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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Currency exchange
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Kid meals
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Snack bar
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Waterfront Location and Connected Pools
Located along the Trent Severn Waterway, the Holiday Inn Hotel Peterborough Waterfront offers a picturesque setting with both indoor and outdoor pools for guests to enjoy.
Dining Options and Views
Indulge in delicious meals at the Riverside Grill or the Gazebo Bar & Grill with fresh ingredients while taking in views of the river, city, or harbour from many of the beautifully decorated rooms.
On-Site Amenities and Nearby Attractions
Relax in the hot tub, sauna, or fitness room, or explore the Art Gallery of Peterborough just a short walk away. With Millennium Park also in close proximity, there's no shortage of activities to enjoy during your stay.
Book now for a memorable waterfront experience at the Holiday Inn Hotel Peterborough Waterfront!
Please note that: between September 3 to 18, 2024, we will be closing our Indoor and Outdoor pool for maintenance. Our Fitness Room, Sauna and Hot Tub will remain open.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Beds are comfortable, good location. Good value for the money
The elevator is poorly located in the facility, and a long wait.
Biggest issue is the desk and chair. The desk area is way too high for a working desk. It was very uncomfortable to work at it at night.
The breakfast was awesome
We went to the patio restaurant by the pool one day and the service was not good . We sat there for approx 20 mins and the server never did come to our table. He went all around us. We just left
Don't stay here! Homeless people are everywhere. Our vehicle was broke into on our last night. Things stolen. The Homeless are deficating and urinating in the hotel parking lot. Using needles to shoot up on the benches in the courtyard. This use to be our go to place in Peterborough. However, this year we have seen things no one needs to see...let alone on holidays paying alot, l might add. Sadly each year has gotten worse. There is no security, which is just greed on behalf of the hotel itself. Garbage is everywhere. When we filed a police report, the police themselves told us breakins in that parking lot happen at least twice a week. The hotel itself doesn't mention a thing. There is a homeless commune across the street behind the Tim Hortons. It's unsafe especially for a female to walk around. We will not be returning to the Holiday Inn Peterborough Waterfront again. We have had it with this place.
I like the staff and the location.
Rooms are pretty small, and the bathroom is extra small. The bad was uncomfortable
Ease of location and beautiful waterfront
Ice machine working on my floor
Food and staff
king bed too soft, screen door netting broken,
2-Star Review
This was a very average stay, and overall I would rate the hotel 2 out of 5 stars.
The hotel feels quite dated and would benefit from significant renovation and better maintenance. The outside areas and property grounds were not very clean or well maintained, which made the overall first impression disappointing. The rooms were also not very soundproof, and noise from other rooms and nearby areas could easily be heard.
We stayed in a river-view room, which was nice, but unfortunately the balcony was not in good condition and could use some attention and maintenance.
The staff were definitely a bright spot. Thomas at the front desk was extremely helpful, friendly, and welcoming. Jessica at the breakfast buffet was also outstanding—very friendly, attentive, and welcoming. The front desk and housekeeping staff were generally very friendly and helpful throughout our stay.
The breakfast, however, was below what I expected from the Holiday Inn brand. The selection on the hot buffet was limited, and there were no meat options such as beef or pork, which made the breakfast feel less substantial than expected.
The Riverside Grill was decent, but I found the prices a little expensive for what was offered.
Overall, while the staff were friendly and helpful, the hotel’s condition, cleanliness, balcony maintenance, noise insulation, breakfast quality, and need for renovation significantly affected our experience. With some investment in the property and improvements to the breakfast offering, the hotel could provide a much better experience.
The staff
The breakfast and the carpets and lifts were very dirty
Endroit
Air climatisé trop bruyant
Location.
A lot of homeless people around the area. Hotel could use a good renovation
The bedding
Staff, cleanliness, no elevator, very expensive, overall service, pool was dirty
We liked the swimming pool, the hotel location, the room, the staff
The doors were closing very loud, we had our room very close to the rare door of the building, and we would wake up hundreds of times during the night as the doors were slammed by the people... it was terrible, and we could not sleep well at all.
Location on the waterfront is still beautiful.
Rooms are so loud since the carpet was removed. I appreciate the rooms are updated but you can hear absolutely everything now. I barely slept because I could hear the people next to us constantly.
Great breakfast. Great pool! Lovely view.
Nothing
Location, view, waterfront pub, friendly staff.
very little
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