Best Western Plus Waterville Grand Hotel

Hotels
•
Best Western Plus
7.5 (587 reviews)
375 Main Street , Waterville , US
+1 207-873-0111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Dated facilities
Inconsistent service

Categories

Cleanliness
6.46
Issues noted regarding cleanliness in hallways and rooms.
Service
8.43
Most reviews highlight kind and helpful staff.
Location
8.47
Convenient location with easy access to local attractions.
Room Quality
6.92
Rooms were comfortable, though some mention of needing updates.
Amenities
7.45
Included breakfast and pool facilities appreciated, though some amenities require updates.
Value for Money
6.91
Value perceived as adequate but could improve with renovations.
Food and Beverage
7.96
Breakfast was generally well-received, but limited options noted.
Overall Experience
7.43
General sentiment is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Irish Charm and Modern Comforts

Delightful Dining Experience: Indulge in authentic Irish cuisine at the hotel's restaurant and unwind at the cozy pub.

Relaxation and Recreation: Enjoy a refreshing dip in the indoor heated saltwater pool and maintain your fitness routine at the well-equipped gym.

Convenient and Comfortable Stay: Spacious rooms with free WiFi, cable TV, and a welcoming armchair await you, ensuring a pleasant stay.

Experience the perfect blend of Irish hospitality and modern amenities at Best Western Plus Waterville Grand Hotel. Book now for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The price includes a breakfast voucher worth USD 7.00 per guest per day. Please note that the hotel provides breakfast vouchers for a maximum of 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WVL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 587 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.43
K
Karen • couple • us
5
Pros:

Location
Staff very accommodating

Cons:

Outdated, bed very uncomfortable, breakfast was eggs from a mix and instant oatmeal

2026-09-14 • via Nuitee
J
James • solo_traveller • us
7
It was decent
Pros:

The beds were alright and it was mostly quiet

Cons:

The food at the restaurant was super greasy.

2026-09-14 • via Nuitee
T
Tony • solo_traveller • ca
8
Pros:

Staff friendly, clean

Cons:

I think the chlorine level was abit high.

2026-09-09 • via Nuitee
G
Gina • couple • us
8
Pros:

The restaurant and the bar

Cons:

The air conditioning noise

2026-09-07 • via Nuitee
A
April • couple • us
3
2026-09-07 • via Nuitee
S
Steffen Soulejman • extended_group • us
7
It is okay for a night but too expensive for what you get. The hotel could use some renovation and the breakfast should
Cons:

It was rather old and worn down. Could use a facelift. The breakfast should be a buffet. Was insufficient.

2026-09-07 • via Nuitee
B
banghui • extended_group • us
9
Pros:

早餐不错·工作人员友好🧑‍🤝‍🧑

2026-09-06 • via Nuitee
J
James • solo_traveller • us
7
2026-09-05 • via Nuitee
D
Dickason • solo_traveller • za
6
2026-09-04 • via Nuitee
J
James • couple • us
10
2026-09-01 • via Nuitee
J
James • couple • us
9
2026-08-29 • via Nuitee
T
Tim • solo_traveller • us
3
Would try a different hotel next time thru
Pros:

Location

Cons:

Stale Odor in hallways and room
Water leaked around shower curtain causing puddle and slippery floor

2026-08-22 • via Nuitee
J
Juan Miguel • solo_traveller • se
5
2026-08-20 • via Nuitee
F
Fermin • family_with_children • us
10
2026-08-19 • via Nuitee
M
Melanie • couple • us
10
2026-08-16 • via Nuitee
B
Ben • couple • us
4
Medicore
Pros:

Bed comfortable

Cons:

Found bugs, and room hard to get to. Expensive for a budget hotel. They also tried to take my deposit, despite the fact we were immaculate

2026-08-04 • via Nuitee
A
Anne • family_with_children • fr
7
Cons:

Établissement vieillissant pas très propre
Personnel pas toujours très accueillant
Petit déjeuner limité en choix et en quantités

2026-08-04 • via Nuitee
L
Luis • family_with_children • us
8
Pros:

The breakfast

Cons:

Only two towels for 4 person and the towel for the pool it’s was old with hole

2026-08-04 • via Nuitee
E
Elsie • extended_group • us
8
2026-08-02 • via Nuitee
I
iannucci • couple • us
7
Pros:

Great breakfast. Pleasant staff

2026-08-02 • via Nuitee