Holiday Inn Express Boca Raton - West by IHG

Hotels
•
Holiday Inn Express
7.6 (509 reviews)
8144 Glades Road , Boca Raton , US
+1 561-482-7070

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and efficient staff / smooth check-in
Good location and easy parking
Free/acceptable breakfast
Some rooms clean and comfortable
Cool pool / pleasant pool area (when clean)
Quiet beds for some guests
Useful amenities when functioning (A/C, parking)
Cons:
Cleanliness issues: stained sheets, dirty rooms, cockroaches
Pool not clean or small
Room maintenance problems: noisy AC, broken shower head, clogged sink, non-working phone/fan
Sagging/old beds for some guests
Rude front desk incident reported
Reservation/cancellation handling problem (one guest)
Safety/door security concern and tight driveway access

Categories

Cleanliness
5
Multiple reviewers reported dirty areas: stained sheets, cockroaches, pool and general room cleanliness issues; cleanliness is below average but not uniformly catastrophic.
Service
9
Service is frequently praised — friendly, efficient staff and smooth check-ins — with isolated negative incidents (one rude front-desk employee reported). Overall service sentiment is strongly positive.
Location
8.5
Location and parking are commonly cited as positives (easy parking, convenient location, lakeside mention), though a few guests noted it felt like a retail parking lot or had tight driveway access.
Room Quality
5.5
Several room-specific problems reported: noisy/poor AC, sagging beds, plumbing issues, non-working fixtures and missing amenities (hair dryer/phone); overall room quality is below average.
Amenities
8
Amenities are mixed: free breakfast and parking are positives; pool and some facilities reported as small or not well maintained, but other amenities (A/C, pool access) are appreciated when functioning.
Value for Money
7.5
Mixed perceptions of value: several guests felt the price did not match the experience (cleanliness/room issues), while others found the location, breakfast and parking good value.
Food and Beverage
8
Breakfast/free breakfast is consistently noted and generally described as acceptable or good, though not exceptional.
Overall Experience
9.3
Overall sentiment is mixed but leans positive for many guests due to friendly staff, location and breakfast; significant isolated negatives (cleanliness, room defects) lowered specific categories but many guests still reported an overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
Located just off the Florida Turnpike in Boca Raton, the Holiday Inn Express provides easy access to shopping and golf opportunities, making it an ideal choice for leisure and business travelers alike.

Relaxation and Fitness
Guests can unwind by taking a dip in the outdoor swimming pool or staying active at the fitness centre, ensuring a well-rounded and enjoyable stay at the Holiday Inn Express Boca Raton - West.

Modern Amenities
With free WiFi, a complimentary breakfast buffet, and well-equipped guestrooms featuring convenient appliances and entertainment options, the hotel caters to the comfort and convenience of every guest.

Book now to experience the perfect blend of relaxation and convenience at the Holiday Inn Express Boca Raton - West.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 509 reviews
Cleanliness: 5
Service: 9
Location: 8.5
Room Quality: 5.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 9.3
L
Luz • family_with_children • us
10
2026-10-26 • via Nuitee
E
Eleonora • family_with_children • cl
10
2026-10-12 • via Nuitee
A
Afranio • family_with_children • us
10
2026-10-11 • via Nuitee
J
Joy • solo_traveller • us
9
Pros:

Clean customer service smile

2026-10-09 • via Nuitee
J
Julie • couple • us
1
Terrible
Pros:

Nothing

Cons:

The staff

2026-10-09 • via Nuitee
H
Herlieni • couple • us
7
2026-10-07 • via Nuitee
S
Suzanne • couple • us
5
Pros:

The staff was friendly.

Cons:

This is not the quality of hotel I usually book. The location was in a parking lot of stores. The pictures are decieving online. The pool area was not clean to use.

2026-10-07 • via Nuitee
J
Jose • solo_traveller • co
10
Cómodo y buen descanso
Pros:

Limpio

2026-09-14 • via Nuitee
G
Ghislaine • couple • us
10
2026-09-02 • via Nuitee
H
Hubert • couple • us
9
2026-09-01 • via Nuitee
R
richard • couple • us
9
Lakeside !!!!
Pros:

Good check in process
Cool pool to get in and cold A/C in the room

2026-08-31 • via Nuitee
M
Matt • couple • us
10
2026-08-24 • via Nuitee
J
Julebel • couple • us
10
2026-08-24 • via Nuitee
J
John • solo_traveller • us
5
it was not very enjoyable and probably won't chance a holiday in express again for the price I paid.
Pros:

I didn't have breakfast I had to leave at 6am and it didn't open til 6:30 very disappointing, room smelled of moisture, toilet wasn't cleaned or the shower.

Cons:

location

2026-08-23 • via Nuitee
E
Emranul • solo_traveller • us
10
2026-08-15 • via Nuitee
E
Emranul • solo_traveller • us
10
2026-08-15 • via Nuitee
E
Emranul • solo_traveller • us
10
2026-08-15 • via Nuitee
P
PAULO VICTOR LACERTDA DE ASSIS • solo_traveller • br
7
Pros:

Comprei 2 diárias mas só cheguei no segundo dia. Enviei e-mail dizendo que só chegaria às 8:00 da manhã do Segundo dia mas no entanto deram como cancelado minha reserva tendo em vista eu não ter chegado no primeiro dia. Resultado, tive que pagar uma nova diária.

2026-08-08 • via Nuitee
B
Bernadette • solo_traveller • bs
8
2026-08-07 • via Nuitee
N
Natalia • family_with_children • co
8
Very good option!
Pros:

We like the location, breakfast and beds! Our rooms were clean and comfortable! Parking was easy

Cons:

The swimming pool was not very clean

2026-08-04 • via Nuitee