Crowne Plaza Costa Mesa Orange County by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (727 reviews)
3131 Bristol Street , Costa Mesa , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Unexpected parking fees
Issues with bathroom water temperature

Categories

Cleanliness
8.63
The hotel was reported as very clean by several guests.
Service
8.9
Most guests praised the friendly and accommodating staff.
Location
8.84
Many reviews highlighted the great location and proximity to major attractions.
Room Quality
8.69
Guests found the rooms comfortable and spacious.
Amenities
8.52
Mixed reviews about amenities; some issues reported with bathroom water.
Value for Money
8.38
Some complaints about unexpected parking fees, affecting perceived value.
Food and Beverage
8.13
Limited reviews on food; some concerns about breakfast inclusion.
Overall Experience
8.7
Most guests expressed a desire to return and had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:35

Property Description

Luxurious Accommodations
Crowne Plaza Costa Mesa Orange County offers comfortable guest rooms with free WiFi, flat-screen TVs, and ergonomic work desks. Select rooms even include a seating area for extra relaxation.

Dining Experience
Indulge in American classics at Fireside Tavern, the on-site restaurant that serves breakfast, lunch, and dinner. Enjoy a variety of craft beers and cocktails at the restaurant bar for a delightful dining experience.

Fitness and Business Facilities
Stay active at the hotel's fitness center equipped with weights, elliptical machines, and a treadmill. Need to catch up on work? Take advantage of the on-site business center for all your professional needs.

Book your stay at Crowne Plaza Costa Mesa Orange County now for a perfect blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 30 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 727 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.69
Amenities: 8.52
Value for Money: 8.38
Food and Beverage: 8.13
Overall Experience: 8.7
E
Eleazar • couple • us
10
2026-05-29 • via Nuitee
S
Suzanne • couple • us
5
Customer service needs a tune up.
Pros:

Upon departing I had left an item in the room. I called the hotel directly and spike with the front desk. They said they would call me back with news of the item. They didn't and i called back for information later that day. They then said that the head of housekeeping was the last to enter the room. They had left for the day and would be spoken with the following day. That was 4 days ago and no response.

The hotel room was nice. Tye show needs major maintenance. It was a roll in shower.

I own short term rentals and follow up immediately. If i have a reason Incan not I let them know when I’ll be getting back to the guest and why.

A show with cracks and old paneling should not happen. Maybe their standard showers are different. This was a handicapped shower.

Cons:

It's all above

2026-05-29 • via Nuitee
E
Eleazar • couple • us
10
2026-05-25 • via Nuitee
C
Chin-Cheng • extended_group • us
9
Recommend
Pros:

Neat

Cons:

Shower is not as good as other hotels

2026-05-24 • via Nuitee
J
jaredlV4465OZ • Family
10
Amazing Experience!
Pros:

We checked in late after a long day at Disneyland, and Alexander was super helpful! Check in was less than 5 minutes and he was full of energy even though it was late at night. Thank you Alexander!

2026-05-18 • via Tripadvisor
G
G9782CAcg • Couples
10
Thank you Alexander! - Spiderman
Pros:

Alexander was very welcoming and kind. Great hotel.

2026-05-07 • via Tripadvisor
S
Sara • solo_traveller • ie
10
2026-05-03 • via Nuitee
6
601alyssad • Friends getaway
10
Great Experience with Efrain V @ Crowne Plaza Costa Mesa
Pros:

Our experience at the Crowne Plaza Costa Mesa was amazing every time! Efrain V was incredibly hospitable and so helpful with our check out! The hotel is very clean, and the noise level is almost silent. As always, I will be back to stay!

2026-04-30 • via Tripadvisor
W
Whoiam • couple • us
10
There for a conference and I needed a place to stay for my early arrival
Pros:

Everything in the room and the service received was just as expected and on the same level as stays at other IHG prperties.

Cons:

Nothing. All was good

2026-04-30 • via Nuitee
M
Melissa • solo_traveller • us
10
Pros:

The location is perfect for my appointment, and the staff was really friendly and helpful. The room is very nice and clean.

Cons:

The bed was a little uncomfortable, but most beds are. Especially at hotels.

2026-04-24 • via Nuitee
K
kari • solo_traveller • us
10
Pros:

Location and ease of check in

2026-04-24 • via Nuitee
S
Soledad • couple • us
10
2026-04-23 • via Nuitee
C
Carol • couple • us
8
Would stay there again
Pros:

Breakfast and staff at breakfast

2026-04-23 • via Nuitee
C
Claudia • solo_traveller • us
10
Pros:

Great customer service, everything was very nice and clean. The room was quiet I didn't hear any noises.

2026-04-20 • via Nuitee
H
HKJ2009 • family_with_children • jp
9
2026-04-19 • via Nuitee
R
Rosalie • solo_traveller • us
7
Comfy bed, location not so good
Pros:

Very comfortable mattress. Staff were ALL very professional and nice!

Cons:

Too close to bad part of Costa Mesa.

2026-04-19 • via Nuitee
J
Joseph • solo_traveller • us
5
2026-04-16 • via Nuitee
N
Natto Natto • solo_traveller • th
8
Pros:

The hotel good for value, big room for 2 people, the bed very comfortable and had a good slept. I like showering, good warm water, and I love jacuzzi tub outdoor too.

Cons:

The parking had expensive a little bit $30/day.

2026-04-11 • via Nuitee
X
X1544HJjosephb • Business
10
Great
Pros:

Everything was great, staff is very friendly especially Alexander. Attached restaurant is good.

2026-04-10 • via Tripadvisor
B
Birgit • solo_traveller • de
9
Pros:

Nice restaurant with good breakfast options, nice pool and quiet rooms.

Cons:

Bit outdated interior designs

2026-04-09 • via Nuitee