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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Lockers
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Kid-friendly buffet
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Pool bar
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Rooftop pool
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Fitness/spa locker rooms
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Temporary art galleries
Review Highlights
Categories
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Property Description
Prime Location
Canopy by Hilton Madrid Castellana is nestled in the heart of the city's financial and business hub, offering easy access to renowned stores and dining options.
Modern Comforts
Experience comfort in our air-conditioned rooms equipped with a flat-screen TV, a sleek private bathroom, and complimentary toiletries for a relaxing stay.
Convenience and Versatility
With 11 meeting rooms available for a surcharge, our hotel is ideal for both business and leisure travelers seeking a versatile and well-equipped venue.
Book your stay at Canopy by Hilton Madrid Castellana for a seamless blend of convenience and luxury.
Swimming pool: Closed from Wed, Sep 30, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
La ubicación es excelente y la cama y habitación muy cómodas
La presión de la ducha se podría mejorar
Chambre confortable
Une heure pour s’enregistrer, du jamais vu! Fenêtres très mal insonorisées. Un groupe d’Argentins avait décidé de faire la fête au pied de l’hôtel jusqu’à 3:00 du matin.
Ubicación, habitaciones
Check in lento, personal desmotivado
Habitación
Room Service. En muchos casos no responden, llamé a recepción y me dijeron que ellos se encargaban. No se encargaron y cuando baje me dijeron que recepción era independiente a room service y lo sentían. Eso no te lo dicen en un hotel de categoría. Te buscan una solución, no responden así.
Breakfast, air conditioning
Service at the lobby restaurant
Ja, dyr men väldigt bra. Åt bara frukost på hotellet en av dagarna.
En hiss var trasig och då fanns bara två hissar tillgängliga som fungerade och man fick vänta väldigt länge på att få en hiss. Det var svårt att hitta rätt när man ville ta trapporna istället. Jag fick vända tillbaka ner en gång när jag ville ta trapporna för en dörr var låst på vägen upp så vi som valde trapporna kom inte vidare.
El diseño, la cama, la decoración, la ubicación
La piscina tiene un horario estricto de finalización a las 19,30, por lo que aún quedan horas de claridad y calor extremo. Tendría que abrir más tarde, no a las 9 y cerrar más tarde. Además, respeto todas las culturas, pero es antihigiénico dejar meterse con ropas de vestir a los pasajeros. El agua le faltaba filtrado.
De ligging van het hotel.
Geen
Except for some minor gripes, all else was very good.
Check in process was slow, long queue. Took us almost an hour to get the key. The burgers at the rooftop bar were so-so.
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