London Marriott Hotel Marble Arch

Hotels
•
Marriott Hotels & Resorts
7.6 (1420 reviews)
134 George Street , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Heating problems

Categories

Cleanliness
5.93
Multiple mentions of body odour and issues with the rooms indicate a significant cleanliness problem.
Service
8.9
Reception staff were described as very helpful, suggesting good service despite issues.
Location
9.44
Location in central London is mentioned positively, making it a strong point for the hotel.
Room Quality
5.89
Room quality was noted negatively with several problems encountered by the guests.
Amenities
8.42
General statements indicate the amenities are decent, though specific issues were raised.
Value for Money
6.88
Guests felt the price was high considering the problems with rooms and service.
Food and Beverage
8.93
Breakfast and restaurant food received positive comments from multiple reviews.
Overall Experience
6.4
Due to significant complaints, overall experience is not favorable for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:32

Property Description

Modern Fitness Centre and Stylish Rooms
The Marriott Hotel Marble Arch offers a modern fitness centre for guests to stay active during their stay. The stylish rooms feature luxurious cotton bedding, Apple TV technology, and a spacious work desk for ultimate comfort and convenience.

Contemporary Restaurant - The Pickled Hen
Indulge in traditional British food and drinks at The Pickled Hen, a modern gastropub located within the hotel. Enjoy a culinary experience without having to leave the premises.

Prime Location near Oxford Street and Hyde Park
Situated just a 5-minute walk from Oxford Street and 500 metres from Hyde Park, Marriott Hotel Marble Arch provides easy access to London's top attractions. Explore the vibrant shopping of Knightsbridge and the lively atmosphere of Soho within walking distance.

Experience luxury and convenience at Marriott Hotel Marble Arch. Book your stay now for an unforgettable London getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

7.6
Based on 1420 reviews
Cleanliness: 5.93
Service: 8.9
Location: 9.44
Room Quality: 5.89
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 8.93
Overall Experience: 6.4
E
eyad • solo_traveller • sa
5
Pros:

Clean

Cons:

No Air conditioning

2026-09-13 • via Nuitee
C
Cate • couple • gb
10
2026-09-12 • via Nuitee
P
Paula • couple • nl
7
Great location to go see a show and shopping.
Pros:

As always with Marriott, the bed was very comfortable, parking was available and they generously let us stay parked a few more hours without extra charge. We didn't have breakfast as there is so much in the neighbourhood.

Cons:

The air conditioning was always going but did not cool the room. I had already seen all the complaints about this in the reviews so I wasn't surprised by it but it was not good. The room never got below 26 degrees C. Note: the building is ½ a block into the Congestion Zone.

2026-09-11 • via Nuitee
A
Abdullahi • solo_traveller • ng
7
2026-09-07 • via Nuitee
A
Abdullahi • solo_traveller • ng
6
2026-09-07 • via Nuitee
S
Syed Muhammad • couple • my
10
2026-09-05 • via Nuitee
M
Miten • family_with_children • ke
8
2026-08-25 • via Nuitee
G
G7797GPnancyt • Family • Province of Valencia, Valencian Community
6
NOT quintessentially British
Pros:

Fantastic location and clean room, nice king size bed. The exec lounge is handy for drinks and snacks but there are loads of arab visitors who tend to treat it as their personal living room with screaming kids running around. First time I went there, several young ladies were adjusting their head scarves at the large mirror blocking the entrance. No one was rude at all, and staff are really nice and welcoming. Just do not expect any friendly interactions or conversations with any other guests. I won't go back ( to the lounge OR the hotel) because it feels uncomfortable. I do not recognize one of my favorite cities--my bad, totally. Should have read the reviews.

2026-08-24 • via Tripadvisor
J
Jennifer • family_with_children • gb
6
Nice location, expensive.
Pros:

The rooms we stayed in were of good size, perfect location & exactly what we needed for our stay. The breakfast cost us separately but it was well enjoyed.

Cons:

I requested a cot for my baby, once checked in the lady advised us one would be sent to the room. We didn’t have one at all. Check in from was from 3pm, 3.40pm and our rooms were still not quite ready. Also, I had to ask every day for our rooms to be serviced as we came back at 4.45pm and our beds or towels were not changed, teas and coffees were not replenished. Room 619 the shower came off the wall mid shower which frightened me. The toilet seat in that room was also really loose.

2026-08-23 • via Nuitee
A
Ahmed • couple • om
8
2026-08-23 • via Nuitee
M
Muhammad Yousuf • family_with_children • pk
6
2026-08-22 • via Nuitee
S
Steve carter 84 • solo_traveller • gb
8
Pros:

Staff are very friendly and helpful.
Rooms are really clean and comfortable

Cons:

Hot water for the shower only got warm.....and the lifts are a nightmare.

2026-08-22 • via Nuitee
K
Khaled • solo_traveller • ae
9
Very good
Pros:

Location and the staff are very nice

Cons:

They don’t have toilets shower (beddet shataf) particularly the majority of the guests are from GCC area , they only provide battery charged one which needs to be charged periodically

2026-08-15 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-08-05 • via Nuitee
R
Ruth • family_with_children • ar
8
Pros:

El desayuno, la limpieza de la habitación y la cercanía con negocios y transporte

Cons:

nada, estuvo todo bien

2026-08-05 • via Nuitee
D
Dawn • couple • gb
7
2026-08-03 • via Nuitee
H
Harpyrach1 • Family • Swansea, Swansea County, South Wales, Wales
10
Botanical garden afternoon tea
Pros:

My daughter had bought a gift voucher for afternoon tea at the Marriott Hotel, Marble Arch. Occasionally when we have redeemed a voucher we have been sat at the back of the restaurant and not been treated so well.
Not today.
From the moment we arrived Vivian, our host treated us like royalty.
He was attentive but not overbearing. He remembered our names and recommended the best tea blends to go with our sandwiches and cakes.
The afternoon tea itself was dainty, exquisite and delicious.
Every member of staff was polite, warm and friendly.
It was a wonderful experience and we will definitely go again for special family occasions.

2026-07-31 • via Tripadvisor
A
ameliatravellifes • Couples • London, England
10
the best hotel
Pros:

As always, Marriott did not disappoint. I'm a loyal Marriott guest, and this hotel once again delivered excellent service, comfortable rooms, and a welcoming atmosphere.

The staff were friendly and professional, the room was spotless, and the location was perfect for exploring London. Everything was smooth from check-in to check-out.

I always enjoy staying with Marriott, and I look forward to my next visit. Highly recommended!

2026-07-31 • via Tripadvisor
H
HaiderA375 • Couples • Lahore, Punjab Province
10
Amazing Refurbishment
Pros:

The location is unmatched, 5 minutes walk to the Hyde Park and Marble Arch. It’s newly refurbished and is in perfect condition. Heinrich at the front desk is an exceptional person. Greets everyone with a smile and makes you comfortable. My check in was done in less than 3 minutes and even though I was early, he immediately got a room for me. For a central London accommodation, this place is the best

2026-07-24 • via Tripadvisor
A
Abdulaziz • solo_traveller • sa
2
تجربة سيئة بمقابل مالي عالي
Pros:

الموقع ممتاز

Cons:

التكييف غير جيد و بعضها بدون مكيف
الغرفة مغلقة النوافذ وبدون مكيف
الغرفة الاخرى مكيف متنقل بصوت مزعج و في داخل الغرفة
بعض الالحفة غير نظيفة

2026-07-23 • via Nuitee