Grand Hyatt Washington

Hotels
Grand Hyatt
8.6 (1376 reviews)
1000 H St NW , Washington , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and well maintained
Cons:
Low shower pressure
Soft mattress
Expensive room service

Categories

Cleanliness
9.16
The property was immaculate and housekeeping did a fantastic job cleaning daily.
Service
9.03
Hotel staff went out of their way to meet our needs, always cheerful and attentive.
Location
9.37
Superb location, close to major attractions and public transport.
Room Quality
8.12
Rooms recently renovated; issues with shower pressure and mattress softness.
Amenities
8.15
Basic amenities available, but some renovations affecting food options.
Value for Money
8.61
Considered reasonable based on the location and overall quality.
Food and Beverage
7.66
Limited breakfast options due to renovations and high room service prices.
Overall Experience
8.73
Good value and experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:48

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Grand Hyatt Washington D.C. Each room features a flat-screen TV, cable channels, and a private bathroom for your comfort.

Convenient Location
Situated just 200 meters from the Metro Center station, explore Washington D.C. with ease. Visit iconic landmarks like The Smithsonian Institution and the National Zoological Park nearby.

Exceptional Amenities
Enjoy complimentary WiFi, access to the fitness center, on-site dining options, and concierge services during your stay. Whether for business or leisure, Grand Hyatt Washington offers unparalleled services.

Book your stay now at Grand Hyatt Washington D.C. and elevate your travel experience.

Important information:

Please note, breakfast for 2 guests only irrespective of occupancy of the room. Breakfast for all additional guests will require additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1376 reviews
Cleanliness: 9.16
Service: 9.03
Location: 9.37
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.73
W
Wai Fong solo_traveller ca
9
2026-05-30 via Nuitee
S
Silvana Reveco solo_traveller cl
10
Pros:

Excelente ubicación, muy buenas habitaciones.
Personal Excelente

Cons:

Desayuno, caro para lo que ofrecen

2026-05-29 via Nuitee
Ľuboš couple sk
9
2026-05-28 via Nuitee
G
GUZIDE family_with_children tr
5
Vasat bir otel
Pros:

Lobby yeterli ferahlıkta

Cons:

Guest relation daha nazik iletilim kurmalı. En basit malzemeler, terlik, duş bonesi, makyaj pamuğu vs, odalarda(2 odamızda da) yoktu.Lounge erişimli rezervasyonda kahvaltı salonu yetersiz

2026-05-26 via Nuitee
A
Ashley solo_traveller us
10
2026-05-25 via Nuitee
S
Sandster105 Business
10
Pleasant surprise in heart of DC
Pros:

Stayed here for a conference. Hotel was very convenient to access from highway. Parking garage was adjacent. It's in a great location. It was very clean. Room was spacious. Service was terrific. They even provide lovely robes and slippers for use in each room. Wonderful stay!

2026-05-23 via Tripadvisor
L
Liu solo_traveller nz
10
值得入住
Pros:

早晨很好,干净整洁,大堂很漂亮,离白宫和其他景点都不远

2026-05-22 via Nuitee
A
Abdulaziz family_with_children qa
9
2026-05-21 via Nuitee
S
Sigal family_with_children il
1
2026-05-21 via Nuitee
R
richardwC9315VG Business
2
Spent $100,000 and they charged me $50 for a 2 hour late check out.
Pros:

Renovations going on we were not notified about. Restaurant and bar temporarily moved to a conference room - can you imagine how bad that was? We had 100 people staying for between 3 and 5 nights. As the conference organizer, they then charged me $50 for a 1:00pm check out. They would really lose a big corporate client for a $50 gain? Probably a textbook example of bad client service. Do not bother with this Hotel - many better choices available in DC!

2026-05-19 via Tripadvisor
C
Curiosity63984475391 Business
4
Not as Grand as I thought it would be.
Pros:

Sorry to say there is nothing Grand about this Hyatt. Service is bad (except the gentleman at the concierge desk). Called guest services 5 times until they picked up the phone, to ask for shampoo (I had none in my room).

Restaurant options and room service time options are limited.

The value for this hotel is less than you would expect.

2026-05-19 via Tripadvisor
N
Naseem family_with_children bd
9
2026-05-19 via Nuitee
V
Vinh Quyen family_with_children ch
9
2026-05-18 via Nuitee
E
ericah555 Business Sao Joao Da Boa Vista, State of Sao Paulo
10
Great choice for confereces.
Pros:

Stands out for cleanliness and quick check in and out. The conference food and organization is great. Rooms are spacious and tables are confortable.

2026-05-17 via Tripadvisor
I
IK2027 NONE
10
Perfect Stay for Families with Globalist Perks
Pros:

Location is great — most places were within walking distance. As a Globalist member, I received a room upgrade and club lounge access, which saved us a lot of money since the lounge offered a variety of breakfast options and snacks throughout the day. Traveling with a baby makes it difficult to go out every time we need food, so having easy access to light bites and meals at the club lounge was incredibly convenient and a huge plus for us.

2026-05-16 via Tripadvisor
A
Azik solo_traveller il
8
2026-05-15 via Nuitee
4
473iuliiat NONE Lynnwood, Washington
10
Great location
Pros:

The location is excellent, with direct metro access right from the hotel.

The club lounge is absolutely worth it when traveling with kids — it made everything so much easier for our family :)

The staff were incredibly friendly and helpful, and the hotel itself is very well maintained. We had a wonderful stay.

2026-05-14 via Tripadvisor
P
Patrick solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-05-14 via Nuitee
D
DIDIER SERGE HERMAN solo_traveller fr
6
En général plutôt satisfaisant mais les chambres doivent être nettoyées tous les jours
Cons:

L'entretien non systématique de la chambre

2026-05-14 via Nuitee
J
jennifermN5245JQ NONE Omaha, Nebraska
6
Disappointed this time… hoping it’s a glitch
Pros:

Normally when I stay at the Grand Hyatt I am made to feel welcome and like the staff wants to help me enjoy my stay. This visit did not have that experience . When my room wasn’t ready no one offered to hold my bags or to help me find something to do while I waited and since the restaurant and bar was closed no alternatives were offered… I also heard other guests asking about alternative options and the front desk staff acted annoyed they were being asked. I get that it’s probably a frequent question but that’s not our fault. The room was nice, don’t love the view of the lobby and other peoples rooms, I wish I had been offered a choice, even if it cost a little more.

2026-05-11 via Tripadvisor