Wyndham Boston Beacon Hill

Hotels
•
Wyndham Hotels & Resorts
7.4 (4298 reviews)
5 Blossom Street , Boston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value
Cons:
Cleanliness issues
Room renovations needed
High parking costs

Categories

Cleanliness
7.08
Some reviews mentioned cleanliness issues, specifically old carpets and insufficient bathroom cleanliness.
Service
8.05
Most reviews noted friendly staff, but there were mentions of unprofessional service during check-in.
Location
9.09
The location received consistent praise for its convenience and proximity to attractions.
Room Quality
6.54
Comments indicated that some rooms were dated and could benefit from renovation.
Amenities
7.57
Amenities were noted as described, but some expected more options, especially in food and beverage.
Value for Money
7.53
Many reviewers felt the pricing was reasonable for the location, but the parking costs were seen as excessive.
Food and Beverage
6.08
Disappointment with the restaurant options and breakfast quality were noted.
Overall Experience
7.25
Fairly positive overall impressions, though some specific aspects brought down the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:33

Property Description

Convenient Location and Modern Amenities
Located in the heart of Boston city centre, just steps away from the Museum of Science and TD Bank Garden, the Wyndham Boston Beacon Hill offers a perfect blend of convenience and comfort.

Comfortable Accommodations
Each guest room at the hotel is designed for relaxation and productivity, featuring a work desk, cable TV, and for executive rooms, a refrigerator.

Exceptional Facilities
Guests can take advantage of the 24-hour fitness centre, seasonal outdoor pool, and business facilities during their stay. Indulge in delicious small plates and drinks at the on-site Dean's List restaurant.

Experience the best of Boston's attractions and unwind in modern comfort at Wyndham Boston Beacon Hill. Book now to secure your stay at this premier hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

7.4
Based on 4298 reviews
Cleanliness: 7.08
Service: 8.05
Location: 9.09
Room Quality: 6.54
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 6.08
Overall Experience: 7.25
V
Vojtech • extended_group • cz
5
2026-05-30 • via Nuitee
Y
Yair • family_with_children • il
10
Great place
Pros:

Close to everything especially to the TD Garden

2026-05-30 • via Nuitee
B
Beverly • couple • us
7
2026-05-30 • via Nuitee
H
Habib • couple • tr
2
Location is good but the amount of money we
Pros:

The location is the only thing we liked.

Cons:

Extremely disappointing experience. Housekeeping staff and the older gentleman in the lobby were kind and helpful, but unfortunately the rest of the staff were unfriendly, unwelcoming, and made the overall experience very unpleasant. This was by far the worst hotel of our entire 15-day trip in the U.S.

From the moment we arrived, the service was unacceptable. The bellboy was unexpectedly aggressive when we asked for help with our luggage. Aside from the few staff members mentioned above, the team in the lobby felt cold, dismissive, and completely uninterested in helping — no information, no assistance, not even basic courtesy or a smile. We felt unwelcome from the first minute.

The room and the hotel itself are very old, outdated, and poorly maintained. Even the TV didn’t have basic features like YouTube or Netflix, which is something you would normally expect as standard. Overall, the property feels neglected and far below expectations.

Paying around $700 for 3 nights for this level of quality and service is simply unacceptable. We stayed at Wyndham properties in both Boston and Miami; I can’t speak for Miami yet, but I absolutely would not recommend the Boston location to anyone.

We chose not to escalate our concerns during the stay because the atmosphere among the staff felt tense, and everyone seemed stressed and unwilling to help. To be honest, after our experience, we were uncomfortable enough that we worried about how our belongings might be treated after raising complaints. Overall, a very poor experience and definitely not worth the price.

2026-05-30 • via Nuitee
T
Tim • family_with_children • us
9
My Wife was in emergency care at MGH...Everyone at the Wyndham were extremely pleasant.
Pros:

The People were outstanding

Cons:

$

2026-05-29 • via Nuitee
C
Chengbo • extended_group • us
10
2026-05-29 • via Nuitee
J
jeanne • solo_traveller • ca
7
Pros:

L’emplacement de l’hôtel.

Cons:

C’est un peu vieillot.

2026-05-29 • via Nuitee
A
Arthur • solo_traveller • us
8
Met my needs, and no complications
2026-05-28 • via Nuitee
I
Igor • family_with_children • ae
5
Overall nice location, but expected higher quality from this brand
Pros:

Very good location, just in the city center, walking distance to pretty much any central location

Cons:

The hotel is quite old. I would expect different level from Wyndham brand. Gym is tiny, no parking available for guest (only valet which costs a lot).
Our room was behind elevator and we clearly heard metal hummering up until late night so ask for rooms far from elevator

2026-05-28 • via Nuitee
S
Severine • couple • be
8
A smooth and enjoyable stay in Boston
Pros:

Good location, functional room, friendly staff. Our room was ready when we arrived and we were able to check in a 14.30 which was really appreciated. Very friendly concierge service staff that hold our luggage on our late departure.

Cons:

No fridge in the room, limited TV channels

2026-05-28 • via Nuitee
W
Williams • family_with_children • us
10
Pros:

Perfect location

Cons:

Price

2026-05-27 • via Nuitee
J
Jefferson • extended_group • us
8
2026-05-27 • via Nuitee
P
Patricia • extended_group • ar
10
Pros:

Hotel super bien ubicado, muy cerca de la estacion de metro y a poca distancia del centro. La habitacion tenia cafetera y aguas de cortesia. El barrio es muy bonito, con cafes, restaurantes y supermercado cerca. Volveria sin dudas.

2026-05-27 • via Nuitee
C
Cynthia • couple • ca
10
Parfait pour le prix hôtel plus vieille mais très propre !
Pros:

Proximité avec le vieux Boston, personnel conviviale.

Cons:

Le coffre de sécurité ne fonctionnais pas seulement batterie manquante, il en avait pas dans l’hôtel, on nous a changer de chambre mais la il n’y avait pas de frigo, on est retourné dans l’autre chambre. La chambre les ressorts d’un lit ressortait du matelas une place inconfortable sur 4. Mais ok pour nous on avait un lit de trop.

2026-05-26 • via Nuitee
M
mara • family_with_children • it
1
Alla reception ci hanno trattatati da cani!Siccome abbiamo prenotato via Booking,ci è stato detto che dobbiamo contattar
Pros:

Siamo arrivati e ci hanno comunicato che non ci sarebbe stata elettricità dalle 4 di notte e non avrebbero servito la colazione per cui avevamo pagato

Cons:

Non abbiamo ricevuto il rimborso per quattro colazioni.Abbiamo dovuto spendere altri 57$ per fare colazione fuori dall’hotel

2026-05-26 • via Nuitee
J
J Lin • extended_group • au
8
2026-05-26 • via Nuitee
P
patterson • couple • us
2
2026-05-26 • via Nuitee
S
Sonya • family_with_children • us
9
2026-05-25 • via Nuitee
P
Price • solo_traveller • us
8
2026-05-25 • via Nuitee
Y
Yoram • solo_traveller • il
8
Pros:

Location, room, staff

Cons:

Outdated furniture

2026-05-25 • via Nuitee