Holiday Inn San Francisco - Golden Gateway newly renovated with No Resort Fee

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (5811 reviews)
1500 Van Ness Avenue , San Francisco , US
+1 415-441-4000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central location / near cable car
Friendly, attentive staff
Good/varied breakfast
Great city views from rooms
Comfortable/spacious rooms
Convenient for families and attractions
Cons:
High parking and food/drink prices
Occasional noisy HVAC/elevator and bed comfort issues
Deposit refund delay reported by one guest
Room allocation issues (not near requested elevator/view)
Some guests find restaurant quality lacking

Categories

Cleanliness
8.8
Multiple comments note clean breakfast area and good housekeeping; no major cleanliness complaints, so overall above average.
Service
8.7
Staff repeatedly described as friendly, attentive and helpful (concierge named), with a few front-desk allocation issues but overall strong service.
Location
9
Consistently praised as central and close to cable car/trolley with great city views and many nearby dining options.
Room Quality
7.9
Rooms noted as spacious and comfortable with great views, but some guests reported loud HVAC, soft/caving bed edges and dated aspects.
Amenities
7.9
Breakfast and on-site dining receive positive mentions and there are usable public spaces, though some guests noted limited/seasonal pool availability and mixed restaurant quality.
Value for Money
7.2
Several comments call out high parking and food/drink costs, expensive breakfast for teens and deposit refund delays, reducing perceived value.
Food and Beverage
8.4
Breakfast is frequently called very good or excellent with wide selection; dinner generally enjoyed though one guest criticized the restaurant concept/quality.
Overall Experience
8.5
Most guests report a satisfying stay and willingness to return, praising staff, location and breakfast despite some noise, pricing and minor service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Luxurious Accommodation with Stunning Views

City Convenience and Relaxation

Explore San Francisco with Ease

Book your stay now at the Holiday Inn San Francisco-Golden Gateway for a perfect blend of city exploration and relaxation. Enjoy breathtaking city or bay views from your spacious room equipped with modern amenities. Stay fit at the 24-hour fitness centre or take a refreshing dip in the outdoor pool. With the iconic cable car system nearby, visiting top attractions like Fisherman's Wharf, Union Square, and Chinatown is a breeze. Don't miss out on the convenience and comfort this hotel has to offer - reserve your room today!

Important information:

SF Big Bus stop number 9 and California Street Cable Car stop.
Self-parking is available at an additional cost. Please contact the property for details.
Please note that all breakfast-included rates include a breakfast credit for 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

8.3
Based on 5811 reviews
Cleanliness: 8.8
Service: 8.7
Location: 9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 7.2
Food and Beverage: 8.4
Overall Experience: 8.5
A
Alessio • family_with_children • it
10
Pros:

Hotel modern and room comfortable

Cons:

Nothing really

2026-10-31 • via Nuitee
T
Thomas • family_with_children • us
9
2026-10-31 • via Nuitee
M
Merve • family_with_children • tr
8
2026-10-30 • via Nuitee
G
Gergo • family_with_children • hu
8
Family of four, for 6 nights was absolutely satisfing.
Pros:

Good location, awesome staff, price is ok for a family of four with 2 children. facilities are good, relatively quiet

Cons:

parking is quite expensive, but that’s normal in sf.

2026-10-30 • via Nuitee
S
Sebastian • solo_traveller • cl
6
2026-10-29 • via Nuitee
P
PAWAN • couple • gb
9
Could not have picked a better hotel !
Pros:

Staff very friendly and attentive
Room spacious with all amenities.
Shower pressure a bit slow but no real issue.
Breakfast was very good , wide selection of food clean area , and attentive staff .
Concierge Charles was super friendly and a mine of information .

Cons:

No real complaints at all
Hard to find fault as the hotel ticked all the boxes for us

2026-10-29 • via Nuitee
D
David • solo_traveller • au
8
2026-10-29 • via Nuitee
F
fabrice • family_with_children • fr
9
Pros:

Le petit déjeuner compris dans la chambre

Cons:

Le prix du petit déjeuner pour mes deux ados 34,99 par dejeuner

2026-10-29 • via Nuitee
B
Bradley • couple • us
10
Pros:

Awesome view of city from Room

2026-10-29 • via Nuitee
A
Andy • couple • tw
8
Pros:

Requested for a king bed only get double queen and no city view

Cons:

The price is the n the high side

2026-10-29 • via Nuitee
L
Lochner • couple • us
9
Enjoyed our stay
Pros:

Did not stop to eat

Cons:

Convenient

2026-10-29 • via Nuitee
J
Joanna • family_with_children • pl
6
Zwrot depozytu trwający prawie 4 tygodnie to wielki minus!
Pros:

Hotel przyjemny, zgodny z opisem na booking.com

Cons:

Niedopuszczalny dla mnie był fakt, że na zwrot depozytu czekałam prawie miesiąc!!!

2026-10-29 • via Nuitee
H
Harris • couple • us
10
2026-10-28 • via Nuitee
K
katie • couple • au
9
Pros:

Very convenient location, very close to cable car. Walking distance to a few attractions.
Staff are very nice and helpful. Breakfast is good. We also enjoyed the dinner at the hotel too!

Cons:

Nil

2026-10-27 • via Nuitee
M
Marie • family_with_children • us
9
2026-10-27 • via Nuitee
A
alexis • family_with_children • us
8
Pros:

Location was nice, super close to the cable car

Cons:

The lady at the front desk asked me if I wanted a room not near the elevator and said yes, well they ended up putting me by the elevator anyway which was super loud. I also had two rooms booked for two separate people and they couldn't keep us on the same floor or near each other. They did say they upgraded one of my rooms to one with a view for the miss hap.

2026-10-27 • via Nuitee
M
Mancias • couple • us
10
Pros:

Beautiful view from our room of the city. Cable car access was at first corner. A lot of options for eating within walking distance

2026-10-27 • via Nuitee
N
Novie • family_with_children • us
10
Convenient, staff are wonderful, comfortable stay and delicious breakfast!
Pros:

I booked my niece and her family here because it is located near to my place.

Cons:

none

2026-10-27 • via Nuitee
A
alvin • couple • sg
8
2026-10-26 • via Nuitee
T
Tammy • couple • us
9
This was a nice place to stay in the city. Would stay here again.
Pros:

The hotel was in a central location and easily accessible to the trolley system. The breakfast buffet was great! Lots of choices!

Cons:

The heating/cooling system was loud. Our room was two doors down from the elevators so it made a loud noise when used which was often. Food/drink items were too expensive.

2026-10-26 • via Nuitee