Holiday Inn & Suites Duluth-Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (676 reviews)
200 West First Street , Duluth , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Recently remodeled suites
Cons:
Inconsistent cleanliness
Pool issues
Service shortcomings

Categories

Cleanliness
6.95
Several guests mentioned issues such as dirty bathrooms and an overall lack of cleanliness.
Service
8.45
Generally positive sentiment towards staff; however, some negative experiences noted.
Location
8.95
Frequent mentions of great location in proximity to events and attractions.
Room Quality
7.95
Room quality seems inconsistent; some rooms were outdated while others were remodeled.
Amenities
6.95
Pool issues and lack of sufficient recreational areas and options.
Value for Money
6.95
Guests felt the price did not match the quality and service expected.
Food and Beverage
7.95
Mixed reviews on food options; some enjoyed the restaurant while others expected breakfast inclusions.
Overall Experience
8.25
Overall, a mix of positive and negative experiences lead to an average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:03

Property Description

Convenient Location near Entertainment Center
Located in Duluth, Minnesota, the Holiday Inn and Suites Duluth-Downtown is just a short walk from the Duluth Entertainment Convention Center, making it the perfect choice for travelers attending events or conferences.

Comfortable Rooms with Modern Amenities
The hotel rooms are equipped with everything you need for a relaxing stay, including a refrigerator, coffee maker, and work area. Enjoy entertainment with cable TV, in-room video check out, and video games, ensuring a comfortable and enjoyable experience.

Relaxing Facilities and Services
Guests can unwind in the hotel's 2 indoor swimming pools and hot tub, or stay active at the 24-hour gym. Take advantage of the business center and free wireless internet throughout the hotel. Plus, all areas are non-smoking for a fresh and clean environment.

Book now for a memorable stay at the Holiday Inn and Suites Duluth-Downtown!

Important information:

Please note that breakfast room rates include 2 guests. There are additional fees for extra guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 676 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 6.95
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 8.25
K
Karen • couple • us
7
It was a decent stay;
Pros:

There was a pool on two separate floors; the hot tub had a metal bottom; and you had to use your room key to operate inside of the ekevator

Cons:

No microwave in the rooms. Also I didn’t like that the other areas to get into the building were locked so we had to walk all around the hotel to get into the parking lot way

2026-07-11 • via Nuitee
L
Lynne • couple • us
10
The staff was helpful. There was no body wash left in the bottle so they brought me a fresh one promptly.
Pros:

The location so close to downtown.

Cons:

I wish they offered breakfast.

2026-07-09 • via Nuitee
L
Lisa • family_with_children • us
4
Pros:

Breakfast not included

Cons:

Dated. Run down. Staff are slow. Hot tub out of order.

2026-07-09 • via Nuitee
C
Carin • family_with_children • us
7
Pros:

Location was close enough to bayfront festival park esp with little ones.

Cons:

Carpet looked and felt dingy

2026-07-09 • via Nuitee
R
Rosemary • solo_traveller • us
10
Pros:

Wonderful experience.Excellent restaurant.Kind and helpful staff all around.

2026-07-06 • via Nuitee
O
Olympus2011 • solo_traveller • ca
9
Good Locaton
Pros:

Central location. Close to the train station.

Cons:

The fire sensor/alarm started beeping out of the blue. It got fixed quickly.

2026-07-04 • via Nuitee
T
tiredtraveler • family_with_children • us
4
Better options in Duluth. We will not repeat
Pros:

The location is convenient.

Cons:

Long wait to check in. We were given a room that was not ready. Had to go back to the front desk for a new room. Parking lot elevators were out of order. Overall the hotel looks old and tired and while the room cleanliness was acceptable, common spaces (elevators, etc.) looked run down and not well maintained.

2026-07-04 • via Nuitee
J
Jose • solo_traveller • mx
9
2026-07-03 • via Nuitee
J
jason • couple • us
10
Great stay.
Pros:

Friendly staff.

Cons:

Price

2026-07-01 • via Nuitee
A
Amberley • family_with_children • us
7
2026-06-29 • via Nuitee
R
Robert • solo_traveller • us
3
Crap
Pros:

The refreshing the room only after 3 days is the dumbest bullshit ever. I am vehemently requesting compensation

Cons:

Cleaning room

2026-06-29 • via Nuitee
H
Heather • solo_traveller • us
10
2026-06-23 • via Nuitee
T
Taylor • family_with_children • us
7
Decent place, nothing great nor terrible. Serviceable and in a good central location
Pros:

Nice having two pools on site, and Lyric was a great restaurant on ground floor

Cons:

The only annoying thing was how many doors you had to pass through to get out to the parking garage…

2026-06-17 • via Nuitee
D
Daina • family_with_children • us
9
Good
Cons:

Pool on 3rd floor was freezing!

2026-06-15 • via Nuitee
D
Daniel • family_with_children • us
9
Very family friendly.
Pros:

The attached restaurant on floor 1.
The 2 pools and hot tubs.
The attached covered car park.

Cons:

N/A

2026-06-08 • via Nuitee
J
Julie • couple • us
8
2026-06-08 • via Nuitee
K
Kelly • family_with_children • us
6
2026-06-06 • via Nuitee
L
Lexis • solo_traveller • us
7
2026-05-28 • via Nuitee
K
kritostar • Family • San Carlos de Bariloche, Province of Rio Negro, Patagonia
4
Disappointing Stay During Soccer Tournament Weekend
Pros:

We stayed here for a soccer weekend tournament and unfortunately the experience was disappointing.

The hotel was extremely crowded, and out of the 3 elevators, one was not working. Waiting for an elevator took forever every single time, so we ended up using the stairs most of the weekend. On checkout day, we waited over 15 minutes with all our luggage just to get an elevator.

The rooms near the pool area are also very noisy — you can hear everything, making it hard to relax or get proper rest.

Another big disappointment was the breakfast situation. We were a family of 4 and only received five $15 breakfast coupons for TWO days. The breakfast itself was very poor and overpriced for what was offered. Many other hotels provide team rates or include breakfast during tournament weekends, which would have made much more sense considering the cost of the stay.

Overall, not the experience we expected.

2026-05-11 • via Tripadvisor
A
Aaron • family_with_children • ca
10
Pros:

Great stay

2026-05-11 • via Nuitee