Sonesta Columbus Downtown

Hotels
•
Sonesta Hotels
8.1 (1124 reviews)
33 East Nationwide Boulevard , Columbus , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
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Review Highlights

Pros:
Excellent location (close to venues, restaurants, ballpark, Skyway access)
Friendly and professional staff (valet, front desk, restaurant/bartender)
Good on-site restaurant and bar
Clean and comfortable rooms reported by several guests
Convenient for events and walking to attractions
Cons:
Perceived overpriced / poor value for money
No pool and no in-room microwaves
Paid parking and premium streaming wifi fees
Occasional room issues: plumbing, alarms, external light, smells, water on bathroom floor
Construction noise and broken amenities (e.g., ice machine)
At least one report of poor follow-through on compensation/refund

Categories

Cleanliness
7.2
Mixed feedback: several guests described rooms as clean and the property as beautiful, but multiple reports of odd smells, standing water on the bathroom floor and one report of a 'disgusting' room lower the score.
Service
9.2
Generally praised: many guests called staff friendly, professional and helpful (valet team, bartender, restaurant staff). A notable complaint about poor follow-through/compensation for a room change reduces the score slightly.
Location
9.5
Consistently strong: repeatedly cited as convenient for venues, restaurants, ballpark and conference access (Skyway). Frequent positive mentions make this a top strength.
Room Quality
7
Mixed: comfortable beds and some unique room elements reported, but issues include plumbing-related room changes, alarms from garage, external light intrusion, outdated floors/rooms and occasional noise.
Amenities
6.9
Underwhelming: guests noted no pool, no in-room microwaves, broken ice machine on a floor, paid parking and paid premium streaming wifi; some amenities (breakfast included) were also missing or costly.
Value for Money
6.4
Perceived as overpriced by multiple guests (examples: very high nightly rate, pricey restaurant/menu items); several felt the price did not match the room/amenity experience.
Food and Beverage
9
Generally positive for restaurant and bar service (restaurant repeatedly praised, bartender noted as great and helpful credits), but the breakfast buffet received specific criticism for poor quality at a high price.
Overall Experience
9.6
Overall impressions lean positive: many guests described great or enjoyable stays, praising location, staff and appearance; however, there are a few significant negative experiences (room substitutions, refunds, noise) that temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 13:48

Property Description

Luxurious Accommodation with Prime Location
Experience comfort and convenience at Sonesta Columbus Downtown. Unwind in our well-equipped fitness centre or explore the city with ease, thanks to our central location near top attractions.

Delicious Dining Options and Business Facilities
Start your day with a delicious breakfast offering various options. Need to get work done? Visit our business centre or grab a snack from our vending machines.

Nearby Attractions and Excellent Service
Explore nearby points of interest such as Columbus College of Art and Design and Ohio Theater. Our 24-hour front desk and attentive staff are here to ensure you have a memorable stay.

Ready to experience the best of Columbus? Book your stay at Sonesta Columbus Downtown now!

Important information:

Please note, the bed and breakfast rate only includes breakfast for two people. Additional guests must pay the full cost for breakfast.

Pet Policy - When traveling with pets, please note that an extra charge of 75$ pet fee per night. Please note that a maximum of 2 pet max per room or suite is allowed

Resort Fee - A nightly $20 + tax Resort Fee includes: fitness center access, Wi-Fi, 2 bottled waters, in-room coffee & tea, $10 daily food & beverage creditGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

8.1
Based on 1124 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.5
Room Quality: 7
Amenities: 6.9
Value for Money: 6.4
Food and Beverage: 9
Overall Experience: 9.6
M
Mowery • family_with_children • us
8
2026-10-31 • via Nuitee
G
Gage • solo_traveller • us
8
2026-10-26 • via Nuitee
P
Peter • extended_group • us
8
2026-10-26 • via Nuitee
A
Amanda • solo_traveller • us
9
2026-10-26 • via Nuitee
M
Malin • couple • se
10
2026-10-25 • via Nuitee
T
tiffany • couple • us
8
2026-10-24 • via Nuitee
K
Kevin • family_with_children • us
8
2026-10-23 • via Nuitee
L
Luka • couple • hr
8
Pros:

Very spacious, excellent food

Cons:

Shower doesn't have handheld head

2026-10-22 • via Nuitee
V
Valerie • family_with_children • us
6
Very convenient, clean and comfortable
Pros:

Bed was cozy, clean, decent food, great easy location to convention center, if you didn’t wanna go outside, you probably didn’t have to. I only went outside once the whole time I was there because everything connects with the skywalk.

Cons:

No free breakfast - upon arrival they overcharged me for incidentals was only supposed to be $50 a night. They charged me 220 instead of 150. Never did get my two free waters. I had to ask for him on the third day. When I checked out, they still overcharged me had to call and get a $70 refund.

2026-10-22 • via Nuitee
L
Leandro • solo_traveller • us
8
2026-10-20 • via Nuitee
P
Patrick • family_with_children • us
4
Will not be returning
Cons:

NO PARKING INCLUDED! Had to park behind the building in a public lot and they did not validate. Had to carry all luggage through a back alley amidst constructiob zone

2026-10-19 • via Nuitee
J
Jessica • couple • ca
10
2026-10-19 • via Nuitee
Y
Yusei • couple • jp
7
まあ及第点
Pros:

ロケーション
近くにスターバックスがある。
ダウンタウンまでも歩いていけるし、スーパーや薬局も歩いていける、。

Cons:

部屋の中にペットボトルのゴミが落ちていた。

2026-10-19 • via Nuitee
M
melike • solo_traveller • tr
6
2026-10-19 • via Nuitee
K
Kaylee • extended_group • us
10
2026-10-19 • via Nuitee
T
Tate • family_with_children • us
6
2026-10-19 • via Nuitee
T
Taylor • family_with_children • us
10
Pros:

Such a beautiful place! The whole hotel is so nice and the rooms are incredible. Definitely in our top 3 hotel picks and we can’t wait to come back!

2026-10-18 • via Nuitee
S
Sari • family_with_children • fi
8
2026-10-18 • via Nuitee
B
Blaylock • solo_traveller • us
10
2026-10-18 • via Nuitee
B
Bindiya • couple • us
10
2026-10-12 • via Nuitee