Holiday Inn Express & Suites - San Jose Airport by IHG

Hotels
•
Holiday Inn Express
8.3 (1973 reviews)
2080 N. 1st Street , San Jose , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness of the room
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Service inconsistencies
Noise disturbances

Categories

Cleanliness
7.13
Multiple reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
9.1
Friendly staff mentioned; service issues were noted but not predominant.
Location
8.14
Close to the airport but concerns about neighborhood safety were raised.
Room Quality
7.59
Mixed sentiments regarding room quality; issues with noise and cleanliness reported.
Amenities
8.12
Amenities such as breakfast and pool were mentioned; however, some were unsatisfactory.
Value for Money
8.58
Overall good value for the price, although some guests felt the service was lacking.
Food and Beverage
8.63
Breakfast was generally well-received but options could be improved.
Overall Experience
9.1
Overall positive experience despite several negative mentions, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:38

Property Description

Convenient Location
Located within close proximity to major attractions like the San Jose Convention Center and Shoreline Amphitheatre, Holiday Inn Express & Suites - San Jose Airport, an IHG Hotel offers easy access to the best of San Jose.

Modern Amenities
Enjoy a comfortable stay with amenities such as an indoor pool, fitness centre, and free shuttle service. Each room is equipped with a coffee machine, air conditioning, safety deposit box, and a flat-screen TV for your convenience.

Business and Leisure Facilities
Whether you're traveling for work or leisure, take advantage of the on-site business centre and relax at the snack bar. With the San Jose Diridon Amtrak Station and the airport nearby, your stay at Holiday Inn Express & Suites is both convenient and enjoyable.

Book your stay now at Holiday Inn Express & Suites - San Jose Airport for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1973 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
K
Kimberly • extended_group • us
9
2026-06-13 • via Nuitee
E
Ezequiel • extended_group • us
9
Vacaciones
Pros:

La ubicación

Cons:

Su buen estado

2026-06-13 • via Nuitee
N
NORIHITO • extended_group • jp
8
満足。
Pros:

15時少し前に到着しましたが、ご対応いただきました。ありがとうございました。

Cons:

部屋が汚れが少し気になりました。

2026-06-11 • via Nuitee
W
William • solo_traveller • us
10
2026-06-11 • via Nuitee
A
Ayesha • family_with_children • us
1
Cons:

They charged $15 for parking and we were never notified

2026-06-11 • via Nuitee
S
Saul • couple • pe
10
2026-06-11 • via Nuitee
J
Jose • couple • pt
10
Excellent
Pros:

Location and parking

Cons:

Nothing I didn’t like!

2026-06-10 • via Nuitee
J
Jose • couple • pt
10
2026-06-10 • via Nuitee
H
Hornsby • solo_traveller • us
10
2026-06-09 • via Nuitee
P
Patricia • couple • us
9
2026-06-09 • via Nuitee
S
sabrina • couple • us
10
I come here so much! Probably my 9th stay!
Pros:

It’s very clean!!

Cons:

No complaints

2026-06-08 • via Nuitee
L
LRB • solo_traveller • us
10
Best little hotel!!
Pros:

The room was immaculate. The staff friendly & helpful. Breakfast was very good. Parking was iffy but only bcoz of the construction. It was very quiet at night & I was not disturbed by other guests at night or early in the morning. 4 min from airport. Would love to return.

Cons:

Just the construction of the new car charging stations. Only in the morning yo afternoon, but that's when I did need to sleep the first day. But the staff was very helpful in finding parking.

2026-06-08 • via Nuitee
P
Pavla • couple • cz
9
Pros:

Spatious room

Cons:

Very cold pool, paid parking

2026-06-07 • via Nuitee
S
Shannon • solo_traveller • us
8
Nice property
2026-06-06 • via Nuitee
M
Mariana • couple • us
10
2026-06-06 • via Nuitee
L
Liam • couple • us
8
Cons:

Almost everything at breakfast was gone by 9:00am

2026-06-06 • via Nuitee
• couple • us
8
2026-06-06 • via Nuitee
A
Alvarez • couple • us
10
2026-06-06 • via Nuitee
J
Jesus • family_with_children • us
3
I guess you get what you pay for
Pros:

I guess the price

Cons:

The room needs a complete remodel the carpet tile was peeling off

2026-06-06 • via Nuitee
J
James • solo_traveller • us
3
Microwave did not heat…
Pros:

Breakfast is good

Cons:

Microwave did not work(did not heat). No coffee machine in the room. Remote control sometimes worked, sometimes not.

2026-06-05 • via Nuitee