Capri by Fraser Johor Bahru

Hotels
Frasers Hospitality
8.6 (4976 reviews)
Menara Tiga Serangkai, Jalan Tengku Azizah , Johor Bahru , my

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Comfortable rooms
Cons:
Disappointing breakfast
WiFi connectivity issues

Categories

Cleanliness
8.73
The facilities are clean, and the rooms are remarked as very clean and comfortable.
Service
8.9
Staff were friendly and helpful, with a specific mention of a staff member's excellent service.
Location
8.54
Location is convenient for border crossing, though mixed feelings about surrounding construction.
Room Quality
8.79
Rooms are described as nice, big, and comfortable.
Amenities
8.72
Amenities and service mentioned as satisfactory, with room for improvement.
Value for Money
8.68
Great for location and room quality, though some concerns about WiFi limits value.
Food and Beverage
7.73
Breakfast was disappointing for some guests.
Overall Experience
8.7
Overall pleasant stay with the consensus of repeat stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:02

Property Description

Luxurious Amenities
Capri by Fraser Johor Bahru boasts an outdoor swimming pool, fitness centre, and a restaurant for guests to enjoy.

Convenient Location
Located just 2 km from Johor Bahru Checkpoint, guests have easy access to popular attractions like LEGOLAND Malaysia and Johor Bahru Sentral railway station.

Exceptional Services
Guests can take advantage of the 24-hour front desk, shuttle service, and free WiFi during their stay.

Book your stay at Capri by Fraser Johor Bahru for a memorable and comfortable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Children are not allowed in the club lounge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for MYR 65 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4976 reviews
Cleanliness: 8.73
Service: 8.9
Location: 8.54
Room Quality: 8.79
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
B
Brandon solo_traveller sg
8
Pros:

The staff were friendly and awesone..prompt to u queries

Cons:

Just that its near the checkpoint and u might be caught up in tbe massive jam

2026-06-21 via Nuitee
K
Karina couple sg
9
2026-06-17 via Nuitee
S
SL solo_traveller sg
8
JB
Pros:

Room is very spacious and has a mini kitchen for reheating food and sink for washing. Staff is friendly and helpful.

Cons:

Hotel is located on the 'wrong' side of the Central area. You can see the hotel but cannot cross over due to the heavy construction in the area. Even the cars got to make a big round to reach the hotel.

2026-06-15 via Nuitee
L
Lim family_with_children sg
8
Good stay for a few nights
Pros:

The staff is helpful
The property is clean and rooms are spacious.
Beds are very comfortable

Cons:

The decor is a bit bare - empty spaces which make the room feel cold .

Location although not far from CIQ , it’s a bit challenging to walk to if with luggage and children . It prob will be better when the train station is up as it’s next to it . Right now, it’s inconvenient.

2026-06-14 via Nuitee
S
SITI couple sg
9
2026-06-12 via Nuitee
H
Hani solo_traveller sg
10
Pros:

the cleanliness of the room, the tasty breakfast, the swimming pool (even though had no chance to use it due to bad weather).

Cons:

1. the wardrobe's sliding door creaked during closing/opening.
2. i suggest to use a rubber/silicone chair leg caps to prevent the noisy screeching sound when the stools are moved.

2026-06-11 via Nuitee
C
Chris solo_traveller sg
10
2026-06-11 via Nuitee
M
Mohamed solo_traveller sg
10
2026-06-10 via Nuitee
N
Nick solo_traveller sg
10
Pros:

Staff are helpful and friendly

2026-06-09 via Nuitee
A
ATIQAH couple sg
6
2026-06-08 via Nuitee
M
Mohamad Azmi family_with_children sg
5
Pros:

Cleanliness

Cons:

Booking.com
Was told by receptionist I m not entitled for Breakfast. But on Booking.Com App it does show with breakfast.

2026-06-07 via Nuitee
M
Mohamad family_with_children my
9
2026-06-06 via Nuitee
S
Siti Naqiyah couple my
9
2026-06-05 via Nuitee
C
Charmaine solo_traveller sg
10
2026-06-04 via Nuitee
M
Muhammad Asadullah solo_traveller sg
9
2026-06-04 via Nuitee
S
Syazrin Eliza couple my
9
Pros:

Location is great.

2026-06-02 via Nuitee
R
Renee solo_traveller sg
10
2026-06-02 via Nuitee
S
Shereen family_with_children sg
6
Pros:

The size of the room is good but toilet is too big

Cons:

Toiletry and coffee tea, cups and spoon just enough for 2 pax. Room cleaning only clean the bed but not any other, cups didn't wash or keep. This is very disappointed.

2026-06-02 via Nuitee
M
Muhammad Nasruddin couple sg
9
It was wonderful stay grateful to stayed in the hotel
Pros:

It was clean and convenient for those who just came in from Singapore it’s like 5 mins away from the customs. The room was spacious and the bed is so comfortable to sleep on. The toilet is so clean and shampoos body wash is available. The facilities of the lights is well planned. Get to see the view from customs and the sea. Had a great breakfast meal with sandwiches, variety of breads, standard English breakfast and variety of drinks and coffee. The price is fair.

Cons:

The cons about it is when you taking grab from somewhere to go back to the hotel there will always be a traffic jam due to vehicles queuing for entering Singapore.

2026-06-02 via Nuitee
K
Kavi extended_group sg
9
2026-06-01 via Nuitee