Holiday Inn Alexandria at Carlyle by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.4 (947 reviews)
2460 Eisenhower Avenue , Alexandria , US
+1 703-960-2000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Clean hotel facilities
Cons:
Uncomfortable rooms
High fees for services

Categories

Cleanliness
6.9
Several complaints about cleanliness, including dirty carpet and moldy smell.
Service
8.4
Mixed reviews on service; some issues with communication, but some guests noted nice staff.
Location
8.9
Proximity to grocery store and metro mentioned positively.
Room Quality
6.9
Complaints about room amenities and functionality, such as leaking showers and non-working elevators.
Amenities
6.9
Additional charges for parking and limited breakfast options negatively impacted this score.
Value for Money
7.4
Reviews indicate charges were higher than expected, reducing perceived value.
Food and Beverage
5.9
Negative reviews on breakfast offerings and overall food quality.
Overall Experience
7.9
Guests had a mix of positive and negative experiences, leading to this overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:02

Property Description

Convenient Location:
Situated just off the Capital Beltway, the Holiday Inn Alexandria at Carlyle offers easy access to major attractions and transportation hubs.

Comfortable Rooms:
Each room is equipped with modern amenities including satellite TV, a microwave, a fridge, a coffee maker, and a work desk, ensuring a comfortable stay for guests.

On-Site Dining and Facilities:
Guests can indulge in local meals at Bistro Eighteen90 or enjoy drinks at Dutch's Lounge. The hotel also features a fitness center, a business center, and outdoor grills for guests' convenience.

Experience the perfect blend of comfort and convenience at the Holiday Inn Alexandria at Carlyle. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20.00 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: DCA

Location

Guest Reviews

7.4
Based on 947 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 6.9
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 5.9
Overall Experience: 7.9
W
William • couple • us
6
It wasn’t hateful
Pros:

Location

Cons:

Old dark decor. After paying premium price for room, parking was not free

2026-09-15 • via Nuitee
الرحالة الصغير • solo_traveller • jo
6
2026-09-02 • via Nuitee
D
Diane • solo_traveller • us
9
Pros:

Professional, friendly staff. Delicious and generous portions for breakfast at the restaurant.

Cons:

Slippery tub. Slight mold smell from sink when water was running. Room 222. Meant to tell the front desk but forgot.

2026-08-31 • via Nuitee
H
H • solo_traveller • us
8
2026-07-23 • via Nuitee
D
Daphne • solo_traveller • us
10
Cons:

The fact that I paid for a King size bed and they gave me to full size beds and I paid 348 dollars.

2026-07-20 • via Nuitee
G
Gelinas • solo_traveller • ca
4
Pros:

Pas grand chose

Cons:

1 ascenseur
Le monsieur a la réception a oublier de me donner mon billet pour le déjeuner que j'avais payer.. et même si tu paies il y a encore des frais si tu prend admettons un jus d'orange... Au prix que l'on paie je trouve sa très dispendieux surtout que le prix est seulement pour 1.personne.. la douche ne fonctionnait pas .. il faisait extrêmement froid dans la chambre incapable d'augmenter la température.. quelqu'un a rentrer dans la chambre dans la nuit ce qui veut dire que la personne a la réception a donnée la même chambre que nous...

2026-07-20 • via Nuitee
A
ATrainRider • Business
6
Needs updating
Pros:

Standard Holiday Inn. Public areas are solid and staff is always helpful.
Rooms need some updating.
Had an issue with the thermostat…didn’t work. Thought it was fixed on day 2. Still didn’t work on day 3 (second attempt to fix…replaced the thermostat). Nope. I had one more night so I didn’t change rooms.
Management was aware and mentioned at checkout. They acknowledged but no compensation…standard apology.
Location is convenient. Access to public transportation. Walkable area.
Hotel restaurant is above average for all meals and is worth going to.

2026-07-13 • via Tripadvisor
K
Karin • couple • us
1
Pros:

We called HIA @ Carlyle by IHG around 6 pm on June 23 to let the front desk know we wouldn’t be checking in until 9 pm. We were then informed that our rooms had been cancelled. We had no communication from HIA @ Carlyle by IHG or Priceline about the cancellation. We spent at least an hour scrambling to find another place to stay. So disappointing & infuriating.

2026-07-01 • via Nuitee
L
lizcZ6887XN • Friends getaway • Catawba, South Carolina
10
Good Value
Pros:

Good location. Clean, comfortable, friendly staff. Convenient to DC.

2026-06-30 • via Tripadvisor
Y
Yuly Carolina • family_with_children • co
5
Pésimas instalaciones y servicio al cliente (no se alojen )
Pros:

La ubicación

Cons:

Mal servicio del personal , hotel en malas condiciones , antiguo, olor a humedad , TV con poca señal , dice que incluye desayuno pero te lo cobran, cuando pides que te ayuden a solucionar son groseros , en el restaurante el mesero te rapa las cosas , es costoso para lo que ofrecen , no lo recomiendo para nada y menos si van en familia .solo había una recepcionistas amable que hablaba español , el resto del personal muy grosero. En la zona de lavado solo recibe monedas y no hay donde cambiar y nadie te cambia , es increíble que sea el método de pago y no tengan máquina de cambio .podría continuar con muchos comentarios malos pero con esto seguramente evito que tengan una mala experiencia

2026-06-28 • via Nuitee
G
Glenda • extended_group • us
8
2026-06-14 • via Nuitee
S
Samartean • solo_traveller • us
5
Pros:

Close to train station and parking was free even though online it said it was $18.

Cons:

It was cold and breakfast was not 100% included like it was listed online. You only receive $16 vouchers for adults but breakfast was more then that and it was not good.

2026-05-10 • via Nuitee
A
Anastasia Roseberry • family_with_children • us
8
2026-04-27 • via Nuitee
A
Allison • solo_traveller • us
8
Pros:

We were able to walk to the metro

Cons:

Felt like an odd location but wasnt an issue

2026-04-26 • via Nuitee
N
Njoroge • couple • ke
10
2026-04-21 • via Nuitee
K
Keri • family_with_children • us
1
Hotel is gross
Pros:

Nothing.

Cons:

Multiple windows are broken and they all looked dirty. Elevator was out of order. We decided not to stay after seeing the condition of the hotel and the hotel refused to refund our money.

2026-04-12 • via Nuitee
G
Gregory • solo_traveller • us
9
2026-04-05 • via Nuitee
T
Teresa • couple • us
6
Pros:

Convenient to Metro and Amtrak

Cons:

Small rooms. Breakfast not included.

2026-04-01 • via Nuitee
C
Christopher • couple • us
7
Convenient
Cons:

Paying 18$ for parking a rip off. Very disappointing.
Booth in breakfast area had large tear on seat and finger mark stains on upholstery. Not a good look!.

2026-03-30 • via Nuitee
A
Amatus • family_with_children • us
8
2026-03-27 • via Nuitee