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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Lockers
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Kid-friendly buffet
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Pool bar
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Rooftop pool
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Fitness/spa locker rooms
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Temporary art galleries
Review Highlights
Categories
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Property Description
Prime Location
Canopy by Hilton Madrid Castellana is nestled in the heart of the city's financial and business hub, offering easy access to renowned stores and dining options.
Modern Comforts
Experience comfort in our air-conditioned rooms equipped with a flat-screen TV, a sleek private bathroom, and complimentary toiletries for a relaxing stay.
Convenience and Versatility
With 11 meeting rooms available for a surcharge, our hotel is ideal for both business and leisure travelers seeking a versatile and well-equipped venue.
Book your stay at Canopy by Hilton Madrid Castellana for a seamless blend of convenience and luxury.
Swimming pool: Closed from Wed, Sep 30, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed on request. Charges may be applicable.
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Parking
Public parking is possible at a location nearby (reservation is needed) and costs EUR 27 per day.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Confort. Atención del personal
Nada
Great hotel as a base for exploring Madrid with metro station lines nearby. Hotel was great - warm welcome and comfortable rooms. We were told at reception that the sun beats down on the hotel and be mindful with curtains open so we took heed and kept our blinds closed with kept the aircon in good working order! Standout was the efforts the team went to to make us feel special. The guest experience manager Franziska was phenomenal and really made our stay extraordinary! She learned about our wedding anniversary and arranged a special treat in our room, personalised our stay and really allowed us to celebrate our milestone wedding anniversary in style!! Certainly a stay to remember thanks to her!
Me quedaba pegado a la oficina. Buen tamaño de habitación y muy buen desayuno.
Nada
Atención. Instalaciones
Nada
Es un hotel con muchos servicios, una ubicación excelente y un trato excepcional. Se ha convertido desde hace años en mi hotel de referencia cada vez que viajo a Madrid.
Toda la estancia fue genial,la habitación era grande y la cama también...el personal muy amable
Por decir un pero,faltaban camas balinesas en la piscina
Muy bonito y limpio
El personal excelente
Goede locatie
Mooie, nette kamers
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