding groups
- weird parking rules/system!
Overall this might be the best affordable option in Peterborough...just expect 5-stars.

2026-07-08 via Tripadvisor
M
Margaret couple ca
10
very enjoyable , lovely walk along river , staff was excellent at all times, breakfast was great
Pros:

Attention of staff excellent

2026-07-08 via Nuitee
M
Mahmudur solo_traveller ca
8
Pros:

Only one lift was entire the building which was frustrating. Food was good.

Cons:

No comments

2026-07-05 via Nuitee
J
John family_with_children ca
9
A clean and well appointed hotel in direct proximity to downtown shops and restaurants and well supported by highly atte
Pros:

Great location. Exceptional staff. In particular Erin ensured that our stay was comfortable and was highly responsive to our questions and requests. Highly recommend.

Cons:

There were some younger guests running in the halls after 10 pm but this did not continue for long.

2026-07-05 via Nuitee
K
Kiarra couple ca
9
2026-07-05 via Nuitee
M
Mauricio Frutos solo_traveller mx
9
2026-07-01 via Nuitee
B
Brenda solo_traveller ca
6
Great location , basic room needs updrafts.
Pros:

Location

Cons:

Shade in room was old and torn . No black out shade .

2026-07-01 via Nuitee
D
Dan3003 solo_traveller de
5
Cons:

Be careful when you book on booking. Even though the hotel has a contract with booking that makes them responsible to issue your invoice, they keep ignoring you, ant don't issue anything. If you need any document for reimbursement, sleep elsewhere

2026-06-17 via Nuitee
B
Brenda extended_group ca
8
2026-06-17 via Nuitee