Holiday Inn Express & Suites - San Jose Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (2209 reviews)
2080 N. 1st Street , San Jose , us
+1 408-392-0111

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness of the room
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Service inconsistencies
Noise disturbances

Categories

Cleanliness
7.13
Multiple reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
9.1
Friendly staff mentioned; service issues were noted but not predominant.
Location
8.14
Close to the airport but concerns about neighborhood safety were raised.
Room Quality
7.59
Mixed sentiments regarding room quality; issues with noise and cleanliness reported.
Amenities
8.12
Amenities such as breakfast and pool were mentioned; however, some were unsatisfactory.
Value for Money
8.58
Overall good value for the price, although some guests felt the service was lacking.
Food and Beverage
8.63
Breakfast was generally well-received but options could be improved.
Overall Experience
9.1
Overall positive experience despite several negative mentions, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:38

Property Description

Convenient Location
Located within close proximity to major attractions like the San Jose Convention Center and Shoreline Amphitheatre, Holiday Inn Express & Suites - San Jose Airport, an IHG Hotel offers easy access to the best of San Jose.

Modern Amenities
Enjoy a comfortable stay with amenities such as an indoor pool, fitness centre, and free shuttle service. Each room is equipped with a coffee machine, air conditioning, safety deposit box, and a flat-screen TV for your convenience.

Business and Leisure Facilities
Whether you're traveling for work or leisure, take advantage of the on-site business centre and relax at the snack bar. With the San Jose Diridon Amtrak Station and the airport nearby, your stay at Holiday Inn Express & Suites is both convenient and enjoyable.

Book your stay now at Holiday Inn Express & Suites - San Jose Airport for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

8.3
Based on 2209 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
M
Mark • solo_traveller • us
10
2026-08-29 • via Nuitee
A
Aaron • extended_group • us
10
2026-08-28 • via Nuitee
L
Lei • family_with_children • us
6
Pros:

房间比较大，光线也挺好的，干净卫生

Cons:

我们连续住了几天，第二天就没有人打扫房间了，最后一天凌晨火警响了，让住客全部跑出酒店，前台连个服务员都没有，在外面站了很久，发现没有任何情况就回房间了，酒店没有任何解释

2026-08-28 • via Nuitee
A
andre • solo_traveller • us
9
Pros:

Very good place to stay, good good stuff.

Cons:

The AC makes little bit too much noise 🙄, besides that, the place is nice.

2026-08-28 • via Nuitee
D
Desiree • family_with_children • us
10
2026-08-27 • via Nuitee
G
glorisel • couple • us
10
Great location
Pros:

Location is great

Cons:

The bathroom had ants

2026-08-27 • via Nuitee
J
James • couple • us
8
Great place to stay. Will come back!
Pros:

Clean and well maintained.

Cons:

Some kind of unit was making a fluttering
noise that was annoying.

2026-08-27 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-08-26 • via Nuitee
H
Havan • couple • us
10
It was a great stay and I will definitely return.
Pros:

It was clean !!!!!!

Cons:

Location

2026-08-26 • via Nuitee
A
ANGELA • solo_traveller • co
9
Pros:

Desayuno con opciones saludables. Barra de café disponible a toda hora. Muy buen servicio desde y hacia el aeropuerto. Armando es muy amable y servicial. Alba en recepción, queridísima y muy servicial.

Cons:

Un poco fría la piscina. Aunque realizan el reembolso, los US$50 que solicitan como depósito con tarjeta de crédito generan cierta sorpresa al llegar al hotel.

2026-08-26 • via Nuitee
J
Jose • family_with_children • us
8
2026-08-25 • via Nuitee
C
CHIN BEE • couple • my
8
Business trip friendly
Pros:

Room is big, internet is stable.

Cons:

Lift is slow, breakfast is so so, only have 1 washing machine but 3 dryer (2 was broken).

2026-08-25 • via Nuitee
S
Stephanie • solo_traveller • us
2
2026-08-24 • via Nuitee
M
Maria MIchener • couple • us
9
We had a quite room in the back side of the hotel and never heard the train or the plains.
Pros:

We loved the coffee machine as it grinds the beans per cup! The area was clean and large.

Cons:

Staff were very helpful but, only one person was working and a lot of people were checking in and out. He did a great job remaining positive while answering phones and assisting some demanding guests. The place is great for a night, and the rooms were clean and tidy.

2026-08-24 • via Nuitee
A
Axel • family_with_children • us
9
2026-08-23 • via Nuitee
M
martha • solo_traveller • us
8
2026-08-23 • via Nuitee
C
claudia • couple • us
10
I really recommend this hotel
Pros:

Everything, room was very clean, breakfast was good, beds were so comfortable. No noise at all. Staff was so friendly, helpful and respectful..

Cons:

Not enough parking lot, but they let us park in the front of the lobby. Thank you for letting us park there.

2026-08-23 • via Nuitee
S
Syed • solo_traveller • us
7
Pros:

Location, room size, room amenities, room cleanliness, breakfast choices.

Cons:

Overall hotel cleanliness, elevator issues, some amenities missing from one room but in another (safe box etc.), additional fees (parking etc.)

2026-08-23 • via Nuitee
K
Karla • couple • us
1
Not a Happy Camper
Pros:

I did not like nothing had the worst experience ever.

Cons:

I did not like nothing worse stay ever it was dirty and I saw a few cockroaches all the trash cans outside the elevators were all full. Let’s not talk about the room worse bed ever

2026-08-22 • via Nuitee
E
Eric • family_with_children • us
7
Pros:

Good breakfast. Big room and comfortable beds

Cons:

No early morning Airport shuttle. Having to pay for parking. No fridge in room when we arrived .

2026-08-22 • via Nuitee