Grand Hyatt Washington

Hotels
Grand Hyatt
8.6 (1501 reviews)
1000 H St NW , Washington , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and well maintained
Cons:
Low shower pressure
Soft mattress
Expensive room service

Categories

Cleanliness
9.16
The property was immaculate and housekeeping did a fantastic job cleaning daily.
Service
9.03
Hotel staff went out of their way to meet our needs, always cheerful and attentive.
Location
9.37
Superb location, close to major attractions and public transport.
Room Quality
8.12
Rooms recently renovated; issues with shower pressure and mattress softness.
Amenities
8.15
Basic amenities available, but some renovations affecting food options.
Value for Money
8.61
Considered reasonable based on the location and overall quality.
Food and Beverage
7.66
Limited breakfast options due to renovations and high room service prices.
Overall Experience
8.73
Good value and experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:48

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Grand Hyatt Washington D.C. Each room features a flat-screen TV, cable channels, and a private bathroom for your comfort.

Convenient Location
Situated just 200 meters from the Metro Center station, explore Washington D.C. with ease. Visit iconic landmarks like The Smithsonian Institution and the National Zoological Park nearby.

Exceptional Amenities
Enjoy complimentary WiFi, access to the fitness center, on-site dining options, and concierge services during your stay. Whether for business or leisure, Grand Hyatt Washington offers unparalleled services.

Book your stay now at Grand Hyatt Washington D.C. and elevate your travel experience.

Important information:

Please note, breakfast for 2 guests only irrespective of occupancy of the room. Breakfast for all additional guests will require additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1501 reviews
Cleanliness: 9.16
Service: 9.03
Location: 9.37
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.73
V
Vic couple au
10
Nice hotel and also very clean
Pros:

Close proximity to mall

Cons:

Breakfast was way to expensive

2026-08-27 via Nuitee
B
Beth couple us
10
2026-08-25 via Nuitee
A
Ali couple sa
7
2026-08-25 via Nuitee
F
Fiona solo_traveller us
10
Far exceeded expectations
Pros:

It was way nicer than expected. Super modern, clean and comfortable.

Cons:

I loved everything about it.

2026-08-25 via Nuitee
W
Wayne extended_group us
6
2026-08-24 via Nuitee
C
Christina couple us
10
Beautiful, clean, convenient, great value, friendly hotel.
Pros:

The property location is very convenient to Washington DC venues and attractions. It is accessible via a tunnel through the WMTA rail system which is an added bonus. The staff were extremely friendly and helpful and our King bed room was modern and very clean. I especially liked the night lights on the bed’s sideboards - a night safety amenity. I would recommend this hotel to my friends and family or anyone visiting DC.

Cons:

Nothing

2026-08-24 via Nuitee
R
Roni couple il
8
2026-08-21 via Nuitee
Y
YING extended_group cn
10
Pros:

位置好,出行很方便

2026-08-20 via Nuitee
M
Marta couple us
9
2026-08-18 via Nuitee
S
SARAH couple us
5
I am planning a large trip next year, I can say if the manager was good on his word I would have returned but that didn’
Pros:

It was beautiful , stunning even .We all loved the train access and the lobby at any time was just incredible. I was under the impression the high floors could see the White House before I booked, after I was corrected and was told that’s not possible.

Cons:

Upon arrival i said hello I’m here to check in😊, the man said License. That’s all no hello or welcome or anything .
That was my first impression. The outside was blocked off for what I am assuming to be construction. So no place to park while you drop off your stuff unless you pay 78 dollars a night for someone to park your car when you have no access. The TV in my son’s room didn’t work. They let him switch rooms the second day. How ever back to that I called a head of time to have adjoining rooms and I was told only special members or upgraded rooms have those , but I could ask the day of check in. I did and was told we were on the same floor. I truly felt unwelcome. I do travel a lot the last couple years . This was my second Hyatt. I was also told this hotel was for working people or mostly people attending conferences. I was recommended by someone who travels there every year and they had just stayed the first time the year before .

2026-08-17 via Nuitee
N
Nicholas couple us
9
2026-08-07 via Nuitee
R
Robert couple us
10
Lovely and elegant.
Pros:

Beautiful design. Location.

2026-08-05 via Nuitee
E
Emma family_with_children gb
10
2026-08-04 via Nuitee
O
Ori extended_group il
9
ממליץ בחום, מלון במיקום מעולה וברמה גבוה.
Pros:

מיקום מעולה, מלון ברמה גבוה מאוד.

Cons:

האנשים בValet שניסו לעקוץ אותנו וביקשו שמשלם להם במזומן ולא בקבלה.

2026-08-03 via Nuitee
Y
yang family_with_children jp
8
总体一般
Pros:

酒店位置很好,早餐还不错

Cons:

床不太舒服。浴室水量小,手持淋雨喷头是坏的

2026-08-02 via Nuitee
Q
Q6674XLkaterinam Business
10
Great valet assistance
Pros:

Rashaun was great helping us with valet

2026-07-31 via Tripadvisor
D
dissidam Friends getaway
10
Valet help
Pros:

Rashaun was very helpful. Good experience

2026-07-31 via Tripadvisor
H
H4536VCcraigr Business
10
Conference of Minority Transportation Officials - 2026
Pros:

I had a very good experience at the Grand Hyatt Washington. The customer service was excellent and housekeeping performed very well also. The hotel is in a good location near local attractions. The onsite entrance to the Metro is a big plus.

2026-07-30 via Tripadvisor
L
loridT3141TX NONE
10
Great location, updated
Pros:

Great access to the Metro. Good walking distance to the Mall and great surrounding restaurants. Oribu was fantastic despite being open only a few weeks.

2026-07-27 via Tripadvisor
F
F3499OUkevinp Business
10
The Grand Hyatt: A Pampered Experience
Pros:

When I arrived, I was impressed with both the cleanliness and roominess of the main atrium, including the clear hanging acrylic chandelier type lighting. I also loved the way the furniture on the main floor was arranged, inviting small to medium-size groups of people to relax together in the well-lighted atrium. There were numerous smart-elevators providing extra security before being able to get the elevator moving. This was provided by simply using my room key to swipe in front of a sensor inside the elevator. Each elevator had the same setup and provided swift service going up and down. The atmosphere was laid back and very sheik in keeping with the very low noise level throughout most of the hotel. The hallways where spotless and quiet both night and day. The multi-levels of conference rooms were easily accessible via multiple escalators designed to move people from level to level en masse. There was also a ballroom down a few levels from the main floor. Also, having a Starbucks within the hotel was very much appreciated and opened each day at 4 am. My experience with room-service did not disappoint. Service took only half an hour, and the food was 5-Star all the way. Every staff person from the hotel's Concierge to the employees at the Starbucks were so polite, friendly and seemed to consistently care about their jobs and customer satisfaction.

2026-07-26 via Tripadvisor