Holiday Inn Express Vancouver-Metrotown (Burnaby)

Hotels
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Holiday Inn Express
8.6 (1225 reviews)
4405 Central Boulevard , Burnaby , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Breakfast Issues
Room Size

Categories

Cleanliness
8.18
Mostly positive reviews but a mention of issues with breakfast supplies like cardboard plates.
Service
9.15
Consistently excellent reviews about staff, their friendliness, and helpfulness.
Location
9.19
Repeatedly mentioned as a strong point due to proximity to restaurants and public transport.
Room Quality
8.14
Some complaints about room size and configuration but generally acceptable for the price.
Amenities
8.67
Good points about the heated pool, breakfast selection, but some complaints about items like hot tub accessibility.
Value for Money
8.63
Generally agreed to be good value considering the location and services.
Food and Beverage
8.18
Breakfast received mixed reviews, with some praising the selection and others mentioning disappointments.
Overall Experience
8.65
Positive sentiments overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:41

Property Description

Modern Renovated Property: Step into the newly renovated Holiday Inn Express Vancouver-Metrotown, boasting an outdoor pool and convenient location just 12 km from downtown Vancouver.

Comfortable Rooms: Each room is equipped with a microwave, refrigerator, and free WiFi, ensuring a cozy and connected stay. Enjoy entertainment on a flat-screen cable TV and make use of the provided work desk and seating area.

Convenient Amenities: Start your day with a complimentary buffet breakfast and take advantage of the fitness center and business facilities. With 24-hour front desk assistance and dry cleaning services, your needs are well taken care of.

Experience the best of Vancouver with Deer Lake Park nearby and easy access to Metrotown Station. Book now and enjoy complimentary underground parking at the height-restricted facility.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1225 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
M
Marguerite Marie • solo_traveller • ph
10
Pros:

best is the convenient and strategic location

2026-05-27 • via Nuitee
Y
Yani • couple • ca
8
2026-05-26 • via Nuitee
M
Marie Sylvia • solo_traveller • ca
10
Pros:

I like everything ..the staff in the kitchen was excellent..love it.

Cons:

I like everything .thank you

2026-05-25 • via Nuitee
N
Nicole • couple • au
8
2026-05-24 • via Nuitee
M
Matthew • extended_group • ca
9
2026-05-23 • via Nuitee
T
Talebpour • solo_traveller • ca
8
2026-05-23 • via Nuitee
K
Katee • family_with_children • ca
8
This is a good location, with great amenities.
Pros:

I think the best parts are the family friendly amenities. This hotel anticipates all of our needs. A kettle, microwave, and fridge, all clean and in great working order. The room was clean and comfortable. The breakfast was great, with awesome service. The pool is outside.

Cons:

It was all fine. There was nothing stand out bad.

2026-05-19 • via Nuitee
S
Sarah • solo_traveller • ca
9
2026-05-19 • via Nuitee
K
Knapp • solo_traveller • cl
10
Pros:

La habitación amplía y cómoda

Cons:

Que la cafetera de la habitación no funcionaba

2026-05-15 • via Nuitee
P
Philip • solo_traveller • ca
9
super front desk and breakfast staff, good location, clean
Pros:

loved the staffing at breakfast
location next to large shopping centre was convenient

2026-05-12 • via Nuitee
K
kaur • couple • ca
9
Pros:

variety of Breakfast options and it was delicious

Cons:

Everything was beyond expectations.

2026-05-11 • via Nuitee
R
Raychel • solo_traveller • us
9
Pros:

Staff is always great. Excellent location.

2026-05-10 • via Nuitee
T
Tiffany • family_with_children • us
8
clean, safe and centrally located
Pros:

It was conveniently located near everything and a short 15 min away from the ice rink where our tournament was held.

Cons:

It was a bit pricey in my opinion @ $691 for two nights.

2026-05-04 • via Nuitee
J
jianming • family_with_children • ca
9
2026-05-04 • via Nuitee
K
Kazunori • extended_group • jp
8
満足
Pros:

駅に近く、電車、バスでの移動にとても便利。
ショッピングモールも近くてとても便利な立地でした。
また、夜でも危険を感じない、安心できる場所でした。

Cons:

トイレにウォシュレットがついているとなお良かったかな。

2026-04-29 • via Nuitee
G
Grant • extended_group • ca
8
2026-04-27 • via Nuitee
D
Dushyant • solo_traveller • ae
7
2026-04-22 • via Nuitee
N
Natalie • couple • ca
10
My daughter and I were looking for a short getaway to Vancouver. We chose this hotel in Burnaby because it was so close
Pros:

Great location, right across from the sky train station which made it easy to get into Vancouver. I also liked that visitors needed keys to access the lobby and elevator, appreciate the extra security. Breakfast was great

Cons:

No complaints

2026-04-19 • via Nuitee
X
Xudong • solo_traveller • ca
8
Pros:

Very convenient location right beside big mall, restaurants,SkyTrain. With secured underground parking. Very friendly staff.

2026-04-13 • via Nuitee
J
Janice • family_with_children • ca
10
Pros:

The room was quiet and looked freshly redone. No wear and tear and the bed and pillows were great. Overlooked the quiet side. Staff are extremely pleasant.the meal room is clean abd well attended. Easter eggs.Hash browns.

Cons:

I would say some pastries that are not gooey, like mini chocolate croissants would be a good change up.

2026-04-08 • via Nuitee