Phoenix Marriott Resort Tempe at The Buttes

Hotels
Marriott Hotels & Resorts
8.5 (516 reviews)
2000 Westcourt Way , Tempe , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice room size
Enjoyable food options
Cons:
Poor cleanliness
Closed amenities
High prices for disappointing service

Categories

Cleanliness
6.89
Several reviews mention poor maintenance and mildew, impacting cleanliness.
Service
9.86
Positive mentions of staff friendliness and assistance, despite some issues.
Location
9.9
Highly praised for its convenient location and beautiful views.
Room Quality
8.85
Rooms mentioned as nice and clean, but some need updates.
Amenities
7.88
Some amenities were closed or poorly maintained, impacting enjoyment.
Value for Money
5.84
High price for disappointing experiences was highlighted.
Food and Beverage
9.39
Positive reviews about the restaurant and market cafe offerings.
Overall Experience
9.36
Mixed feelings overall, with high points but significant letdowns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:45

Property Description

Mountain-side Pools and Hot Tubs
Featuring 2 pools and 4 hot tubs carved out of a mountainside, this Tempe, Arizona property offers a unique and relaxing experience for guests to unwind and enjoy the stunning natural surroundings.

Luxurious Spa and Fitness Facilities
Guests can indulge in body scrubs, facial treatments, and manicures at the Narande Spa, while staying fit at the on-site fitness center equipped with cardio equipment and free weights. The presence of a tennis court adds to the recreational options available.

Scenic Dining Options
With the on-site restaurant, Top of the Rock, showcasing panoramic city views and the Market Café offering a delightful Californian-Italian menu, guests can savor delicious meals while taking in breathtaking vistas.

Experience luxury and relaxation at Phoenix Marriott Tempe. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8.5
Based on 516 reviews
Cleanliness: 6.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 7.88
Value for Money: 5.84
Food and Beverage: 9.39
Overall Experience: 9.36
B
Brent couple us
9
enjoyable
Pros:

very well layed facility

Cons:

the heat

2026-08-25 via Nuitee
C
Cameron couple us
10
Other than unexpected additional fees... it was amazing 10/10!
Pros:

The rooms are great and the pool is epic. We loved how everything is built right into the side of the mountain.

Cons:

Breakfast is ridiculously expensive. There should be options for simple, affordable breakfast. Parking fees are a little nickle and dime don't you think?

2026-08-24 via Nuitee
D
Destiny couple us
10
2026-08-20 via Nuitee
S
Stephanie solo_traveller us
8
Not bad at all
Pros:

We liked the Room and the views

Cons:

The staff and waitress at the pool was a little rude to us...

2026-08-20 via Nuitee
M
Michael couple us
1
2026-08-10 via Nuitee
S
S225FYjenniferf Couples Albuquerque, New Mexico
10
Amazing couples weekend getaway
Pros:

Perfect weekend getaway from Tucson. You dont even need to leave the resort once you arrive. Dinner at the restaurant on site was amazing as well as convenient. Every staff member was happy to meet requests as made. I would definitely return for a relaxing weekend anytime. I think it would be a great place to hang out during cooler months to jump hot tub to hot tub.

2026-08-07 via Tripadvisor
M
Megan couple us
1
Horrible stay not worth the money
Pros:

Nothing

Cons:

The facility is old and run down pool and hot tubs were dirty

2026-08-06 via Nuitee
V
Von Hively couple us
1
Will NEVER GO THERE AGAIN!!!
Pros:

Not wheel chair friendly AT ALL, TOO CROWDED, TOO MANY KID'S IN JACUZZI, STAFF VARY RUDE, COULDN'T WAIT TO CHECK OUT

Cons:

Staffing attitude decent, handicap ♿️ friendly, more supervision over children in jacuzzi

2026-08-03 via Nuitee
J
Jaime couple us
9
Great place, but the amenities need to be upgraded
Pros:

The pool

Cons:

It’s not ice machine or every floor
And the pool slide needs to be fixed you slide down and then you stop at a certain point where you have to push yourself through very inconvenient

2026-08-02 via Nuitee
S
Schneider solo_traveller ch
10
äusserst angenehm und unvergesslich
Pros:

Mir hat das Ambiente, das professionelle und sehr freundliche Personal super gefallen. Die Räume für die Konferenz waren ideal ausgestattet. Der gesamte Poolbereich und auch Innenbereiche des Hotels haben meine Erwartungen übertroffen. Aus meiner Sicht, eines der besten Hotels in Arizona.

Cons:

Das Frühstück und die Preise für Lebensmittel im Hotel waren mir persönlich zu teuer. Teurer als in der Schweiz. Beispiel: 1 Croissant $7.17 im Coffee Shop......
Die Klimaanlage im Konferenzraum war äusserst laut und zeitweise so laut, dass man den Speaker kaum gehört hat.

2026-08-02 via Nuitee
J
Jaime couple us
10
Pros:

Pool

Cons:

Pool slide

2026-08-02 via Nuitee
M
Mark couple us
10
Everything was great
Pros:

The pool and beautiful grounds

Cons:

Needs microwave in the room

2026-07-24 via Nuitee
V
Verdeck couple us
5
not very pleasant for our Anniversary
Pros:

The staff was very good

Cons:

the pools and Saunas where not clean the poolside had trash laying around and rooms where ok not worth 246 dollar tho .the where roaches all over the place at night which made me feel very uneasy walking anywhere around the property

2026-07-24 via Nuitee
S
soniamU6146FC Family
10
Family trip
Pros:

Beautiful hotel a little outdated but well maintained. Will be back!

2026-07-21 via Tripadvisor
E
EMANUELE solo_traveller it
9
2026-07-21 via Nuitee
C
Chaun solo_traveller us
10
2026-07-20 via Nuitee
6
695meagane Couples
2
“ Resort” is doing an enormous amount of work in this listing
Pros:

Let me be specific about what you’re actually paying for because the pictures and videos are very deceiving.

The food situation is a bait and switch. The booking page is written to imply all-inclusive. It is not. Breakfast is $27 per person for continental — cereal, pastries, the kind of spread a Hampton Inn gives away free. We paid it more than once. Then on our last day, an employee mentioned in passing that we should have received a food voucher at check-in. Nobody gave us one. Nobody at the breakfast counter ever asked whether we had one — they just took the $27 a head, every time. Either the front desk failed to issue it or the restaurant is trained not to ask. Neither is an accident you make once.

The room assignment is a form of exile. We were put in the south lot, which is not a short walk from the pool, the lobby, or anything else. The hotel’s own solution is that you call a man with a golf cart and wait for a ride to your own hotel’s pool. That’s not an amenity, that’s an admission the property is too spread out to function.

Housekeeping doesn’t clean the rooms. I requested service and came back to find the bed had been made over rather than remade — the fitted sheet wasn’t pulled back onto the mattress, just tucked around whatever was already there. The toilet paper had that little folded point. Towels were restocked. That was the entire service. Somebody was in the room and chose not to clean it.

The property is visibly, structurally past due. Outdated elevators. Outdated doors. Carpets that have seen a decade too many. The pool was in no condition to swim in. And it’s empty — walking the grounds feels less like a resort in the off-season and more like a place that’s been quietly abandoned and left running on a skeleton crew. It is genuinely unsettling after dark.

The one honest compliment I have: the bed was very comfortable. That’s it. That’s the list.

I would not stay here again and I will actively talk people out of booking it. The nightly rate looks like a bargain until you add the $27 breakfasts, the shuttle-to-your-own-pool, and a room that isn’t cleaned. You get what you pay for here, and I’d argue you still overpaid. I’m genuinely surprised this is operating under a Marriott flag.

2026-07-19 via Tripadvisor
J
Jonaye couple us
10
Coming back soon.
Pros:

They way it’s tucked off the busy street is so nice feel like you in a different place.

Cons:

Everything was good.

2026-07-15 via Nuitee
M
Marissa couple us
6
Pros:

Location was great. Room was clean and the Bed was comfortable.

Cons:

Pool was a little dirty and had a lot of bees in the water that were alive or dead.

2026-07-13 via Nuitee
P
Peter couple us
8
It was generally a good experience
Pros:

They had cake slices delivered for my spouses birthday and wrote happy birthday on the plates. Coffee bar was convenient and good priced

Cons:

The pool bar closed at 4:30. Our bathroom pocket door didn’t close all the way and it was difficult to move back and forth. The pool had lots of foliage in it on both days

2026-07-13 via Nuitee