Holiday Inn Express & Suites - San Jose Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (1904 reviews)
2080 N. 1st Street , San Jose , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness of the room
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Service inconsistencies
Noise disturbances

Categories

Cleanliness
7.13
Multiple reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
9.1
Friendly staff mentioned; service issues were noted but not predominant.
Location
8.14
Close to the airport but concerns about neighborhood safety were raised.
Room Quality
7.59
Mixed sentiments regarding room quality; issues with noise and cleanliness reported.
Amenities
8.12
Amenities such as breakfast and pool were mentioned; however, some were unsatisfactory.
Value for Money
8.58
Overall good value for the price, although some guests felt the service was lacking.
Food and Beverage
8.63
Breakfast was generally well-received but options could be improved.
Overall Experience
9.1
Overall positive experience despite several negative mentions, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:38

Property Description

Convenient Location
Located within close proximity to major attractions like the San Jose Convention Center and Shoreline Amphitheatre, Holiday Inn Express & Suites - San Jose Airport, an IHG Hotel offers easy access to the best of San Jose.

Modern Amenities
Enjoy a comfortable stay with amenities such as an indoor pool, fitness centre, and free shuttle service. Each room is equipped with a coffee machine, air conditioning, safety deposit box, and a flat-screen TV for your convenience.

Business and Leisure Facilities
Whether you're traveling for work or leisure, take advantage of the on-site business centre and relax at the snack bar. With the San Jose Diridon Amtrak Station and the airport nearby, your stay at Holiday Inn Express & Suites is both convenient and enjoyable.

Book your stay now at Holiday Inn Express & Suites - San Jose Airport for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1904 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
J
Jennifer • solo_traveller • us
10
2026-05-23 • via Nuitee
A
Angel • solo_traveller • us
10
Great Stay
Pros:

Very nice accommodations, clean and friendly customer service.

2026-05-23 • via Nuitee
V
Viray • couple • us
5
Overall, the stay was okay.
Pros:

The bed and pillows were surprisingly comfortable, and the breakfast was decent.

Cons:

The room didn’t smell very fresh, and the bathroom could use updating. The tub drain kept clogging, though my husband was able to clean it out and remove the hair buildup. We also had to request a box of tissues. Better-quality toiletries would be a nice touch, as we chose not to use the ones provided.

2026-05-23 • via Nuitee
M
Mary • solo_traveller • us
5
2026-05-23 • via Nuitee
K
Khanh • couple • us
1
2026-05-23 • via Nuitee
G
Giovanni • extended_group • us
10
2026-05-22 • via Nuitee
M
Mayra • extended_group • us
7
Pros:

The property is clean and easy to locate and go and come back.

Cons:

The pool needs to be heated, even though it’s covered it’s not updated, I couldn’t enjoy the evening with my children as that was one of the things we were looking for to relax while away from hm.

2026-05-22 • via Nuitee
H
Hideki • solo_traveller • jp
7
2026-05-22 • via Nuitee
E
Escardo • couple • uy
9
2026-05-22 • via Nuitee
M
Marison • couple • us
9
2026-05-21 • via Nuitee
D
Diaz • couple • us
3
2026-05-20 • via Nuitee
Y
Yansi • family_with_children • us
1
Pros:

Cuando llegue me habían cancelado la estadía

2026-05-20 • via Nuitee
A
Amanda • couple • us
8
Good for a nice quick overnight stay
Pros:

Close to the airport

Cons:

Shuttle service was full

2026-05-20 • via Nuitee
M
Macleoud • family_with_children • us
3
Pros:

clean

Cons:

The shower did not work, maintenance was in the room trying to fix it for about 20 minutes. light switches all didn't work. could use more towels.

2026-05-19 • via Nuitee
L
Laura • couple • us
6
2026-05-19 • via Nuitee
L
Labor • solo_traveller • us
9
Pros:

The staff was very nice . The location was perfect. Close to the airport and right on the light rail line so I could get around.

Cons:

The last two nights when I got to the hotel the water was not hot. I ended up taking cold showers.

2026-05-19 • via Nuitee
U
Ulises • couple • us
9
Cons:

Didn’t have baby crib available after requesting one

2026-05-19 • via Nuitee
M
Mykhailo Petruk • solo_traveller • us
10
2026-05-18 • via Nuitee
P
Pamela • couple • us
9
2026-05-18 • via Nuitee
瑩平carol • solo_traveller • us
7
Pros:

早餐和飲用水
床

Cons:

床有點軟

2026-05-17 • via Nuitee