Holiday Inn Express Boca Raton - West by IHG

Hotels
•
Holiday Inn Express
7.6 (605 reviews)
8144 Glades Road , Boca Raton , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient amenities
Cons:
Dirty rooms
Poor breakfast quality
Uncomfortable bedding

Categories

Cleanliness
6.9
Multiple mentions of dirty room and dishes contribute to a lower score.
Service
8.9
Positive feedback on front desk and staff interaction.
Location
8.9
Location consistently praised as a strong point.
Room Quality
6.4
Reports of uncomfortable beds and issues with room quality.
Amenities
7.4
Amenities need improvement based on breakfast and beverage observations.
Value for Money
7.4
Offers reasonable value but concerns raised about cleanliness affecting overall perception.
Food and Beverage
6.9
Breakfast received mixed reviews; suggested areas for improvement.
Overall Experience
8
Some positive experiences balanced with significant areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:36

Property Description

Convenient Location
Located just off the Florida Turnpike in Boca Raton, the Holiday Inn Express provides easy access to shopping and golf opportunities, making it an ideal choice for leisure and business travelers alike.

Relaxation and Fitness
Guests can unwind by taking a dip in the outdoor swimming pool or staying active at the fitness centre, ensuring a well-rounded and enjoyable stay at the Holiday Inn Express Boca Raton - West.

Modern Amenities
With free WiFi, a complimentary breakfast buffet, and well-equipped guestrooms featuring convenient appliances and entertainment options, the hotel caters to the comfort and convenience of every guest.

Book now to experience the perfect blend of relaxation and convenience at the Holiday Inn Express Boca Raton - West.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 605 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 6.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8
D
Dennis • solo_traveller • us
5
N/a
Pros:

Property ok

Cons:

The beds are not comfortable at all, and the rear, Door, exit, someone, leaf a large rock in the door, which is unsafe, and subject to break in’s. I closed the door properly

2026-06-18 • via Nuitee
A
Ashton • family_with_children • us
1
Wouldn’t come back, very unsanitary. Prefer Hilton.
Pros:

Staff was friendly

Cons:

Cockroaches in room. Very dirty

2026-06-17 • via Nuitee
B
Bernadette • solo_traveller • bs
8
Pros:

Everything

2026-06-17 • via Nuitee
G
GEORGE • solo_traveller • us
10
Pros:

Breakfast

Cons:

Pool pool was small

2026-06-12 • via Nuitee
L
Lunette • solo_traveller • us
10
2026-06-11 • via Nuitee
M
Maria • family_with_children • us
10
I recommend this hotel to anyone
Pros:

Everything was great

Cons:

Everything was good

2026-06-09 • via Nuitee
K
KIMBERLY • extended_group • us
5
2026-06-08 • via Nuitee
A
Artem • family_with_children • ru
9
2026-06-08 • via Nuitee
C
Calabrese • solo_traveller • us
3
Holiday Inn xɓpress was no "Holiday"
Pros:

The Free Breakfast

Cons:

These are just the highlights
Treated rudely by a male front desk employee named Joseph.

The bed in my room should have been replaced years ago. I slept in a deep bowl shaped depression that wreaked havoc on my back.

The air conditioning unit in my room powered on every 20 minutes sounding like malfunctioning jet engine. Imagive being waken up every twenty minutes when you had to wake up at 6am, start with a three hour drive, followed by a full day of work.

Add to all this, the room next to ours had a dog in it and the dog barked everytime someone walked down the hall, everytime a car parked in front of the room. Im severally allergic to dogs and yes even next door that dog caused a reaction and I had to use my inhaler which I haven't used in 13 months but carry with me always.

2026-06-07 • via Nuitee
A
Amanda • family_with_children • us
6
Not the best but decent place to shower & sleep
Pros:

Decent place to shower & sleep

Cons:

Not the cleanest

2026-06-03 • via Nuitee
M
Maureen • couple • gb
9
Enjoyable, friendly and efficient staff. Breakfast however was only just acceptable.
Pros:

Excellent cleanliness and well serviced.

Cons:

Rather difficult access from Baton but we managed, driveway being quite tight.

2026-06-01 • via Nuitee
L
Luely • extended_group • br
10
2026-06-01 • via Nuitee
Y
Yoni • solo_traveller • il
5
It’s a nice place, but I wouldn’t go there for a vacation.
Pros:

The staff was very pleasant and helpful. I complained about the floor. The man at the front desk wrote it down and the clean it at the same day.

Cons:

They should clean the pool more often.

2026-05-29 • via Nuitee
H
Hubert • extended_group • us
10
Stayed there multiple times and has always been good.
Pros:

Location is good and parking is easy.
Staff is all very great and friendly.

Cons:

No complaints.

2026-05-26 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

Loved the location! Plenty of shops nearby. Staff very pleasant. Xavier made me fresh eggs to accommodate my gluten allergy

Cons:

Wish more gluten free options were available on breakfast buffet

2026-05-26 • via Nuitee
J
jaquavian • couple • us
10
2026-05-20 • via Nuitee
L
Larry • couple • us
10
Great
Pros:

Everything

2026-05-19 • via Nuitee
M
Monica • couple • br
8
Bom custo benefício
Pros:

Localização

Cons:

Nada

2026-05-19 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-05-15 • via Nuitee
M
Mary • solo_traveller • us
6
Overall it was a satisfactory experience.
Pros:

Convenient location with a grocery shop adjacent. This is our second stay.

Cons:

Nothing outstanding, but it is clean and staff is friendly.

One complaint in Room 103- One of the beds had a noticeably saggy mattress and its sharp frame extended beyond the mattress, causing my husband to scrape his leg on more than one occasion.

Also, the faucet does not extend far enough over the sink, causing a constant accumulation of water on the counter.

2026-05-15 • via Nuitee