Holiday Inn Singapore Orchard City Centre by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (3543 reviews)
11 Cavenagh Road , Singapore , sg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Limited breakfast options
Some cleanliness issues in surrounding area
High price for some services

Categories

Cleanliness
8.91
Generally clean rooms mentioned, but noted issues with lighting and surrounding areas.
Service
9.38
Staff are consistently praised for being friendly, helpful, and providing great service.
Location
8.92
Great central location, though some comments on cleanliness of surrounding areas.
Room Quality
8.37
Rooms were comfortable, but some issues with views and lack of amenities like a tub.
Amenities
8.9
Amenities are generally good, though more options in beverages would be appreciated.
Value for Money
8.36
Considered a bit expensive for a 3-star hotel, but good value for the central location.
Food and Beverage
8.41
Quality of food was good, but variety in breakfast options could be improved.
Overall Experience
9.18
Overall positive experiences noted, with many guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:41

Property Description

Prime Location
Conveniently situated near major MRT stations and the Central Business District, Holiday Inn Singapore Orchard City Centre offers easy access to Singapore's top attractions and dining options.

Comfortable Accommodation
Each guestroom is equipped with a 37-inch flat-screen TV, a three-function showerhead, and a choice of seven pillows for a personalized and relaxing stay.

Dining and Leisure
Enjoy award-winning Indian cuisine at Tandoor Restaurant, local and Asian dishes at Window on the Park, and unwind at the Lobby Lounge & Bar. Don't miss the rooftop pool and fitness center for relaxation and recreation.

Experience the best of Singapore at Holiday Inn Singapore Orchard City Centre. Book your stay now!

Important information:

Guests must present a valid physical Identity Card or Passport for verification during check-in. Note: Other IDs such as Singpass, work permits, long-term passes, driving licenses, and membership cards are not accepted.

As part of our ongoing commitment to enhancing guest comfort and experience, the hotel will undergo phased upgrades from 15 January 2026. All works are carefully scheduled to minimise disruption. We sincerely appreciate your patience and understanding during this period.

Please note that a valid photo ID and a credit/debit/banking card corresponding to the name on the booking are required at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for S$ 104 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3543 reviews
Cleanliness: 8.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.18
M
Masri couple sg
8
Awsome for my me time with my wife
Pros:

Within distance to the nearest train station and town.

Cons:

The pub and ktvs makes it not children friendly.

2026-07-02 via Nuitee
A
ABHISHANT family_with_children in
10
Excellent
Pros:

Location, rooms, kids friendly

2026-07-01 via Nuitee
A
ABHISHANT family_with_children in
10
2026-07-01 via Nuitee
J
John family_with_children de
9
Pros:

The Holiday Inn Singapore is centrally located, within easy reach of all major attractions and malls. The staff are friendly and helpful, and we enjoyed the chats, the smiles, the care and entertainment. The hotel staff gave us a taste of the friendly atmosphere and welcoming culture in Singapore. The hotel is beautiful. The lobby area has a luxuriuous feel, the gym and pool on the top floor of the hotel are wonderfully private. Of course there is also service up by the pool area. Our room was lovely and quiet and the room service excellent. We did make use of the buffet breakfast option. This was quite good.

Cons:

There was nothing not to like. There was minor construction noise which the hotel warned us about before booking. It was so little noise, we barely noticed.

2026-06-30 via Nuitee
S
Shweta family_with_children au
8
enjoyed the stay
Pros:

rooms were good
location also close to lots of eating places and not too far form santosa

Cons:

construction work currently going on.
we were informed of this after the booking

2026-06-30 via Nuitee
A
Amelia Rosa family_with_children my
8
2026-06-30 via Nuitee
O
Olivia family_with_children au
10
Excellent- would stay again.
Pros:

Excellent location and facilities. Friendly and helpful staff with a delicious buffet breakfast.

2026-06-26 via Nuitee
M
Ming Siang family_with_children tw
10
絕佳地理位置,與人性化調整的貼心服務
Pros:

地理位置與貼心服務

Cons:

2026-06-23 via Nuitee
M
Melih solo_traveller tr
6
2026-06-21 via Nuitee
A
Annina solo_traveller fi
9
Pros:

Great pool. Clean. Very nice staff. Excellent location.

Cons:

Treadmills not working at the gym. Pool could be open until 11pm. Breakfast always the same and gets a bit boring in 2 weeks.

2026-06-20 via Nuitee
K
Kowara family_with_children id
9
2026-06-17 via Nuitee
J
Jayasinghe family_with_children ca
9
2026-06-17 via Nuitee
F
Fay family_with_children au
10
superb
2026-06-06 via Nuitee
R
Robert couple au
10
No problems I would stay there again
Pros:

Very well laid out especially the rec/ sitting area

2026-06-05 via Nuitee
H
Helen couple au
3
Appalling. Don’t book this hotel until the renovations are complete.
Pros:

Staff were excellent

Cons:

The room smelled of lacquer from recent renovation. Renovations were taking place above us from 9am-9pm daily and the noise was deafening. Very unpleasant. Manager kindly offered us compensation by way of a room to “rest” in for a few hours, complimentary buffet dinner and shuttle to the airport - all of which we were extremely grateful for, however nothing could compensate for the constant drilling and jackhammering directly above us. Loud to the point of not being able to hold a conversation. These rooms should never have been allowed to be occupied while the renovations are taking place.

2026-06-05 via Nuitee
T
Tharalinee family_with_children sg
7
Comfortable stay but not worth the price
Pros:

The staffs are nice

Cons:

Hotel is quite old.
There is a construction noise from other floors which we were not aware of before booking but they just sent us a message after we have already booked it.
Breakfast variety was ok but not impressive.

2026-06-03 via Nuitee
C
Christine solo_traveller my
8
Good Stay with Family and nice service when we check out
Pros:

The location is close to Somerset MRT and Centrepoint. The staff are friendly and helpful.

Cons:

Nothing for now.

2026-06-02 via Nuitee
A
Amit family_with_children in
9
2026-06-01 via Nuitee
A
Anca solo_traveller ro
10
2026-06-01 via Nuitee
D
Diana Leb solo_traveller hk
2
Pros:

Staff were professional, location was ok, rooms were decent

Cons:

Massive construction and demolition works ongoing every day 9 am to 6pm non stop without break except Sundays. The sledge hammer and wall demolition is incredibly loud and even during lunch not allowing kids to sleep. AC was not working too cold all night. Works ongoing since January and at checking you are only told about "some minor works with minimal disruption" while the actual works are massive and should require hotel to close while they are done... And of course bookings are non refundable when people find out about them on the spot... Terrible management choice and poor staff who need to handle angry guests, we do feel sorry for them.

2026-06-01 via Nuitee