Holiday Inn San Francisco - Golden Gateway newly renovated with No Resort Fee

Hotels
Holiday Inn Hotels & Resorts
8.3 (5867 reviews)
1500 Van Ness Avenue , San Francisco , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly location
Comfortable beds
Good views
Cons:
Expensive breakfast
Parking fees
Rude staff

Categories

Cleanliness
8.01
Multiple reviews noted that some rooms were dusty and towels were rough.
Service
8.88
Front desk staff received mixed feedback, but many reviewers mentioned friendliness.
Location
9.12
Location was praised for convenience and accessibility to attractions.
Room Quality
7.67
Issues reported with room size and decor; some rooms did not match reservations.
Amenities
8.4
Amenities such as fitness center and pool were well-received, with some complaints about parking.
Value for Money
8.06
Mixed feedback on pricing, particularly around breakfast costs and parking.
Food and Beverage
7.71
Breakfast was noted as expensive, impacting the value perception.
Overall Experience
8.58
Overall stay was enjoyable for most, with several minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Luxurious Accommodation with Stunning Views

City Convenience and Relaxation

Explore San Francisco with Ease

Book your stay now at the Holiday Inn San Francisco-Golden Gateway for a perfect blend of city exploration and relaxation. Enjoy breathtaking city or bay views from your spacious room equipped with modern amenities. Stay fit at the 24-hour fitness centre or take a refreshing dip in the outdoor pool. With the iconic cable car system nearby, visiting top attractions like Fisherman's Wharf, Union Square, and Chinatown is a breeze. Don't miss out on the convenience and comfort this hotel has to offer - reserve your room today!

Important information:

SF Big Bus stop number 9 and California Street Cable Car stop.
Self-parking is available at an additional cost. Please contact the property for details.
Please note that all breakfast-included rates include a breakfast credit for 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.3
Based on 5867 reviews
Cleanliness: 8.01
Service: 8.88
Location: 9.12
Room Quality: 7.67
Amenities: 8.4
Value for Money: 8.06
Food and Beverage: 7.71
Overall Experience: 8.58
S
Steven couple us
9
A good place to stay for one night before taking a cruise.
Pros:

Location near cruise piers and restaurants within walking distance.

Cons:

Would like to have had a lower price. Also would like an adult swim time in the pool, or enforcement of the No Jumping and No Horseplay rules.

2026-06-13 via Nuitee
B
Bokhurkhay couple us
9
Excellent stay.
2026-06-12 via Nuitee
T
theresa solo_traveller us
10
Excellent customer service
2026-06-11 via Nuitee
J
Johnhogan solo_traveller ie
9
Pros:

Staff were very accommodating and helpful.
Hotel was very clean, central and Roger in the bar was a joy to talk to.

Cons:

Everything was good

2026-06-11 via Nuitee
A
Annick couple nl
8
2026-06-10 via Nuitee
L
Losey solo_traveller us
5
Pros:

The room was nice and clean

Cons:

We had to pay 50.00 per day for parking and room right next to pool

2026-06-10 via Nuitee
A
Anthony couple us
10
2026-06-10 via Nuitee
G
Gail couple us
10
2026-06-10 via Nuitee
F
Felix couple ph
9
2026-06-10 via Nuitee
R
Rice extended_group us
10
2026-06-09 via Nuitee
R
Rene extended_group us
2
It was decent
Pros:

It’s in the middle of everything

Cons:

Stained bloody Dirty sheets , towels smell like body oil , parking sucked and staff was rude

2026-06-09 via Nuitee
S
Steluta couple ca
8
I had a great experience
Pros:

It was really clean

Cons:

Not much

2026-06-09 via Nuitee
M
Mandy couple us
8
2026-06-08 via Nuitee
J
Juan couple us
10
2026-06-08 via Nuitee
A
Adiao-Ruiz solo_traveller us
10
Pros:

The staff very friendly and helpful
Clean and comfy

Cons:

Not everything is walking distance
And some areas has many homeless people

2026-06-08 via Nuitee
D
Djuana couple us
10
2026-06-08 via Nuitee
T
Tânia Santilal solo_traveller pt
8
Pros:

I enjoyed my stay at this hotel. The room was spacious and offered a nice view, and the overall facilities were satisfactory.

My only disappointment was the delay in returning my security deposit. It took more than a month for the refund to be processed, which was much longer than expected and caused some inconvenience.

Apart from that, my stay was pleasant, and I appreciated the comfort of the room and the hotel's location.

2026-06-08 via Nuitee
F
frans solo_traveller nl
7
Kreeg een prima kamer
Pros:

De kamer

Cons:

Het ontbijt

2026-06-07 via Nuitee
G
Gissel extended_group us
9
2026-06-07 via Nuitee
E
Eric couple in
9
2026-06-07 via Nuitee