Crowne Plaza Providence-Warwick (Airport) by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (922 reviews)
801 Greenwich Avenue , Warwick , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Noise disturbances
Inconsistent service and amenities

Categories

Cleanliness
8.18
Some guests mentioned cleanliness positively, while others experienced issues with room service.
Service
9.15
Staff were consistently praised for being friendly and accommodating.
Location
9.19
The location was frequently highlighted as convenient and prime.
Room Quality
8.64
Rooms described as clean and comfortable; some concerns about noise.
Amenities
8.17
Amenities were adequate, though some guests noted areas for improvement.
Value for Money
8.13
While some found it good value, others felt the price point was high.
Food and Beverage
8.68
Food options were noted as good, especially breakfast.
Overall Experience
8.65
Overall experiences from guests were largely positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:11

Property Description

Convenient Location
The Crowne Plaza Providence-Warwick (Airport) is just 3 km from T.F. Green Airport, offering easy access for travelers. Situated close to Warwick Mall and various local attractions, it's the perfect base for exploring the area.

Modern Amenities
Enjoy a comfortable stay in rooms equipped with flat-screen TVs, private bathrooms, and free WiFi. The hotel also boasts an indoor pool, fitness centre, and The Crossings Restaurant & Bar, ensuring a relaxing and convenient experience for guests.

Exceptional Services
With an airport shuttle, 24-hour front desk, and local area shuttle services, guests' needs are always met promptly. Whether for business meetings in the meeting facilities or leisurely outings to nearby attractions, Crowne Plaza provides top-notch service.

Book your stay at Crowne Plaza Providence-Warwick (Airport) for a seamless and enjoyable hotel experience.

Important information:

Please note, for 'Breakfast Included Rates', breakfast is included for 2 guests. Additional guests will incur additional fees.

Please note, for airport shuttle service is available upon request. Guests can contact the property directly when ready for a pick up.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Guest Reviews

8.6
Based on 922 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.65
K
Kristen • solo_traveller • us
9
Comfortable stay, friendly staff
Pros:

Comfortable and safe

2026-09-17 • via Nuitee
A
Azadeh • couple • us
8
2026-09-15 • via Nuitee
A
Alton • couple • us
10
2026-09-15 • via Nuitee
J
John • couple • us
10
2026-09-13 • via Nuitee
S
Susan • solo_traveller • us
3
2026-09-09 • via Nuitee
M
Melinda • couple • us
6
Meh.
Pros:

I liked the service received from the gentleman that checked us in. He was very polite and informative about the restaurants and amenities.

Cons:

The dogs barking on both sides of our room from arrival through departure. One reason why we didnt bring our dog. I can appreciate that you allow it for those that cant leave their pet behind but this was ridiculous. For $350 for one night and a basic room, a little overpriced.

2026-09-07 • via Nuitee
W
Walter • solo_traveller • us
10
2026-08-31 • via Nuitee
E
Elizabeth • solo_traveller • us
9
2026-08-29 • via Nuitee
D
Don Pilla • solo_traveller • ae
6
Pros:

Very Friendly Staff, good location

Cons:

Extremely loud aircon units, hard to sleep
Very slow room service due to under staffing

2026-08-29 • via Nuitee
A
Alton • couple • us
10
2026-08-29 • via Nuitee
L
Lourdes • couple • us
10
2026-08-27 • via Nuitee
C
Christopher • couple • us
10
2026-08-26 • via Nuitee
K
Kathryn • extended_group • us
7
Expensive and the lack of niceties means there is no reason for me to stay there again.
Pros:

Clean, comfortable, convenient location

Cons:

No bottles of water in the rooms, no microwave, no complimentary coffee or water in the lobby.

2026-08-18 • via Nuitee
R
Rebecca • couple • us
6
2026-08-14 • via Nuitee
K
Katie • solo_traveller • us
8
Pros:

Free parking, clean

Cons:

Ac was not working but they were able to fix it

2026-08-13 • via Nuitee
G
Gerardd • solo_traveller • us
9
Pros:

El cuarto

Cons:

La ubicación de la piscina

2026-08-12 • via Nuitee
J
Joanne • family_with_children • us
10
2026-08-11 • via Nuitee
D
Denis Victor • family_with_children • fr
10
Top, petite piscine, personnel très agréable
Pros:

Top, très propre, personnel très sympa, calme, rien à redire

Cons:

Rien

2026-08-11 • via Nuitee
K
Kevin • couple • gb
8
2026-08-09 • via Nuitee
P
PGRN60 • Family • Phoenix, Arizona
2
Worst experience ever !!!
Pros:

Check in is 3 pm arrived at 430 . Person at desk couldn’t find a room for us. Reservations were made in June and confirmed. Manager called, he rearranged a few things . 20 minutes later we had a room. We prepaid in June for 2 nights. We brought some of our luggage in , went to go back to the car , elevator button not working . You had to go up in the elevator 1st to go to the lobby or take the stairs . When being assigned a room the manager stated he gave us a room away from the kids that were there for a baseball championship. There were kids running up and down the halls . As I’m getting ready to go out for the evening , there is a knock at my door , a hotel representative is there telling me I was suppose to checkout. Told him we had reservations for 2 nights. He said he would extend our stay . Morning comes . Going for breakfast . Hallway stinks and there is a 1/2 full bottle of vodka in the hallway. Housekeeping ladies also in the hallway. No one picked it up. Go for breakfast . Ordered a Nan bread breakfast sandwich. Waited 15 minutes to be served a breakfast pizza. The ladies in the restaurant were very apologetic and did comp our breakfast. Back to the room to check out we have a bill for over $200 ! We had prepaid. We go to the desk ask for the manager . She won’t be back for20 minutes. The person at the desk was confrontational and not helpful at all. He basically stalled until the manger arrived. Then I find out I was not only charged $200+ but a separate $481 for the 2 original nights. She apologized (of course ) and credits my account but that won’t show for 3 days . Total over $700 they tried to steal from me !!!!!!! Let alone the time and anxiety they caused.
Do they not realize there is a school for hospitality in RI !!!!!!!!!

2026-08-08 • via Tripadvisor