Wyndham Bloomington - Mall of America

Hotels
Wyndham Hotels & Resorts
8 (2030 reviews)
1901 Killebrew Drive , Bloomington , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Understaffed and slow service

Categories

Cleanliness
7.33
Bedding was found with black spots and mold was noted in multiple rooms.
Service
8.3
Staff were described as attentive, but issues with housekeeping and prompt service were mentioned.
Location
9.84
The location was praised for being close to the mall and train stations.
Room Quality
7.79
Rooms were generally nice, but issues with maintenance like broken locks and leaks were highlighted.
Amenities
6.82
Several amenities such as treadmills, ice machines, and vending machines were noted as not functioning or absent.
Value for Money
8.78
Price was considered good relative to stay, but extra charges for parking affected the perception of value.
Food and Beverage
7.33
Complaints about the breakfast offerings being insufficient and no free breakfast provided.
Overall Experience
7.8
Experiences were mixed with both positive and negative aspects impacting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:21

Property Description

Indulge in Luxury at Best Western Plus Bloomington Hotel

Water Park and Dining Delights: Enjoy the thrill of the indoor water park and savor delicious meals at JT's Food and Cocktails.

Fitness and Comfort: Keep up with your workout routine at the on-site fitness center and relax in the stylish guest rooms equipped with modern amenities.

Convenience at Your Fingertips: Take advantage of the free Wi-Fi, complimentary breakfast, and shuttle service to the airport for a seamless stay.

Experience luxury and convenience at Best Western Plus Bloomington Hotel. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests must be at least 21 years old to reserve a room at this property.

Prepaid debit cards and cash are not accepted as a form of payment. If you insert your prepaid debit card, we are not responsible for any authorization holds that may occur on your account. Bank issued credit cards are the only acceptable form of payment and must be present, match the name on the reservation and be inserted in the chip reader.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-09-01 until 2026-07-08
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 2030 reviews
Cleanliness: 7.33
Service: 8.3
Location: 9.84
Room Quality: 7.79
Amenities: 6.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 7.8
E
Eric family_with_children us
10
Pros:

Awesome breakfast

Cons:

Noisy people and kids being loud while we were trying to sleep

2026-07-25 via Nuitee
M
Miara solo_traveller us
1
Pros:

That it was across from the mall

Cons:

I am reaching out as a frustrated customer. I stayed at Wyndham Bloomington - Mall of America. Stay: Jul 18, 2026 - Jul 19, 2026
Confirmation: 6483116
Starting off they changed my room that I booked that didn't accommodate us, without making me aware, and did not change the price. I paid the same amount. I slept in my car so that my other guest could sleep in the 2 queen beds. We couldn't relax in the hot tub because it was full of little children the entire time till the pool area closed. The room was hot and humid and the thermostat was set at 68 degrees cool. Waited for someone to come and assist, nobody came. The guy at the front desk offered us a cot, I didn't pay to sleep on a cot, on the floor or in my car. Then a kid that was above us ran through the room till about 1am! Which is when i went to my car.
This was my first time visiting Minnesota. It was so bad we checked out at 8:30am
Worst experience ever

2026-07-20 via Nuitee
A
Ashley solo_traveller us
8
2026-07-19 via Nuitee
F
Fitri couple us
7
the staff its just weird. im tryn to call for checkin early and they say its fine. when we arrived at hotel 3:50 and i n
Pros:

property is nice and clean. our room its fantastic

2026-07-16 via Nuitee
N
Naomi solo_traveller il
3
Pros:

The location. Staff was nice

Cons:

We had bugs, spiders, and Fruit flies all over our room. The sheets were colored on

2026-07-16 via Nuitee
L
Lori family_with_children us
5
Probably wouldn’t stay here again
Pros:

It was close to Mall of America. Staff were nice. The breakfast was decent.

Cons:

Our room had a filthy air vent in bathroom that didn’t work nor did the light over the shower it flickered if turned switch on. The handle on shower was loose and had to figure out how to swing it to get temp right. Reported to front desk. The pullout couch mattress was like sleeping on springs for my Daughter. The hot tub was broken the first night but they fixed the second night.

2026-07-14 via Nuitee
L
Latrina family_with_children us
10
Excellent
Pros:

The pool was very nice despite it needing to be cleaned it tasted like salt water the staff were very nice friendly and very respectful and helpful parking was great great location near mall and the local Walmart both of my rooms were clean and housekeeping staff came even when I didn’t ask the front desk staff upon arrival were very helpful and the check out front desk staff Yussuf was very helpful even helped my mom with her bags

Cons:

The pool needed to clean the water taste like salt also the fitness should have been advertised as under construction there should be a way to purchase coins for the laundry and a way to purchase laundry supplies at the facility

2026-07-13 via Nuitee
J
Jessica family_with_children us
8
Great Value For a Family Vacation
Pros:

We had a great stay. The staff was nice and my son really enjoyed the splash pad. We didn’t have any problems using the hotel amenities and the location to the mall was great.

Cons:

The bed was uncomfortable.

2026-07-13 via Nuitee
S
Sarah family_with_children us
5
2026-07-12 via Nuitee
B
Ben couple us
7
2026-07-12 via Nuitee
C
Casey solo_traveller us
10
2026-07-12 via Nuitee
J
Joyce couple us
9
2026-07-11 via Nuitee
V
Versell couple us
10
2026-07-10 via Nuitee
C
chimaraokei Family
10
Summer vacation at mall of America.
Pros:

It was a great experience. The room was nice and the amenities were great.

2026-07-09 via Tripadvisor
D
Daniel solo_traveller us
6
Gonna be warm
Pros:

Good location with great indoor water play area

Cons:

Room was very warm and humid. AC completely broken in 1st room. 2nd room AC is barely keeping the room cool.

2026-07-09 via Nuitee
D
Davis couple us
4
It is not worth the price.
Pros:

If the that the property was close to the entertainment we was here for (Mall of America)

Cons:

Not a fan of having to pay for parking if you are staying at this hotel, our room wasn’t the cleanest what so ever, the hotel seemed hot the whole time causing consolation on everything, the pool was extremely crowded & the water smelled off (not sure how to explain it) so we was in and out of that, the hot tub was down for maintenance (which is fine but would have been nice to know earlier) not a big fan of the fact there are rooms all around the pool so weirdos can watch and or video tape you (and there was which made me very uncomfortable another reason we left the area) and if you want a soda from a vending machine it’s 5 dollars per soda so definitely bring your own drinks. Breakfast was mediocre but what can you really expect from a hotel breakfast.

2026-07-09 via Nuitee
V
Versell couple us
10
2026-07-07 via Nuitee
S
Shaneasha family_with_children us
7
2026-07-07 via Nuitee
L
Latimore family_with_children us
10
2026-07-07 via Nuitee
B
Bill family_with_children us
8
2026-07-06 via Nuitee