Holiday Inn Portland-By the Bay by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1644 reviews)
88 Spring Street , Portland , us

listing image 1
Show all photos
Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from other guests
Service inconsistencies
Additional costs not disclosed

Categories

Cleanliness
8.18
Room was clean, but some reports of issues affecting comfort.
Service
8.65
Staff were friendly and helpful, some service inconsistencies noted.
Location
9.19
Great location with easy access to city attractions.
Room Quality
8.14
Rooms comfortable, but some issues with temperatures and amenities.
Amenities
8.67
Good amenities available, though some maintenance issues reported.
Value for Money
8.13
Pricing aligns with quality, but additional costs (e.g., parking) not mentioned upfront.
Food and Beverage
7.68
Breakfast options were good, but dining service had negative comments.
Overall Experience
8.55
A generally pleasant stay with some notable inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:49

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious rooms with modern amenities and elegant decor, including plush bedding and a sleek en suite bathroom.

Dining Excellence
Indulge in delicious American cuisine at the Port of Call Restaurant, open daily for breakfast, lunch, and dinner, offering a delightful culinary experience for our guests.

Convenient Location
Explore the vibrant downtown Portland area with ease, as our hotel is situated within walking distance of popular attractions like the Portland Museum of Art and Children's Museum of Maine, as well as charming shops and restaurants.

Book your stay at Portland Holiday Inn today for a memorable and relaxing experience in the heart of Maine's bustling city.

Important information:

Please note, for any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.

The property will be going through renovation works until further notice. During this period, guests may experience some noise or light disturbances between the hours of 9:30 and 19:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.4
Based on 1644 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
N
Nataliya • couple • ua
9
2026-05-29 • via Nuitee
S
Sandy • solo_traveller • us
9
2026-05-27 • via Nuitee
J
Jeffrey • couple • us
8
2026-05-26 • via Nuitee
S
Shaun • solo_traveller • ie
10
Adult family in Portland
Pros:

Location, room, staff all excellent.

Cons:

No complementary breakfast.

2026-05-26 • via Nuitee
Z
Zayadiaku Joao • solo_traveller • ch
8
2026-05-26 • via Nuitee
N
Nicholas • couple • us
8
Guest shouldn’t have to pay for parking
Pros:

Early check in

Cons:

Paying for parking under reconstruction

2026-05-24 • via Nuitee
D
Droney • extended_group • us
10
2026-05-23 • via Nuitee
A
Anka • couple • ca
9
Séjour calme et agréable.
Pros:

La chambre, la vue sur le baie.

Cons:

Payer pour le stationnement

2026-05-22 • via Nuitee
K
Kassandra • solo_traveller • us
9
Still worth it
Pros:

Convenient, beautiful room, friendly staff

Cons:

Key card didnt work for parking so it was kind of a pain everytime we wanted to leave and come back

2026-05-22 • via Nuitee
T
Toby Chicoine • solo_traveller • us
10
2026-05-21 • via Nuitee
T
Tina • solo_traveller • us
9
Pros:

Great views from room. Breakfast buffet was delicious. Staff for check in was fantastic.

2026-05-20 • via Nuitee
C
Claudius • couple • at
7
Pros:

Die sehr großzügigen Ablageflächen im Badezimmer und das Bett war sehr bequem.

Cons:

Das Zimmer roch sehr unangenehm, eventuell waren vorher ein Haustier untergebracht oder es war der Teppichboden

2026-05-19 • via Nuitee
K
Kara • couple • us
6
2026-05-18 • via Nuitee
B
Baldus • couple • us
9
Great place! Centrally located to downtown and Old Port shopping.
Pros:

Food was great for both breakfast and dinner. The place is tastefully decorated. Shuttle service to a show was wonderful!

Cons:

The room was great, but the shower water did not drain. Called hotel service and a maintenance guy came immediately and fixed the issue.

2026-05-18 • via Nuitee
A
Aryelle • couple • us
8
Pros:

Loved the closeness to everything around and the shuttle service that takes you places within a certain mileage.

Cons:

No breakfast and you could hear some things.

2026-05-17 • via Nuitee
L
Lucia • extended_group • es
8
2026-05-17 • via Nuitee
S
Sonia • family_with_children • us
5
Cons:

room was small and dated

2026-05-16 • via Nuitee
C
clifford • solo_traveller • us
10
2026-05-16 • via Nuitee
S
Shuangyi • couple • nl
10
2026-05-15 • via Nuitee
S
Samuelle • solo_traveller • ca
10
Pros:

Déjeuner, piscine!

2026-05-14 • via Nuitee