Kimpton Alton Fisherman's Wharf by IHG

Hotels
Kimpton Hotels
8.5 (1556 reviews)
2700 Jones Street , San Francisco , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Helpful staff
Cons:
Poor service experience
Misleading promotional offers
High parking fees

Categories

Cleanliness
8.25
Overall cleanliness is generally good, but specifically mentioned as needing improvements in certain areas.
Service
8.25
Some negative experiences with staff noted, but exceptions with helpful staff were highlighted.
Location
9.25
Great location consistently appreciated by guests.
Room Quality
9.25
Rooms are described as lovely, clean, and comfortable.
Amenities
8.75
Standard amenities noted, but some guests suggested additional food options.
Value for Money
7.75
Concerns were raised regarding value, especially with extra fees for services.
Food and Beverage
7.75
Mixed feelings on food options; a few guests recommended local cafes instead.
Overall Experience
8.75
Guests generally had a positive experience, though with noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Luxurious Accommodations
Indulge in our spacious guestrooms featuring custom mattresses, luxury bath amenities, plush robes, and Smart TV's with guest streaming. Nespresso machines available upon request for that perfect morning brew.

Eco-Friendly Amenities
Experience sustainability at its finest with our eco-friendly practices. Enjoy access to our 24-hour fitness center, including a Peloton room, to keep up with your workout routine while reducing your carbon footprint.

Award-Winning Dining
Savor the flavors of the James Beard nominated Abacá, a contemporary Filipino-California Restaurant. Recently named to the NY Times 2022 Best Restaurant List, it's a culinary experience not to be missed. Swing by Abacá Bar for a delightful selection of drinks and bar bites.

Book now to experience the perfect blend of luxury, sustainability, and culinary excellence at Kimpton Alton Hotel.

Important information:

When booking a rate that includes breakfast you will receive a 50 USD credit per day.

Please note that oversize vehicles can use the property's parking for 95 USD per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Property Video

Guest Reviews

8.5
Based on 1556 reviews
Cleanliness: 8.25
Service: 8.25
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.75
E
Elisa Maria couple it
8
2026-08-29 via Nuitee
M
Moffat solo_traveller au
7
Pros:

Clean and helpful staff.

Cons:

Advertised as Bay view. We could see only a miniscule area of water, some unattractive harbour buildings and a car park.

2026-08-29 via Nuitee
A
Alberto couple es
6
2026-08-27 via Nuitee
A
Anna-Kirali family_with_children de
9
2026-08-22 via Nuitee
V
Viajante solo_traveller lu
9
Pros:

Nice room, clean

2026-08-21 via Nuitee
K
Katie family_with_children gb
8
Great location, reasonably priced, perfect base to explore San Fran
Pros:

Great location very close to the piers. Could walk to many places
Sociable hour every day with complimentary wine and beer was a lovely touch

Cons:

The bathroom was tired and the bath was chipped. We also had a broken blind on the bedroom that did get fixed but lots of mess, plaster etc that wasn’t cleared up after

2026-08-21 via Nuitee
K
Kristine couple us
8
Close to Pier! Very clean and beds are awesome!
Pros:

Beautiful property! Comfy beds!

Cons:

Nothing

2026-08-21 via Nuitee
O
Ondrej Tesarovic solo_traveller sk
10
Pros:

Perfect location

2026-08-17 via Nuitee
D
Dmitry solo_traveller ru
7
Чистенько, но бедненько.
Pros:

Чистая комната, достаточного размера

Cons:

Скудный завтрак, отсутствие бутылок с водой и чая-кофе в номере, звуки от выключенного кондиционера. Стандартное заселение - поздно, выселение - рано (в позднем выселении было отказано). За цену этого размещения ожидал большего.

2026-08-16 via Nuitee
J
Julie solo_traveller us
9
2026-08-15 via Nuitee
O
Ofer family_with_children il
10
2026-08-15 via Nuitee
G
Gurinder couple us
7
Pros:

Location, room.

Cons:

Gymn too small and limited equipment and space.

2026-08-12 via Nuitee
J
Jennifer extended_group us
7
We had a great few days in SanFrancisco with amazing weather.
Pros:

The location was excellent. Perfect for the places we had planned to visit on our trip.

Cons:

The Valet was difficult to get a spot and there was no help or offer with our bags or anything else. Only the question that we would be using the overnight valet and then a dismissal. It was frustration but not the end of the world.

2026-08-09 via Nuitee
L
Lionel family_with_children fr
8
2026-08-08 via Nuitee
E
Elizabeth family_with_children us
3
I’ve never had such a difficult time with communication, a reservation or finding a resolution.
Pros:

The front desk staff has been kind and attentive but unfortunately but did not have the ability to resolve any issues.

Cons:

I booked through a 3rd party and had issues with the reservation. Requested a conversation with hotel management and they did not call or email me back after 3 requests. Booking.com also called and emailed and they did not respond. I had to initiate another request a few days later and be the intermediary between booking.com and the hotel. Requested a full refund and they would not honor. I am still in the process of finding a resolution over a week later. I would not recommend staying here.

2026-08-07 via Nuitee
S
Suzanne family_with_children us
10
Amazing in every way. Ease of valet, reception and concierge, quiet room and hallways, hospitality, location,
Pros:

Quiet rooms, great room layout, best coffee in the lobby. Loved the eclectic options such as bringing a plant to your room and the record player. Happy hour beverage hit the spot after a day of travel.

Cons:

The guy who got my suitcase out of luggage storage was lurking for a tip. Dude, you rolled my suitcases 3 feet.

2026-08-06 via Nuitee
D
Denisa extended_group us
8
2026-08-06 via Nuitee
P
Philippe couple fr
6
Une halte à San Francisco au coeur des flux touristiques
Pros:

La chambre était vaste

Cons:

L’absence d'aménités dans la chambre (pas de cafetière ou de bouilloire) et le côté bruyant du quartier.

2026-08-04 via Nuitee
J
Janelle family_with_children us
9
Ideal location. Lovely hotel.
Pros:

Ideal location. Lovely environment. The rooms were so quiet and comfortable. I appreciated the ambiance lighting options and the records and record player were a fun touch. Would definitely stay here again.

Cons:

The only damper on our experience was the bell hop gentleman during check in. I asked if he would take a luggage cart to my husband so he could unload the car while I checked in and he refused. He sat at his booth and watched me wheel it to the car. Then after we had freshened up and were heading to dinner he complained to us that we hadn’t brought the cart back to him. It really made us feel unwelcome. If we removed this person from our experience the stay and staff were ideal.

2026-08-03 via Nuitee
E
Edel solo_traveller ie
8
2026-07-24 via Nuitee