DoubleTree by Hilton Dallas Near the Galleria

Hotels
Doubletree by Hilton
8.7 (1104 reviews)
4099 Valley View Lane , Dallas , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Comfortable Rooms
Amenities
Cons:
High Price for Food
Noise at Night
Limited TV Channels

Categories

Cleanliness
8.76
The hotel was described as super clean in multiple reviews.
Service
9.23
Multiple reviews praised the friendly and helpful staff.
Location
8.77
Guests appreciated the proximity to attractions.
Room Quality
8.72
Rooms were noted to be nice and comfortable.
Amenities
8.75
The hotel offered a good range of amenities.
Value for Money
8.21
Some reviews mentioned pricing issues, affecting perceived value.
Food and Beverage
8.26
Breakfast quality received mixed reviews, influencing the score.
Overall Experience
8.93
Overall, guests reported a great experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:06

Property Description

Convenient Location near Dallas Galleria
Located just 5 minutes' drive from the vibrant Dallas Galleria, the DoubleTree by Hilton Dallas offers a perfect blend of convenience and comfort.

Modern Amenities for a Relaxing Stay
Each room is equipped with a TV featuring premium cable channels and tea/coffee making facilities, ensuring a relaxing stay for all guests.

Warm Hospitality and Leisure Facilities
Experience a warm welcome with a delicious chocolate chip cookie upon check-in. Unwind at the state-of-the-art fitness center or take a refreshing swim in the outdoor pool, perfect for a leisurely stay.

Book your stay now at the DoubleTree by Hilton Dallas Near the Galleria for a memorable and enjoyable experience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note that the property is undergoing renovations.

We require a $100 deposit or authorization in addition to the room and tax amount at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1104 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.93
A
Allison family_with_children us
8
We enjoyed our stay.
Pros:

I was happily surprised at a shuttle service to nearby locations. With no swimming pool activity, we easily went to the Galleria Mall where we found a Build a Bear store. The hotel shuttle brought us back in time for the trip to the airport. The shuttle driver was friendly and took the long way to show the children how the trees and houses are different than at home. The activity helped make up for the unexpected layover in our travel plans and my choice of a hotel in North Dallas.
At the hotel, the children loved the "tiered seating area or steps" from the main lobby to the breakfast area.
I was delighted to see Crabtree and Evelyn soaps in the bathroom.

Cons:

The staff was polite informing us of the closed pool (too early in the season) and not a waffle day. The children who were looking forward to a waffle took the news well.

2026-05-23 via Nuitee
S
Shenqua solo_traveller us
8
Pros:

The area was good and the beds were comfortable.

Cons:

The toilet seats were too low, no free breakfast

2026-05-21 via Nuitee
T
Timothy extended_group us
9
Pros:

Breakfast was great and room was very nice!

Cons:

Bathroom could use a fan and increased shower water pressure. Room is great except for lack of lights and outlets. The bedside light seemed to flicker which gave me a headache so we tried to avoid it.

2026-05-18 via Nuitee
M
Monica solo_traveller us
2
First and last time staying here.
Pros:

The lobby was nice.

Cons:

The bathroom sink made a loud dripping noise after turning off the faucet and at random times, day and night. It would wake me up in the middle of the night several times. I told the front desk, and they said it was fixed, but was not.

2026-05-18 via Nuitee
E
Elvia couple us
6
2026-05-18 via Nuitee
T
Tanya family_with_children us
10
2026-05-18 via Nuitee
S
Shamar couple us
10
2026-05-18 via Nuitee
J
Jackson couple us
10
this stay is peaceful and the vibe was great
Pros:

the room was great and big and breakfast is amazing

Cons:

i had to check out i wanted to stay longer

2026-05-17 via Nuitee
C
Curtis couple us
10
2026-05-13 via Nuitee
C
Constance couple us
10
2026-05-10 via Nuitee
M
Mohammed solo_traveller us
5
No complimentary water!
Pros:

The room is spacious.

Cons:

I expected much better from this property. While the check-in process was fine, the room itself had major cleanliness issues. The sink was actively moldy, which is both gross and a clear sign that housekeeping is cutting corners. It completely ruined the experience for me. Until management seriously addresses their cleaning protocols, I can't recommend this hotel to anyone. In addition to that, they charged us after we left $3 for a bottle of water! There is no complimentary water. This is such a cheap move to do.

2026-05-10 via Nuitee
G
Gustav solo_traveller us
10
2026-05-05 via Nuitee
S
Steve family_with_children us
9
2026-05-05 via Nuitee
M
Maria couple us
5
Fair
Pros:

The room
Refrigerator and microwave
On the floor

Cons:

Breakfast was good
But prices are high

2026-05-04 via Nuitee
D
Donna solo_traveller us
10
Why a parking fee
Pros:

I love this place it was close to our event and most everything else, I was surprised by the parking fee, but overall it was clean and nice place.

Cons:

The parking fee.

2026-05-04 via Nuitee
B
Brian extended_group us
9
Staff is friendly and professional. We will be back
2026-05-04 via Nuitee
R
Ramsey couple us
10
Excellent
Pros:

Good

Cons:

Healthier choices

2026-05-02 via Nuitee
M
Marquis couple us
7
It was good would stay again if I came back in town but hopefully have a functional A/C
Pros:

The executive room was really nice!!!

Cons:

There was a dirty towel that was left behind in our room and the A/C barely worked after being adjusted

2026-04-28 via Nuitee
T
Tamekia couple us
10
2026-04-27 via Nuitee
W
Walker couple us
8
It was very nice and relaxing
Pros:

Breakfast was very nice, buffet style and all things stayed supplied

Cons:

The elevator was only running at 50%

2026-04-25 via Nuitee