DoubleTree by Hilton Charlotte City Center

Hotels
•
Doubletree by Hilton
8.4 (1507 reviews)
230 North College Street , Charlotte , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Filthy floors
Cramped bathrooms

Categories

Cleanliness
7.65
Comments on filthy floors and cramped bathrooms indicate cleanliness issues.
Service
9.15
Staff were described as exceptionally helpful and friendly.
Location
9.15
Multiple reviews cite the great location near restaurants and activities.
Room Quality
7.65
Feedback suggests cramped bathrooms and issues with the room reservations.
Amenities
8.15
Facilities were generally nice but mentioned lack of snacks and broken amenities.
Value for Money
8.65
Somewhat expensive but considered clean and accessible.
Food and Beverage
8.15
General satisfaction with the hotel restaurant, but breakfast was not included.
Overall Experience
8.65
While some issues were noted, many positive aspects contributed to a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:41

Property Description

Luxurious Stay in the Heart of Charlotte City Center

Modern Renovation: Experience the NEWLY renovated DoubleTree by Hilton Charlotte City Center, boasting a modern lobby, luxurious guestrooms, and updated public areas for a stylish stay.

Prime Location: Situated in the bustling finance and entertainment district, our hotel is a stone's throw away from the Spectrum Center, Charlotte Convention Center, Bank of America Stadium, museums, and top dining spots.

Dining Delights: Indulge in delectable Italian cuisine at forchetta, our in-house restaurant open for breakfast, dinner, and drinks. Craving a caffeine fix? Visit The Financial Grind for Starbucks coffee on the go.

Book your upscale stay at DoubleTree by Hilton Charlotte City Center now for a memorable and convenient Charlotte experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.4
Based on 1507 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
C
Clyden • solo_traveller • ae
8
Pros:

The location

Cons:

THE PARKING SHOULD BE FREE FOR HOTEL GUESTS

2026-05-22 • via Nuitee
D
Diane • couple • au
3
meet our basic needs,
Pros:

Rooms were cleaned after we left mid-morning.

Cons:

the Airconditioning unit was very poor. When we set the room to 21 degrees, it turned itself on only when it exceeded the nominated temp. It was very noisy when on, and this woke both of us from our sleep a number of times throughout the night. When on, the cool air poured out of the vents by the bed, making sleeping in the second bed impossible (both cold and noisy). In summary, the temp was either hot and stuffy, or cool, noisy and uncomfortable.

2026-05-19 • via Nuitee
T
Tarik • couple • us
10
2026-05-18 • via Nuitee
C
Cristina • family_with_children • us
9
Convenient location and nice hotel and staff
Pros:

Great location and clean rooms.

Cons:

No pool or hot tub

2026-05-16 • via Nuitee
O
Ophelia • couple • us
10
They staff was friendly and our room was nice.
Pros:

Nice staff

2026-05-15 • via Nuitee
S
Shamya • couple • us
9
Very nice hotel and great location
Pros:

Very good

Cons:

Blood on pillow

2026-05-14 • via Nuitee
T
Tynesha • couple • us
10
2026-05-14 • via Nuitee
Z
Zane • solo_traveller • us
8
Pros:

The location

Cons:

The beds

2026-05-14 • via Nuitee
V
Vandasia • extended_group • us
10
2026-05-12 • via Nuitee
A
Adaku • solo_traveller • ae
8
2026-05-11 • via Nuitee
N
Nedra • couple • us
10
Came for an event for single mothers
Pros:

Very spacious and it’s near everything

2026-05-10 • via Nuitee
N
Nikki • couple • us
10
Magical for me and my boyfriend
Pros:

Beautiful and welcoming

Cons:

It was perfect

2026-05-04 • via Nuitee
S
Sarah • extended_group • us
8
Pros:

Clean

Cons:

Hotel room behind the bathroom door needs a good wipe down 801!!!

2026-05-04 • via Nuitee
S
Shalonda • solo_traveller • us
10
2026-05-04 • via Nuitee
T
Tracy • couple • us
10
2026-05-02 • via Nuitee
J
Jasmine • couple • us
10
2026-04-30 • via Nuitee
J
Jill • couple • us
5
We highly enjoyed the concert we went to & were glad to be close to it.
Pros:

The personnel, distance from venue, although I was told when I called to make reservation that the covered walkway was very accessible, then found out it was actually farther away than walking outside to get to it, restaurant Sobra across the street!!!

Cons:

We never saw any breakfast. All we saw was a restaurant. Weren’t happy about the parking garage being so far away & having to pay extra for it. The beds were very uncomfortable….felt like sleeping on a concrete slab.

2026-04-29 • via Nuitee
R
rakes • couple • us
10
2026-04-27 • via Nuitee
M
Michael • extended_group • de
8
2026-04-26 • via Nuitee
C
Chrisstina • couple • us
10
2026-04-26 • via Nuitee