Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (3310 reviews)
13351 State Road 535 , Orlando , US
+1 407-239-4500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near attractions
Friendly and helpful staff
Clean rooms and hotel areas
Large pool area and tiki bar
Comfortable beds and spacious rooms (often)
Family-friendly atmosphere
Cons:
High/unexpected parking and resort fees
Some rooms dated or smaller than expected; occasional maintenance issues (A/C, toilet overflow)
Advertised on-site restaurant closed (misleading amenity)
Occasional noise/people in pool after hours and smell of weed
Breakfast inconsistently included (some had to pay)

Categories

Cleanliness
8.7
Multiple guests comment that the hotel is 'very clean' and 'todo muy limpio'; isolated incidents noted (toilet overflow, some worn areas) but overall cleanliness is strong.
Service
8.8
Numerous mentions of friendly, helpful staff and specific praise for employees (e.g., Gerson Moreno); a single report of a rude receptionist slightly lowers the score.
Location
9.3
Consistently praised as 'close to everything', 'perfect', and 'conveniently central' for attractions and outlets; multiple languages corroborate excellent location.
Room Quality
7.6
Rooms often described as comfortable and spacious, but there are recurring issues: dated rooms, a smaller-than-expected king suite, a/c failure in one report, and at least one room flooding—mixed impressions.
Amenities
8.2
Pool area and tiki bar receive strong, repeated praise; some amenity-related negatives include an advertised restaurant (Applebee's) closed at location and frustration over parking/resort-fee handling.
Value for Money
6.5
Several guests complain about unexpected or high extra charges (daily $50 parking/resort fees) and parking tariffs being too expensive, pulling down perceived value.
Food and Beverage
7.9
Breakfast buffet is praised when available, but multiple guests report breakfast was not included (unexpected pay) and an advertised on-site restaurant being closed affected expectations.
Overall Experience
9.4
Most guests report a positive, family-friendly stay and say they'd return; combined strong location, service, pool/amenities and overall cleanliness drive a very favorable overall impression despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Spacious Family-Friendly Accommodations: Our hotel offers generously sized rooms equipped with all the essentials for a comfortable stay, including flat-screen TVs, microwaves, and refrigerators.

Convenient Location: Situated just minutes away from Walt Disney World, with free transfers to nearby theme parks, and easy access to popular attractions like Universal Studios and SeaWorld, our hotel is the perfect choice for your Orlando adventure.

Abundance of Amenities: From 24-hour fitness facilities and a large outdoor pool to three dining options and an on-site cinema playing family-friendly movies, we ensure that our guests have everything they need for a memorable stay.

Ready to experience the magic of Orlando? Book your stay at Orlando Lake Buena Vista Resort Holiday Inn today!

Important information:

This property only accepts credit cards with EMV chip technology.

Breakfast is only for two guest per room, all addition adults fee will be charged at the breakfast cost of $16.99Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.3
Based on 3310 reviews
Cleanliness: 8.7
Service: 8.8
Location: 9.3
Room Quality: 7.6
Amenities: 8.2
Value for Money: 6.5
Food and Beverage: 7.9
Overall Experience: 9.4
T
Teresa • family_with_children • us
10
Pros:

Being so close to everything and the room was very spacious

Cons:

Nothing

2026-10-30 • via Nuitee
S
SAMER • couple • us
10
2026-10-30 • via Nuitee
G
Glaucia • solo_traveller • br
10
2026-10-30 • via Nuitee
J
Joe • family_with_children • us
8
Met expectations, would stay again.
Pros:

Location

Cons:

Paying for parking

2026-10-28 • via Nuitee
S
Shearey • solo_traveller • us
10
2026-10-28 • via Nuitee
S
Sylvia • family_with_children • us
10
Pros:

The location is perfect, easy access to any place you want to go in Orlando. Very clean. Staff very friendly.

2026-10-24 • via Nuitee
S
sayra • couple • us
10
2026-10-24 • via Nuitee
S
Sylvia • family_with_children • us
10
2026-10-24 • via Nuitee
S
sayra • solo_traveller • us
10
2026-10-24 • via Nuitee
J
Jackie • solo_traveller • us
10
Pros:

Definitely yes

2026-10-20 • via Nuitee
K
Kristina • solo_traveller • us
8
Cons:

People in the pool after hours and the smell of weed from around our balcony.

2026-10-19 • via Nuitee
H
Harry • solo_traveller • us
8
Ok overall
Pros:

Pool area

Cons:

A/C unit was out and needed repaired

2026-10-19 • via Nuitee
S
Steve • couple • gb
8
2026-10-18 • via Nuitee
S
Shaquanda • family_with_children • us
9
Pros:

Very comfortable, easy check in and out. The staff was great. The breakfast buffet 😋. The pool area was great for the kids and the tiki bar wonderful.

Cons:

The only bad thing, the toilet over run and flooded, we were moved to a different room quick.

2026-10-18 • via Nuitee
J
Joe • solo_traveller • us
10
It was very good
Pros:

It was very comfortable

Cons:

There’s nothing I didn’t like about the property

2026-10-17 • via Nuitee
B
Brenda • solo_traveller • us
9
2026-10-16 • via Nuitee
K
Karen • family_with_children • us
8
2026-10-16 • via Nuitee
O
Omar Ernesto • family_with_children • pe
10
Buena
Pros:

Buena

Cons:

Un poco desgastado algunos lugares

2026-10-16 • via Nuitee
T
Teresa • extended_group • us
8
2026-10-15 • via Nuitee
M
Marcello • couple • ch
8
2026-10-15 • via Nuitee