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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Accessible parking
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Parking garage
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Concierge service
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Wheelchair accessible
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Picnic area
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Coffee Shop on site
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in the modern comfort of each room at Courtyard New Haven at Yale, complete with high-speed internet, upscale amenities, and elegant marble and granite bathrooms.
Vibrant Lobby and Dining
Relax and dine in style at the redesigned lobby and on-site restaurant, The Bistro, offering a range of breakfast options and delectable dinner choices, complemented by Starbucks® coffee and handcrafted cocktails.
Premium Facilities
Take advantage of the hotel's media pods, home theater, 24-hour business and fitness center, and versatile meeting spaces, ensuring a productive and enjoyable stay.
Book now to experience the perfect blend of luxury and convenience at Courtyard New Haven at Yale!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not possible) and costs USD 25 per day.
Location
Guest Reviews
Stayed here for one night before touring Yale University. The location was convenient for walking to campus and was near several restaurants and shops. However, no one in our group sleep well. The pillows and bed were uncomfortable. Also the bathroom was abnormally small. No bathroom counter space and no shelves under the sink. We had to keep our toiletry bags outside of the bathroom (near the coffee). We would not stay here again if in the area.
Para o propósito da viagem o Hotel foi excelente; Boa localização, instalações novas e atendeu a necessidade da minha família que buscava uma acomodação para apenas uma noite;
The hotel is new and excellent. Clean and the staff are very kind. I want recognize and thankz, Yohanna, who was super super kind and efficient. Always concerned about me and trying to help. I hope this message reachs her as she deserves. She also tried to speak portuguese. Obrigada Yohanna!
Emplacement en plein centre de New Haven, proximité immédiate avec la rue commerçante du centre ville. Chambre spacieuse et moderne. Belle salle de bain. Petit déjeuner vraiment très bon. Personnel sympathique.
Prix exorbitant du parking et très étroit. Prix excessif par rapport à la ville et aux prestations proposées.
Our room was super spacious and very clean. Big window and a clean bathroom We slept great!
Sheets didn't smell 100% fresh but weren't visibly dirty in any way
Our stay at Courtyard New Haven was disappointing because of the poor service we received from the front desk.
Late in the evening, when it was already time for bed, we discovered that the sofa bed had not been prepared. There were no sheets, no blanket, and no pillow for it. We first tried calling the front desk several times, but no one answered. I then had to send my son downstairs to ask for the missing bedding.
He was told by the front desk agent, Hannah, that they didn’t have any because housekeeping had already gone home. Since this made no sense, I went downstairs myself. Hannah then said they were trying to contact someone from housekeeping and that the bedding would be sent shortly.
If they were able to arrange it, why was my son initially told that there was no bedding available? When I politely asked why we had been given conflicting information, Hannah responded with a very dismissive attitude, saying only that there had been a “misunderstanding” and then coldly wished us “good night.” There was no apology, no empathy, and no effort to acknowledge the inconvenience she had caused.
Mistakes can happen, but how staff handle them is what guests remember. Unfortunately, Hannah’s communication was rude, dismissive, and unprofessional. People working at the front desk should know how to treat guests with respect. This interaction left us with a very negative impression of the hotel.
Dinner was great and fast. The atmosphere was great and pleasant.
The hotel was I. Walking to outside stores. My room was great and any outside noise I didn’t hear it.
The could have filled up the body soap
Great staff. Great value for money
Nothing.
Bad management.
Location is perfect. Walking distance from Yale Unierisity campus where I visited everyday for document research. Many tasty restaurants and cafes nearby.
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