Crowne Plaza Providence-Warwick (Airport) by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.5 (694 reviews)
801 Greenwich Avenue , Warwick , US
+1 401-732-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms frequently noted
Friendly and exceptional staff
Good location
Comfortable and safe
Pool and pleasant outdoor area
Free parking
Well-maintained facilities
Cons:
Noise issues (dogs barking, loud AC)
Room problems (bathroom smell, windows not opening, slippery shower)
Missing in-room niceties (no bottled water, microwave, lobby coffee)
Slow room service / understaffing
Food quality inconsistent (undercooked/overcooked items)
Instances of billing and front-desk handling problems

Categories

Cleanliness
9
Generally reported as clean and well cared for in multiple reviews ("Was clean", "Facilidades bien limpias", "très propre"), with a few isolated incidents (hallway odor and a discarded bottle reported in one stay) lowering a perfect score.
Service
10
Multiple strong positives about staff ("staff at check in were wonderful", "exceptional", "very friendly", named staff praised). Some isolated poor front-desk interactions reported, but overall service sentiment is strongly positive.
Location
10
Location repeatedly cited as a pro (explicit positives in several reviews). No significant negative location comments.
Room Quality
7.5
Mixed reports: comfortable rooms mentioned, but several issues reported (AC noisy or not working, windows not opening, bathroom smell, slippery shower, barking dogs, remote and hot-water problems), so room quality is below average for this set.
Amenities
8.5
Good amenities noted (pool, free parking, convenient features), but missing small niceties were repeatedly called out (no bottled water, no microwave, no complimentary lobby coffee/water) and some staffing delays in room service.
Value for Money
7
Multiple comments that the hotel felt expensive or not worth the price ("Ok but not worth the money", "a little overpriced", explicit complaints about charges and billing errors), indicating weaker value perception.
Food and Beverage
7.5
Mixed food reports: breakfast buffet praised by some but there are complaints about slow service and poor execution (undercooked rice, burnt meat, long waits for breakfast items).
Overall Experience
8.5
Overall a mix of comfortable, friendly-staff stays and a few seriously negative experiences (major billing/management and service failures). The aggregate impression is moderately positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
The Crowne Plaza Providence-Warwick (Airport) is just 3 km from T.F. Green Airport, offering easy access for travelers. Situated close to Warwick Mall and various local attractions, it's the perfect base for exploring the area.

Modern Amenities
Enjoy a comfortable stay in rooms equipped with flat-screen TVs, private bathrooms, and free WiFi. The hotel also boasts an indoor pool, fitness centre, and The Crossings Restaurant & Bar, ensuring a relaxing and convenient experience for guests.

Exceptional Services
With an airport shuttle, 24-hour front desk, and local area shuttle services, guests' needs are always met promptly. Whether for business meetings in the meeting facilities or leisurely outings to nearby attractions, Crowne Plaza provides top-notch service.

Book your stay at Crowne Plaza Providence-Warwick (Airport) for a seamless and enjoyable hotel experience.

Important information:

Please note, for 'Breakfast Included Rates', breakfast is included for 2 guests. Additional guests will incur additional fees.

Please note, for airport shuttle service is available upon request. Guests can contact the property directly when ready for a pick up.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Guest Reviews

8.5
Based on 694 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8.5
L
Leslie • couple • us
10
It was comfortable.
Pros:

Was clean, the staff at check in were wonderful. They were friendly and helpful.

Cons:

Nothing

2026-10-26 • via Nuitee
C
christina • family_with_children • us
9
2026-10-23 • via Nuitee
C
Christoph • family_with_children • de
7
Pros:

Sauer und praktisch.

Cons:

Fenster ließen sich nicht öffnen.

2026-10-20 • via Nuitee
R
Rebecca • couple • us
8
2026-10-15 • via Nuitee
D
David • solo_traveller • us
6
Ok but not worth the money I paid
Pros:

Location and amenities

Cons:

Bathroom smelled, first night I had trouble with the remote and an Asian woman at the desk was no help at all, also told her I had no hot water, she did nothing, I told her the shower was slippery but I had to ask a guy cleaning and he got me a Matt

2026-10-12 • via Nuitee
A
Allada • couple • us
10
Exceptional service great location!
Pros:

Location ! The staff was exceptional! Everyone was so nice! From the front desk to our service all 3 days at Breakfast! Liz had such a warm
personality and everyone was just amazing!

2026-10-10 • via Nuitee
L
Lott • solo_traveller • us
10
2026-10-08 • via Nuitee
K
Kristen • solo_traveller • us
9
Comfortable stay, friendly staff
Pros:

Comfortable and safe

2026-09-17 • via Nuitee
A
Azadeh • couple • us
8
2026-09-15 • via Nuitee
A
Alton • couple • us
10
2026-09-15 • via Nuitee
J
John • couple • us
10
2026-09-13 • via Nuitee
S
Susan • solo_traveller • us
3
2026-09-09 • via Nuitee
M
Melinda • couple • us
6
Meh.
Pros:

I liked the service received from the gentleman that checked us in. He was very polite and informative about the restaurants and amenities.

Cons:

The dogs barking on both sides of our room from arrival through departure. One reason why we didnt bring our dog. I can appreciate that you allow it for those that cant leave their pet behind but this was ridiculous. For $350 for one night and a basic room, a little overpriced.

2026-09-07 • via Nuitee
W
Walter • solo_traveller • us
10
2026-08-31 • via Nuitee
E
Elizabeth • solo_traveller • us
9
2026-08-29 • via Nuitee
D
Don Pilla • solo_traveller • ae
6
Pros:

Very Friendly Staff, good location

Cons:

Extremely loud aircon units, hard to sleep
Very slow room service due to under staffing

2026-08-29 • via Nuitee
A
Alton • couple • us
10
2026-08-29 • via Nuitee
L
Lourdes • couple • us
10
2026-08-27 • via Nuitee
C
Christopher • couple • us
10
2026-08-26 • via Nuitee
K
Kathryn • extended_group • us
7
Expensive and the lack of niceties means there is no reason for me to stay there again.
Pros:

Clean, comfortable, convenient location

Cons:

No bottles of water in the rooms, no microwave, no complimentary coffee or water in the lobby.

2026-08-18 • via Nuitee