This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Luxurious Amenities
The Rescape in Miyako Island boasts an outdoor swimming pool, a private beach area, and a terrace overlooking the stunning surroundings. Guests can unwind by the pool or enjoy a leisurely stroll along the pristine beach.
Exceptional Service
With a multilingual staff fluent in English, French, and Japanese, guests can expect top-notch service at any hour. The 24-hour front desk ensures that all needs are met promptly and efficiently, adding a touch of convenience to your stay.
Convenient Location
Located just a short distance from popular attractions such as Cape Higashi Hennazaki Lighthouse and Kurima Bridge, The Rescape offers easy access to key landmarks. Additionally, the hotel's proximity to Miyako Airport makes travel arrangements seamless for guests.
Experience luxury, exceptional service, and convenience at The Rescape. Book your stay now for an unforgettable getaway.
A deposit may be required at the property.
The Rescape Miyakojima presents itself as a luxury property immersed in nature, but unfortunately our experience was far from what we would expect from a 5-star hotel.
The maintenance of the rooms was seriously lacking. We encountered various insects and small creatures inside the room, as well as a dirty shower and an overall sense of neglect. The private pool was particularly disappointing, with visible mould, rust and chipped areas — conditions that are difficult to reconcile with a luxury property.
The lack of proper maintenance was not limited to the room. Even the air-conditioning vents in the reception area appeared to be covered with mould, which was particularly concerning in a space that should immediately convey cleanliness and attention to detail.
The hotel is also advertised as offering a sea view, but in reality the view from our room was largely obstructed by overgrown and poorly maintained vegetation. The plants and trees had clearly not been properly pruned, making the promised sea view considerably less impressive than expected.
When I raised these issues and requested a refund because I intended to leave the property, I was told — in a manner I found rather dismissive and even derisive — that insects should be expected because the hotel is surrounded by nature.
Of course, staying in a property immersed in nature naturally means that the occasional insect may appear. That, however, is very different from using the surrounding nature as an excuse for inadequate cleaning and maintenance. Mould, rust, dirt, damaged fixtures and neglected vegetation are matters of upkeep, not an inevitable consequence of the location.
What was most disappointing was the considerable gap between the 5-star positioning and the actual standard of the property and services. In our experience, the hotel offers the appearance and pricing of a luxury resort, while the level of maintenance and service felt closer to that of a much lower-category property.
Prenotiamo un soggiorno dal 21 al 27 agosto in una struttura che, sulla carta, sembra perfetta per esplorare Miyakojima: una posizione splendida, immersa nel verde, una bellissima spiaggia privata poco affollata e camere spaziose con piscina privata.
Peccato che dietro questa bellissima facciata si nasconda probabilmente la peggiore esperienza che abbiamo mai avuto in un hotel.
Il 22 agosto, appena 24 ore dopo il nostro arrivo, veniamo avvisati che l’hotel avrebbe chiuso tre giorni dopo ed evacuato tutti gli ospiti a causa dei rischi legati al maltempo. La soluzione? Trovarci autonomamente un’altra sistemazione. Nessun aiuto concreto, nessuna alternativa proposta.
Nonostante ci venisse chiesto di lasciare l’hotel tre giorni prima del previsto, non si è mai presentato un direttore o un responsabile. Abbiamo dovuto discutere della situazione con lo staff della reception, senza che nessuno ci illustrasse personalmente le alternative o ci aiutasse a trovare una soluzione. Da un hotel a cinque stelle, in una situazione così eccezionale, mi sarei aspettata ben altro.
Decidiamo quindi di anticipare la partenza dall’isola, acquistando nuovi biglietti aerei e prenotando un altro hotel a Tokyo. Ci viene assicurato che le notti non usufruite verranno rimborsate.
Nel frattempo ci viene consigliato di non uscire a causa del maltempo. Il ristorante è pieno e decidiamo quindi di ordinare il room service. Il giorno dopo torna il sole e chiediamo di cancellare una cena prenotata solo perché il giorno precedente non era consigliabile uscire. Ci viene però chiesto di pagare una penale pari all’intero costo della cena perché non abbiamo dato 24 ore di preavviso.
Chiediamo inoltre se sia possibile effettuare il check-out dopo le 11, considerando che, proprio a causa della chiusura anticipata dell’hotel, abbiamo dovuto acquistare un nuovo volo in partenza nel pomeriggio. Ci viene risposto che, pagando un supplemento, possiamo mantenere la camera per altre due ore.
Besonders hervorheben möchten wir das aussergewöhnlich freundliche, herzliche und hilfsbereite Personal. Wir haben uns jederzeit sehr willkommen gefühlt. Auch die ruhige Lage und die Privatsphäre haben uns sehr gefallen.
Die Anlage ist teilweise deutlich in die Jahre gekommen. Insbesondere der Poolbereich und einige Bereiche der Anlage würden dringend eine Erneuerung bzw. Renovierung benötigen. Für ein Hotel dieser Kategorie wäre eine entsprechende Auffrischung aus unserer Sicht zwingend notwendig.
過ごしやすさ、総じてスタッフの対応
一つだけ、ドライヤーのクオリティが低い。
高級ホテルの部類に入ると思うので、そこをこだわった方がより快適になる。
La posizione, immersa nella natura, sulla spiaggia
La struttura è un po’ segnata dal tempo, l’arredo interno non è molto confortevole
施設スタッフの対応、笑顔が素敵だった
El staff very nice
No tenia vista al mar. La playa es espectacular, pero no había silla ni quitasoles ni nada. No puede ser. Ni toallas de playas, te daban una de porte de manos para ir a la playa. Adjunto foto. Terrible de descuidado todo, en las fotos se aprecia lo mal. No te renovaban las amenidades del baño. Un hotel carísimo , 750 usd por noche cada habitación, ridículo, que realmente no cumple con ningún estándar de hotel de playa. Amerita que devuelvan el dinero. Yo solicité que me cancelaran la estancia cuando llegamos, para irme a otro hotel. No fue posible. La comida mala y cara. El personal era amoroso y amable, no era su culpa. El hotel en si una estafa.
There is nothing I can recommend about this hotel, particularly at the price point it positions itself. We immediately checked out and went somewhere else.
Where to start. There are black marks all over the walls and cracks down them. Watermarks on the wardrobes, chips all over the door and peeling paint around the AC grills. The pool outside was missing at least 7 tiles, the table had visibly been repaired multiple times (it is a bog standard cheap folding wooden table) and there were black marks all done the walls where the water drains off the roof. Absolutely no care or maintenance made to keep the rooms looks in a fit state, no art on the walls or any type of decoration. We viewed 2 other rooms, they were the same. Then the main pool. Aside from the location, the water was dirty, there was rubbish blown in from the water right next to it, tatty sun loungers without a cushion or seat pad in sight. As I mentioned, we immediately checked out and booked another hotel.
La chambre était très confortable et très bien faite en terme d’espace. La literie était confortable.
Le petit déjeuner était très bon et directement servi à table.
L’hôtel est en perte de vitesse, il y a très peu d’activités et la plage est très sale.
Le personnel aussi agréable qu’il soit, ne parle quasiment pas anglais.
Beautiful location. Friendly staff. Fantastic rooms and service. So peaceful place.
정말 아무에게도 간섭 받지 않고 조용히 쉬다 가서 좋았어요
레스토랑 예약 같은 경우 전날에 미리 문자를 보내줬으면 어땠을까 하는 아쉬움이 커요
Your guide to the flawless travel experience