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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Shared kitchen
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Heated pool
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Public Bath
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Outdoor furniture
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Free beach shuttle
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Reception hall
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Secured parking
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Indulge in Comfort and Convenience
Modern Rooms with Amenities: Each room at Holiday Inn Louisville East - Hurstbourne is equipped with a satellite TV, coffee maker, work desk, and iron for your comfort and convenience.
Delicious Dining Options: Enjoy a satisfying dining experience at Winner’s Circle Restaurant, offering daily breakfast and dinner with specialties like steaks and the famous “Hot Brown” sandwich.
Leisure and Business Facilities: Take a dip in the indoor pool, stay active at the fitness center, or utilize the business center during your stay. Free WiFi access ensures you stay connected throughout.
Experience the perfect blend of relaxation and functionality at Holiday Inn Louisville East - Hurstbourne. Book now for a memorable stay!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Unexpected circumstances arose and staff and management could care less. Front desk staff tried to treat us like we were completely ignorant. Even our 17 year old was like "Wow" that was unreal. Dont stay here. There are so many nice hotels near with caring staff.
Went to breakfast and had a long black hair in my eggs. Tried telling different people in management and all they wanted to do was give us an extra breakfast coupon. Unfortunately after finding the hair there is no way I could eat there ever again. How would you feel if you found the hair in your eggs??
Nothing
Everything. We had a horrible experience here. Extremely rude staff & bathroom conditions were awful. Also the room literally fell apart.
Easy to main highway
The room was okay.
The pool wasn't open, I was over charged $150 on top of the $115 I already paid. Its been 5 days and I still haven't recieved my refund.
I think it should be a complimentary breakfast not $18. After paying $212 for the room.
The motel is under construction.
The free beer
No breakfast
The lobby was nice, staff was nice.
The beds were super uncomfortable, the rooms were small, the curtains were broken, lighting was awful. There is not a hot tub and a basic hotel breakfast they were asking $18 per person. They have construction going on and my kids kept waking up to a loud banging noise.
Clean quiet
Breakfast pricing ridiculous
The customer service sets this hotel apart from others. I stayed at the hotel for a convention that occurred on premises and got snowed in during a week with a nasty storm. Like many other convention goers, I had to stay an extra two nights and work remotely. Despite the chaos of so many people snowed in, customer service worked tirelessly, especially one young man. I wish I got his name, because he was absolutely professional and worked so hard to ensure all the guests were comfortable and cared for despite the weather leaving the hotel with very minimal staff. That man deserves a raise!
The beds were comfortable. The room was clean. There's a variety of adjustable pillows. The breakfast isn't free, but it's well worth the $15 price. One of the best breakfast buffets I've had. The restaurant's dinner meals were decent, too.
I was miserable the first two nights because my room had a nonfunctioning heater during the coldest weekend of the season. The blankets might as well been tissue paper. It's impossible to figure out how to turn on the shower without any instructions. With a frigid cold room and no hot shower, I would have rated my stay as a 4/10 if not for the excellent customer service and the great breakfast. After I complained about the cold, they transferred me to another room with no hassle at all; a room that had instructions for the shower taped to the wall. Unfortunately, this did nothing for the terrible curtains, which have no way to fully close
Lights shining in room all night even with blinds closed
Room smelled
150.00 damage deposit? Which I was not told about till I saw it on my credit card
Interstate noise
The hotel had friendly staff and a good location. The room was quiet and comfortable bed.
I was there for 5 nights and was only cleaned and stocked 1 time.
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