Phoenix Marriott Resort Tempe at The Buttes

Hotels
Marriott Hotels & Resorts
8.5 (495 reviews)
2000 Westcourt Way , Tempe , us

Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice room size
Enjoyable food options
Cons:
Poor cleanliness
Closed amenities
High prices for disappointing service

Categories

Cleanliness
6.89
Several reviews mention poor maintenance and mildew, impacting cleanliness.
Service
9.86
Positive mentions of staff friendliness and assistance, despite some issues.
Location
9.9
Highly praised for its convenient location and beautiful views.
Room Quality
8.85
Rooms mentioned as nice and clean, but some need updates.
Amenities
7.88
Some amenities were closed or poorly maintained, impacting enjoyment.
Value for Money
5.84
High price for disappointing experiences was highlighted.
Food and Beverage
9.39
Positive reviews about the restaurant and market cafe offerings.
Overall Experience
9.36
Mixed feelings overall, with high points but significant letdowns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:45

Property Description

Mountain-side Pools and Hot Tubs
Featuring 2 pools and 4 hot tubs carved out of a mountainside, this Tempe, Arizona property offers a unique and relaxing experience for guests to unwind and enjoy the stunning natural surroundings.

Luxurious Spa and Fitness Facilities
Guests can indulge in body scrubs, facial treatments, and manicures at the Narande Spa, while staying fit at the on-site fitness center equipped with cardio equipment and free weights. The presence of a tennis court adds to the recreational options available.

Scenic Dining Options
With the on-site restaurant, Top of the Rock, showcasing panoramic city views and the Market Café offering a delightful Californian-Italian menu, guests can savor delicious meals while taking in breathtaking vistas.

Experience luxury and relaxation at Phoenix Marriott Tempe. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 5 per 24 hours.

Location

Guest Reviews

8.5
Based on 495 reviews
Cleanliness: 6.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 7.88
Value for Money: 5.84
Food and Beverage: 9.39
Overall Experience: 9.36
V
Verdeck couple us
5
not very pleasant for our Anniversary
Pros:

The staff was very good

Cons:

the pools and Saunas where not clean the poolside had trash laying around and rooms where ok not worth 246 dollar tho .the where roaches all over the place at night which made me feel very uneasy walking anywhere around the property

2026-07-24 via Nuitee
M
Mark couple us
10
Everything was great
Pros:

The pool and beautiful grounds

Cons:

Needs microwave in the room

2026-07-24 via Nuitee
S
soniamU6146FC Family
10
Family trip
Pros:

Beautiful hotel a little outdated but well maintained. Will be back!

2026-07-21 via Tripadvisor
E
EMANUELE solo_traveller it
9
2026-07-21 via Nuitee
C
Chaun solo_traveller us
10
2026-07-20 via Nuitee
6
695meagane Couples
2
“ Resort” is doing an enormous amount of work in this listing
Pros:

Let me be specific about what you’re actually paying for because the pictures and videos are very deceiving.

The food situation is a bait and switch. The booking page is written to imply all-inclusive. It is not. Breakfast is $27 per person for continental — cereal, pastries, the kind of spread a Hampton Inn gives away free. We paid it more than once. Then on our last day, an employee mentioned in passing that we should have received a food voucher at check-in. Nobody gave us one. Nobody at the breakfast counter ever asked whether we had one — they just took the $27 a head, every time. Either the front desk failed to issue it or the restaurant is trained not to ask. Neither is an accident you make once.

The room assignment is a form of exile. We were put in the south lot, which is not a short walk from the pool, the lobby, or anything else. The hotel’s own solution is that you call a man with a golf cart and wait for a ride to your own hotel’s pool. That’s not an amenity, that’s an admission the property is too spread out to function.

Housekeeping doesn’t clean the rooms. I requested service and came back to find the bed had been made over rather than remade — the fitted sheet wasn’t pulled back onto the mattress, just tucked around whatever was already there. The toilet paper had that little folded point. Towels were restocked. That was the entire service. Somebody was in the room and chose not to clean it.

The property is visibly, structurally past due. Outdated elevators. Outdated doors. Carpets that have seen a decade too many. The pool was in no condition to swim in. And it’s empty — walking the grounds feels less like a resort in the off-season and more like a place that’s been quietly abandoned and left running on a skeleton crew. It is genuinely unsettling after dark.

The one honest compliment I have: the bed was very comfortable. That’s it. That’s the list.

I would not stay here again and I will actively talk people out of booking it. The nightly rate looks like a bargain until you add the $27 breakfasts, the shuttle-to-your-own-pool, and a room that isn’t cleaned. You get what you pay for here, and I’d argue you still overpaid. I’m genuinely surprised this is operating under a Marriott flag.

2026-07-19 via Tripadvisor
J
Jonaye couple us
10
Coming back soon.
Pros:

They way it’s tucked off the busy street is so nice feel like you in a different place.

Cons:

Everything was good.

2026-07-15 via Nuitee
P
Peter couple us
8
It was generally a good experience
Pros:

They had cake slices delivered for my spouses birthday and wrote happy birthday on the plates. Coffee bar was convenient and good priced

Cons:

The pool bar closed at 4:30. Our bathroom pocket door didn’t close all the way and it was difficult to move back and forth. The pool had lots of foliage in it on both days

2026-07-13 via Nuitee
M
Marissa couple us
6
Pros:

Location was great. Room was clean and the Bed was comfortable.

Cons:

Pool was a little dirty and had a lot of bees in the water that were alive or dead.

2026-07-13 via Nuitee
G
Guillermo couple us
10
2026-07-13 via Nuitee
E
Eric couple us
9
2026-07-09 via Nuitee
J
Johana family_with_children us
10
2026-07-09 via Nuitee
A
Adam couple us
4
After what I went thru at the pool I just stayed in the room and went to watch the fireworks.
Pros:

I loved the view, the woman who checked me in was nice and helpful.

Cons:

When I was going to go swimming the lady stopped me, with a look of disgust on her face. She asked wat room number I was in and I mixed up the numbers and she said I had one more chance or I was going to be asked to leave. I called my girlfriend because she had the paper with the room number.

2026-07-07 via Nuitee
D
Dora solo_traveller us
5
2026-07-06 via Nuitee
D
delphine couple us
4
Pros:

Staff was nice. Our server at the pool was the nicest . She always smiled . Hotel is outdated. I booked a corner room , was told not available , got a patio room with so much traffic in front of our door . I know it was 4th of July but the pool was overcrowded with day pass people . Sorry not worth the money

2026-07-06 via Nuitee
L
Lea couple us
5
Nice location, bad location room don’t think I would ever stay again, however
Pros:

It’s an overall nice property, but it was overwhelmed with so many people you could possibly even enjoy the pool or any of the amenities. It’s like being at Disneyland and the staff seemed overwhelmed.

Cons:

I didn’t like the fact that there were so many people. The staff seemed overwhelmed and a few things happen during my day that made me very uncomfortable and I didn’t even pretty much leave my room then I did the Fourth of July, which was my birthday and my boyfriend had to bring it to the attention of the property the incident that happened so overall not happy with the stay.

2026-07-06 via Nuitee
S
Sarah couple us
9
2026-07-06 via Nuitee
E
encinas couple us
10
2026-07-05 via Nuitee
T
Tim solo_traveller us
10
2026-07-03 via Nuitee
3
334SARAO Friends getaway Basking Ridge, New Jersey
10
Comfort at The Mariott!
Pros:

This resort offers a beautiful outdoor pool as well as hot tubs. The in-house restaurant and the bar with a sit out are has ah-mazing views at night. This resort is just 15 minutes from Old Shoppes at Scottsdale and a 10 minute ride from the airport. The breakfast we had was perfectly made to our specifications as some of us have intolerances. Jonathon, our server guided us very well with the food in the restaurant as well as places to visit after. The rooms were spacious, slept like a baby after our Grand Canyon hike. The resort is well maintained, clean and the noise level was minimal.

2026-07-02 via Tripadvisor