Holiday Inn Chicago North Shore by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7 (1191 reviews)
5300 West Touhy Avenue , Skokie , us
+1 847-679-8900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Nice pool and hot tub
Good location
Cons:
Cleanliness issues
Room not as booked
Poor value for breakfast

Categories

Cleanliness
5.21
Several mentions of cleanliness issues and dirty rooms.
Service
8.18
The staff was friendly but lacked warmth, still a generally positive sentiment.
Location
8.72
Positive sentiment about the hotel's location, convenient to venues.
Room Quality
6.17
Mixed feelings about room size and issues with bedding arrangements.
Amenities
7.7
Amenities like the pool and hot tub received positive feedback.
Value for Money
6.16
The breakfast buffet was not considered good value.
Food and Beverage
6.71
The breakfast was adequate, but not special.
Overall Experience
7.18
Overall experience was mixed; some good aspects but notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:40

Property Description

Luxurious Amenities and Services

The Holiday Inn Chicago North Shore boasts an expansive indoor pool and hot tub, a modern fitness center, and a state-of-the-art business center. Guests can also enjoy in-room dining services and free WiFi throughout the property.

Dining Experience at Bar Louie’s

Indulge in signature martinis or enjoy a delicious meal at Bar Louie’s, conveniently located in the hotel lobby. With offerings for breakfast, lunch, and dinner, including free meals for kids, there's something for every palate.

Convenient Location and Access

Situated in the heart of Skokie, IL, the hotel is home to the Skokie Conference and Banquet Center. With the Skokie Swift train station nearby and easy access to downtown Chicago and O’Hare International Airport, the hotel offers convenience for both leisure and business travelers.

Book your stay at Holiday Inn Chicago North Shore today for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 1191 reviews
Cleanliness: 5.21
Service: 8.18
Location: 8.72
Room Quality: 6.17
Amenities: 7.7
Value for Money: 6.16
Food and Beverage: 6.71
Overall Experience: 7.18
R
Reese • couple • us
4
Terrible room. The sheets and floor were damp. Was put in a room with broken AC which made everything super damp.
Pros:

Nice area

Cons:

Traffic

2026-07-25 • via Nuitee
R
Rafael • couple • us
10
2026-07-24 • via Nuitee
M
Munoz Briceno • extended_group • us
10
2026-07-23 • via Nuitee
K
Keith • couple • us
8
2026-07-23 • via Nuitee
S
Shao • extended_group • us
2
Cons:

The room smelled very bad, room service came really late in the day, there was bread crumbs in the room, smoke detector was chirping but no one knew how to fix it

2026-07-20 • via Nuitee
Y
Ya • extended_group • ca
6
Good breakfast and location, but bad room noises.
Pros:

Breakfast is very good.

Cons:

The shower does not work well. Since it’s near AC room, it’s noisy the whole night.

2026-07-20 • via Nuitee
C
Capacchione • family_with_children • us
7
2026-07-16 • via Nuitee
N
Nakisha • family_with_children • us
10
Pros:

It was great

Cons:

No complaints

2026-07-16 • via Nuitee
A
Angel • solo_traveller • us
7
It was near the house..
Pros:

It's okay. Staff was good.

Cons:

No shower curtain when we checked in. Did not receive one until the next morning. I couldn't believe that the breakfast wasn't included. Booking.com should post that with the rates

2026-07-16 • via Nuitee
Y
Yasir • family_with_children • us
1
A hotel stay so filthy and mold-infested it sent my wife to the ER — thank you to the Skokie ER doct
Pros:

There was mold everywhere in the room and the bathroom. The sheets and covers were dirty, stained, smelly, and ripped — the stains looked like they were from some kind of fluid. The AC was so bad it would either blast full power or switch to fan-only, with no in-between. The carpets, both in the room and throughout the hotel, reeked of humidity and mold.

The pool is inside the hotel’s main building, and even though it’s an indoor pool, you could clearly smell the chlorine and body odor mixed into the water.

On top of all this, there’s a hidden charge that never showed up on Booking.com: an additional $50 per day as a “security deposit.” For a 4-day stay, that’s another $200 you’re not told about and have no visibility into. They claim it’s refundable, but I haven’t received anything back yet. In total, I spent around $700, and I truly regret ever booking this place.

This whole experience was a nightmare that nearly cost us our health. I am submitting my emergency room discharge papers along with a formal complaint to the Better Business Bureau (BBB) to take this further. Thank you to the doctors at the Skokie emergency department who treated us.

Cons:

Everything and i listed it above

2026-07-11 • via Nuitee
J
joemJ7311WO • Family • San Mateo, California
2
The Worst Hotel EVER. Avoid at all costs.
Pros:

This Holiday Inn is a dumpster fire. It is literally falling apart and the Pakistani owners are too cheap or greedy to do anything about it. Consider that over 4 days at this hotel:
- The hot water for the entire hotel went out.
- The Power for the entire hotel went out.
- The air conditioning went out.
Furthermore the front door to our room was stuck shut. We had to kick it open to get in. It would’ve been a death trap in a fire. Management sent someone to fix it but they could not so they left it as is.
The Pakistani family that runs this place clearly doesn’t care. They are bleeding it for profit.

This place is a complete hole. Avoid at all costs.

2026-07-10 • via Tripadvisor
M
Mina • solo_traveller • us
7
Pros:

The pool and resto

Cons:

When the door card doesnt work, and its far from the frontdesk.
And, the sink is clogged.

2026-07-09 • via Nuitee
E
Eduardo • extended_group • us
8
2026-07-09 • via Nuitee
S
Sharon • couple • us
7
Decent
Pros:

Staff very knowledgeable and friendly.

Cons:

Bed uncomfortable, hot water not working.

2026-07-09 • via Nuitee
W
William • couple • us
10
2026-07-08 • via Nuitee
H
H987BDsyeda • Friends getaway
2
Nightmare
Pros:

By far my worst Holiday Inn experience. Cockroaches, leftover food in the room, a dollop of that brown/oily/smelly food on the furniture in the room, no hot water in the morning, garbage in the halls, loud repairs in the next room, dilapidated fixtures and furniture, and zero sympathy for the trouble. They want to extract the value from the land and Holiday Inn brand at your expense and horror. I called to complain multiple times, because no one was at the check out desk. No answer.

2026-07-07 • via Tripadvisor
S
Samatha • couple • us
7
Pros:

Cleaned

Cons:

The staff

2026-07-07 • via Nuitee
I
Isis • couple • us
7
2026-07-07 • via Nuitee
K
Kimyatta • solo_traveller • us
9
2 night stay
Pros:

I enjoyed the location. There were several places to eat in walking distance to hotel. Bar Louie was delicious and convenient.

Cons:

Our room's air wasn't working and after being told that they were working on it, I had to return to the front desk because it had not been fixed. They finally changed my room

2026-07-05 • via Nuitee
M
Marie Joe • couple • us
5
2026-07-03 • via Nuitee