White Hart, Andover by Marston's Inns

Hotels
•
Marston's Inns
7.6 (2401 reviews)
Bridge Street , Andover , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent food
Cons:
Dirty room conditions
Noisy reception
Cold rooms

Categories

Cleanliness
6.6
Multiple mentions of dirty carpets, peeling wallpaper, and poor room conditions.
Service
8.6
Staff were friendly and accommodating, assisting with room changes.
Location
8.1
Good location mentioned multiple times, but some found it to feel bleak.
Room Quality
6.1
Numerous issues with room conditions, such as disrepair and poor features.
Amenities
7.6
Limited amenities mentioned, but some positive sentiment around food offerings.
Value for Money
8.1
Good value for the price, though some rooms may require upgrades.
Food and Beverage
8.6
Positive note about breakfast and decent food quality.
Overall Experience
7.1
Mixed feelings due to room conditions but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Charming Accommodation in the Heart of Hampshire

Luxurious Rooms: Each room at the White Hart Hotel boasts en suite facilities, a flat-screen TV, and tea/coffee amenities. Indulge in the lavish four-poster bed available in one of the rooms.

Delicious Dining: Start your day with a hearty full English breakfast and savor a diverse menu at the on-site restaurant, offering everything from pizzas and pastas to gourmet burgers and succulent steaks.

Convenient Location: Explore the beauty of Hampshire with Andover as your base, situated near major towns like Newbury, Basingstoke, and Salisbury, perfect for day trips and adventures.

Book your stay at the White Hart, Andover by Marston's Inns for a delightful Hampshire experience!

Important information:

Any damage caused will be charged for by the hotel.

If you require check-in outside the standard times, please contact property using the details on your Booking Confirmation.

Please note that this property does not operate a 24-hour reception. Guests must arrive within the check-in times stated unless arranged by the guest by telephone that day.

Please note that free on-site parking is on a first-come, first-served basis. There are several public car parks in the local area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2401 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.1
Room Quality: 6.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 7.1
A
Allan • couple • gb
10
Was a great stop over before finishing our journey to Southampton
Pros:

Was well located

Cons:

Bit dated

2026-07-09 • via Nuitee
E
Eamonn • solo_traveller • ie
4
recently stayed at this two-star property, and it is in desperate need of a major update. On the positive side, the bed
Cons:

recently stayed at this two-star property, and it is in desperate need of a major update. On the positive side, the bed itself was comfortable. However, the room suffered from significant external noise issues, making it difficult to rest fully.The most appalling part of the experience was the food, particularly the breakfast. The quality was completely unacceptable and a poor reflection of the chef, who honestly should not be appear outside the kitchen. I cannot recommend dining here until drastic changes are made.

2026-07-08 • via Nuitee
J
Jeannette • solo_traveller • gb
10
Pros:

We stay at the White Hart Andover every visit to Andover. Its central to most places, right in town near good restaurants. Then the rooms are clean and comfortable at a reasonable price
Staff are always available to help.

Cons:

Nothing its a perfect stay.

2026-07-07 • via Nuitee
T
Tony • solo_traveller • gb
7
City centre dream
Pros:

Olde world charm. Central location.
Greatest choice of food on evening menu. My first choice of fish &chips wasnt not available but the big plate of Scampi and chips, was more than ample

Cons:

Mine was the last room in the building. Up and down the few steps along the way. But it added to my daily steps count.
If bringing your car, and you are lucky enough to get a free parking space. DONT MOVE YOUR CAR..(LOL)

2026-07-07 • via Nuitee
K
KawiMike • solo_traveller • gb
2
Pros:

Location was good

Cons:

Rooms and buildings are not in the best of condition bedrooms and bathrooms require revamp, was staying here in a couple of weeks time but couldn't bring my wife here

2026-07-05 • via Nuitee
8
811rrw • Business • Southampton, Hampshire, England
4
Room a good size but in need of replacing.
Pros:

Rooms are spacious but in need of TLC .

2026-07-01 • via Tripadvisor
G
Gary • solo_traveller • gb
9
Pros:

We are regular visitors of the White Hart as we have family in Andover. We always find the staff friendly and the rooms are clean and comfortable

2026-06-29 • via Nuitee
M
Michael • couple • gb
2
Despite being a lovely pub with great food, the room let it down badly, we didn’t stay for our second night!
Pros:

Lovely pub with excellent food.

Cons:

The room was in need of a major refurbishment. We had to get a member of staff to clean the wc which obviously had not been done prior to our arrival. Not nice!
It was very hot weather, and the windows barely opened, and despite having a fan, the room was far too hot to sleep. The bathroom had a towel rail that was piping hot and unable to turn off. Very uncomfortable night, not helped with an awful foam pillow.

2026-06-28 • via Nuitee
C
Colin • couple • gb
7
A good time, spoiled by the heat and lack of air cooling.
Pros:

Location was amazing, and practical for our needs. The food was good and the staff very helpful. The heat caused more problems than we expected, and although fans were provided, the age and place of the building meant that the heat made life uncomfortable during our stay. To be fair, I don't think anyone could have changed that. It would need air conditioning units in each bedroom. A thought for the near future.

Cons:

Iced water for the fans to be more effective, or Iced water to keep customers staying the night hydrated.

2026-06-28 • via Nuitee
C
Craig • couple • gb
2
Avoid twin room 10
Pros:

It was a hotel pub conveniently located in Andover.

Cons:

The twin room number 10 was dirty, with broken wood around the window, the dresser had rubbish behind it.
The wall paper was peeling from the walls & the ceiling had damp.

2026-06-28 • via Nuitee
T
Thomas • couple • us
4
Fine, if you know what you're getting into.
Pros:

Very helpful staff as far as they were able. Bed was comfortable.

Cons:

Room was hot and airless (mid June). Bldg was old and neglected, but not in a charming way.

2026-06-25 • via Nuitee
P
Peter • extended_group • gb
8
Nice hotel centrally located
Pros:

Nicely located

Cons:

No air con, the fan provided hardly moved any air at all

2026-06-25 • via Nuitee
J
Joy • solo_traveller • au
6
2026-06-25 • via Nuitee
J
jakerE6451KF • Couples
10
Lovely if you love old school buildings
Pros:

The rooms are old but very beautiful. The noise was not too bad I ordered room service I felt bad though it was a bit hot upstairs thanks to all the staff specially Bryn and Sarah smith for keeping my room clean

2026-06-24 • via Tripadvisor
2
224bryng • Solo travel
10
A quiet trip away
Pros:

The staff were incredibly attentive, striking that rare balance of being professional yet genuinely friendly. I would like to give a shout out to jake behind the bar who made me feel super welcome While the building is full of old-world character, the modernized amenities ensure you don't have to sacrifice comfort for aesthetic. Whether you are a fan of history or just someone who appreciates a really well-executed breakfast, I would highly recommend booking a stay here. It’s the kind of place that feels like a home away from home

2026-06-24 • via Tripadvisor
B
Boyce • solo_traveller • gb
10
Pros:

The location is brilliant, staff were brilliant

2026-06-22 • via Nuitee
T
tim • extended_group • gb
6
Okay but we are not fussy.Could do with a major refurbishment at the moment the rooms are probably a bit like you would
2026-06-21 • via Nuitee
S
sean • solo_traveller • gb
8
2026-06-21 • via Nuitee
M
Marianne • couple • gb
5
Shabby room in need of repairs and decoration but clean and the bed was comfortable
Pros:

The bed was comfortable

Cons:

Badly in need of some TLC

2026-06-21 • via Nuitee
P
Priscilla • family_with_children • gb
4
Not impressed
Pros:

I didn’t like much about the hotel it’s old & very run down.

Cons:

Didn’t like how run down it was need updating badly when we first got there the room was wrong we was supposed to have a twin room for me & my sister & they tried to give us a double room then they changed it I ended up in a single child’s bed & it was to small & the second night we was there the electric kept going off so my sister had to keep going down to report it because no one would answer the phone 📱 as I was in the bath 🛁 so that wasn’t great & we was told on the day of check out we would have a refund for that night & it never happened so we won’t ever go back that’s for sure we was not impressed at all.

2026-06-21 • via Nuitee