Hanoi Central Hotel & Residences

Hotels
•
VBA Hospitality Group
10 (1539 reviews)
5-7 Hoi Vu , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Delicious breakfast
Cons:
Occasional noise from the kitchen
Narrow access road

Categories

Cleanliness
10
Many reviews praised the cleanliness and spaciousness of the rooms.
Service
10
Staff were consistently described as friendly, helpful, and accommodating.
Location
10
The hotel is conveniently located near the Old Quarter and many attractions.
Room Quality
10
Rooms were reported as spacious, clean, and comfortable.
Amenities
10
Breakfast received positive mentions, but other amenities were not highlighted.
Value for Money
10
Overall value perceived as good, with many noting favorable prices for quality services.
Food and Beverage
10
Breakfast was appreciated, especially the Pho and eggs made to order.
Overall Experience
10
Exceeding guest expectations, many expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:21

Property Description

Convenient Location in Hanoi

Modern Amenities

Hanoi Central Hotel & Residences in the vibrant Hoan Kiem district offers air-conditioned rooms with free WiFi. The hotel is within walking distance to popular attractions like the Thang Long Water Puppet Theater and St. Joseph Cathedral. Each room is equipped with a flat-screen TV, kettle, and a private bathroom. Some units even feature a balcony for guests to enjoy the city views. With a 24-hour front desk, the staff is always available to assist guests. Additionally, Trang Tien Plaza is just a short walk away. Experience comfort and convenience at Hanoi Central Hotel & Residences.

Book your stay now and immerse yourself in the heart of Hanoi!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 485,000 per person per night when using an existing bed.
    Children from 5 years old to 8 years old stay for VND 350,000 per person per night when using an available extra bed.
    People 9 years old and over stay for VND 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 550000 per day.

Location

Guest Reviews

10
Based on 1539 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
SHU YU • family_with_children • tw
9
2026-05-27 • via Nuitee
R
Reg • couple • za
8
It was Great.
Pros:

Tthe hotel is a bit old but the location and staff made up for it. They were very friendly and went out of their way to assist; they even arranged a 2-day trip to Halong Bay and provided a free transfer to the airport.

2026-05-27 • via Nuitee
D
Daniel • extended_group • ca
10
2026-05-27 • via Nuitee
D
dorian • family_with_children • il
9
מקום מקסים ונוח לשהייה קצרה. מיקום שקט אבל קרוב להכל. גדול ומרווח.
Pros:

עצרנו שם לשני לילות לפני שמסיימים בויאטנם. קבלת פנים טובה מהצוות הנהדר של המלון, מאוד דאגו שננצל את הזמן בעיר, רצו לספר לנו על מה יש לעשות. כל דבר שהיינו צריכים טיפלו מיד. המיקום בסמטה שקטה, במרחק קצר מהכל. החדר היה סוג של דירה, מאוד גדולה. במטבח פחות השתמשנו.

Cons:

הבניין עצמו קצת ישן ולא היו חלונות בחדר-דירה מה שנתן תחושה של חוסר אוורור. ארוחת הבוקר הייתה סבירה אבל הצוות מאוד עוזר סביב זה, הציעו לנו בבוקר הטיסה שיכינו לנו ארוחת בוקר לדרך.

2026-05-26 • via Nuitee
R
Rasmus • family_with_children • dk
10
2026-05-26 • via Nuitee
러뮤 • solo_traveller • kr
9
2026-05-26 • via Nuitee
L
Lidia • couple • es
10
Apartamento muy correcto y grande muy centrico
Pros:

Hotel bien situado para visitar las zonas más turísticas. La habitación era muy grande, igual que el baño, con bañera y ducha. El personal era muy muy amable y dispuestos a ayudar. El desayuno es en la primera planta que da a la calle y tenía una variedad suficiente. Hacen creces, pho y huevos al momento según desees.

Cons:

Es cierto que no es exactamente como en las fotos, está un poco mas deteriorado. Pero por el precio es muy correcto, y el personal hace que valga mas la pena aún.
La cama y el sofá son muy duros, sobretodo el sofá que parece de piedra, pero me ha pasado en todo vietnam, debe ser habitual allí.

2026-05-26 • via Nuitee
선경 • solo_traveller • kr
10
Pros:

직원들이 친절하고 청결하고 넓은객실이 좋았습니다.

2026-05-25 • via Nuitee
M
Milena • family_with_children • my
10
2026-05-25 • via Nuitee
H
Hoang Huy Thanh • family_with_children • vn
10
Pros:

Nhân viên nhiệt tình, phòng rộng và sạch sẽ, có bếp ăn, ngay phố cổ chỉ cần đi bộ là đến được hầu hết các điểm

2026-05-21 • via Nuitee
P
Peggy • solo_traveller • fr
10
Pros:

Tout était super
La proximité de tout
Et l'appartement
Et bon petit dej
Et le personnel au top

2026-05-21 • via Nuitee
D
Donald • solo_traveller • gb
9
Second great stsy
Pros:

Another great stay at this hotel. Staff are fantastic from reception when you first arrive right through to the breakfast staff every morning who are amazing. The staff are friendly and can never do enough for you. The rooms are spacious, beds very comfortable and the breakfast is really great. Location of the hotel is perfect, set back from the busy main roads it's nice and quiet but everything in the Old Quarter is a short walk away.

Really couldn't ask for anything more when staying in Hanoi. Ideal location for a first visit or repeat visitors. Would happily stay again 😍

2026-05-19 • via Nuitee
T
TUNGLUNG • extended_group • tw
10
2026-05-19 • via Nuitee
H
Hüseyin • extended_group • de
10
2026-05-19 • via Nuitee
S
syoken1107 • solo_traveller • jp
10
Pros:

分譲マンションのような室内。キッチン付きで長期滞在も可能。１ベッドルームで寝室があるのにリビングにもベッドが。どちらもキングサイズで寝心地良く、シャワールームと別に浴槽があった。洗濯乾燥機は部屋にあるがフロントでもkg単位、格安で洗濯してくれる。朝食は種類が多く全種類食べきれないほど。とても美味しいです。フロントの若い人達は親切、笑顔で最高の対応をしてくれました。また、泊まりたい。

Cons:

何もない。シャワーの床が滑りやすいので注意が必要。

2026-05-17 • via Nuitee
A
Anthony • extended_group • au
10
The staff was the highlight of the stay, very nice and friendly
Pros:

The staff was very nice and friendly

Cons:

Nothing it was good stay

2026-05-13 • via Nuitee
S
sebastien • solo_traveller • ca
10
2026-05-13 • via Nuitee
B
BebieSheryl • Family
10
Charm & Convenience
Pros:

Great hotel in the heart Hanoi. Lots of food options. Friendly staff.

2026-05-08 • via Tripadvisor
S
SesnChen • couple • tw
10
Pros:

飯店地點好 服務人員親切有熱情 房間舒適乾淨

Cons:

幾乎無法挑剔

2026-05-07 • via Nuitee
Y
YENHSIA • solo_traveller • tw
10
高CP值飯店
Pros:

地點位於古城區，走路就能到網路美食名店，距離火爐監獄、環劍湖都不遠。
2房2廳2衛格局，4人住起來非常舒適不被打擾，房間乾淨，服務態度超好，wifi速度也很快。高CP值，下次再到河內會再來住。

Cons:

無

2026-05-07 • via Nuitee