DoubleTree by Hilton Cairns

Hotels
•
Doubletree by Hilton
8 (2888 reviews)
121 - 123 The Esplanade & Florence Street , Cairns , AU
+61 7 4050 6070

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable amenities
Cons:
Dated rooms
Cleanliness issues
Food prices

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness positively, but several guests had issues with room odors and dated rooms.
Service
8.5
Many guests praised the friendliness and helpfulness of the staff, contributing to a positive experience.
Location
8.5
The hotel's location received frequent praise for being close to amenities and attractions.
Room Quality
7.5
While some rooms were spacious and comfortable, others were noted as needing modernization.
Amenities
8
Guests enjoyed the pool and amenities, but there were suggestions for improvement in terms of food quality.
Value for Money
8
Overall, guests felt the hotel provided good value, especially with outstanding amenities.
Food and Beverage
8
The breakfast options were often highlighted positively, though some found food prices high and limited.
Overall Experience
8
The general sentiment was positive, with some minor issues but overall satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 22:13

Property Description

Unique Rainforest Atrium
DoubleTree by Hilton Cairns features a stunning rainforest atrium, creating a tranquil oasis for guests to relax in. The newly renovated rooms offer a comfortable stay with modern amenities.

Convenient Location
Situated just a short walk from the bustling heart of Cairns, guests can easily explore the shopping, dining, and entertainment options. Additionally, the hotel's proximity to the Skyrail Rainforest Cableway makes it a perfect base for adventure seekers.

Delightful Dining Options
From a hearty buffet breakfast at the Atrium Breakfast restaurant to gourmet dining at The Vine Room, the hotel offers a range of culinary experiences. Guests can also enjoy refreshing drinks and cocktails in a chic setting.

Book your stay at DoubleTree by Hilton Cairns for a memorable tropical getaway with top-notch amenities and exceptional service.

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 2% charge when you pay with all credit cards.

You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

The property can arrange airport pick up, using an external company, at an additional charge.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2888 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
D
Daniel • solo_traveller • au
10
2026-09-12 • via Nuitee
H
Heike Reinhilde • couple • de
7
Ok, aber Preis Leistung passte für uns nicht
Pros:

Die Lage ist perfekt,
Das Frühstück ist sehr gut

Cons:

Die Zimmer sind sehr in die Jahre gekommen. Unseres roch sehr muffig.

2026-09-11 • via Nuitee
D
Daniel • couple • ca
7
Pros:

Good location and helpful staff.

Cons:

There was dried blood or some other dried red substance on the bathroom floor.

2026-09-11 • via Nuitee
R
Rosa • family_with_children • au
7
We had a lovely stay, facilities were great and location was perfect.
Pros:

I noticed every day it was being cleaned and staff were on top of everything.

2026-09-11 • via Nuitee
B
bradbury • solo_traveller • au
9
Pros:

Everything

Cons:

Nothing

2026-09-10 • via Nuitee
R
Ramasamy • couple • sg
8
I would recommend this hotel for location and cleanliness and very good breakfast
Pros:

Location was excellent. Near many eateries

Cons:

The room looks a bit old May need renovation. But still very functional n clean

2026-09-10 • via Nuitee
A
Amara • extended_group • au
8
Pros:

Beautiful hotel.

Cons:

It’s very expensive when there isn’t really anything special about the rooms.

2026-09-09 • via Nuitee
H
Helen • couple • au
7
Okay stay
Pros:

Location near market good

Cons:

Needs deep clean sheets dirty bathroom old way too small

2026-09-09 • via Nuitee
T
TOMITA • solo_traveller • jp
8
2026-09-08 • via Nuitee
J
James • solo_traveller • au
10
2026-09-08 • via Nuitee
R
Robbie • solo_traveller • au
8
2026-09-07 • via Nuitee
C
carmenvp • solo_traveller • es
9
2026-09-07 • via Nuitee
H
Hiesler • solo_traveller • au
10
Pros:

Lovely stay and staff

Cons:

Nothing

2026-09-06 • via Nuitee
I
Ingrid • couple • de
10
2026-09-06 • via Nuitee
H
Harraway • couple • au
8
2026-09-06 • via Nuitee
I
ivonne • family_with_children • au
10
Pros:

Great location and amazing staff!

Cons:

Nothing

2026-09-06 • via Nuitee
A
awarzoe • solo_traveller • pl
10
2026-09-05 • via Nuitee
V
Vida • couple • au
10
Memorable and Unforgettable! Just amazing.
Pros:

Amazing, friendly and helpful staff. Always smiling and happy. I was even gifted a bottle of wine of my choice for my birthday. How cool! Balcony views just perfect. The amenities also perfect. Even the little fridge held many bottles of wine, beer, water and snacks (a real Houdini fridge!). They even offered to store my (very large) cake. So helpful. Will 100% be back next year!! 💗

Cons:

There was nothing to not like.

2026-09-05 • via Nuitee
C
Christopher Antonio • couple • ie
8
Good hotel
Pros:

The room was very spacious, we paid for breakfast which was very complete, the location is very good, overall it's a good hotel for the price

Cons:

I had requested a room with one bed, but they told us there were none available and gave us one with two beds, which was a bit inconvenient.

2026-09-05 • via Nuitee
I
Ian • family_with_children • au
8
It was ok but not excellent
Pros:

Close to the establishment

Cons:

Maintenance and cleanliness

2026-09-04 • via Nuitee