Holiday Inn Singapore Orchard City Centre by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (3559 reviews)
11 Cavenagh Road , Singapore , sg
+65 6733 8333

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Limited breakfast options
Some cleanliness issues in surrounding area
High price for some services

Categories

Cleanliness
8.91
Generally clean rooms mentioned, but noted issues with lighting and surrounding areas.
Service
9.38
Staff are consistently praised for being friendly, helpful, and providing great service.
Location
8.92
Great central location, though some comments on cleanliness of surrounding areas.
Room Quality
8.37
Rooms were comfortable, but some issues with views and lack of amenities like a tub.
Amenities
8.9
Amenities are generally good, though more options in beverages would be appreciated.
Value for Money
8.36
Considered a bit expensive for a 3-star hotel, but good value for the central location.
Food and Beverage
8.41
Quality of food was good, but variety in breakfast options could be improved.
Overall Experience
9.18
Overall positive experiences noted, with many guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:41

Property Description

Prime Location
Conveniently situated near major MRT stations and the Central Business District, Holiday Inn Singapore Orchard City Centre offers easy access to Singapore's top attractions and dining options.

Comfortable Accommodation
Each guestroom is equipped with a 37-inch flat-screen TV, a three-function showerhead, and a choice of seven pillows for a personalized and relaxing stay.

Dining and Leisure
Enjoy award-winning Indian cuisine at Tandoor Restaurant, local and Asian dishes at Window on the Park, and unwind at the Lobby Lounge & Bar. Don't miss the rooftop pool and fitness center for relaxation and recreation.

Experience the best of Singapore at Holiday Inn Singapore Orchard City Centre. Book your stay now!

Important information:

Guests must present a valid physical Identity Card or Passport for verification during check-in. Note: Other IDs such as Singpass, work permits, long-term passes, driving licenses, and membership cards are not accepted.

As part of our ongoing commitment to enhancing guest comfort and experience, the hotel will undergo phased upgrades from 15 January 2026. All works are carefully scheduled to minimise disruption. We sincerely appreciate your patience and understanding during this period.

Please note that a valid photo ID and a credit/debit/banking card corresponding to the name on the booking are required at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for S$ 104 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3559 reviews
Cleanliness: 8.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.18
A
Adam • family_with_children • th
8
2026-07-25 • via Nuitee
M
Misun • family_with_children • kr
10
Great location and comfortable stay
Pros:

Great location and comfortable stay

Cons:

Smell in the corridor

2026-07-25 • via Nuitee
S
Stefania • family_with_children • it
7
Struttura datata e semplice ma abbastanza efficiente
Pros:

La lounge ben organizzata. Colazione per lo più asiatica e poche cose occidentali ma i camerieri cercavano di provvedere alle necessità

Cons:

Ci hanno avvisato solo 2 giorni prima del nostro arrivo di lavori in corso che andavano avanti da 6 mesi. Per rimediare ci hanno dato la camera 3 ore prima del normale check-in e ci hanno permesso un late check-out senza pagamento ulteriore

2026-07-24 • via Nuitee
P
Patience • family_with_children • gb
7
Good.
Pros:

Location.
Good breakfast options.

Cons:

The moldy smell in one of the rooms.

2026-07-23 • via Nuitee
W
WALEED • family_with_children • sa
10
2026-07-23 • via Nuitee
R
Roland • family_with_children • de
10
Tolle sechs Tage in einem schönen Hotel in Singapur
Pros:

Sehr gute Lage, Pool toll, Personal sehr freundlich und Frühstück gut

Cons:

-

2026-07-23 • via Nuitee
S
Sreekanth • family_with_children • au
8
2026-07-23 • via Nuitee
Y
Yingzhou • family_with_children • au
10
2026-07-20 • via Nuitee
A
AIKO • family_with_children • jp
8
good!
Pros:

good, kind staff.

Cons:

ants are in the room.

2026-07-20 • via Nuitee
D
Dileep • family_with_children • in
9
2026-07-19 • via Nuitee
M
Minh • family_with_children • nl
7
Ligging was perfect.
Pros:

Locatie

Cons:

Qua prijs kwaliteit verhouding wel aan de dure kant voor alleen een standaard slaapkamer.

2026-07-19 • via Nuitee
D
david • family_with_children • au
10
Thoroughly enjoyed our family stay
Pros:

Excellent hotel in good location. Everything you could ask for on hand

Cons:

All good

2026-07-19 • via Nuitee
I
Isabelle • family_with_children • re
8
Pros:

Le personnel a été compréhensif et réactif pour le changement de chambre suite aux bruits extérieurs nocturnes. Du coup, nous nous sommes trouvés dans une chambre donnant sur l'avant de l'hôtel (côté autoroute) qui était beaucoup plus silencieuse pour nous.
L'hôtel se situe à proximité de la rue Orchard et de ses centres commerciaux, ainsi que du métro et un bus qui mène à l'aéroport. Juste à côté de l'hôtel, il y a une laverie ouverte 24h/24 (même si la journée me semble plus rassurant), très propre et il y a un personnel sur place pour vous aider (notamment à mettre les vêtements dans le sèche linge une fois que le cycle du lave linge est terminé)

Cons:

Nous étions dans une chambre qui donnait sur l'arrière de l'hôtel, bruyant la nuit, en raison de la présence de clubs (nous l'avons su après)
Le lit double est étroit pour 2 personnes et rebondit lorsque l'autre personne se retourne, ce qui est inconfortable

2026-07-18 • via Nuitee
J
Joanna • extended_group • bn
9
2026-07-18 • via Nuitee
A
Amur Ali • family_with_children • om
8
Lovely hotel
Pros:

The rooms were nice and very clean, the staff were wonderful and they accommodated all of our requests.

2026-07-17 • via Nuitee
D
Donna • solo_traveller • nl
10
2026-07-17 • via Nuitee
K
Keith • couple • gb
10
Great location, great room and excellent staff.
Pros:

Great location for sightseeing.

Cons:

Nothing, everything was 10/10.

2026-07-17 • via Nuitee
D
Daniel • family_with_children • nz
7
Despite the above, it was a nice stay a the staff couldn’t be better.
Pros:

Location, facilities and staff.

Cons:

Noisy nightclub nearby.

We booked (with free cancellation) mid 2025 for a stay in Jul 2026. No mention of renovations was made until a few days before our arrival and sometime after our free cancellation period had closed. The works started in January 2026 so plenty of opportunity to tell us before we confirmed/paid for our booking.

The website also said snacks would be available in the executive lounge pretty much all day. Unfortunately this is/was not the case.

None of these were major issues, but disappointing nonetheless.

2026-07-16 • via Nuitee
S
Sarra • solo_traveller • fr
7
Pros:

Le personnel est super gentil. La piscine est sympa après une journée de marche avec les enfants et les lits sont confortables.

2026-07-16 • via Nuitee
J
Jiri • family_with_children • au
10
Pros:

Excellent hotel, the rooms were new and staff could not be friendlier. We were afforded a late check out and assistance.
The location is very convent and easy to access transport options.

2026-07-16 • via Nuitee