DoubleTree by Hilton Collinsville/St.Louis

Hotels
•
Doubletree by Hilton
8 (253 reviews)
1000 Eastport Plaza Drive , Collinsville , US
+1 618-345-2800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Convenient location
Helpful staff
Clean common areas
Cons:
Poor room cleanliness
Outdated furnishings
Issues with amenities

Categories

Cleanliness
6.25
Multiple mentions of cleanliness issues, including dirty rooms and ants.
Service
9.25
Staff members were reported as polite and helpful.
Location
9.25
Location highlighted as a major positive aspect near dining and attractions.
Room Quality
7.25
Rooms mentioned as decent but some issues like outdated furniture and small bathrooms.
Amenities
8.25
Generally positive mentions of amenities though some were lacking.
Value for Money
8.25
Overall perceived value aligns with rates typical for this hotel tier.
Food and Beverage
7.25
Mixed reviews on food quality with some praises and some disappointments.
Overall Experience
8.25
Some positive experiences overshadowed by significant cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:43

Property Description

Luxurious Accommodations
Experience comfort and convenience at the Doubletree Collinsville/St. Louis with spacious rooms featuring a 32-inch LCD TV and complimentary high-speed internet.

Prime Location
Situated in the heart of Collinsville, Illinois, our hotel is just minutes away from downtown Saint Louis and popular attractions like the Gateway Arch, Forest Park Museum District, and Busch Stadium.

Top-notch Amenities
Indulge in our swimming pool, fitness center, and on-site dining at Porter's Steakhouse and Bar. Whether traveling for business or leisure, the Doubletree Collinsville offers everything you need for a memorable stay.

Book your stay now and elevate your travel experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that all guests must be at least 21 years old to check-in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 253 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
S
Sheritha • solo_traveller • us
10
2026-09-07 • via Nuitee
E
Eric • couple • us
10
2026-09-01 • via Nuitee
J
joel • solo_traveller • us
9
2026-08-31 • via Nuitee
J
Judith • couple • us
10
2026-08-26 • via Nuitee
C
Caralksa • family_with_children • us
10
2026-08-24 • via Nuitee
S
Sparks • solo_traveller • us
2
Cons:

room seemed dirty. Quality like Motel 6

2026-07-25 • via Nuitee
J
Jane • extended_group • us
8
Pros:

Great location, near many restaurants, right next to convention center.

Cons:

front desk staff could be a little friendlier and patient.

2026-07-24 • via Nuitee
M
Michele • solo_traveller • us
1
This property is disappointing and dirty.
Pros:

The proximity to the venue was great. It is close to some good restaurants.

Cons:

If I pay almost three hundred dollars a night for a hotel, I expect the place to be spotless. This hotel is gross and needs to be updated. The A/C did not work in the first room I was given. I always check for bedbugs by pulling back mattress pad. When I checked at this location, there was a fitted sheet and mattress pad, but no mattress protector, and the mattress had stains all over it. It was disgusting. The carpet was filthy, the couch was stained, there was dust and dirt on the platform that held the mattress. They either had the A/C off in the lobby, or it wasn’t working. The bathroom was dirty. I will never stay at this property again. I expected a higher standard because this property is owned by Hilton. Wow was I wrong.

2026-07-19 • via Nuitee
E
Evans • solo_traveller • us
3
2026-06-29 • via Nuitee
E
Emalee • family_with_children • us
9
It wasn’t a very long stay. But it was a great stay!
Pros:

The lady at the front desk that did check in was amazing!! She asked if we needed bedding for the pull out bed and had housekeeping bring them to the room

Cons:

Price

2026-06-22 • via Nuitee
C
Carolyn • couple • us
10
Alittle Family Get away!!
Pros:

The Staff was VERY VERY NICE!! The inside was Beautiful!! This was My Husband && My first time staying here!! Not to mention they had some kind of car show we got to see all the old school cars!

2026-06-15 • via Nuitee
C
Carissa • couple • us
10
Pros:

Staff was great!!

2026-06-11 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

Great location

Cons:

no microwave availability

2026-06-05 • via Nuitee
T
Troy • solo_traveller • us
9
2026-06-01 • via Nuitee
G
G6734AEjs • Family
6
Shower handle
Pros:

We have traveled extensively and never had a problem figuring out how to turn on the shower until now. They admitted it’s been a problem yet they have not created a way for visitors to know automatically . The bathroom was dirty, so what else was left undone? Staff was friendly and helpful.

2026-05-29 • via Tripadvisor
J
Jennifer • couple • us
3
Hot and uncomfortable
Pros:

It was close to our venue

Cons:

The whole hotel was hot. They couldn’t fix my air (it stayed 74 degrees the entire stay!) and decided to bring me a box fan instead which only dropped it to 72 degrees! It was a nightmare for us menopausal women!

2026-05-21 • via Nuitee
B
BunnyOnTheGo • Solo travel • Edinburgh, Scotland
10
Great overnight visit
Pros:

Everyone was very nice and accommodating.

Room clean
Room quiet

Staff were so nice.

2026-05-08 • via Tripadvisor
M
MonaMoon • family_with_children • us
5
Pros:

It is conveniently located within walking distance to the convention center, lots of food options in the area. Check in and out was very easy. Front desk staff were very nice, as well as helpful when we encountered an issue with our room. I want to thank them for finding a solution for us when we could not put our kids on the sleeper couch.

Cons:

The sleeper couch in room 250 is falling apart. There is no way that anyone can sleep on that as the support for the mattress is non-existent.
The AC unit has to be repaired! I didn't get any sleep the night I spent there due to the obnoxiously loud rattling noise it makes when it kicks on. Management should spend the night in that room to see for themself.

2026-05-04 • via Nuitee
A
April • couple • us
10
Always great service
Pros:

Cookies, pool area clean.

2026-04-27 • via Nuitee
B
Barbara • solo_traveller • us
10
A positive experience staying at DoubleTree in Collinsville.
Pros:

Convenient to convention center

Cons:

Nothing

2026-04-19 • via Nuitee