Holiday Inn Portland-By the Bay by IHG

Hotels
Holiday Inn Hotels & Resorts
8.4 (1734 reviews)
88 Spring Street , Portland , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from other guests
Service inconsistencies
Additional costs not disclosed

Categories

Cleanliness
8.18
Room was clean, but some reports of issues affecting comfort.
Service
8.65
Staff were friendly and helpful, some service inconsistencies noted.
Location
9.19
Great location with easy access to city attractions.
Room Quality
8.14
Rooms comfortable, but some issues with temperatures and amenities.
Amenities
8.67
Good amenities available, though some maintenance issues reported.
Value for Money
8.13
Pricing aligns with quality, but additional costs (e.g., parking) not mentioned upfront.
Food and Beverage
7.68
Breakfast options were good, but dining service had negative comments.
Overall Experience
8.55
A generally pleasant stay with some notable inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:49

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious rooms with modern amenities and elegant decor, including plush bedding and a sleek en suite bathroom.

Dining Excellence
Indulge in delicious American cuisine at the Port of Call Restaurant, open daily for breakfast, lunch, and dinner, offering a delightful culinary experience for our guests.

Convenient Location
Explore the vibrant downtown Portland area with ease, as our hotel is situated within walking distance of popular attractions like the Portland Museum of Art and Children's Museum of Maine, as well as charming shops and restaurants.

Book your stay at Portland Holiday Inn today for a memorable and relaxing experience in the heart of Maine's bustling city.

Important information:

Please note, for any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.

The property will be going through renovation works until further notice. During this period, guests may experience some noise or light disturbances between the hours of 9:30 and 19:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Guest Reviews

8.4
Based on 1734 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
O
Oksana family_with_children us
10
Очень классная локация, всё в пешей доступности
Pros:

Чистота и невероятный вид на порт

2026-08-29 via Nuitee
M
Megan family_with_children us
6
2026-08-28 via Nuitee
B
Buckaroo52 Couples New York City, New York
6
OK, but with problems
Pros:

In just the two days we spent at this hotel we experienced two mechanical issues: (1) The air conditioner didn't work properly when we checked in. It blew cold air and then hot air. A mechanic quickly fixed it, but it shouldn't have happened. He also said that housekeeping had not cleaned the filter (which was filthy), which caused the AC to be far noisier than it should be. Then we didn't have hot water in the bathroom sink or any water at all in the shower. We were told that a pipe had burst. This shouldn't happen in a building fairly new if it were well run.
Our room had a nice view and was pleasant, but these problems should not have occurred.

2026-08-27 via Tripadvisor
M
Martin solo_traveller us
4
Pros:

Location

Cons:

Hot water problem

2026-08-26 via Nuitee
R
Robert couple us
10
Awesome clean and great location.
Pros:

Great location and professional staff

2026-08-24 via Nuitee
M
Matthew couple us
5
2026-08-24 via Nuitee
S
Sahori family_with_children us
8
2026-08-23 via Nuitee
C
Christine couple us
9
2026-08-23 via Nuitee
F
Furio solo_traveller us
8
2026-08-23 via Nuitee
F
FRANCESCO LUIGI solo_traveller it
4
Pulizia non soddisfacente
Pros:

La posizione centrale

Cons:

4 notti, camera mai rifatta o pulita

2026-08-22 via Nuitee
C
Chris couple us
10
2026-08-21 via Nuitee
U
Uta solo_traveller us
9
2026-08-20 via Nuitee
L
Laura couple it
9
2026-08-19 via Nuitee
E
Ernesto solo_traveller us
9
2026-08-19 via Nuitee
J
Jenifer family_with_children us
9
2026-08-18 via Nuitee
J
janetmcelhanon Couples Norfolk, Virginia
4
Stay on the outskirts of Portland
Pros:

Water in the distance. Not really on the bay. Paid extra for a king water view. Parking horrible, had to self park down the street at night in 3rd party lot $25 night. Clean room, comfortable bed. Restaurant staff friendly and accommodating as we arrived 30 minutes before closing. I used points for the one night, otherwise would gave been $462 with fees. Would not stay here again.

2026-08-16 via Tripadvisor
C
Cassandra couple us
8
It was an amazing stay. Be prepared to walk up hills.
Pros:

Great location. Clean room.

Cons:

Airport shuttle service left us waiting for an hour. Just go ahead and book an Uber if they don’t show up after the first call.

2026-08-15 via Nuitee
Y
Yvonne extended_group us
9
Other than the parking, I would recommend your hotel to friends visiting the Portland area.
Pros:

The bedding/mattress was super comfortable making for a great night's sleep. Breakfast was wonderful -- freshly cooked eggs instead of buffet style overheated scrambled eggs were a bonus. The cooking and wait were cordial and attentive. Infused water in the lobby was refreshing, especially after a hot day on the water.

Cons:

The underground parking was disappointing. The spaces were too tight/narrow making it difficult to fit even smaller-sized vehicles in available spaces. Getting in and out of these tight spaces was very difficult.

2026-08-13 via Nuitee
Y
Yvonne solo_traveller ie
7
Pros:

Location to the Old Port. Easy check in and parking. Breakfast was good.

Cons:

A little worn in the bedroom but overall good and clean.

2026-08-12 via Nuitee
B
Brenda couple us
8
Great stay
Pros:

The bed was very comfortable

Cons:

Have to pay for parking

2026-08-12 via Nuitee