Crowne Plaza Costa Mesa Orange County by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (766 reviews)
3131 Bristol Street , Costa Mesa , us
+1 714-557-3000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Unexpected parking fees
Issues with bathroom water temperature

Categories

Cleanliness
8.63
The hotel was reported as very clean by several guests.
Service
8.9
Most guests praised the friendly and accommodating staff.
Location
8.84
Many reviews highlighted the great location and proximity to major attractions.
Room Quality
8.69
Guests found the rooms comfortable and spacious.
Amenities
8.52
Mixed reviews about amenities; some issues reported with bathroom water.
Value for Money
8.38
Some complaints about unexpected parking fees, affecting perceived value.
Food and Beverage
8.13
Limited reviews on food; some concerns about breakfast inclusion.
Overall Experience
8.7
Most guests expressed a desire to return and had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:35

Property Description

Luxurious Accommodations
Crowne Plaza Costa Mesa Orange County offers comfortable guest rooms with free WiFi, flat-screen TVs, and ergonomic work desks. Select rooms even include a seating area for extra relaxation.

Dining Experience
Indulge in American classics at Fireside Tavern, the on-site restaurant that serves breakfast, lunch, and dinner. Enjoy a variety of craft beers and cocktails at the restaurant bar for a delightful dining experience.

Fitness and Business Facilities
Stay active at the hotel's fitness center equipped with weights, elliptical machines, and a treadmill. Need to catch up on work? Take advantage of the on-site business center for all your professional needs.

Book your stay at Crowne Plaza Costa Mesa Orange County now for a perfect blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 766 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.69
Amenities: 8.52
Value for Money: 8.38
Food and Beverage: 8.13
Overall Experience: 8.7
A
Angel • couple • us
10
2026-08-27 • via Nuitee
P
Pam • couple • us
8
Pros:

Location right off the freeway

Cons:

Property very tired

2026-08-25 • via Nuitee
R
Recep • couple • tr
1
Daha iyi seçeneklerin olduğu bölgede gerek duymadıkta burada kalınmaz
Pros:

Konumu iyiydi

Cons:

Müşterilere davranış biçimleri iyi değildi.
Otoparktan günlük 30 usd alınıyor
Kahvaltı dahil değil ve bunun için 27-30 usd arasında ödeme isteniyor.

2026-08-23 • via Nuitee
S
sergio • solo_traveller • us
10
loved it!
Pros:

very pleasant to see and beautiful

Cons:

how close the smoking section was

2026-08-19 • via Nuitee
V
Vanessa • solo_traveller • us
7
Pros:

Very clean.

Cons:

Shower heads did not work properly . The pool could use an updating .. Have to pay to park . 👎

2026-08-19 • via Nuitee
J
Jayashree • couple • us
10
Comfortable stay
Pros:

Very well run employees friendly and helpful

Cons:

Parking fees

2026-08-15 • via Nuitee
M
May • solo_traveller • es
7
2026-08-08 • via Nuitee
S
Sandra • couple • us
8
2026-08-06 • via Nuitee
N
nobu • solo_traveller • jp
7
2026-08-02 • via Nuitee
K
Keith • solo_traveller • us
9
2026-07-21 • via Nuitee
E
Elliot • couple • us
10
Comfortable hotel, easy free parking, great location
Pros:

Clean comfortable room , excellent freshly cooked buffet breakfast, friendly staff

2026-07-17 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-07-16 • via Nuitee
M
Myranell • solo_traveller • us
8
2026-07-15 • via Nuitee
J
jane • couple • us
10
Went to the Willie Nelson concert, so the location of the hotel was excellent
Pros:

The staff there was wonderful

Cons:

ice machine was broken on the second floor

2026-07-15 • via Nuitee
T
Tellez • solo_traveller • us
10
2026-07-13 • via Nuitee
S
SEIJI • solo_traveller • jp
9
2026-07-12 • via Nuitee
R
Rogelio • couple • us
1
It was absolutely disgusting.deceitful 8.3 booking rating, and mgr refused to acknowledge conditions
Pros:

Nothing. The whole weekend was spent addressing amenities that were broken or in disrepair both in the room and hotel.

Cons:

Dirty , dingy, bad-smelling room ( smelled like a greasy diner) - I had to provide a room deodorizer because hotel would not provide something to alleviate the bad odor.
Bad smelling linens - they smelled dingy and dirty like not enough soap was used to launder them
Dirty carpets fill of stains , not properly cleaned or vacuumed. Found a like wedge on the carpet upon entry and I had to request the room be cleaned and deodorized by housekeeping - they did or offered nothing for the bad odor.
Broken interior to fridge wall. Broken shower , shower head with no pressure for overhead fixture , only wand with substandard pressure.
Broken spa jets with almost no pressure and poor lukewarm temperature.

2026-07-07 • via Nuitee
A
Attal • couple • us
7
Good overall, I wish I was able to do early check in and the cockroach that I find in my bed was not fun but other than
Pros:

The room was spacious and comfortable.

Cons:

A cockroach climbed into my bed but a security came to remove it and also checked the room for other bugs.

2026-07-06 • via Nuitee
B
Brad • couple • us
9
2026-07-06 • via Nuitee
A
Arthur • couple • us
10
2026-07-04 • via Nuitee