Radisson Hotel Grand Rapids Riverfront

Hotels
•
Radisson Americas
6 (933 reviews)
270 Ann Street Northwest , Grand Rapids , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Dirty rooms
No breakfast
Amenities lacking

Categories

Cleanliness
4.64
Several reviews mentioned dirty towels, stained laundry, and a dirty pool.
Service
8.61
Numerous reviews praised the friendly and helpful staff.
Location
7.65
The location was convenient and favored by multiple guests.
Room Quality
6.6
Mixed feedback; some found the rooms comfortable while others noted issues.
Amenities
5.63
Lack of breakfast and issues with elevators and showers.
Value for Money
5.59
Guests felt the price did not match the quality and cleanliness provided.
Food and Beverage
3.64
No breakfast available and restaurant closed.
Overall Experience
5.61
Overall mixed feelings; some light positive feedback but many issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Luxurious Accommodations
Experience the comfort of our guest rooms featuring modern amenities like a 42-inch flat-screen TV, microwave, and refrigerator. Upgrade to a room with a sofa bed or river views for a truly unforgettable stay.

Convenient Location
Situated just minutes away from downtown Grand Rapids and popular attractions like Comstock Riverside Park, De Vos Place, and The Van Andel Arena, our hotel offers the perfect blend of serenity and accessibility.

Business and Leisure Facilities
Whether you're here for work or relaxation, take advantage of our business center for all your professional needs. And after a long day, unwind with our guest laundry services. Book your stay at the Radisson Hotel Grand Rapids Riverfront for a remarkable experience.

Important information:

Please be advised the property does not accept cash deposit. All guests must have a valid credit card upon arrival.

Please note, guests who check-in early will be charged a nonrefundable fee. Please contact the hotel directly for more details using the contact information on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Guest Reviews

6
Based on 933 reviews
Cleanliness: 4.64
Service: 8.61
Location: 7.65
Room Quality: 6.6
Amenities: 5.63
Value for Money: 5.59
Food and Beverage: 3.64
Overall Experience: 5.61
M
Mitchell • solo_traveller • us
3
Not what my expectations were according to past reviews
Pros:

There was no breakfast offered.

Cons:

The cleanliness of my bathroom. Had female hair in the shower. Black mold overhead the shower and brown fluid going around the toilet.

2026-09-18 • via Nuitee
J
Jones • solo_traveller • us
1
2026-09-18 • via Nuitee
S
Shaine • solo_traveller • us
3
Pros:

It was a room.

Cons:

The entire building was in disrepair and falling apart. Rooms were not very clean, nor any of the hotel for that matter. Elevators other than 1 rickety one were out of order. Staff did not seem to be bothered, even though every person who i seen stop at the desk was not very happy. And their free breakfast was water or milk and a box of cereal.
We also did not get in the pool or hot tub as they were not the cleanest. Thats why i originally chose the place. Not the worst stay ever, but for the money spent, it ranked up there with the worst. We will not return.

2026-09-18 • via Nuitee
A
Alexandria • couple • us
7
2026-09-17 • via Nuitee
H
Hazel • couple • us
5
2026-09-14 • via Nuitee
D
Dawn • couple • us
3
Very disappointing.
Pros:

Nothing

Cons:

Very outdated and old. In unattractive industrial area. Coffee maker didn’t work.Horrible free breakfast. Coffee was like water. Everything about the hotel was cheap. It’s in serious need of upgrades. The river view was awful. You looked at run down industrial building for an extra fee.

2026-09-13 • via Nuitee
M
Mark • couple • us
1
2026-09-07 • via Nuitee
K
Kunst • solo_traveller • us
9
2026-09-03 • via Nuitee
C
Chiara • couple • us
7
2026-09-03 • via Nuitee
J
Joshua • solo_traveller • us
9
2026-09-03 • via Nuitee
E
Edwardo • solo_traveller • us
8
2026-09-02 • via Nuitee
G
George • couple • us
7
It was a wonderful experience that I plan to repeat.
Pros:

I like the location and scenery, the staff was very courteous as well.

Cons:

An ice machine on all floors, windows that open in the rooms

2026-09-01 • via Nuitee
C
Christy • couple • us
10
2026-08-31 • via Nuitee
O
O'Gara • couple • us
1
I would not recommend this particular Radisson and will not be staying there again
Pros:

The bed was comfortable.

Cons:

When we entered the lobby, it had a musty smell. Elevator had a smoky smell. Room did not have extra toilet paper or kleenex. The room also did not have an ice bucket or bag to put ice in.
We checked out the pool and hot tub, but both were nasty and didn't use either of them. My husband and I only get away once a year, and I feel like we wasted our money on this

2026-08-31 • via Nuitee
J
Joseph • extended_group • us
1
One of the worst run hotels with an incredibly rude manager and they overcharged my card
Cons:

The toilet didn’t flush. The shower didn’t work, holes in the carpet, the breakfast area was filthy. I told the manager and he got defensive, then rude and told me he didn’t want my suggestion and to leave. To top it off he has double charged me and I can’t get through to him.

2026-08-31 • via Nuitee
V
Victoria • couple • us
10
diana was the best she made us feel so welcomed she went out of her way to help us , we would come back just because of
Pros:

location

Cons:

for the price we expected a a cleaner room and cleaner got tub

2026-08-31 • via Nuitee
D
Dion J • solo_traveller • us
6
It was a 5/10 experience for me. It has the potential to being something great with time and money
Pros:

I like the size of my room and the staff when they were around.

Cons:

The rooms with outdated. The breakfast was subpar. There was chopping paint in my bathroom. The shower head to as old. The was black spots on the shower walls. The on site lounge was closed that's was not stated on the website.

2026-08-30 • via Nuitee
F
Frédéric • solo_traveller • ch
1
Ne recommande pas du tout cet établissement.
Pros:

Pas grand chose si ce n’est le prix.

Cons:

On a le sentiment que cet hotel est à l’abandon. Évidemment, vu le prix d’un chambre pour 4, on aurait pu s’en douter, mais l’état est quand même assez limite. La poussière sur les têtes de lits n’avait sûrement pas été faite depuis des semaines. Les serviettes remplacée après la première nuit, mais les lits pas fait. Les pommeau de douche dans un état pas très rassurant. Une machine à glaçon pour tout l’hôtel. Le restaurant est fermé pour réfexion et ça c’est clairement annoncé, mais il devrait plutôt fermer tout l’hôtel pour le refaire. Vraiment pas top.

2026-08-28 • via Nuitee
R
Row • solo_traveller • us
9
I'd book again but buy filtered water
Pros:

Comfortable quiet.
AC did not smell bad.
Osm pillows. Comfy bed.
8 miles from downtown. Less than 40 bucks round trip Uber for a downtown run.

Cons:

City water is heavy with chlorine so much I could smell and taste it

2026-08-27 • via Nuitee
P
Perkins • solo_traveller • us
1
Pros:

Location however shower was broke water was going everywhere

2026-08-21 • via Nuitee