DoubleTree by Hilton Charlotte City Center

Hotels
•
Doubletree by Hilton
8.4 (1526 reviews)
230 North College Street , Charlotte , us
+1 704-335-5400

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Filthy floors
Cramped bathrooms

Categories

Cleanliness
7.65
Comments on filthy floors and cramped bathrooms indicate cleanliness issues.
Service
9.15
Staff were described as exceptionally helpful and friendly.
Location
9.15
Multiple reviews cite the great location near restaurants and activities.
Room Quality
7.65
Feedback suggests cramped bathrooms and issues with the room reservations.
Amenities
8.15
Facilities were generally nice but mentioned lack of snacks and broken amenities.
Value for Money
8.65
Somewhat expensive but considered clean and accessible.
Food and Beverage
8.15
General satisfaction with the hotel restaurant, but breakfast was not included.
Overall Experience
8.65
While some issues were noted, many positive aspects contributed to a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:41

Property Description

Luxurious Stay in the Heart of Charlotte City Center

Modern Renovation: Experience the NEWLY renovated DoubleTree by Hilton Charlotte City Center, boasting a modern lobby, luxurious guestrooms, and updated public areas for a stylish stay.

Prime Location: Situated in the bustling finance and entertainment district, our hotel is a stone's throw away from the Spectrum Center, Charlotte Convention Center, Bank of America Stadium, museums, and top dining spots.

Dining Delights: Indulge in delectable Italian cuisine at forchetta, our in-house restaurant open for breakfast, dinner, and drinks. Craving a caffeine fix? Visit The Financial Grind for Starbucks coffee on the go.

Book your upscale stay at DoubleTree by Hilton Charlotte City Center now for a memorable and convenient Charlotte experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.4
Based on 1526 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
M
Muslima • solo_traveller • us
10
2026-07-25 • via Nuitee
E
Elizabeth • solo_traveller • us
4
2026-07-23 • via Nuitee
T
Tanya • extended_group • us
9
Great
Pros:

Room was very clean. Staff was excellent! Location was great.

Cons:

Nothing

2026-07-22 • via Nuitee
T
Tiffany • couple • us
9
Fantastic
Pros:

The property was clean, staff was very helpful and the location was convenient.

Cons:

Very clean and smelled nice.

2026-07-21 • via Nuitee
R
Rachel • couple • us
7
2026-07-20 • via Nuitee
V
Veronica • couple • us
10
I really enjoyed my stay. I enjoyed the wonderful location and the showers were amazing!
Pros:

Modern clean and up to date

Cons:

N/a

2026-07-19 • via Nuitee
P
Pat • couple • us
10
2026-07-18 • via Nuitee
K
Keith • couple • us
10
Cons:

Was not able to check in on time, had wait for over an hour after check in time

2026-07-14 • via Nuitee
K
Keith • couple • us
10
Cons:

Unable to get in my room on time

2026-07-14 • via Nuitee
K
Kendra • couple • us
9
Very nice , affordable and easy to walk for any night life
Pros:

The location the cleanliness and the staff!

Cons:

No microwave in the room , Pay to park

2026-07-09 • via Nuitee
H
Hans Joachim • solo_traveller • de
10
2026-07-01 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-06-28 • via Nuitee
V
Vivien • solo_traveller • ie
6
Staff were helpful and friendly, it’s a great location. But overall it’s a little soulless.
Pros:

Great location. Friendly staff (particularly the morning security guard who is a joy!)

Cons:

Could be cleaner. A little soulless.

2026-06-21 • via Nuitee
D
Durkin • couple • us
5
It served the purpose but we will not stay there again.
Pros:

It was quiet. We did get a room close to our traveling companion. There was a nice restaurant for breakfast. It was located well for our event.

Cons:

The gentleman at the desk who checked us in kept telling us that we had a "roll-in shower." We asked for a "walk-in shower." We are older but not in a wheelchair. When we got to the room. There was a tub - no walk-in or roll-in shower. And the tub was stained. We stayed because we didn't have time to change our plans. We probably will not go back there when we visit Charlotte again.

2026-06-20 • via Nuitee
J
Jazlyn • couple • us
8
2026-06-18 • via Nuitee
M
María Fernanda • couple • ec
8
2026-06-18 • via Nuitee
H
Hans Joachim • solo_traveller • de
9
Pros:

Ich buche meist das DoubleTree,
Das Engagement der Mitarbeiter ist für mich top.

2026-06-16 • via Nuitee
C
Cameron • couple • us
10
2026-06-16 • via Nuitee
R
Robinson • couple • us
7
Pros:

Loved how close the property was to the Spectrum center and so many other things.

Cons:

The room door was broken, we stayed during a concert so the property was full of people which made it a little uncomfortable to sleep knowing our door was not working properly. Other than that I would stay again.

2026-06-15 • via Nuitee
B
Butta • couple • us
10
2026-06-15 • via Nuitee