The Verve Boston Natick, Tapestry Collection by Hilton

Hotels
•
Hilton Hotels & Resorts
8.2 (816 reviews)
1360 Worcester Street , Natick , US
+1 508-653-8800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Unique design
Convenient location
Clean rooms
Cons:
Poor cleanliness
Dark room quality
Amenities not as expected
Breakfast not included

Categories

Cleanliness
7.59
Several reviews pointed out issues with cleanliness, such as dirty rooms and dust.
Service
9.56
Numerous reviews praised the staff for being friendly, helpful, and attentive, especially mentioning Debbie and Ed.
Location
8.6
Conveniently located with accessibility to dining and amenities.
Room Quality
7.05
Some rooms were described as dark and lacking amenities, impacting comfort.
Amenities
8.08
The hotel offers a unique atmosphere, although some amenities were missing or described as inadequate.
Value for Money
8.04
General comments suggest reasonable pricing for the experience, though not without drawbacks.
Food and Beverage
7.59
Breakfast not included raised concerns, although some enjoyed the dining experience.
Overall Experience
9.06
Many guests reported a great overall experience, highlighting positive interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:51

Property Description

Upscale Location
Located steps away from the prestigious Natick Mall, The VERVE Hotel Boston-Natick offers a luxurious stay with convenient access to top-notch shopping and dining options.

Modern Amenities
Enjoy a completely non-smoking atmosphere, free Wi-Fi, and a state-of-the-art fitness center during your stay at The VERVE Hotel Boston-Natick. The contemporary guest rooms feature flat-screen cable TVs and coffee facilities for your comfort.

Gourmet Dining
Indulge in delicious meals at the on-site Pantry Restaurant for breakfast and lunch, and The Violet Thorn for dinner and cocktails. With seasonal menus crafted by our culinary experts, dining at our hotel is a culinary experience not to be missed.

Experience luxury and convenience at The VERVE Hotel Boston-Natick. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests younger than 21 years old may only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8.2
Based on 816 reviews
Cleanliness: 7.59
Service: 9.56
Location: 8.6
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 9.06
K
Kelly • solo_traveller • us
10
2026-09-14 • via Nuitee
A
Andy • couple • us
7
2026-09-07 • via Nuitee
R
Robin • couple • us
10
Pros:

Love it

2026-09-05 • via Nuitee
R
Robin • couple • us
8
we'd stay there again --economical and a good location
Pros:

location is excellent for a short drive to downtown Boston and much less expensive than hotels there

Cons:

front desk needed more staff most of the time

2026-09-05 • via Nuitee
A
Adriana • couple • us
10
2026-08-31 • via Nuitee
E
Emily • solo_traveller • us
5
Cons:

Weird vibes at this hotel. The 80s theme is a bit kitchy, and there is something very dated feeling about the hallways and rooms--and not in a good way. My room, while clean, had a strong musty smell to it. There was something kind of gross feeling about the bathroom.

2026-08-31 • via Nuitee
C
Candace • couple • us
10
We will definitely be back.
Pros:

My sister and I love coming here when we need a shopping vacation. So much fun

Cons:

Clean and friendly environment

2026-08-30 • via Nuitee
M
Madeleine • solo_traveller • us
4
2026-08-30 • via Nuitee
A
ADELI • family_with_children • us
8
Good for a short term stay
Pros:

clean and comfortable

Cons:

It is very far from downtown Boston. You have to have a car to stay there—no public transport.

2026-08-27 • via Nuitee
G
Gabrielle • couple • us
10
Pros:

Emma is wonderful! She is extremely kind.

2026-08-27 • via Nuitee
K
Kelvin • solo_traveller • de
9
Pros:

Alles sehr angenehm

2026-08-27 • via Nuitee
E
Elizabeth • solo_traveller • us
4
Overall strange experience here. Kind staff but many services were poorly executed.
Pros:

Good location, kind staff, comfy beds and pillows.

Cons:

Furniture in room was really worn, lampshade and lamp was dirty , housekeeping let themselves into my room when I had a DND on the door. Breakfast buffet was awful.My room was right next to the dumpsters outside which woke me up when they got picked up at 6:30AM.

2026-08-24 • via Nuitee
L
Luke • solo_traveller • us
9
2026-08-24 • via Nuitee
W
William • couple • us
7
I would recommend The Verve
Pros:

The Retro decor

Cons:

The showers

2026-08-23 • via Nuitee
A
Andy • couple • us
9
Pros:

The front desk staff were excellent and very helpful. The buffet breakfast was perfect for our needs. We chose the hotel because of its proximity to the Logan Express station and to my sister's house and it worked out perfectly.

2026-08-22 • via Nuitee
J
Jonathan • solo_traveller • us
10
2026-08-22 • via Nuitee
N
Nadia • extended_group • hn
9
2026-08-18 • via Nuitee
H
Harlie • solo_traveller • us
10
Pros:

Lava lamps

2026-08-18 • via Nuitee
A
April • couple • us
9
Quick, good location, nice staff
Pros:

Easy access

Cons:

Looked nice

2026-08-17 • via Nuitee
N
Norman • couple • us
7
2026-08-16 • via Nuitee