Holiday Inn Singapore Orchard City Centre by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (3635 reviews)
11 Cavenagh Road , Singapore , sg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Limited breakfast options
Some cleanliness issues in surrounding area
High price for some services

Categories

Cleanliness
8.91
Generally clean rooms mentioned, but noted issues with lighting and surrounding areas.
Service
9.38
Staff are consistently praised for being friendly, helpful, and providing great service.
Location
8.92
Great central location, though some comments on cleanliness of surrounding areas.
Room Quality
8.37
Rooms were comfortable, but some issues with views and lack of amenities like a tub.
Amenities
8.9
Amenities are generally good, though more options in beverages would be appreciated.
Value for Money
8.36
Considered a bit expensive for a 3-star hotel, but good value for the central location.
Food and Beverage
8.41
Quality of food was good, but variety in breakfast options could be improved.
Overall Experience
9.18
Overall positive experiences noted, with many guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:41

Property Description

Prime Location
Conveniently situated near major MRT stations and the Central Business District, Holiday Inn Singapore Orchard City Centre offers easy access to Singapore's top attractions and dining options.

Comfortable Accommodation
Each guestroom is equipped with a 37-inch flat-screen TV, a three-function showerhead, and a choice of seven pillows for a personalized and relaxing stay.

Dining and Leisure
Enjoy award-winning Indian cuisine at Tandoor Restaurant, local and Asian dishes at Window on the Park, and unwind at the Lobby Lounge & Bar. Don't miss the rooftop pool and fitness center for relaxation and recreation.

Experience the best of Singapore at Holiday Inn Singapore Orchard City Centre. Book your stay now!

Important information:

Guests must present a valid physical Identity Card or Passport for verification during check-in. Note: Other IDs such as Singpass, work permits, long-term passes, driving licenses, and membership cards are not accepted.

Please note that a valid photo ID and a credit/debit/banking card corresponding to the name on the booking are required at check-in.

As part of our ongoing commitment to enhancing guest comfort and experience, the hotel is undergoing phased upgrades. Please note that our swimming pool will be temporarily closed from 25 July to 30 October 2026 for refurbishment. All other hotel facilities will continue to operate as usual.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.8
Based on 3635 reviews
Cleanliness: 8.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.18
K
Kelly solo_traveller nz
9
Exceptional service.
Pros:

The staff were exceptional and went out of their way to help. Rooms were lovely and the breakfast was very good.

Cons:

Whilst we were warned about the construction it was very noisy during the day.

2026-08-30 via Nuitee
C
Camilla family_with_children au
8
It was not worth the money.
Pros:

Close to shops and restaurants. Lovely buffet breakfast!

Cons:

We got upgraded to a room that actually was smaller than the one we initially booked and in the end when we checked out we paid more for the room than it was originally.

2026-08-29 via Nuitee
E
Ezequiel Diego family_with_children il
8
2026-08-25 via Nuitee
A
Al-Zambri couple my
7
Pleasant and comfy
Pros:

location is good

Cons:

N/A

2026-08-24 via Nuitee
J
Joao family_with_children pt
7
Would stay again if coming back to SG
Pros:

Localization and well priced

Cons:

Nothing in specific

2026-08-22 via Nuitee
F
Florian family_with_children au
8
Great hotel
Pros:

The breakfast chef and staff accommodated amazingly for our sons food allergies

2026-08-21 via Nuitee
R
Revanke couple lk
9
2026-08-18 via Nuitee
E
Erhan family_with_children nl
10
Great hotel at a great location.
Pros:

Location was perfect. Just 2 minutes walk from Orchard Road. Great hotel. Great and very helpfull staff. Nice and clean rooms. I would definitly book again in the future.

Cons:

Our first room we got, started to smell with chemicals, this because of the renovation, which was ongoing, without any questions they switched our room. The first room had a great view, but the second one did not have great view.

2026-08-18 via Nuitee
H
Hsiao Wen family_with_children tw
7
2026-08-18 via Nuitee
S
Sabrina couple it
10
Pros:

Pulizia, posizione, gentilezza. Non si e’ potuto usufruire della piscina perché in ristrutturazione. Ci hanno offerto upgrade della stanza, uso dell’executive lounge anche per colazione, uso della piscina del vicino hotel Concorde + un voucher per consumo interno all’hotel.

2026-08-18 via Nuitee
C
CHENG-CHUAN solo_traveller tw
10
2026-08-17 via Nuitee
A
Andora Hema family_with_children my
8
Holiday Inn made us feel like we came back home .
Pros:

Great Room .
Superb location
Wonderful staff
Best service I’ve had in recent times in SG

Cons:

Nothing - it was a bit crowded that’s about it

2026-08-16 via Nuitee
I
Iliketea family_with_children hk
5
2026-08-16 via Nuitee
ぼんちゃんぼんちゃん solo_traveller jp
9
Pros:

朝食がおいしかった!

Cons:

設備の古さは否めない

2026-08-16 via Nuitee
K
Ken solo_traveller au
8
Pros:

All good, but expensive

Cons:

Price was high but it was a public holiday
There was some construction work going on in adjoining rooms

2026-08-15 via Nuitee
K
KAI CHUNG family_with_children tw
10
高 CP 值
Pros:

便宜

Cons:

老舊

2026-08-15 via Nuitee
E
Evija family_with_children cy
9
2026-08-15 via Nuitee
M
Miroslav family_with_children cz
8
Pros:

Nice breakfast, the staff was helpful. Location is okay in terms of both taxi and access to public transportation.

Cons:

Swimming pool under reconstruction with option to use one in a nearby hotel. During daytime the reconstruction noise was audible throughout the hotel. The hotel did inform us a few days ahead about that, though. FX ATM machine offers rates 20% (!) below the market rate, reminded me of those at Prague airport.

2026-08-14 via Nuitee
T
Toru family_with_children jp
6
2026-08-14 via Nuitee
S
Senasinghe family_with_children lk
10
Excellent
Pros:

Great in everything. Bathroom and showers were great. Comfortable beds and great linen.

Cons:

Tv reception was a bit weak.

2026-08-14 via Nuitee