Courtyard Hartford Cromwell

Hotels
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Courtyard by Marriott
Four Sebethe Drive , Cromwell , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Old room furnishings

Categories

Cleanliness
6.43
Cons related to mold in the shower and overall cleanliness issues in the bathroom.
Service
9.4
Friendly and helpful staff were highlighted positively in multiple reviews.
Location
8.94
Close to quick eating places and Walmart, which adds convenience.
Room Quality
6.89
Old furniture, uncomfortable beds, and other quality concerns noted.
Amenities
8.42
While some amenities like the sauna are mentioned positively, renovations impacted some areas.
Value for Money
8.38
Standard value expectations, but compromised by the condition of the facilities.
Food and Beverage
7.93
Breakfast bar noted to be better than usual, but bistro area renovation affects overall experience.
Overall Experience
8.4
Mixed sentiments overall; excellent service and staff but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:17

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy spacious rooms with modern amenities like cable TV, work desk, and complimentary Wi-Fi. Upgrade to a room with a whirlpool tub for ultimate relaxation.

Dining Delights: Start your day with a delicious buffet breakfast at Courtyard Café and savor Starbucks coffee in the lobby. Craving more? Head to the nearby Chilis Restaurant for a convenient dining experience.

Leisure and Exploration: Explore nearby attractions like the New Britain Youth Museum and Dinosaur Park, or partake in thrilling activities such as river rafting and hiking. The hotel's prime location offers endless entertainment options.

Experience the perfect blend of comfort and convenience at Courtyard Hartford Cromwell. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Location

Guest Reviews

Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 6.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.4
C
Christina • family_with_children • us
9
Great stay
Pros:

Clean and very accommodating

Cons:

Nothing everything was great

2026-08-23 • via Nuitee
N
NH_Joe • Couples
6
Good Place in an Area with Few Other Options
Pros:

Needed a place to stay for the night while traveling through. This was a decent hotel with few other choices in the area. Like many Courtyards by Marriott, it doesn't offer a free breakfast, nor does it offer free coffee in the lobby. Instead, it sells things thru their lobby 'Bistro.' They even sell the bottle of water in the room! If the hotel was reasonably priced, maybe it would be OK, but this place is very expensive. Not good value for money.
However, the room was good-sized, the bed was comfy, room was quiet, Wi-Fi worked very well, relatively easy off/easy on from I-91. So, all in all, it met our needs except it was expensive.

2026-08-18 • via Tripadvisor
P
peter • couple • us
9
2026-08-13 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-08-09 • via Nuitee
P
Paul • solo_traveller • us
9
2026-08-02 • via Nuitee
R
Raquel • solo_traveller • it
9
2026-06-08 • via Nuitee
A
Alexis • couple • us
10
Staff were wonderful at the front desk. Rooms were clean and so was the hotel.
Pros:

Location is great and it’s super clean

2026-05-17 • via Nuitee
B
Brian • solo_traveller • us
7
2026-05-12 • via Nuitee
R
Rashema • family_with_children • us
10
Pros:

Staff was pleasant, breakfast was decent and pool was big.

Cons:

The beds were a little uncomfortable but that’s not the hotel’s fault

2026-02-23 • via Nuitee
L
Lakeya • solo_traveller • us
8
2026-01-24 • via Nuitee
V
Virginia • couple • us
10
Pros:

All the Staff were super friendly and made you feel very welcome. Could not have have asked for a better experience. Would recommend staying at this location any time.

2026-01-20 • via Nuitee
K
Kenneth • solo_traveller • us
9
2026-01-19 • via Nuitee
J
JUDY • couple • us
10
We had a quick over-night at the Courtyard Mariott Hartford and everything was wonderful, especially
Pros:

We love the delicious breakfast!

Cons:

Everything was PERFECT!

2026-01-19 • via Nuitee
A
Anne • extended_group • us
7
It was ok
Pros:

The king size bed

Cons:

Extreme issues with wifi not working it was really bad

2026-01-19 • via Nuitee
L
Lissette • family_with_children • us
7
Will return soon
Pros:

There very nice staff and lots of things to do fire pit bar dinning and swimming

2026-01-19 • via Nuitee
J
Jose • couple • us
5
Struggling
Pros:

Clean

Cons:

Our toilet was clogged , no one fixed it or asked us if we wanted another room

2026-01-12 • via Nuitee
A
Alina • family_with_children • us
7
Pros:

Location

Cons:

The bathtub was clogged and that we had to ask for more towels since the room doesn’t get clean everyday

2026-01-10 • via Nuitee
S
Sherrine • couple • us
10
Pros:

All good.

2025-12-02 • via Nuitee
A
amandaf-in-Chi • Business • Chicago, Illinois
2
Find a different hotel
Pros:

I would not stay here again.

Pros:
- Close to quick eating places
- Close to Walmart
- Right off the highway
- The guy who works in the Bistro in the evenings is great!
- Sauna in the women's locker room
- Fridge and microwave in room
- Cups are "sealed" as cleaned

Cons - room 322:
- Old hotel that has been lightly spruced up (you know the term - putting lipstick on a pig - yeah, this is it) - see pic with old electrical
- Beds are super uncomfortable
- 1 of 4 pillows needed to be replaced years ago
- Mold growing in the shower (on the soap dispensers and on the shower curtain)
- Bath tub needed to be scrubbed (looks like it hasn't been cleaned in months - good thing I had shower shoes with me)
- Furniture is super old
- Shower head needs to be replaced
- No heating in hall leading from elevator to rooms
- Shower did not have cold water - it was scalding hot (glad I didn't have a kid I needed to bathe or the kid would have been seriously burned)

2025-11-08 • via Tripadvisor
S
Serge • solo_traveller • ca
7
2025-10-06 • via Nuitee