The Volare, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.1 (360 reviews)
111 S Avenida De La Estrella , San Clemente , US
+1 949-361-3000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Swimming pool
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Excellent location — walkable to downtown, restaurants, and close to the beach
Helpful and friendly staff in most cases
Comfortable beds and some updated, clean rooms
Ocean/view rooms and usable balconies
Quiet and peaceful atmosphere for many guests
Onsite parking availability (though sometimes charged)
Cons:
New/extra parking fees and surprise surcharges
Inconsistent cleanliness (used K-cup, worn carpeting/furniture, scratchy sheets)
Outdated rooms and old beds in some units
Pool issues: unclear location, broken loungers, and water clarity concerns
Poor event support and sparse/rude sales-manager communication for events
Limited/poor breakfast offering

Categories

Cleanliness
7.9
Mixed mentions: several guests praised cleanliness ("very clean", "clean, updated"), but others reported issues (used K-cup left in coffee maker, dirty carpeting/furniture, scratchy sheets). Overall slightly below average due to recurring specific cleanliness complaints.
Service
9.5
Generally strong service: many guests called staff helpful, friendly, and excellent. A few complaints about event-sales communication and lack of event support lower the score slightly, but overall staff interactions are positive and consistent.
Location
10
Very strong positive sentiment: repeatedly cited as a major advantage (walking distance to downtown, close to restaurants/coffee, easy walk to beach, ocean views, trolley stop nearby). Location is a standout feature.
Room Quality
7.9
Mixed room quality: some rooms described as clean, updated and comfortable, while others noted outdated rooms, old beds, scratchy sheets, and worn carpeting/furniture. Overall slightly below top-tier due to these inconsistencies.
Amenities
8.5
Amenities received mixed feedback: balcony and pool access are positives, but guests reported unclear pool location, broken pool loungers, noisy freeway adjacency for some rooms, and new/announced parking fees. Still usable and useful for many guests.
Value for Money
6.5
Several guests felt the property was a bit expensive for what was provided (charges for parking, surprise surcharges, lackluster free breakfast), producing a below-average value perception.
Food and Beverage
5.5
Limited mentions focused on the free breakfast being disappointing/pathetic; little positive commentary on F&B, so this is the weakest category.
Overall Experience
9
Overall impressions skew positive due to excellent location, generally helpful staff, comfortable rooms for many guests, and good views. Notable negatives (parking fees, some cleanliness and amenity issues, inconsistent room updates) reduce the overall experience but do not overshadow the strong positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Ocean Views and Prime Location
Located just off Interstate 5, The Volare provides stunning ocean views and is conveniently situated near the vibrant shops and restaurants of Downtown San Clemente.

Luxurious Amenities
Guests can enjoy the outdoor pool with a hot tub, a modern gym, and a fully-equipped business center. The spacious rooms feature free WiFi, cable TV, a refrigerator, and a coffee machine. Some rooms even come with a cozy sofa bed for extra comfort.

Nearby Attractions
Situated within a short drive of the Pacific Golf Club and the historic Mission in San Juan Capistrano, The Volare offers easy access to popular local attractions.

Experience comfort and convenience at The Volare - book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 360 reviews
Cleanliness: 7.9
Service: 9.5
Location: 10
Room Quality: 7.9
Amenities: 8.5
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 9
D
Deborah • solo_traveller • us
8
Lovely place to stay overall.
Pros:

It's very clean and easy to stay at with decent rates. The beds are very comfortable, and there is parking onsite, which is a huge bonus in San Clemente. You can walk downtown very easily, and it's about a 15-20 minute walk to the beach.

Cons:

I have stayed here before, and now they charge for parking, which is new. Kind of a bummer because street parking is a hassle.

2026-10-22 • via Nuitee
A
Amber • solo_traveller • us
10
Pros:

The Ocean View

Cons:

Slip Mat for the shower it was slippery.

2026-10-20 • via Nuitee
K
Kranz • extended_group • us
4
Cons:

I booked The Pier Room for an event. The room was set up with cheap plastic cups and the staff never came to check on our event. Email correspondence with the Sales manager was sparse and made us feel as if we were bothering her. The emails were rude and the lacking 'hospitalitylity' to make us feel welcome and appreciated. I would not recommend this hotel for events.

2026-10-19 • via Nuitee
L
Logan • couple • us
10
2026-10-13 • via Nuitee
K
Katharyne • couple • br
6
Good location but needs renovation.
Pros:

Good location

Cons:

The hotel is in need of a renovation, everything looks old. The cleaning could be better and I think it’s a bit expensive for what you get.

2026-10-12 • via Nuitee
P
Phillippa • couple • gb
7
2026-10-07 • via Nuitee
G
Gary • couple • us
6
ok hotel
Pros:

location

Cons:

people not working hard

2026-09-18 • via Nuitee
J
John • solo_traveller • us
10
Great location peaceful and safe.
Pros:

The location was walking distance to any restaurant or morning coffee shop

Cons:

Close enough to the water without the price. I could still see the ocean from my room balcony

2026-09-17 • via Nuitee
J
Joseph • solo_traveller • us
9
Convenient, quiet comfortable place to rest in San Clemente
Pros:

It was a comfortable, quiet room, with a nice balcony which was a nice place to sit in the morning and drink coffee. The bathroom was good sized. The bed was comfortable.

Cons:

It was not made clear where the pool was located. I did not appreciate the $20/night (less than 18hrs) parking fee (I would rather pay more for the room and not have that little "surprise surcharge" when I checked in). I understand taking a credit card number for incidentals/security, but charging my card $150 (which will presumably be refunded in "7-10 days") was not appreciated. Kind of a "sleazy motel" move (I think most customers are not going to damage the rooms or cause an issue leading to $150 in damage to the room.

2026-09-11 • via Nuitee
S
Susie • couple • us
9
Pros:

Location

Cons:

A little outdated rooms -could use new carpet .

2026-09-09 • via Nuitee
P
Parlavecchio • solo_traveller • us
6
Pros:

View and location

Cons:

Terrible scratchy sheets and very old bed

2026-09-06 • via Nuitee
M
Melissa • family_with_children • us
10
Excellent stay! Would stay again!
Pros:

Clean, updated, comfortable, location, helpful staff, views

2026-09-05 • via Nuitee
C
Catherine • couple • us
10
Pros:

Quiet, quaint, clean and cozy. Staff was very nice and helpful.

2026-09-04 • via Nuitee
T
Todd • couple • us
9
Great friendly staff.
Pros:

Close to Del Mar st downtown
Close walk to Lor’s of restaurants and Starbucks and other coffee shops

Cons:

It was very warm weather and AC was good but barely kept up.

2026-08-31 • via Nuitee
D
Dominic • family_with_children • gb
8
Excellent location, staff, and rooms.
Pros:

Great location for Avenue del mar, walk to the beach in 15-20mins, and trolley stop one block away. Good sized room and lovely little balcony (useful for drying wet beach stuff) . Staff excellent.

Cons:

Had to sign out pool towels. Numerous broken pool loungers and not the clearest water. Freeway is adjacent, didn’t hear from room facing sea but very loud at point. No breakfast which for the price is disappointing but makes up for it with location. About to introduce extra fee for parking

2026-08-31 • via Nuitee
D
Dorinda • couple • us
9
We stay here for the proximity to family so it’s perfect for us.
Pros:

Location

Cons:

They left a used coffee k-cup in the coffee maker which made me wonder how well they cleaned 🤔.

2026-08-29 • via Nuitee
F
federico • family_with_children • it
8
2026-08-28 • via Nuitee
K
Karyn • couple • us
4
Loved San Clemente but would not stay at this hotel again.
Pros:

The bed was comfortable

Cons:

The pool borders I-5. The furniture and carpeting need deep cleaning. It is a mile from the beach. The free breakfast was pathetic.

2026-08-26 • via Nuitee
K
Krystal • couple • us
7
Hotel was pleasant and staff was friendly, close to restaurants and shops.
Pros:

I liked the proximity to restaurants and shops.

Cons:

Only One elevator that broke down, we had to go up and down 3 flights of stairs with luggage in 80 degree heat.

2026-08-24 • via Nuitee
R
Robert • couple • us
3
I will never come back or recommend
Pros:

The evening / overnight front desk Lady was very nice and very helpful and very friendly

Cons:

Disgusting deference maintaine

2026-08-24 • via Nuitee