Holiday Inn & Suites - Fayetteville W-Fort Bragg Area by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (554 reviews)
2501 Two Bale Lane , Fayetteville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Inconsistent room cleaning
Food quality issues

Categories

Cleanliness
8.41
Several reviews compliment cleanliness, but some noted issues with room cleaning frequency.
Service
9.38
Most reviews praised the staff's helpfulness and friendliness.
Location
9.42
Reviews highlighted the great location close to attractions.
Room Quality
8.87
General satisfaction with room cleanliness and comfort.
Amenities
8.4
Amenities met expectations, though some guests noted complaints about lacking breakfast.
Value for Money
8.86
Perception of good value, but minor complaints about unfulfilled included breakfast.
Food and Beverage
7.91
Mixed reviews on food quality, with comments on slow service and poor experience at restaurant.
Overall Experience
9.18
Overall positive experience with noted areas of strength in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:20

Property Description

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing dip in our outdoor pool or keep up with your workout routine in our fitness centre.

Comfortable Accommodation: Relax in our air-conditioned rooms featuring a flat-screen TV, seating area, and private bathroom with complimentary bed linen and towels.

Convenient Amenities: Take advantage of our ironing facilities, business centre, and 24-hour front desk for all your needs during your stay.

Book your stay at Holiday Inn & Suites - Fayetteville W-Fort Bragg Area, an IHG Hotel for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 554 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.18
R
Richardson solo_traveller us
10
Pros:

I like that the restaurant and bar is open till 10pm.

2026-06-19 via Nuitee
G
Greggory couple us
10
2026-06-17 via Nuitee
A
Ashley couple us
10
2026-06-16 via Nuitee
A
Ahmed couple us
4
Cons:

The breakfast staff had a bad attitude with me when I tried to get food at the buffet that I paid for along with my room. The food was terrible and they had only a few items when the menu included more options. Very disappointing.

2026-06-16 via Nuitee
A
Audrey couple us
10
Staff was excellent/ location couldn’t be better. Near restaurant, grocery store, shopping
Pros:

Breakfast was excellent
Location was excellent

Cons:

Nothing

2026-06-10 via Nuitee
D
Deborah Diane solo_traveller us
10
2026-06-09 via Nuitee
L
lakeshia solo_traveller us
10
Pros:

The staff was welcoming and the hotel is always clean.

2026-06-08 via Nuitee
Y
Yahzmine solo_traveller us
5
Not Satisfied
Pros:

The location was convenient.

Cons:

The breakfast wasn’t included as the booking stated and I had to pay for the breakfast about $20 after tip when I went to eat even though the booking stated that the breakfast was included and the associate at the front desk told me it was when I checked in the previous night . I asked the associate in the eat area she told me I had to pay but didn’t tell anyone else . I also brought it to the associates attention at the front desk in the morning she told me it’s not included and I shouldn’t book with booking or third party websites. She completely disregarded my complaint even when I showed her that it shows as breakfast was included on booking . They both were nonchalant about it and wasn’t understanding . Also the lady acted like she didn’t understand what I was saying and the pool was extremely small and a weird man was trying to get into my room . I’m not satisfied

2026-06-06 via Nuitee
E
Edith family_with_children us
8
2026-06-04 via Nuitee
C
Catherine family_with_children us
8
Pros:

Im not sure of the receptionist name however she wasn't pleasant. She was a White older lady. No smile , nothing. The other two women of African American descent was wonderful. One was young and the other was older . They was both very pleasant and asked question. Also the staff where you have breakfast was wonderful as well. Overall I would stay again.
FYI - alot of family stayed at this hitel because we were in town for my aunt funeral.

2026-06-03 via Nuitee
C
Clemency couple us
9
Our stay was very pleasant and exceeded my expectations.
Pros:

Room very clean, Bed was VERY comfortable. Shower was incredible. Tv was awesome, tons of channels. Staff was the friendliest I've encountered. Incredible A/C. Very pleasant experience, thank you.

Cons:

Elevators broke down several times. However these break downs were over shadowed by how nice everything else was. Mechanical failures will happen, the rest was exceptional. Keep it up.

2026-06-02 via Nuitee
K
Katina solo_traveller us
10
2026-05-31 via Nuitee
D
Demeco couple us
10
2026-05-28 via Nuitee
W
Williams solo_traveller us
5
Pros:

The staff was very friendly and helpful.

Cons:

We stayed on the second floor. This was our second visit to this hotel.The walls Needs painting. In my room the floor had a lot of carpet stains. You can see the carpet was not vacuumed properly.A lot of dust webs in the corners of the rooms. I stayed at this hotel 2 years ago and it was not in this condition. Hopefully they can look into fixing these problems.

2026-05-27 via Nuitee
J
Johnson solo_traveller us
9
Pros:

Loved the comfortable room.

Cons:

The elevator was out of service. I had to use the stairs with a 2yr old baby

2026-05-26 via Nuitee
M
Mitchelle family_with_children us
10
Pros:

Cleanliness

Cons:

N/A

2026-05-22 via Nuitee
D
DERRICK couple us
10
2026-05-20 via Nuitee
K
Kenneth solo_traveller us
9
2026-05-11 via Nuitee
S
Sharonda couple us
10
I traveled for my Mother in laws funeral and stayed here. The stay here gave me Great comfort❤️
Pros:

breakfast was delicious!

Cons:

There was nothing I didn’t like!

2026-05-04 via Nuitee
D
Davion A. couple us
10
2026-05-04 via Nuitee