Sonesta Columbus Downtown

Hotels
•
Sonesta Hotels
8.4 (240 reviews)
33 E Nationwide Blvd, Columbus, Ohio, 43215 , Columbus , US
+1 614-461-4100

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Pets allowed

Facilities

Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Firepit
Fireplace in lobby
24-hour front desk
Luggage storage
Express check-in/check-out
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent food
Cons:
Concerns about cleanliness on first room
No microwaves available
Coffee situation inconvenient

Categories

Cleanliness
7.7
Some concerns about cleanliness with mention of bed bugs, but overall clean experience in second room.
Service
9
Staff is consistently described as friendly, accommodating, and helpful.
Location
9
Multiple reviews highlight the convenience of location, especially for events.
Room Quality
8.5
Rooms described as comfortable and quiet, with positive remarks on the lofts.
Amenities
8
General amenities were good, but lack of microwaves and coffee station noted.
Value for Money
8
Prices considered reasonable by several guests despite some parking challenges.
Food and Beverage
8.5
Dining experiences received positive feedback, with specific mention of excellent drinks.
Overall Experience
8.5
Generally positive experiences with a few minor drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:20

Property Description

Experience the vibrant energy of Columbus at Sonesta Columbus Downtown, perfectly situated just steps away from the Greater Columbus Convention Center and Nationwide Arena.

Unmatched Amenities
Enjoy our 24-hour fitness center and unwind with delicious meals at our on-site restaurant or snack bar. For special occasions, our elegant ballroom and comprehensive wedding services will make your dreams come true.

Comfort and Convenience
Each of our 421 guest rooms is designed for relaxation, featuring flat-screen TVs, premium bedding, and a refrigerator. Stay connected with available wireless internet and indulge in complimentary toiletries in your private bathroom.

Perfect for Business Events
With 17,000 square feet of flexible meeting space, including 7 dedicated meeting rooms, our hotel is ideal for conferences and corporate gatherings. We also offer a 24-hour business center for your convenience.

Don’t miss the chance to elevate your stay in Columbus; book your room at Sonesta Columbus Downtown today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.4
Based on 240 reviews
Cleanliness: 7.7
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
R
Ruth • family_with_children • us
10
2026-07-24 • via Nuitee
A
Anna • couple • us
10
2026-07-24 • via Nuitee
B
Brittany • family_with_children • us
9
2026-07-23 • via Nuitee
A
Amanda • couple • us
6
Pros:

Not sure….

Cons:

Construction, not easy parking

2026-07-22 • via Nuitee
J
Justin • solo_traveller • us
7
Pros:

Restaurant staff was great!

Cons:

Kinda overpriced for the room, wasn't sure of the availability of the amenities

2026-07-21 • via Nuitee
T
Tom • solo_traveller • us
5
2026-07-21 • via Nuitee
M
margaret • couple • us
6
Decent but not for the one night at 450.00 room and valet.
Pros:

It was clean and they were friendly.

Cons:

We had a room in front of the garage and alarms went off all night.

2026-07-20 • via Nuitee
S
Sara • solo_traveller • us
8
Pros:

Very helpful valet team, unique elements to room, clean, comfortable, good location

Cons:

Paid parking, having to pay for streaming level wifi, no breakfast option included

2026-07-18 • via Nuitee
J
Justice • solo_traveller • us
9
2026-07-18 • via Nuitee
T
Tammy • couple • us
6
Other than the fact that no pool no microwave it was OK but I probably won’t stay there anymore because I like to be abl
Pros:

Being on the 11th floor

Cons:

No swimming pool. And no microwaves in the room and no complementary breakfast although they had a restaurant but it was very very pricey. $28 for a special hamburger that sucker better be made out of gold.

2026-07-17 • via Nuitee
B
Borger • family_with_children • us
7
Pros:

Location and amenities

Cons:

Ice machine didn't work on 12th floor.

2026-07-17 • via Nuitee
R
Rodney • couple • au
8
We enjoyed it.
Pros:

Location

Cons:

Our room had external light combining through at night despite blockout blinds.

2026-07-17 • via Nuitee
C
Clark • solo_traveller • us
10
Pros:

The location was very close to the venue which hosted our conference. The Skyway access to the hosting venue worked out great. The staff was professional and very thorough.

Cons:

The construction around the hotel was problematic.

2026-06-29 • via Nuitee
F
Foegle • solo_traveller • us
6
Pros:

Bed was comfortable. Restaurant was great

Cons:

There was a weird smell in the room and there was water on the bathroom floor all the time.

2026-06-26 • via Nuitee
S
Scott • couple • us
4
Very disappointed in the customer service, follow through, and lack of cooperation
Pros:

Close to where we were dining and the restaurant was very good for breakfast

Cons:

We booked a loft Jr suite for our anniversary. We we weee told at check in the room had “plumbing” issues and weee move to a king room. We were advised we would be compensated for the difference but would have to call booking.com for the refund. The hotel would submit it to them. We called them and they sent a message to the hotel. We checked at the front desk and were told an email was sent also to the general manager. We have nit heard back from anyone nor received a credit. Even with the credit I would have preferred a call in advance to advise our room was no longer available. We live 30 minutes and would have either changed hotels or cancelled the reservation. As it is now we are out the $$ for the Loft Jr suite and settled for a much different anniversary than was planned. Very disappointing and poor service. I should not have to do all the leg work to get compensated for the hotels problem.

2026-06-24 • via Nuitee
S
Shari • solo_traveller • us
7
2026-06-20 • via Nuitee
C
Claudia • extended_group • us
6
2026-06-17 • via Nuitee
S
Sara McFarland • solo_traveller • us
9
Pros:

Good location good price staff very friendly

2026-06-15 • via Nuitee
N
Nicole • couple • us
1
2026-06-11 • via Nuitee
K
Kristen • couple • us
10
2026-06-11 • via Nuitee