Embassy Suites by Hilton Detroit Troy Auburn Hills

Hotels
•
Embassy Suites Hotels
8.1 (551 reviews)
850 Tower Drive , Troy , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness of common areas
Good breakfast options
Helpful staff
Cons:
Dirty rooms
High extra fees
Poor housekeeping service

Categories

Cleanliness
6.43
Several reviews indicate dirty rooms, mold in showers, and unclean floors.
Service
8.9
Staff received positive mentions for helpfulness and responsiveness.
Location
8.44
Convenient location, although some reviews mentioned issues with parking.
Room Quality
7.39
A mix of experiences; some noted issues with room size and condition.
Amenities
8.92
Notable for its breakfast and bar amenities, but some facilities were limited.
Value for Money
7.88
Guests expressed concerns regarding extra charges for parking and other fees.
Food and Beverage
8.93
Consistently praised, particularly the breakfast options.
Overall Experience
7.9
Mixed feelings overall; some guests enjoyed their stay while others reported significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:58

Property Description

Luxurious All-Suite Accommodations
Indulge in spacious suites at the Embassy Suites by Hilton Detroit Troy Auburn Hills, offering a peaceful retreat just a short drive from Detroit city center. Enjoy the convenience of in-room microwaves and refrigerators for added comfort during your stay.

Convenient Shuttle Service and Proximity to Attractions
Benefit from complimentary local area shuttle service to explore nearby attractions such as the Detroit Zoo and the upscale Somerset Collection for a memorable shopping experience. With easy access to Detroit's casinos and sports venues, entertainment is just a stone's throw away.

Complimentary Breakfast and Fitness Facilities
Kick start your day with a delicious cooked-to-order breakfast before breaking a sweat at the modern fitness center. For those on the go, the on-site convenience store offers added convenience for a seamless stay experience.

Book your stay at Embassy Suites by Hilton Detroit Troy Auburn Hills now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 36.29
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 551 reviews
Cleanliness: 6.43
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 7.9
R
Rafał • couple • pl
7
Dobry ale do ideału trochę brakuje
Pros:

Zatrzymałem się w tym hotelu ze względu na aktywności naukowe które miałem do zrealizowania w pobliżu dlatego pod względem lokalizacji był dla mnie wygodny. Przeciętne śniadania, duży parking i całkiem przestronne i dobrze urządzone pokoje.

Cons:

Zawsze uważam że najsilniejsza siła hoteli są ludzie, a tutaj to była słaba strona, szczególnie jeśli chodzi o recepcję i ekipę sprzątającą pokoje. Sprzatanie było słabe - nie pościelono łóżka, nie odkurzono pomimo że podłoga tego wymagała, nie uzupełniono kosmetyków w łazience. Trzeba było o to specjalnie prosić.

2026-09-17 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-09-15 • via Nuitee
A
Alexa • couple • us
4
Cons:

There was bloody underwear stuffed inside the bag with the hair dryer and eyelash extensions in the pull out couch.

2026-09-11 • via Nuitee
R
Russell • solo_traveller • us
10
Pros:

Very clean

Cons:

Nothing

2026-09-07 • via Nuitee
W
West • family_with_children • us
10
2026-09-05 • via Nuitee
L
Luther • couple • us
10
Perfect
Pros:

Anything I needed received prompt response

Cons:

More soap should be provided

2026-08-31 • via Nuitee
T
Tami • couple • us
10
2026-08-25 • via Nuitee
K
Katherine • family_with_children • us
10
One of thee best hotels in the Southeast Michigan area hands down! Very family friendly
Pros:

Beautiful and modern and clean hotel! Excellent service and breakfast was outstanding.

Cons:

Swimming pool was closed for cleaning all day!

2026-08-25 • via Nuitee
C
Cameren • family_with_children • us
3
It was awful and not worth the price we paid.
Pros:

The breakfast was decent, some staff were trying their best to be helpful.

Cons:

The pool was freezing cold. Our room had a pull out couch with no sheets. We had to call and wait for bedding to be brought up and then make the bed (which was a dirty and extremely uncomfortable futon mattress) ourselves. We requested a pack n play and had to call several times to receive it. We were told we were supposed to request it when booking, which we did. I even went back to check and had received a email stating my request for a pack n play was granted before arriving. When it arrived it was broken and had to request another. I believe the woman who helped was a manager but she seemed very overworked and stressed.

2026-08-24 • via Nuitee
P
Patty • solo_traveller • us
10
Cons:

Bartenders not very friendly

2026-08-22 • via Nuitee
A
Ashley • solo_traveller • gb
8
2026-08-19 • via Nuitee
D
Darlene • solo_traveller • us
9
Pros:

The free cocktails every night. The two bartenders were very friendly and professional. The wait staff for breakfast were very helpful ad well ad the person making our omelets.

Cons:

One thing was lighting in the bathroom wasn't bright enough to put my make up on.

2026-08-18 • via Nuitee
O
Ortancia • couple • us
5
2026-08-11 • via Nuitee
T
Thaddeus • solo_traveller • us
10
Pros:

Food and the atmosphere.

Cons:

N/a

2026-08-10 • via Nuitee
D
Desmond • family_with_children • us
10
2026-08-10 • via Nuitee
K
Kassidy • family_with_children • us
6
It was good had a frustrating start to our stay but after that it was good.
Pros:

We got a refund for 1 night due to the system being down.

Cons:

When we arrived at the hotel we were told that the whole Hilton system was down so we couldn’t check in and we had to go to a different hotel for the 1st night and then had to go back to the embassy to check in the 2nd night.

2026-08-06 • via Nuitee
S
Sade • family_with_children • us
10
2026-08-03 • via Nuitee
D
Drake • couple • us
9
Love my stay!
Pros:

Breakfast was good. Rooms are spacious and comfortable. Interior view is nice, location is nice. Comfortable setting overall. Will return!

Cons:

Room service wasn't available

2026-08-03 • via Nuitee
R
Roger • solo_traveller • us
10
Pros:

Everything

2026-07-24 • via Nuitee
E
Erik • family_with_children • us
9
Pros:

Weekend breakfast was amazing

Cons:

The pool was closed down Sunday afternoon and did not open back up at all that evening so my children were unable to enjoy the pool

2026-07-23 • via Nuitee