Holiday Inn Express & Suites - San Jose Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (2016 reviews)
2080 N. 1st Street , San Jose , us
+14083920111

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness of the room
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Service inconsistencies
Noise disturbances

Categories

Cleanliness
7.13
Multiple reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
9.1
Friendly staff mentioned; service issues were noted but not predominant.
Location
8.14
Close to the airport but concerns about neighborhood safety were raised.
Room Quality
7.59
Mixed sentiments regarding room quality; issues with noise and cleanliness reported.
Amenities
8.12
Amenities such as breakfast and pool were mentioned; however, some were unsatisfactory.
Value for Money
8.58
Overall good value for the price, although some guests felt the service was lacking.
Food and Beverage
8.63
Breakfast was generally well-received but options could be improved.
Overall Experience
9.1
Overall positive experience despite several negative mentions, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:38

Property Description

Convenient Location
Located within close proximity to major attractions like the San Jose Convention Center and Shoreline Amphitheatre, Holiday Inn Express & Suites - San Jose Airport, an IHG Hotel offers easy access to the best of San Jose.

Modern Amenities
Enjoy a comfortable stay with amenities such as an indoor pool, fitness centre, and free shuttle service. Each room is equipped with a coffee machine, air conditioning, safety deposit box, and a flat-screen TV for your convenience.

Business and Leisure Facilities
Whether you're traveling for work or leisure, take advantage of the on-site business centre and relax at the snack bar. With the San Jose Diridon Amtrak Station and the airport nearby, your stay at Holiday Inn Express & Suites is both convenient and enjoyable.

Book your stay now at Holiday Inn Express & Suites - San Jose Airport for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2016 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
C
Cynthia • couple • us
9
2026-07-04 • via Nuitee
A
Aaron • solo_traveller • us
10
Pros:

Everything. Cleanliness and hospitality was great.

2026-07-04 • via Nuitee
K
kristina • solo_traveller • us
4
2026-07-03 • via Nuitee
O
Olivia • family_with_children • us
4
It was ok. It could have been a little better.
Pros:

Location

Cons:

The door to the patio didn’t lock so I had to block the door so the kids would stop running outside. Shower had so slip mat inside 2 of my kids fell in the shower.

2026-07-03 • via Nuitee
C
Chiang • couple • tw
9
2026-07-03 • via Nuitee
J
Janelle • family_with_children • us
10
Had a wonderful stay
Pros:

Was beutiful

Cons:

Convince and roomy clean

2026-07-03 • via Nuitee
A
Ahmad • solo_traveller • us
9
Pros:

Location

2026-07-02 • via Nuitee
Y
Yuan Hsin • solo_traveller • tw
8
2026-07-02 • via Nuitee
M
monique • couple • us
10
2026-07-02 • via Nuitee
G
Gerson Marcony • extended_group • us
10
Pros:

Everything was great

Cons:

Nothing

2026-07-02 • via Nuitee
A
Alejandra • couple • us
3
Pros:

La ubicación

Cons:

La cama es una basura, colchones y almohadas que te hundes de lo malos que son. Mi esposo y yo nos quedamos 3 días y ahora tenemos un dolor fatal de cuello y espalda. Aparte de todo televisores viejos que no puedes ver Netflix ni YouTube, NADA !

2026-07-01 • via Nuitee
A
Alicia • solo_traveller • us
7
Pros:

Easy check in

Cons:

Additional $50 secure fee at registration after reservation was fully paid through the booking app.

2026-07-01 • via Nuitee
A
Angela Viviana • couple • us
10
Son muy amables todos los del personal
Pros:

Si me encantó

Cons:

Todo me gustó

2026-07-01 • via Nuitee
V
Verenice • couple • us
9
2026-06-30 • via Nuitee
A
Angela Viviana • couple • us
10
Todo genial
Pros:

Todo

Cons:

Me gustó todo

2026-06-30 • via Nuitee
A
Alicia • solo_traveller • us
10
Pros:

Everything

2026-06-30 • via Nuitee
A
Arturo • couple • us
10
I didn’t have much time to look around but what I saw while walking from the entrance to lobby and my room I saw the gym
Pros:

The entrance looks nice and the lobby looks good

Cons:

The hallways lights are darker, is nice to save energy but should be at least every few lights on and go on

2026-06-29 • via Nuitee
J
jose • family_with_children • us
10
2026-06-29 • via Nuitee
M
Mary • couple • us
7
Pros:

Friendly and helpful staff.

Cons:

Cleaner bathroom. Long black hair in shower & bathroom floor that was not ours.

2026-06-29 • via Nuitee
A
Angela • couple • us
6
2026-06-29 • via Nuitee