Holiday Inn San Francisco - Golden Gateway newly renovated with No Resort Fee

Hotels
Holiday Inn Hotels & Resorts
8.3 (5794 reviews)
1500 Van Ness Avenue , San Francisco , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly location
Comfortable beds
Good views
Cons:
Expensive breakfast
Parking fees
Rude staff

Categories

Cleanliness
8.01
Multiple reviews noted that some rooms were dusty and towels were rough.
Service
8.88
Front desk staff received mixed feedback, but many reviewers mentioned friendliness.
Location
9.12
Location was praised for convenience and accessibility to attractions.
Room Quality
7.67
Issues reported with room size and decor; some rooms did not match reservations.
Amenities
8.4
Amenities such as fitness center and pool were well-received, with some complaints about parking.
Value for Money
8.06
Mixed feedback on pricing, particularly around breakfast costs and parking.
Food and Beverage
7.71
Breakfast was noted as expensive, impacting the value perception.
Overall Experience
8.58
Overall stay was enjoyable for most, with several minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Luxurious Accommodation with Stunning Views

City Convenience and Relaxation

Explore San Francisco with Ease

Book your stay now at the Holiday Inn San Francisco-Golden Gateway for a perfect blend of city exploration and relaxation. Enjoy breathtaking city or bay views from your spacious room equipped with modern amenities. Stay fit at the 24-hour fitness centre or take a refreshing dip in the outdoor pool. With the iconic cable car system nearby, visiting top attractions like Fisherman's Wharf, Union Square, and Chinatown is a breeze. Don't miss out on the convenience and comfort this hotel has to offer - reserve your room today!

Important information:

Self-parking is available at an additional cost. Please contact property for details.

Please note that All breakfast included rates include a breakfast credit for 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.3
Based on 5794 reviews
Cleanliness: 8.01
Service: 8.88
Location: 9.12
Room Quality: 7.67
Amenities: 8.4
Value for Money: 8.06
Food and Beverage: 7.71
Overall Experience: 8.58
T
Torea solo_traveller pf
9
Very good stay
Pros:

Cleanliness
Good breakfast
Fitness center
Laundry

2026-05-30 via Nuitee
B
Bettina solo_traveller de
8
2026-05-30 via Nuitee
V
vivek Kumar extended_group in
8
Pros:

Location

Cons:

Extra parking charges

2026-05-30 via Nuitee
L
Linda solo_traveller us
10
Sleep well; don’t eat there
Pros:

It was very close to where we wanted to be

Cons:

The bear claws we brought for breakfast was VERY dry and rubbery

2026-05-30 via Nuitee
Y
Yi Wen couple sg
10
2026-05-30 via Nuitee
M
Mirtha Johanna extended_group ar
6
2026-05-30 via Nuitee
C
Cédric couple fr
2
Notre séjour a été très décevant.
Pros:

Honnêtement, j’ai eu du mal à trouver un véritable point positif à cet hôtel !
Peut-être la localisation qui n’était pas si mal, et peut-être la salle de sport, avec un matériel assez satisfaisant, et la piscine si jamais le temps l’avait permis.

Cons:

Je n’ai pas apprécié la vétusté des chambres. La nôtre était vraiment d’une autre époque !
La climatisation faisait un boucan, impossible de la mettre en fonction la nuit.
La salle de bain était spacieuse, mais tellement vieille ! Et tomber là-dessus alors que la mention «newly renovated » apparaît dans le nom de l’hôtel est terriblement frustrant et mensonger.

2026-05-30 via Nuitee
W
Woyee solo_traveller us
10
Pros:

Great room with great view. Good breakfast.

2026-05-29 via Nuitee
R
Ruth couple gb
6
Good if you can get a good room
Pros:

Rooms were newly refurbished and the hotel felt bright and clean

Cons:

I booked a premier room with city view. I wish I hadn’t wasted my money on a ‘city view’ which the photos on Bookkng.Com seem to suggest are overlooking the Bay. When I queried why we had no view I was told ‘city view’ meant it was elevated.
Also our room was adjacent to the lift. In fact it wrapped around the lift and the noise was awful, it was the worse night’s sleep in a hotel. They really shouldn’t put a room there and charge people to stay in it.

2026-05-29 via Nuitee
K
Kathleen couple us
5
Pros:

Location

Cons:

I booked a room w 2 beds but was told at check in that they were sold out and was given a king room. Also the carpet and furniture was old.

2026-05-29 via Nuitee
B
Birthe family_with_children de
9
2026-05-29 via Nuitee
W
Woyee solo_traveller us
10
2026-05-29 via Nuitee
M
Mustafa family_with_children tr
8
2026-05-29 via Nuitee
W
West solo_traveller us
4
Alot to pay for an uncomfortable stay
Cons:

Bad lighting, room next to elevator so every time the elevator went up and down made the room noise, cabnitdoor to the refrigerator falling off.

2026-05-29 via Nuitee
U
Ulrike solo_traveller de
9
Tolles Hotel
Pros:

Modernes,komfortabel eingerichtetes Hotel.Wir hatten ein Zimmer auf dem 24.Stock mit herrlichem Blick auf San Francisco.Sehr freundliches Personal,besonders im Restaurantbereich.Ein sehr ausgiebiges,abwechslungsreiches Frühstücksbuffet ohne Plastikgeschirr.Es gab sogar Körnerbrot beim Frühstück.Poolbereich war klein,aber stilvoll auf dem Rooftop 6.Stock

Cons:

Gar nichts.

2026-05-28 via Nuitee
A
Alireza family_with_children us
9
2026-05-28 via Nuitee
O
Olivia solo_traveller us
8
Pros:

It was clean and quiet

2026-05-28 via Nuitee
D
Denise solo_traveller us
9
Great
Pros:

Great corner window room

Cons:

Ac wasn’t cold but they fixed it immediatrly

2026-05-27 via Nuitee
M
MERCEDES extended_group es
9
2026-05-27 via Nuitee
G
Gjalt P couple nl
8
2026-05-27 via Nuitee