Holiday Inn Guadalajara Expo Plaza del Sol by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (194 reviews)
Avenida Lopez Mateos No 2500 , Guadalajara , MX
+52 33 3634 1034

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent food
Cons:
Old and dirty rooms
Poor maintenance
High costs

Categories

Cleanliness
5.95
Numerous comments about old and dirty rooms, including issues with cockroaches and bad odors.
Service
9.45
General mention of friendly staff, though specific concerns were raised about service inconsistencies.
Location
9.45
Frequent praise for the hotel's location as a positive aspect.
Room Quality
5.95
Several reviews indicated rooms are old and poorly maintained.
Amenities
7.45
Guests mentioned poor maintenance of amenities, including the swimming pool and air conditioning issues.
Value for Money
6.95
Concerns about high costs relative to the quality of rooms and amenities.
Food and Beverage
8.45
A few guests noted that the food was good.
Overall Experience
8.75
General mixed feelings, but an average reflection of the reviews received.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:39

Property Description

Convenient Location
Holiday Inn Guadalajara Expo Plaza del Sol is just a 10-minute drive from the city center and Expo Exhibition Centre, making it an ideal choice for both business and leisure travelers.

Relaxing Amenities
Guests can unwind in the outdoor swimming pool or stay active at the on-site gym, providing the perfect balance between relaxation and fitness during their stay.

Delicious Dining Options
With two restaurants to choose from, including La Fuente offering international cuisine and El Kiosko serving Mexican and barbecue dishes, guests can indulge in a variety of culinary delights without leaving the hotel premises.

Book your stay at Holiday Inn Guadalajara Expo Plaza del Sol for a memorable and convenient experience in Guadalajara!

Important information:

As from September the 1st, 2015, Crowne Plaza Guadalajara will change brand name to Holiday Inn Guadalajara Expo. For all our guest the amenities and services will be the same, reservations are not affected. For further details please contact Hotel after booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GDL

Location

Guest Reviews

7.8
Based on 194 reviews
Cleanliness: 5.95
Service: 9.45
Location: 9.45
Room Quality: 5.95
Amenities: 7.45
Value for Money: 6.95
Food and Beverage: 8.45
Overall Experience: 8.75
E
Elena • extended_group • us
10
Will for shure stay here again! ♥️
Pros:

Omgggggg the Breakfast was the best! Everything on the breakfast 🥞 was delicious 🤤.

Cons:

No Comments everything was excellent! ♥️

2026-09-08 • via Nuitee
R
Robin • extended_group • jp
4
2026-09-08 • via Nuitee
M
Maria Candelaria • solo_traveller • mx
5
2026-07-20 • via Nuitee
A
Ana María • extended_group • mx
9
2026-07-08 • via Nuitee
A
Alvaro Enrique • solo_traveller • co
9
Pros:

La amabilidad del personal, la ubicación, el desayuno. El hotel no es nuevo pero está cuidado adecuadamente. La insonorización de los cuartos es excelente.

Cons:

Lo único que deben cambiar son las almohadas poner opciones de almohadas más pequeñas.

2026-06-16 • via Nuitee
R
Rodrigo • family_with_children • mx
7
Buen fin de semana
Pros:

La cama y la alberca

Cons:

El servicio de los meseros de alberca, no había toallas en la alberca, se cortaba seguido el internet en el cuarto, no había buena señal celular en el cuarto. A las 6am pasaban por fuera del cuarto con carritos MUY ruidoso. Habitación 2101

2026-05-04 • via Nuitee
M
Montero Aguilar • family_with_children • mx
1
2026-04-20 • via Nuitee
C
CINTHIA • couple • mx
10
2026-04-13 • via Nuitee
P
Paola • family_with_children • mx
10
Pros:

El área de alberca, el buffet

2026-04-08 • via Nuitee
C
Claudia • family_with_children • cr
8
Great location
Pros:

The location was great, and the staff very kind

Cons:

Our room seems careless, it had some details

2026-04-08 • via Nuitee
J
Job • family_with_children • mx
10
2026-04-03 • via Nuitee
J
JOSE MARIA • extended_group • mx
10
placentero
Pros:

excelente

2026-01-19 • via Nuitee
F
FLORES-RODRÍGUEZ • family_with_children • mx
8
2026-01-19 • via Nuitee
E
Edgar • extended_group • mx
9
2026-01-19 • via Nuitee
M
Moisés • solo_traveller • mx
10
2026-01-12 • via Nuitee
M
Michael • couple • gb
5
Very disappointing stay - will not be coming back !
Pros:

Breakfast okay, staff and location.

Cons:

Since I last stayed in 2015, you have split the gardens in two (built the Garden Hotel) and you have concreted over half the swimming pool - terrible decision !! The swimming pool was the main reason I picked your hotel and you have now ruined the alberca !!

2025-12-29 • via Nuitee
J
JC • couple • mx
10
2025-12-22 • via Nuitee
S
Sara • family_with_children • mx
8
Pros:

La ubicación y la atención del personal

Cons:

Creo que tenían un problema con las toallas de baño y todos los días tuve que llamar a recepción para pedirlas, el cuarto bien pero calidad precio me parece que el costo es alto

2025-12-05 • via Nuitee
O
omar gocobachi • family_with_children • mx
10
Exelente si regresaria
Pros:

La ubicacion y la limpieza y el conford, tambien la disposicion para afrecer transporte al aeropuerto

Cons:

Todo ok

2025-11-16 • via Nuitee
E
ESMERALDA • solo_traveller • mx
10
2025-10-21 • via Nuitee